Axis Bank Complaints & Reviews

Have applied for fa-stag on dec 27 and wallet also is generated but still not received the fastag till today
after repeated reminders and escalating the complaints at axis bank website

have escalated the complaint to axis management but there is no response

if we call to the call center there is a long music wait after 2 ivr and we are got to now that the issue is unde process and will get resolved
due to this issue we are not able to travel
after repeated reminder i am informed that there a issue with people applied in december due to some softwear issue .

Hi,

This is with utter disappointment with the axis bank. I am raising this complaint, i dont know if i get any answers from this forum. If i dont i would go to next level.

My issue here is, i have never applied for any personal loan from axis bank. I never ever applied for a loan. I have never got any call from the axis bank too. Now i see in my cibil report it says i enquired for the personal loan worth of rs 5 lakh from axis bank. I am not in india for a certain period, how come i would apply for this loan. I want to check all the proofs from axis bank for this request.

I dont know if i need to take this up with legally, how many others got fraud by this type of things.

My mobile number [protected]

Regards

Hello Sir,

I have a standard chartered bank account and on Tuesday 11th February, 8:50pm used an Axis bank ATM to withdraw cash RS 8500/- all of them are Rs 500 notes. Out of which 14 notes i.e Rs 7000/- are torn and having cello-tape on them.
The ATM location is ASF insignia, Gwal Pahari, Gurugram (TCS Office)
ATM Terminal ID - SPCN01535
Reported to the building admin/guard as well and other associates also got the torn notes.
I called the customer care of Axis bank on same day 9pm to report the same and i got the feedback to report the same to nearest Axis bank branch and they will exchange the mutilated notes.

Today 12th February, i went to nearest Axis bank branch which is in faridabad, sector 29 and report the issue to bank manager however they refused to help and said they will not take the currency back as they have to bear it. Moreover they said to reach the same branch where the ATM is to report which i find very hard as i have no idea where the branch for that particular ATM is.
Also on multiple calls with Axis bank customer care none able to provide assistance and right step to solve the issue.
I hereby would like to request you to please assist me in this issue, and would appreciate early response.

Myself arnab das had taken personal loan from axis bank, siliguri branch, west bengal in 2015. I was working with cipla ltd where my salary date was 1st of every month. My emi date was 05th of ever month. My salary account was with axis bank.
On feb 2016 i changed my job and went to rudrapur, uttarakhand where my salary date was 08 of every month. Due to which my emi were not deposited on due date. I was depositing cash in axis bank personal account. When i asked the axis bank to change my emi date and bank for smooth transaction, axis bank did not take any action.in 2018 and 2019 also i requested axis bank to change my bank account for auto deduction of emi but also no action taken. Even i filled a request form and rs.500 fees for the same.
But no action taken by axis bank.
Due to which my cibil score is getting down and i am not getting any loan. Also i have done part payment of rs 2.0 lacs but no increase in cibil score.
Although i am paying the emi on due date from other bank, i have to pay bounce charges
I want an action against this and want my account to be changed for my emi

I was charged double toll because the fastag said insufficient balance.
However, later on we realized that the amount was deducted from the toll balance as well.
We raised our complaint on 26th december 2019 and were assured that the refund would be credited within 20 days.
However, not only has the refund still not been credited, but axis bank refuses to give me any answer and sometimes even hang up the phone.

I received a complaint no/interaction id:[protected] but there has no action been taken and axis bank have closed the case.

I believe there is a scam in play.

I wanted to close my savings account but no one at branch is answering properly i have given written closure form also they arw not even giving me request or refrence number i withdraw all my money, now i'm getting low balance and you'll be charged msgs it's been one month i dont know where else to go. This is completely unacceptable i've given closing request month ago

My kyc updation for mutual fund is pending in axis bank, amravati brach. Since one month taking continous follow ups but branch manager mr punit is giving false excuses and statements.
Really got harrased with axis bank services.. Please do my kyc urgently as all the documents submitted in bank already. Bank manager is sometimes asking for 1000 rupees for doing sip from there branch and sometimes saying that he is doing kyc non officially...

Hi team,
I am prashant acc no[protected] with indusind bank today i used your atm which is located in vandana enclave khora colony which atm id is :- dpcn136220 for withdrawal of amount of 5000 which got debited but not dispence by atm machine. There is hang problem with atm machine and shown timed out. Please do needful asap to reverse amount.
Atm card no :-
[protected]

This is extremely annoying that in spite of being a good customer to the bank by paying monthly bills well on time, you have charged me an amount of inr 1500 as the annual charge which is unacceptable at any instance. This was never informed to me, neither any communication regarding this charge in spite of probing to your executive last year. My intention of having this card was to use this card for my various needs which would make both o[censored]s be in a win-win situation and i have not agreed to any annual charges at any circumstances. If this is the way your bank operates then i don't want to be part of this and rather will spread about this in social media also will write to the md desk if this charge is not reversed immediately. Everything was good until this charge appeared on my statement, i would urge you to reverse this charge on an immediate basis to avoid any negative circumstances.

Details:

Cust id:[protected]
Card ending with 4403
Amount: 1500
Date of charge: 19/12/2019
Type of charge: annual fee
Arora. [protected]@gmail.com
Axis bank privilege credit card

I am complaining about my personal loan account.i had olready paid my instalment in advance.i had paid my instalment in manual mode but gain they cut my instalment through autodebit mode which results that my CIBIL score get lower and you also charge me a overdue charges. Please resolve it as soon as possible other wise I will file a complaint against you because this result as a fraudulent with me.

My Friend Mr. Nishad Shelar is customer of Axis bank and took a loan by giving my name as Guarantor. He did not pay 2 months Loan EMI because he several times asked bank person to arrange a full payment process and did not receive a respond.
I got two calls from Axis bank - 1st on Saturday 8th Feb 2020 and 2nd on 9th Feb 2020. The person was telling or threatening me for paying his pending or missed dues today only anyhow because they couldn't contact my friend. I refused as I meant to co-operate them by giving his information but instead they warn me If I don't pay then they will file a case warrant against me. I said I can help you to locate him but how to collect is your responsibility.
Actually the thing is He got a job in Canada and that's why bank collectors can't contact him properly.
And I really don't think this is the proper way to talk if they are incapable to do their job and threatening like this.

Respected
I want to share you that I call many times to fastag of axis support.my account close on 19 nov 2019 but till not refund after talk to many seniors.i get autodebit fastag from hisar main red square branch.after I close why they are not refund.i have all profess with recodings also.this is my last mail to axis after that I go consumer court.aprox 500 mail sent to etc .management my request id is[protected]
thanks
a/c no. [protected]
vikram yadav
[protected]

Myself aafreen alam, a post graduating student from rgpv bhopal.
I have uploaded bank account details on aicte portal for receiving stipend but the beneficiary code is not generating. The reason says my bank account is in non-interfaced bank and also my account number is pending at bank.
I have uploaded my documents in november 2019 and till now i did not get the beneficiary code and hence stipend is not processing further.
As a student it is a huge problem. Kindly solve it and look into the matter.
Please do the needful.
Account number ([protected]) ifsc code (Utib0004475)
Saket nagar bhopal, mp

I got a call from axis bank agent on 1 day. (I don't remember the day exactly)

She started conversation like this call from axis bank, due to maintenance service, we are verifying communication address, she wants me to confirm my current address during call and i did.
After that she requested for consent code which i got message from axis.
Later she informed in the same call i will get another call from verification department, pls respond to that call

On 2nd feb, 3.07pm, got following message
Your credit card application for axis bank my zone credit card with reference no 17264644 has been declined. Pls call [protected] if you did not apply

Due to this my cibil score got impacted which is not tolerance. Can you please take an action on this.

We g s software pvt ltd having a current account in your bank since 2016. We would like to inform you that on august'2019 we lost our debit card and immediately we have placed a request for new debit card, and we have been informed that within 15 days a new card will be delivered to our address. But unfortunately after repeated reminder and multiple time we filled up the forms we got our debit card on the month of january'2020.
After received a card we have informed that pin needs to be generated and for that it requires a date of birth. We have done the same and tried to generate the pin but the date of birth was showing mismatch, we complained to the branch and they asked to fulfill the form and within 24 working hours it will be resolved. Now we are very much surprised to see that 1.5 month passed and we are helpless.
We have faced so many legal issues in our books of account due to unavailability of debit card, as we had to done the payment from different account.
This is how the axis bank electronics complex branch members are providing service to their clients. I would like to share the names of the employees who have been involved to providing the service to us.
Ms. Rama sharma
Mr. Arup saha (Counter no 3)
Mr. Sanjay khanwankar (Branch manager)

I have savings account in axis bank. My contact number is [protected]. I was charged -7299rs for non maintenance of average minimum balance and my account balance is negative -7299s. You cant make an account balance as negative due to non maintenance of account balance according to rbi rules. I contacted your support and, they say that there is no rules like that and, there is no need for axis bank to follow those rules. I want my negative balance to be waived please solve my request.

Dear axis bank, this is to inform you that 1200 inr debited from my account without any notification, i have not given any cheque to any one but today i have received from axis bank that 1200 cheque return and debited 1000 rs. But when i have checked my accounts that 1200 debited from my account and there is const charges. I am traying to connect you in toll free no but no body can give answer. Pl respond other wise i am going to take a case in court.

I hold axis bank asap account, i have deposited cash around 5 times via deposit machine in a month and i have been charged around 300rs for each deposit (Deposited just 500 like wise).
There is no sms that i will be charged 300 for this deposit as i exhausted monthly limit or no email or atleast on screen of deposit machine it never says the charges. Now i have been charged around 1500rs for cash deposit charges and no transparency in banking. Also if you have charged that 300rs soon after a day or week customer would have under that there are charges, but you charged after a month and customer dont know whats happening. I am worried and not happy with axis bank services, please revert the charges.

I opened my axis bank asap account online last year in feb 2019 after great hassle. I was charged extra twice for debit card and sent 3 cards. Despite trash customer service, i went to the bank and completed full kyc and mainly did transactions via gpay. One year the bank sends me a text that they closed my account with no previous warning and took all my money stating the reason that kyc was not completed. Customer service is unreachable via call or text. Bank takes no responsibility of its mistakes. Absolute fraud.

Axis Bank Deduct my Money Without any prior Notice or Intimation. And they Not telling the Clear Why they Deduct Hidden Charge Consolidated Charge242.19+ GST43.59=Total 285.78.
CUSTOMER CARE support facility is Worst.The CUSTOMER CARE Executive Mr. NADAAF so Arrogant and speaks banking ### but not Solving my Queries and my Questions.
Axis is The Worst bank in my Life
and i'm going to Close my Account.