Axis Bank — Not able to activate my axis credit card

Hi,
My name is Sharan Kumar Chand, I applied for flipkart co branded credit card from axis and receive it few days back and trying to generate a pin and activate my credit card. I am unable to do that for past 5 days because of invalid credentials error.
I followed the steps provided and sent an SMS to generate my first time user credential to login into axis bank net banking. Everytime I try to login I get invalid credentials error. Getting this error for both registered mobile number as well as new generated first time credit card customer ID. Tried using the phone banking as well to generate the pin but there also it's getting rejected because of invalid credentials. I am entering the correct credentials but it's rejecting with invalid credentials every time. I have the physical card with me but I am not able to use it because of this issue and there has been exactly no support from axis bank to get this issue resolved. I tried reaching out to them over twitter and got response initially but afterwords they raised a complaint number : 70059158 and after that there has been no response from them. I have been trying to reach out to them beg them request them for some support of not support then termintate this credit card so that I can apply for some other bank credit card but no there has been no response. Please help me here.

My registered email id: [protected]@gmail.com
Registered number : [protected]
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2021
Axis Bank Customer Care's response
Hi, we request you to share the screenshot of the error faced for further assistance in the referred matter. Regards, Team Axis Bank
Nov 01, 2021
Updated by Sharan Chand
Hi, I am receiving the following error for the valid credentials

Complaint comments 

Comments

I received a call last week stating I will get a new credit card in replacement in a week but i haven't received it yet or any update on that. Instead the complaint was marked as resolved. Sharing the error as requested. This is the error I am getting in mobile banking to generate the credit card pin, while logging in to phone banking with first time user id sent to my registered mobile number or even using my mobile number.

i am having same error, is your issue resolved?
Same issue I'm too facing. Not able to generate pin for my axis Flipkart card. IVR is telling wrong activation code.

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