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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 250

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A
aakash mittal
Jun 27, 2019
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Address: Tohana, Fatehabad, Haryana, 125120

I have send all required document include chq and id proofs but they give pendency of these docs, i confirm from customer care thay agree yes we received your docs but still not uodated from one week they are delaying in process.i also mark a mail to yogendra jaiswal about this metter but he is also lazy man no revert till now.
Plzz suggest what i need to do or which action i need to take

Regards
Aakash mittal
[protected]
Axis Bank customer support has been notified about the posted complaint.
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    Urpreet Jaspreet Sehgal
    from Mumbai, Maharashtra
    Jun 29, 2019
    Resolved
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    Resolved

    Address: Model town,panipat, Panipat, Haryana, 132103

    I want to deactive one assist service on my debit card.I m not interested in this one assist service.i want the refund rs.1899 which is deducted by company .without getting any OTP from me.this is fraud activity done by company.please deactive this serviceas soon as possible .my debit card ending with 9181.and my account ending with 1238.
    Thanking you
    Aug 6, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 01, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! Please DM us your registered contact details and we will revert shortly.
    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
    Dear Customer,

    Greetings from OneAssist!!!

    We regret any inconvenience caused to you.

    We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

    Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

    Looking forward to hear from you.

    Regards

    Team OneAssist
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      D
      Debarshi guha mustafi
      Jun 27, 2019
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      Address: Axis Bank, Puspanjali Apartment, Burabazar Main Rd, Chandernagore - 712136, 712136

      Today (27/06/2019) my mother received a call from axis bank (Maharashtra) and asked for some details like name, address of her senior citizen axis bank account. As she is not well accustomed to such customer care calls (Or in many cases victim of fraudulent calls) she easily provided with the details.in the process the executive told her that he is activating the "one assist service" for 1399 inr and did not ask for any consent or anything. The service was activated immediately and debited it from her account. This is a case of extreme fraud showcased by axis bank to aged account holders who gets trapped in such phone calls and looses their hard earned money.

      I do hereby suggest axis bank to immediately refund the money and deactivate the one assists service.
      The account holder name and contact details are given below:

      Account holder name: tapasi guha mustafi
      Type of account: senior citizen savings account
      Contact number: [protected]
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2019
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details of the account holder as we are unable to retrieve the details with the provided details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Jul 05, 2019
      Updated by Debarshi guha mustafi
      Hi,

      One week already passed yet I did not get any response of the message I sent to you.

      Thanks
      Debarshi
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        M
        Mrzad Ahmed
        from Mumbai, Maharashtra
        Jun 27, 2019
        Resolved
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        Resolved

        Address: dhai ali sibsagar, 785640

        To,
        The chief branch manager
        Axis bank
        Main branch

        Subject: charge dispute "refund not processed"

        Dear sir

        A refund of 1345/- and 499/- rupees was successfully processed on 20th june to my account by amazon.in. This amount should have been credited to my axisbank account by now, but i have not received the refund till now.

        I have called axis bank customer service but not get any help. My axis bank account no is [protected]

        I have confirmed with amazon and they have successfully processed the refund and reference number is[protected]

        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
        Jun 28, 2019
        Complaint marked as Resolved 
        i got my refund today
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 27, 2019
        Axis Bank Customer Care's response
        Hi, we tried reaching you today, however, unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
        Jun 27, 2019
        Updated by Mrzad Ahmed
        issue my refund of 1345 rs and 499rs under reference id[protected]. u can call me now on [protected]
        Jun 27, 2019
        Updated by Mrzad Ahmed
        actually i did not get any call from axis bank or email etc why are u lying??? instead of locating the refund amount ur busy in posting fake replies... shameful
        Jun 28, 2019
        Updated by Mrzad Ahmed
        finally the refund is credited today.
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          N
          Nilesh Kondvilkar
          from Mumbai, Maharashtra
          Jun 26, 2019
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400058

          Dear team,

          I have received following message yesterday, which says
          Message 1 at 4:29pm -
          Hello! Your a/c no. 034565 has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

          I don't think i have issued any such mandate.
          Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

          Best regards,
          Nilesh
          Jul 27, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 26, 2019
          Axis Bank Customer Care's response
          Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          I paid full amount in 2013, still it shows written of in my credit history, they are not removing it
          Hi i'm using Axis bank account since last two years, Suddenly Rs: 600/-(Rs:108/- GST) were debited as it CONSOLIDATED CHARGES, what was it and can it was refund.?
          Axis Bank Customer Care's response, Jun 26, 2019
          Verified Support
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          I'd a saving account in Axis bank and it is deducted unusual consolidated charges (Rs. 1000 to Rs. 2500) very frequently, almost every next month, apart from this bank officers are not in the position to provide the bifurcation.
          Axis Bank Customer Care's response, Jun 26, 2019
          Verified Support
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          UAN NUMBER[protected]. MHBAN[protected] Subject Pf passbook not available to exempted establishment(I.e TRUST)REQUEST TO CONTANT YOUR EMPLOYER. Name harmandeep singh Contact [protected]
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            S
            Sahana114
            from Bengaluru, Karnataka
            Jun 26, 2019
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            Address: 560102

            Some fund has been transferred to my axis saving/salary account from usa on june17, 2019. Its an inr transfer and it should have credited my account on june 19, 2019. But still i have not received the fund and axis bank customer care is very pathetic. I have emailed the confirmation receipt to axis forex department but no use. No one has contacted me so far, very veryfrustrated with axis bank service.
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 26, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Jun 26, 2019
            Updated by Sahana114
            I have "DM"ed my account number.
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              N
              Nani Here
              from Hyderabad, Telangana
              Jun 25, 2019
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              Address: 507203

              I applied for Axis Bank Young Bankers Program. Later I got a mail as my application was rejected because of my relative working in Axis Bank and my fee will be initiated in next 10 working days On May 11, 2019. Till date I didn't get any refund amount. I'm attaching the Pictures regarding this. Please go through and resolve my issue soon. Thank you.
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 26, 2019
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              Jun 30, 2019
              Updated by Nani Here
              Thanks for your reply.
              I'm attaching the Details of Fee Payment and registered Mail too.
              Please go through this and resolve my issue as soon as possible.
              My contact no. [protected]

              Jul 07, 2019
              Updated by Nani Here
              Till date my problem was not resolved.
              This is not fair at all.
              Please give me any alternative to reach Bank regarding this issue.
              Worst service by Axis Bank.
              My account has been deducted a sum of Rs. 6200 without my concern on the date 22/06/2019. Please take the needful actions and refund as soon as people.
              Axis Bank Customer Care's response, Jul 1, 2019
              Verified Support
              Hi, we are here to help! Please DM us your registered contact details and we will revert at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                S
                Silu priyatam
                from Delhi, Delhi
                Jun 25, 2019
                Resolved
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                Resolved

                Sir, i have an Axis bank account having account number - [protected] named Sohan Priyatam. When i saw the statement of May-2019 i found there is a service charge has been deducted from my account i.e. Consolidated DP charges Rs. 856.16. I am a salaried person of Central Paramilitary Force (CAPF) and this account is my salary account. According to rule of this bank, there is no charges for CAPF personnel but they are deducted charges. Request to refund the deducted charges as early as possible please.
                Aug 2, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 28, 2019
                Axis Bank Customer Care's response
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                I've been charged 1699 for the ECPP membership from my credit card without my knowledge. Please cancel my membership and refund the amount. [protected] is my mobile number associated with my axis bank. I don't know my membership number. Please cancel my membership as soon as possible. Thank you
                Without any proper explanation 350 amount is deducted monthly and tried contacting their customer support & I waited for around 15mins and nobody answered and they would cut 1rs for 1min. I realy want to know why consolidated charges are cut monthly without any prior notice or explaination.
                Axis Bank Customer Care's response, Jun 28, 2019
                Verified Support
                Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Axis Bank Customer Care's response, Jun 28, 2019
                Verified Support
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                  D
                  Debasmita Saha
                  from Bengaluru, Karnataka
                  Jun 25, 2019
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                  Address: Kolkata, West Bengal, 700019

                  Dear team,
                  Being a loyal customer, holding the salary account since 7 years approx received sms mentioned below -

                  Your a/c no. * has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop.

                  I don't think i have issued any such mandate to verify
                  Please help me to understand what is going on with my account? And if it's a fake something could you please stop it immediately and revert the amount immediately.

                  Regards,
                  Debasmita
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 25, 2019
                  Axis Bank Customer Care's response
                  Hi, we are here to help. Please DM us your registered contact details and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  Jun 25, 2019
                  Updated by Debasmita Saha
                  Hi Team,

                  I have dropped an message.
                  Let me know if you received my contact number.
                  Consulted charges 18 gst kapvama ave 6
                  Parmar Kishan's reply, Jun 18, 2019
                  Seving ac
                  Axis Bank Customer Care's response, Jun 26, 2019
                  Verified Support
                  Hi, thanks for writing in. Here is a link that will give you more information on this topic https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Regards, Team Axis Bank.
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                    M
                    maram taraka sarojini devi
                    from Bengaluru, Karnataka
                    Jun 25, 2019
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                    Address: Capgemini technology and services private limited, Near Igate junction, 560066

                    Hi,

                    I have applied credit card. I didn't get any information regarding card dispatched. I got message like credit card has returned to us with reference number. Without contacting how they will send back. While contacting customer care this issue is not their. Please check and tell me what is the reason for returning back to bank.

                    Regards,
                    Sarojini
                    Axis Bank customer support has been notified about the posted complaint.
                    Dear sir/ mam,
                    One month ago from my account -[protected] dated 13.04.2019 debited extra charge of 2821.02 rupees without information no reason,
                    There is no action and response from my near axis branch bank awas vikas rudrapur uttrakhand 263153.
                    Please take necessary action and help me as soon as possible.
                    Axis Bank Customer Care's response, Jun 25, 2019
                    Verified Support
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    I am very disappointed as that I opened my salary account in FIROZABAD axis bank and the representative said to me it is zero balance account but the bank charges Rs. 1500 approx many time in the name of consolidation charge. If my money will not return to me .i am thinking about close my relationship to such type of LOOTERA system.
                    Axis bank deducting 1000 RS every month from my account, without any reason, i had complaint but they are not ready t give me details that why they are deducting this much amount.
                    Dear sir/ mam,
                    Three month ago from my account -[protected] dated 13.04.2019 debited extra charge of 1621.02 rupees without information no reason,
                    There is no action and response from my near axis branch bank awas vikas rudrapur uttrakhand 263153.
                    Please take necessary action and help me as soon as possible.
                    Axis Bank Customer Care's response, Jul 3, 2019
                    Verified Support
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                      A
                      Arpan67
                      from Kolkata, West Bengal
                      Jun 25, 2019
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                      Address: 700122

                      Acc no: [protected]
                      First closure request: mar, 2018

                      About a year ago i submitted forms in home branch to close 3 account (Family accounts). At the date of submission, all the atm cards and cheuqe books were destroyed by them. 2 of the accounts got closed, but mine is still open.

                      After this, i have followed up with bank for 8-10 times, re-submitted closure form twice. Called customer care and asked them to submit it but yet it is still open.

                      All i want it to close the account completely.
                      Axis Bank customer support has been notified about the posted complaint.
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                        nirala dwivedi
                        from Kichha, Uttarakhand
                        Jun 24, 2019
                        Resolved
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                        Address: Civil lines prauagraj

                        There were several invalid and fraudulant transactions on my credit card ending with no. 7279 on the date 22 june 2019. My card was in my possession but several transactions relating messages were received on my mobile as well as on email. These transactions were not done by me and my card was safe in my custody, then how it happened. An enquiry about unauthorised transactions is required. The money which is lost or debited should be returned to me and compensation regarding these transactions for my mental and physical disturbance is also required.
                        Jul 26, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 25, 2019
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly.
                        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Hi sir/maim
                        I am Afak Ahamad
                        X employees of axis bank
                        I am resign of axis 05/04/2019
                        My employees id is 175410
                        So pls provide mi PF
                        My account number is [protected]
                        So pls provide mi UAN number
                        And provident fund
                        Hi..
                        I received following msg By axis
                        Your A/c 316753 is debited by Rs. 118 on 18Jun19. Avbl Bal: Rs. *****Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute
                        Without my acknowledgement money is deducting from account
                        Kindly solve problem asap..
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                          Lavylavan
                          from Chennai, Tamil Nadu
                          Jun 24, 2019
                          Resolved
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                          Resolved

                          Address: 600053

                          Hi, i am a axis bank credit card holder. Again they transacted amount from my add on card around rs.350 for amazon prime which i was not subscribed to that.
                          Please refund the same amount asap to my same account. My registered mobile number is [protected]. Thank you

                          Contact to the above number. Already raised a complaint still i didnot get any calls from your side. Do the needful.
                          Jul 25, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 24, 2019
                          Axis Bank Customer Care's response
                          Hi, as per our telephonic conversation. Request you to refer the link https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Fraud.aspx and report a fraud for the same. Regards, Team Axis Bank.
                          I lost 8100 rs. From my account at 17/06/2019 for some ECOM PUR/GOOGLE *Face/[protected]/17061 transaction which I didn't make
                          Please have a look my problem as soon as possible
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                            O
                            only lover
                            from Jaipur, Rajasthan
                            Jun 23, 2019
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                            Address: nagar pura mohla, 333001
                            Website: www.AxisBank.com

                            My name is pankaj kumavat, which opened an account at axis bank on 15th june, in which indianidas google pay axis opened the bank's account, so far no money has come in it, i have roamed all the way around google pay petty axis bank. If my money is not refunded within 2 days, then the consumer will go in cash. My upi transaction id[protected] jun payment not received
                            Axis Bank customer support has been notified about the posted complaint.
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                              Pragyans Hota
                              from Delhi, Delhi
                              Jun 22, 2019
                              Resolved
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                              Resolved

                              Address: Ananda bazar, Dhenkanal, Odisha, 759001

                              Sir i am pragyans ranjan hota mob-[protected]
                              Mera card no [protected] sir me february se axis customer support ko ros call karta hu. Wo mujhe dally jhut mut bolte he. Bahat behes honeke bad ak voucher vejethe or wo bi zero balance ka tha. Me 100 times call kar chuka hu.10 to 15 mail bhi send kiyahu. Wo kuchh bhi nehi karrahehe. Mujhe 6500 ka voucher milna he. Ye voucher sab buzz credit card spent par he.
                              Jul 25, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 24, 2019
                              Axis Bank Customer Care's response
                              Hi, we are working on your query with reference number 52667680 and we will get back to you at the earliest. Request your patience in the interim. Regards, Team Axis Bank.
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                                A
                                from Kolkata, West Bengal
                                Jun 22, 2019
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                                Address: ARN Indane sasaram, Rohtas, Bihar, 821115

                                Sir/Madam
                                I anamika Kumari, proprietor of ARN Indane installed a EDC/POS machine from axis bank having details as under :
                                Merchant ID : [protected]
                                TID ID : 33379241
                                LINKED AXIS BANK A/C NO.:- [protected]

                                I have installed the POS machine in my premises under the guideline issued by Hon'ble Prime minister for digital India and make the consumer habitual for the same.
                                In the month of May-2019 i have utilised the machine thrice as detailed given below:-
                                Date Time Amount invoice No.
                                06.05.19 10.14.54 20187.50 00033
                                06.05.19 10.45.41 2422.50 00034
                                06.05.19 10.46.55 8075.00 00035
                                Since all the transaction took place more than one month but till date the amount transferred through POS is not credited to my linked bank account. I have already approached to the concerned person and branch Manager but they are not showing interest to resolve the issue and now Mr. Rajeev Ranjan, Relationship Manager and concerned person of EDC machine is declining my call and massages. He is absolutely not fit for banking services to deal with ladies customer.
                                Now i am requesting you to kindly take action and revert the amount in my bank account with interest.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  G
                                  gupta kumar sanjay
                                  from Mamit, Mizoram
                                  Jun 22, 2019
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                                  Address: Nirsha, Bhaljoria Dhanabd 828205

                                  Dear Sir/Madam,
                                  I am a customer of your bank.I was making an IMPS transaction today from Axis Mobile App.Buy unfortunately the amount transferred to wrong account.I made two transactions of 2Lakh each, both to wrong beneficiary.
                                  Please find below the details of transactions:
                                  Transaction date -21/06/2019
                                  Remitter name: Sanjay kumar gupta
                                  Remitter account no.- [protected]
                                  Amount-2 Lakh+2Lakh=4Lakh
                                  Correct Beneficiary A/c no.- [protected]
                                  Correct Beneficiary Name:-sanjay kumar gupta
                                  Correct IFSC code- BKID0004776

                                  Wrongly credit account no.- [protected]
                                  Wrongly credit Name- sanjay kumar yadav
                                  Wrong IFS code- SBIN0001670
                                  Transaction Reference No.1- IMPS Ref No.[protected]
                                  Transaction Reference No.2- IMPS Ref No.[protected]
                                  Request you to kindly reverse the amount of 4Lakh as soon as possible.
                                  Yours Sincerely
                                  Name- Sanjay Kumar Gupta
                                  Account no.- [protected]
                                  Date- 21/06/2019
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    D
                                    Dipak@Patel
                                    from Raigarh, Chhattisgarh
                                    Jun 21, 2019
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                                    Address: Bank: AXIS BANK Address: OPP. HOTEL ARYAN, BY PASS ROAD, ORISSA,768201 State: ORISSA District: JHARSUGUDA (Click here for all the branches of "AXIS BANK" in "JHARSUGUDA" District) Branch: JHARSUGUDA (ORISSA) Contact: (06645) 271 305/ 2, Jharsuguda, Odisha, 768210

                                    Hi my name is Dipak Kumar Patel

                                    I have an saving account in axis bank with account no [protected] & when I checked my balance Axis bank had deducted following amount stating Consolidated Charges + GST 18% on that for[protected],[protected],[protected].
                                    Detail's are as under.
                                    [protected]Consolidated Charges for A/c: INR 1315.00
                                    [protected]GST @18% on Charge : INR 236.70
                                    [protected]Consolidated Charges for A/c : INR 136.30
                                    [protected]GST @18% on Charge : INR 24.53
                                    [protected]Consolidated Charges for A/c : INR 500.00
                                    [protected]GST @18% on Charge : INR 90.00

                                    I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

                                    Worst services is provided by axis bank to customer. I am waiting more then 45mins but nobody answered from the customer service centre.

                                    During account opening they don't tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges.

                                    And every month i am charged with consolidate charges.
                                    I want my money back, i will not wait for 24 hours or 48 hours.

                                    Return it back instantly

                                    I just want to refund my money back in my account instantly & close my Axis bank account .

                                    Dipak Kumar Patel

                                    I want my money back in my account instantly.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sdagar34
                                      from Delhi, Delhi
                                      Jun 21, 2019
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                                      Address: H. No. 13A, Tikkar Mohalla, Maidan Garhi, New Delhi, 110068
                                      Website: www.axisbank.com

                                      Hi
                                      I had fraudulent transactions happened on my debit card with out my concern or otp as below on the date's

                                      1. ECOM PUR/GOOGLE INDIA/THANE/250119/01:51 Date- 25/01/2019 - Detect Amount -Rs.1000/-.

                                      2. ECOM PUR/GOOGLE *PROXI/[protected]/310519/18-53 Date- 31/05/2019 Detect Amount- Rs. 85/-.

                                      3. ECOM PUR/GOOGLE *SERVI/g.co/helppay#/060319/16:25 Date- 06/03/2019 Detect Amount- Rs.1 /-.

                                      4. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/060319/16:26 Date- 06/03/2019 Detect Amount- Rs.799/-.

                                      5. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/240419/12:43 Date- 24/04/2019 Detect Amount- Rs. 79/-.

                                      6. ECOM PUR/GOOGLE *PROXI/[protected]/010519/18-53 Date- 02/05/2019 Detect Amount- Rs. 85/-.

                                      7. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/200619/09-08 Date- 20/06/2019 Detect Amount- Rs. 799/-.

                                      Account number : [protected]

                                      I lost inr 2848 with out my involvement, i never deal with this site for any transaction in the past.
                                      Request you to help me and refund back my amount.
                                      And i dont want this again in future.
                                      Please let me know if you need any other information.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        A
                                        ashlenjos
                                        from Mumbai, Maharashtra
                                        Jun 21, 2019
                                        Resolved
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                                        Resolved

                                        Address: Kollam, Kerala

                                        I am using Axis Bank credit card.

                                        On 16/5/2019 I purchased an item on 12 month EMI scheme.

                                        In the card card statement received, the EMI conversion has not taken place. I called up the credit card customer cell and I was told that the purchase will be converted to EMI with 24 working hours.

                                        But till date Axis Bank has not honoured the commitment made.
                                        Jul 22, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jun 21, 2019
                                        Updated by ashlenjos
                                        The complaint was made on May 30th through the Axis Bank toll free number[protected]
                                        Verified Support
                                        Jun 21, 2019
                                        Axis Bank Customer Care's response
                                        Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-EMI.aspx Regards, Team Axis Bank.
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