[Resolved] Axis Bank — axis bank debited 100 rs from axis asap account without my knowledge.

Nagi Rapper

from Maler Kotla, Punjab

Address:

kot ise khan cheema road, 142043

Hi sir/madam
I am beant singh, i created an account in axis asap account via online on 23/04/2019. All process are completed and account number and customer id created successfully.

But, now one message i recieved by bank side;that is rs.1000 debited on 24/04/2019 as account closure proceeds to dd acct. And i confused because account created only one day before. Then why they are charging 1000rs for account closure. Please give solution on this problem..
My number is [protected]

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May 25, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Comments

Senmuka

from Ingraj Bazar, West Bengal

My cus id[protected], Rs. 1380/- was debited from my axis Bank account during online transaction on 13th April, 2019 but order not placed in Delybazar.Reference number- INB/[protected]/ONLINE DELYBAZAR(PAYABBHI). Please make necessary arrangements for refund.I have attached debited mail from bank.

Mukteswar Sen

Axis Bank Customer Care's response, Apr 24, 2019

Verified Support

Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help!
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

Neeraj Sharma GSAP

from Bhopal, Madhya Pradesh

Dear Concern,

Please help me, i want to close my AXIX bank credit card and i have paid all my dues till day.

Complaint: I got transferred to other remote location, where i cant able to use card for long time and this will be worthless for me, so i want to close my credit card, Please help me.

Thanks
Regards
Neeraj

Axis Bank Customer Care's response, Apr 24, 2019

Verified Support

Hi, for cancellation of credit card, you need to contact our phone banking team on 1-860-419-5555 and 1-860-500-5555. Regards, Team Axis Bank.

Bushra bagban

from Noida, Uttar Pradesh

Axis bank deducted consolidated charges from my bank account without informing. And I really don't know about minimum balance should be there in my account. Bank doesn't informed me and deducted my 3000 balance. I want my money refunded.
A/c no [protected]
IFSC code UTIB0002840
Branch kanna chowk branch

Axis Bank Customer Care's response, Apr 24, 2019

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Sp163

from Mumbai, Maharashtra

I'm having account with Axis Bank, and I'm feeling like I have been ripped off by axis bank as they have deducted total of rs. 12, 000 my hard earn money terming it as consolidated charges. I'm not rich guy and you have no right to do this.

This is not the first time it has happened with me.

Please help me out with this

Axis Bank Customer Care's response, Apr 25, 2019

Verified Support

Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the following link to get the details https://bit.ly/2Nk5xyr. Regards, Team Axis Bank.