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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Deepak Kumar Banerjee
from Kolkata, West Bengal
Jun 17, 2019
Resolved
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Address: Kolkata 700071, Kolkata, West Bengal, 700026

An amount of Rs690 has been debited from my above Savings Bank account unilaterally as cash transaction charges etc, without any clarification.
On visiting the Branch the same could not be clarified as to why the charges have been imposed.The deduction has been made on 15th June, 2019 when earlier Rs59 was deducted for deposit beyond Office hours.The same is not only unjustified but squizzing out money to increase Bank's earnings.
Please do the needful and arrange for refund of the deduction.
Thanks and Regards.
Deepak Kumar Banerjee
Mob. [protected]
Jul 19, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
Axis Bank Customer Care's response
Hi, sorry for the trouble. We are very transparent in terms of charges which are mentioned on our website under the most important terms and conditions of application form and statements. The charge is valid and applicable as per the schedule of charges. Refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx to know about details of the charges. Regards, Team Axis Bank
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    Saravanan_Sivakumar
    from Chennai, Tamil Nadu
    Jun 17, 2019
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    Address: 612, Sundara Vinayagar Nagar, Velingapattarai, Orikkai Post, Kanchipuram, Tamil Nadu, 631501

    Hi,

    Axis bank is charging 'Consolidated DP charges' for my account every now and then. Even if there is 2 rupees balance, they deduct that amount also as part of the Consolidated DP charges. I did not opt for any of the service and not sure why they keep deducting amount from my account that too without my permission. This is really frustrating and this is stealing from customers account. Kindly take a note of this and do the needful.
    Axis Bank customer support has been notified about the posted complaint.
    Jun 17, 2019
    Updated by Saravanan_Sivakumar
    I want all the amount back to my account which were debited as part of 'Consolidated DP charges '.

    Saravanan. S
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      Shivam8738
      from Mughalsarai, Uttar Pradesh
      Jun 17, 2019
      Resolved
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      Resolved

      Address: Chandauli, Uttar Pradesh, 232101

      I am customer of Axis Bank last many year. On[protected] Bank deducted 102.40+18% GST without any infomation.
      this type of money never deducted from my account when i coll custmer care they simply say this is Consolidated Charge
      when i ask which type of charge they say it monthly service charge
      When i ask which type of charge this and why its not deducted last many year.
      then they are no ans of my queston.
      please give me details and credit back my money n my bank account.
      this type of fraud do openaly but no one take action for it.
      many people was worried from this type fraud.
      please take action and credit my money back in mu Account.
      Thank you
      a/c no- [protected]
      customer id[protected]
      name- shivam
      branch- mughalsarai
      +1 photos
      Jul 20, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 18, 2019
      Axis Bank Customer Care's response
      Hi, sorry for the trouble. We are very transparent in terms of charges which are mentioned on our website under the most important terms and conditions of application form and statements. The charge is valid and applicable as per the schedule of charges. Refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx to know about details of the charges. Regards, Team Axis Bank
      Jun 18, 2019
      Updated by Shivam8738
      Here is only information about monthly charges which type of money charge is this
      And why your team not inform me before deducted money from my account
      Who give permission to deduct money from my account without any information.

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        S
        Shivesh Chauhan
        from New Delhi, Delhi
        Jun 17, 2019
        Resolved
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        Resolved

        no notification for amount credit in the account

        Address: ‎SCO 343-344, Sector 35-B, Chandigarh, Chandigarh, Punjab, 134113

        I was to receive an amount of rs. 7000 in my axis bank account. the amount was credited last month and i was not informed about it either via email or text message. on 15 June i received a message that a total of rs. 6444 have been debited from my account. now issue is that why didn't the bank informed me about the amount that was credited a month ago? and 2 days from today i got a text saying that amount has been debited. if the customer...
        +1 photos
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        Navnit1
        from Mumbai, Maharashtra
        Jun 17, 2019
        Resolved
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        Address: Kolkata, West Bengal, 700090

        I have been charged for ecs miss where the balance was insufficient because of PMBY deducted by axis bank. i added balance same day only but ecs bounced and i am charged. Axis bank is looting customers by such charges. my salary ac is with axis, in such scenarios no other option than to switch bank. 590 IS TOO MUCH. Axis is Earning money from its old customers thinking they don't have other choice. i need refund for this
        Jul 20, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 17, 2019
        Axis Bank Customer Care's response
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          Amrish Banerjee
          from Mumbai, Maharashtra
          Jun 16, 2019
          Resolved
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          Resolved

          Address: 24A Motilal Nehru Road, Kolkata, West Bengal, 700029

          While depositing Rs.73, 300/- through debit Card in AXIS bank ATM at Rashbehari Kolkata location, it was showing " Your money is being sorted" when suddenly the machine showed TECHNICAL ERROR and stopped.

          The amount got stuck in the machine and was not credited to my account either.

          Details are as follows:

          Name: Amrish Banerjee
          AXIS Bank SB A/c No: [protected]
          Terminal ID: APRH25302
          AMOUNT: 73300/-
          LOCATION: RASHBEHARI, Kolkata.

          Thanks & Regards

          Amrish Banerjee
          [protected]
          Jul 19, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 17, 2019
          Axis Bank Customer Care's response
          Hi, we have taken up the matter for corrective action. Regards, Team Axis Bank
          Why is debited 1547 with gst from my account
          I have maintained my account also well
          Plz resolved the issue.
          My number is [protected]
          My account is salary account
          I also send pictures of my accounts

          cash deposit machine, atm - Comment #3460744 - Image #0
          [email protected]'s reply, Jun 15, 2019
          Not resolved
          Axis Bank Customer Care's response, Jun 17, 2019
          Verified Support
          Hi, we are here to help! Here is a link that will help to address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx Regards, Team Axis Bank.
          Plz solve my problem help me out how can I get my money it cuted from my current account
          Axis Bank Customer Care's response, Jun 17, 2019
          Verified Support
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            Ravikant Goyal
            from Mumbai, Maharashtra
            Jun 16, 2019
            Resolved
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            Resolved

            Address: Pooja tower ,gopalpura, Jaipur, Rajasthan, 302015

            I opened asap account last year.Last month I charge rs1650 of consolidate charge including gst after that I stopped using account that month bank added more consolidate charge and levied gst again on total charge now it is rs 4450. I contacted bank but they avoided my concern.the amount of 4450 of two months consolidated is out of my mind.. suggest me how to deal with that
            Jul 20, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 17, 2019
            Axis Bank Customer Care's response
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            On 14th June 2019 I submitted my caution fee of 10, 000 in then name of axis bank after my selection in abyb program.But fortunately I cleared another bank exam and I'm going to join that bank, so therefore I urge the axis bank management to please kindly refund my caution fee of 10000 as soon as possible

            undue consolidated charge - Comment #3460799 - Image #0
            Sir, i am central govt employee in MOD. There is no cash in your ATM. The emoloyees are also having lunch timing on the ocassion of eid.
            On asking why they are not putting money in the ATMs. The employee misbehaved and attacked on me.
            Kindly take appropriate action otherwise i will file complaint through proper channel.
            Axis Bank Customer Care's response, Jun 17, 2019
            Verified Support
            Hi, sorry for the trouble. We request you to share the exact location of ATM along with ATM ID, so that we may check this and assist you. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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              Pretty Paws
              from Delhi, Delhi
              Jun 16, 2019
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              Address: Faridabad, Haryana, 12002

              Dear sir,
              I am having a saving account 448098 in sector 29 faridabad branch. I was charged 1800+ 323 approx as consolidating charges. Even after my account was having good balance n I was very tensed so I filled complaint on online consumercomplaints.in because know one was answering my call on customer care n I didn't find any direct email address also. In the morning I received a mail to share my number and then I received a call from [protected] claiming to be calling from axis bank customer service and told me that these charges are for some credit card plan I opted for which I denied so he asked bout my account which was opened as a family account along with my. Mother's so he told that he will refund it to my mother account he asked for card detailed and cause bieng stressed n mentally upset cause of banks stressful service and slow response already deducted charges. By mistake i told Otp for transaction and they debited 50000 from my
              mother's account 241515 in sector 29 faridabad branch. Please Help me in getting the money refunded.
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
              Jun 16, 2019
              Updated by Pretty Paws
              I received and email before that call came from [protected]@mail.com from Rahul tripathi
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                Akkash Saini
                from Fazilka, Punjab
                Jun 16, 2019
                Resolved
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                Resolved

                As i started job with some company they opened my salary accont with zero balance now. when i left job after an year my account balance went negative. i dont know how come it possible. how can an account that starts with zero balance went negative for not maintain balance and that it self an salary account. and i wasnt aware like an zero balance acconut also needs to be maintained with balace i wonder how... can i get solution for this...
                Jul 18, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 17, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Verified Support
                Jun 17, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Jun 24, 2019
                Updated by Akkash Saini
                my registered number is [protected]. and i will be waiting for ur responce
                Jul 01, 2019
                Updated by Akkash Saini
                no response after updating you guys with my reg mobile number. thats poor services
                Dear Sir
                I was coming yesterday Axis bank but they said to go back and come tomorrow
                Today I came and I also written my name according to their process for correction in Aadhaar Card bt so much delaying here and no any arrangement of Sitting here
                Mahaveer Nagar 2
                Near City Malli
                KOTA
                Axis Bank Customer Care's response, Jun 17, 2019
                Verified Support
                Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                I have a saving account in axis bank i stop using it from last 6 months now 1 have negative balance of -3660 rs in my account how i can solve it problem
                Axis Bank Customer Care's response, Jun 17, 2019
                Verified Support
                Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                You not responding to when I call your number and my available balance showing Rs 3827.73 but I used pay of amount 2739 now my available balance is Rs-2468.82

                salary account balance that starts with zero balance goes negative balace account - Comment #3460774 - Image #0
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                  Pradeep Moram
                  from Mumbai, Maharashtra
                  Jun 16, 2019
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                  Address: Hyderabad, Telangana, 500033

                  What the hell this is guys, I own a salary account and for that there was no minimum bal required from past two years but all of sudden you guys started deducting around 2000 as consolidated charges. What the hellll????. That too without any intimation. Can't you guys send an sms before that saying please keep minimum balance as our terms are updated from April 2019. You didn't do that and then now looting peoples money without any intimation. This is a really sensitive issue. I am gonna take it forward till I get all of my deducted money back from past two months. THIS IS ABSOLUTE FRAUD!!
                  +1 photos
                  Axis Bank customer support has been notified about the posted complaint.
                  Hi, i have saving account in axis bank & when i checked my balance they have deducted 798.84 rs & gst charge 143.79 from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples .

                  deductions of amount from savings account without intimation - Comment #3461448 - Image #0
                  deductions of amount from savings account without intimation - Comment #3461448 - Image #1
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                    H
                    Hitesh2095
                    from New Delhi, Delhi
                    Jun 16, 2019
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                    I applied for axis Bank young bankers program 2019 and paid fee 500rl rupees but the rejected my application by saying that as per their policy they can not proceed with my application as I have a relative working in the bank.
                    They sent me a mail that my refund will be initiated shortly, but till now I haven't got my refund and they don't even reply on email.
                    I am attaching a screenshot from their side.
                    HITEHS KAUSHIK
                    [protected]@gmail.com
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    Dear

                    i am arjun sharma i always face issue regarding cash deposit in your sodal branch bank always not take coins
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                      Hhhhhbhjjjhhhh
                      from Jasidih, Jharkhand
                      Jun 16, 2019
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                      Address: Dumka, Dumka, Jharkhand, 814101

                      Axis bank customer no [protected] [protected] and [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal
                      Axis Bank customer support has been notified about the posted complaint.
                      Account number: [protected]

                      Status: Frozen

                      Request: Process for unfreezing urgently
                      Axis Bank Customer Care's response, Jun 17, 2019
                      Verified Support
                      Hi, we request you to visit your nearest branch with the KYC documents and one of the executive will help you.
                      Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        Bishwakarma Prasad
                        from Mumbai, Maharashtra
                        Jun 16, 2019
                        Resolved
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                        Resolved

                        Address: Khar west, Mumbai City, Maharashtra

                        In May 2019 my account has debited above 870 for consolidated charge and same 15 June 478 has debited for consolidated charge.i have discussed with customer care but they replied you do 5cash transection.but I am not satisfied because cash deposit fees is 50 rs so how they charge 870 and in may month I didn't any cash deposit then how can charged 478
                        Jul 20, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 17, 2019
                        Axis Bank Customer Care's response
                        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          Pretty Paws
                          from Delhi, Delhi
                          Jun 16, 2019
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                          Address: Omaxe hirghts sector 86, Faridabad, Haryana, 121002

                          My name is rahul vashisth having a saving account number [protected]
                          In axis bank sector 29 faridabad branch.

                          Today 1816.26+326.93(gst) consolidating charges were deducted from my account my aacount was even having balance and everything. This is so pathetic I want my money back I am experiencing very bad services from axis bank already in process to close my current account In sector 16 fbd which is already taking so long its been more than 15 days since I am in process. It's causing me so much mental stress and making my life miserable. Refund my money now
                          Otherwise I will take legal action.
                          Mob [protected]
                          rahul.[protected]@gmail.com
                          Axis Bank customer support has been notified about the posted complaint.
                          Dear sir/madam,
                          I am customer of your dd puram branch bareilly up. I have submitted all the requiered documents. So please tell me why my account was not active.
                          Dhananjay saxena
                          [protected]
                          A/C no. [protected]
                          Axis Bank Customer Care's response, Jun 18, 2019
                          Verified Support
                          Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
                          Sir mera axis bank noida ka debit card h nd online trascation mai vo block ho gya hai .us card to unblock krne k liye aapki help line number pe call kr chuki hu nt koi response nhi mila . plz help me out its urgent..
                          Axis Bank Customer Care's response, Jun 17, 2019
                          Verified Support
                          Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          Dear Team

                          I have done NEFT from axis bank to hdfc bank dated on 6/6/19 but still not credited in hdfc bank account

                          Account no-[protected]

                          Transaction Done but still not credited in beneficiary account

                          Regards
                          Moin rajebhai
                          MO [protected]

                          wrongly consolidating charged - Comment #3459803 - Image #0
                          Submit a Complaint
                          Hi, i have saving account in axis bank & when i checked my balance they have deducted 508.46 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples

                          Sneha worlikar
                          Axis Bank Customer Care's response, Jun 17, 2019
                          Verified Support
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          Hi,

                          Close my axis bank credit card for settlement, for my financial issues,

                          iam try to many times in customer care team, and also reach the nearest branch, nobody response the credit card issue,

                          Iam willing pay the amount of 40% in my credit limit.

                          pls do as soon as possible.

                          wrongly consolidating charged - Comment #3459906 - Image #0
                          Axis Bank Customer Care's response, Jun 17, 2019
                          Verified Support
                          Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          Nithyananthan M's reply, Jun 20, 2019
                          Hi Team,

                          Thank you for replaying the Mail,

                          My Register Contact Number Is 9159947207

                          Iam Available at this Number 10.30 Am to 6 Pm.
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                            Leeshe Adu
                            from Mumbai, Maharashtra
                            Jun 16, 2019
                            Resolved
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                            Resolved

                            Address: Poumai Colony chingmeirong, 795001

                            I have a saving account in axis bank, , , , minimum balance not maintained from roughly around April 2018, and my balance on 1st week of June 2019 is -(minus) 721 rupees. So I have deposited rs. 45000 on 1st week of June 2019 and on 15th June 2019 they deducted rs 8872.92( Rs. 1353.5 for GST @18% on Charge and
                            Rs. 7519.42 for Consolidated Charges)

                            I think the amount deducted was too much and I want explanation for the same. Thanks
                            Jul 20, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 17, 2019
                            Axis Bank Customer Care's response
                            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                            I want to pay my credit card bill and they are not doing it
                            Axis Bank Customer Care's response, Jun 17, 2019
                            Verified Support
                            Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-paymentandstatus.aspx Regards, Team Axis Bank.
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                              Shivesh Chauhan
                              from New Delhi, Delhi
                              Jun 16, 2019
                              Resolved
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                              Resolved

                              Address: #1139 F, Sector 19, Panchkula, Panchkula, Haryana, 134113

                              I was to receive a cash prize of 7000 rs. In my axis bank savings account. I had already received the amount on 16th may but I didn't get any notification for that on my registered mobile number. Today I got a message from the axis bank that a total of 6444 rs. Have been debited from my account as gst charge and consolidated amount. This was a great shock to me. I am a student and I was waiting for those 7000 rs. Since I have to pay my rent and other bills. But the bank didn't give me any notification that the amount has been credited. However the bank gave me the notification that an amount of 6444 rs. Has been debited.

                              Contact no. [protected]
                              EMAIL ID : [protected]@gmail.com
                              Account number: [protected]
                              Jul 20, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 17, 2019
                              Axis Bank Customer Care's response
                              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                M
                                Maddyboy
                                from Mumbai, Maharashtra
                                Jun 15, 2019
                                Resolved
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                                Hello. This is Dr mathen. I have registered a complaint regarding the fraud transaction done in my account on 19th june. I have intimated the customer care and lodged a complaint against that. My complaint number is 52039273.i have also uploaded complaint letter and charge dispute form with that. Its been more than two weeks since i filed a complaint. But still now i have not received any update or action taken against my complaint. Im very much disappointed with ur response.As per the liability also i didn't receive any credit amount from the bank side. I need an immediate action to take on this complaint as soon as possible and refund my money back to my account. Thanking you.
                                Jul 18, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 17, 2019
                                Axis Bank Customer Care's response
                                Hi, our team is working on your concerns vide Service Request number 52039273 and will get back to you at the earliest. Request your patience and co-operation in the interim.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Jun 27, 2019
                                Updated by Maddyboy
                                Its been more than a month. And still I didn't get any refund from ur side .. and as per the statement given by you i didnt even get temporary credit in my account. Its very disappointing. I need an immediate action regarding this. Thank you
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                                  Bhavna Ramrakhiani
                                  from Kolkata, West Bengal
                                  Jun 15, 2019
                                  Resolved
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                                  Resolved

                                  Address: hitech city, Hyderabad, Andhra Pradesh, 500084

                                  My Bank owes me around 30k which without authorization they deducted from my savings account.
                                  In 2017 I had personally visited the bank to stop my ESI payment against Bajaj and by doing all the needful in Bank (signatures and submitting required documents). They still deducted my money from my bank account.

                                  I did try working out with the bank manager, bank FA, bank ombudsman. Still no resolution

                                  Currently its 2019 and my case is still not resolved, hence I have stop making my CC payment with the bank, which in return is again the customer loss for cibil scores.

                                  Request to help resolve the issue sooner.
                                  Jul 20, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 15, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we regret the inconvenience. Please share with us your registered contact details and we will get back to you at the earliest. If it's urgent and you'd like to get in touch right away, please log onto our online chat https://application.axisbank.co.in/webforms/axis-support/index.aspx available from 7 am to 11 pm, 7 days a week. Our phone-banking service is also available to assist you 24x7 on[protected]/[protected]. You can also log onto our Mobile App and Internet banking for banking services round the clock. Regards, Team Axis Bank.
                                  Aug 02, 2019
                                  Updated by Bhavna Ramrakhiani
                                  I tried the link provided, however taking me to the main page of bank.
                                  Please reach me back on bhavna.[protected]@gmail.com
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                                    Vikas Dighe
                                    from Nashik, Maharashtra
                                    Jun 15, 2019
                                    Resolved
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                                    Resolved

                                    Address: 102, Lambodar classic, serene medows, Media house, 44, serene medows, Media house, Maharashtra, Nashik, Maharashtra, 422013

                                    Vikas Dighe on jun 15, 2019 submit a complaint
                                    Dear team,

                                    I have received following message today, which says
                                    Message 1 at 11:22am -
                                    Hello! Your a/c no. 361819 has been debited by rs. 118 on 15 Jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute.

                                    I don't think i have issued any such mandate.
                                    Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

                                    Best regards,
                                    Vikas Dighe
                                    Jul 20, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 15, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we apologize for the inconvenience caused! Please share with us your registered contact details and we will get back to you at the earliest.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                      deepak326
                                      from Firozpur, Punjab
                                      Jun 15, 2019
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                                      Address: 160055

                                      Mere account ko 6jan2019 ko lien laga tha to meri axis ke manager se baat hoyi to unhone kaha ki app application de dijiye or apka minimum amount cut krke baki paise account mai show ho jayege to maney unko application likh kar bhej di but ab unhone purey paise cut kar liye or lien bhi nhi hataya or ab unhone mera phone bhi nhi utha rhe na ab unka executive mera phone utha rha hai so please mere helop ki jaye..
                                      +1 photos
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Jun 15, 2019
                                      Updated by deepak326
                                      updated application i will send to bank manager but ab vo call ni utha rha na mere ko axis ki taraf se koi response mil rha hai so please meri help ki jaye..

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