[Resolved] Axis Bank — not closing my savings account

Muaaviya Mansuri

Address:

Shivalik V, Ground & 1st Floor Mahalaxmi Char Rasta, Gujarat 380007, Ahmedabad, Gujarat, 38007

I wanted to close my savings account but no one at branch is answering properly i have given written closure form also they arw not even giving me request or refrence number i withdraw all my money, now i'm getting low balance and you'll be charged msgs it's been one month i dont know where else to go. This is completely unacceptable i've given closing request month ago

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Feb 18, 2020

Complaint marked as Resolved

The bank contacted me and started closing processo

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2020

Axis Bank Customer Care's response Hi, we are open to help you! Please provide us your contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Comments

latika rampure

I was opened salary account. Before three month those account was converted saving account. They was charged rupess 10 For never do any transaction. That was paid. Than I was deposited more than 10000. As per axis bank Regulation. Recently 10.2.2020 again charge 50 rupess for what? I want refund that amount.
Plz refund it.

Axis Bank Customer Care's response, Feb 13, 2020

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Honeykumar

Toll Charges deduct twice on 01.01.2020
Complaint No. 'AXISIBRM=[protected]' Re: Transaction alert for your TAG
5 times complaint on Call Center
But Still No salutation.
Car No. = HR26BH9002
M.No. [protected]

Axis Bank Customer Care's response, Feb 12, 2020

Verified Support

Hi, we request you to write to us at etc.management@axisbank.com. Regret the inconvenience caused. Regards, Team Axis Bank.

Roankdarji

FASTag not Delivered after 45 days and for cancellation request after 1 week they are also not doing anything. they are just making excuses and making false statement and holding my money they are making fraud with me. kindly do needful

Axis Bank Customer Care's response, Feb 12, 2020

Verified Support

Hi, we request you to kindly write to us at etc.management@axisbank.com for further assistance. Regards, Team Axis Bank.