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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 250

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N
Nilesh Kondvilkar
from Mumbai, Maharashtra
Jun 26, 2019
Resolved
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Address: Mumbai City, Maharashtra, 400058

Dear team,

I have received following message yesterday, which says
Message 1 at 4:29pm -
Hello! Your a/c no. 034565 has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Best regards,
Nilesh
Jul 27, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
I paid full amount in 2013, still it shows written of in my credit history, they are not removing it
Hi i'm using Axis bank account since last two years, Suddenly Rs: 600/-(Rs:108/- GST) were debited as it CONSOLIDATED CHARGES, what was it and can it was refund.?
Axis Bank Customer Care's response, Jun 26, 2019
Verified Support
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
I'd a saving account in Axis bank and it is deducted unusual consolidated charges (Rs. 1000 to Rs. 2500) very frequently, almost every next month, apart from this bank officers are not in the position to provide the bifurcation.
Axis Bank Customer Care's response, Jun 26, 2019
Verified Support
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
UAN NUMBER[protected]. MHBAN[protected] Subject Pf passbook not available to exempted establishment(I.e TRUST)REQUEST TO CONTANT YOUR EMPLOYER. Name harmandeep singh Contact [protected]
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    S
    Sahana114
    from Bengaluru, Karnataka
    Jun 26, 2019
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    Address: 560102

    Some fund has been transferred to my axis saving/salary account from usa on june17, 2019. Its an inr transfer and it should have credited my account on june 19, 2019. But still i have not received the fund and axis bank customer care is very pathetic. I have emailed the confirmation receipt to axis forex department but no use. No one has contacted me so far, very veryfrustrated with axis bank service.
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 26, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
    Jun 26, 2019
    Updated by Sahana114
    I have "DM"ed my account number.
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      N
      Nani Here
      from Hyderabad, Telangana
      Jun 25, 2019
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      Address: 507203

      I applied for Axis Bank Young Bankers Program. Later I got a mail as my application was rejected because of my relative working in Axis Bank and my fee will be initiated in next 10 working days On May 11, 2019. Till date I didn't get any refund amount. I'm attaching the Pictures regarding this. Please go through and resolve my issue soon. Thank you.
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 26, 2019
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Jun 30, 2019
      Updated by Nani Here
      Thanks for your reply.
      I'm attaching the Details of Fee Payment and registered Mail too.
      Please go through this and resolve my issue as soon as possible.
      My contact no. [protected]

      Jul 07, 2019
      Updated by Nani Here
      Till date my problem was not resolved.
      This is not fair at all.
      Please give me any alternative to reach Bank regarding this issue.
      Worst service by Axis Bank.
      My account has been deducted a sum of Rs. 6200 without my concern on the date 22/06/2019. Please take the needful actions and refund as soon as people.
      Axis Bank Customer Care's response, Jul 1, 2019
      Verified Support
      Hi, we are here to help! Please DM us your registered contact details and we will revert at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        S
        Silu priyatam
        from Delhi, Delhi
        Jun 25, 2019
        Resolved
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        Resolved

        Sir, i have an Axis bank account having account number - [protected] named Sohan Priyatam. When i saw the statement of May-2019 i found there is a service charge has been deducted from my account i.e. Consolidated DP charges Rs. 856.16. I am a salaried person of Central Paramilitary Force (CAPF) and this account is my salary account. According to rule of this bank, there is no charges for CAPF personnel but they are deducted charges. Request to refund the deducted charges as early as possible please.
        Aug 2, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 28, 2019
        Axis Bank Customer Care's response
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
        I've been charged 1699 for the ECPP membership from my credit card without my knowledge. Please cancel my membership and refund the amount. [protected] is my mobile number associated with my axis bank. I don't know my membership number. Please cancel my membership as soon as possible. Thank you
        Without any proper explanation 350 amount is deducted monthly and tried contacting their customer support & I waited for around 15mins and nobody answered and they would cut 1rs for 1min. I realy want to know why consolidated charges are cut monthly without any prior notice or explaination.
        Axis Bank Customer Care's response, Jun 28, 2019
        Verified Support
        Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon.
        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
        Axis Bank Customer Care's response, Jun 28, 2019
        Verified Support
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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          Debasmita Saha
          from Bengaluru, Karnataka
          Jun 25, 2019
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          Address: Kolkata, West Bengal, 700019

          Dear team,
          Being a loyal customer, holding the salary account since 7 years approx received sms mentioned below -

          Your a/c no. * has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop.

          I don't think i have issued any such mandate to verify
          Please help me to understand what is going on with my account? And if it's a fake something could you please stop it immediately and revert the amount immediately.

          Regards,
          Debasmita
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 25, 2019
          Axis Bank Customer Care's response
          Hi, we are here to help. Please DM us your registered contact details and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          Jun 25, 2019
          Updated by Debasmita Saha
          Hi Team,

          I have dropped an message.
          Let me know if you received my contact number.
          Consulted charges 18 gst kapvama ave 6
          Parmar Kishan's reply, Jun 18, 2019
          Seving ac
          Axis Bank Customer Care's response, Jun 26, 2019
          Verified Support
          Hi, thanks for writing in. Here is a link that will give you more information on this topic https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Regards, Team Axis Bank.
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            M
            maram taraka sarojini devi
            from Bengaluru, Karnataka
            Jun 25, 2019
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            Address: Capgemini technology and services private limited, Near Igate junction, 560066

            Hi,

            I have applied credit card. I didn't get any information regarding card dispatched. I got message like credit card has returned to us with reference number. Without contacting how they will send back. While contacting customer care this issue is not their. Please check and tell me what is the reason for returning back to bank.

            Regards,
            Sarojini
            Axis Bank customer support has been notified about the posted complaint.
            Dear sir/ mam,
            One month ago from my account -[protected] dated 13.04.2019 debited extra charge of 2821.02 rupees without information no reason,
            There is no action and response from my near axis branch bank awas vikas rudrapur uttrakhand 263153.
            Please take necessary action and help me as soon as possible.
            Axis Bank Customer Care's response, Jun 25, 2019
            Verified Support
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            I am very disappointed as that I opened my salary account in FIROZABAD axis bank and the representative said to me it is zero balance account but the bank charges Rs. 1500 approx many time in the name of consolidation charge. If my money will not return to me .i am thinking about close my relationship to such type of LOOTERA system.
            Axis bank deducting 1000 RS every month from my account, without any reason, i had complaint but they are not ready t give me details that why they are deducting this much amount.
            Dear sir/ mam,
            Three month ago from my account -[protected] dated 13.04.2019 debited extra charge of 1621.02 rupees without information no reason,
            There is no action and response from my near axis branch bank awas vikas rudrapur uttrakhand 263153.
            Please take necessary action and help me as soon as possible.
            Axis Bank Customer Care's response, Jul 3, 2019
            Verified Support
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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              A
              Arpan67
              from Kolkata, West Bengal
              Jun 25, 2019
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              Address: 700122

              Acc no: [protected]
              First closure request: mar, 2018

              About a year ago i submitted forms in home branch to close 3 account (Family accounts). At the date of submission, all the atm cards and cheuqe books were destroyed by them. 2 of the accounts got closed, but mine is still open.

              After this, i have followed up with bank for 8-10 times, re-submitted closure form twice. Called customer care and asked them to submit it but yet it is still open.

              All i want it to close the account completely.
              Axis Bank customer support has been notified about the posted complaint.
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                N
                nirala dwivedi
                from Kichha, Uttarakhand
                Jun 24, 2019
                Resolved
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                Address: Civil lines prauagraj

                There were several invalid and fraudulant transactions on my credit card ending with no. 7279 on the date 22 june 2019. My card was in my possession but several transactions relating messages were received on my mobile as well as on email. These transactions were not done by me and my card was safe in my custody, then how it happened. An enquiry about unauthorised transactions is required. The money which is lost or debited should be returned to me and compensation regarding these transactions for my mental and physical disturbance is also required.
                Jul 26, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 25, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please DM us your registered contact details and we will revert shortly.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Hi sir/maim
                I am Afak Ahamad
                X employees of axis bank
                I am resign of axis 05/04/2019
                My employees id is 175410
                So pls provide mi PF
                My account number is [protected]
                So pls provide mi UAN number
                And provident fund
                Hi..
                I received following msg By axis
                Your A/c 316753 is debited by Rs. 118 on 18Jun19. Avbl Bal: Rs. *****Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute
                Without my acknowledgement money is deducting from account
                Kindly solve problem asap..
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                  L
                  Lavylavan
                  from Chennai, Tamil Nadu
                  Jun 24, 2019
                  Resolved
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                  Resolved

                  Address: 600053

                  Hi, i am a axis bank credit card holder. Again they transacted amount from my add on card around rs.350 for amazon prime which i was not subscribed to that.
                  Please refund the same amount asap to my same account. My registered mobile number is [protected]. Thank you

                  Contact to the above number. Already raised a complaint still i didnot get any calls from your side. Do the needful.
                  Jul 25, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 24, 2019
                  Axis Bank Customer Care's response
                  Hi, as per our telephonic conversation. Request you to refer the link https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Fraud.aspx and report a fraud for the same. Regards, Team Axis Bank.
                  I lost 8100 rs. From my account at 17/06/2019 for some ECOM PUR/GOOGLE *Face/[protected]/17061 transaction which I didn't make
                  Please have a look my problem as soon as possible
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                    O
                    only lover
                    from Jaipur, Rajasthan
                    Jun 23, 2019
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                    Address: nagar pura mohla, 333001
                    Website: www.AxisBank.com

                    My name is pankaj kumavat, which opened an account at axis bank on 15th june, in which indianidas google pay axis opened the bank's account, so far no money has come in it, i have roamed all the way around google pay petty axis bank. If my money is not refunded within 2 days, then the consumer will go in cash. My upi transaction id[protected] jun payment not received
                    Axis Bank customer support has been notified about the posted complaint.
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                      P
                      Pragyans Hota
                      from Delhi, Delhi
                      Jun 22, 2019
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                      Resolved

                      Address: Ananda bazar, Dhenkanal, Odisha, 759001

                      Sir i am pragyans ranjan hota mob-[protected]
                      Mera card no [protected] sir me february se axis customer support ko ros call karta hu. Wo mujhe dally jhut mut bolte he. Bahat behes honeke bad ak voucher vejethe or wo bi zero balance ka tha. Me 100 times call kar chuka hu.10 to 15 mail bhi send kiyahu. Wo kuchh bhi nehi karrahehe. Mujhe 6500 ka voucher milna he. Ye voucher sab buzz credit card spent par he.
                      Jul 25, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 24, 2019
                      Axis Bank Customer Care's response
                      Hi, we are working on your query with reference number 52667680 and we will get back to you at the earliest. Request your patience in the interim. Regards, Team Axis Bank.
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                        A
                        from Kolkata, West Bengal
                        Jun 22, 2019
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                        Address: ARN Indane sasaram, Rohtas, Bihar, 821115

                        Sir/Madam
                        I anamika Kumari, proprietor of ARN Indane installed a EDC/POS machine from axis bank having details as under :
                        Merchant ID : [protected]
                        TID ID : 33379241
                        LINKED AXIS BANK A/C NO.:- [protected]

                        I have installed the POS machine in my premises under the guideline issued by Hon'ble Prime minister for digital India and make the consumer habitual for the same.
                        In the month of May-2019 i have utilised the machine thrice as detailed given below:-
                        Date Time Amount invoice No.
                        06.05.19 10.14.54 20187.50 00033
                        06.05.19 10.45.41 2422.50 00034
                        06.05.19 10.46.55 8075.00 00035
                        Since all the transaction took place more than one month but till date the amount transferred through POS is not credited to my linked bank account. I have already approached to the concerned person and branch Manager but they are not showing interest to resolve the issue and now Mr. Rajeev Ranjan, Relationship Manager and concerned person of EDC machine is declining my call and massages. He is absolutely not fit for banking services to deal with ladies customer.
                        Now i am requesting you to kindly take action and revert the amount in my bank account with interest.
                        Axis Bank customer support has been notified about the posted complaint.
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                          G
                          gupta kumar sanjay
                          from Mamit, Mizoram
                          Jun 22, 2019
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                          Address: Nirsha, Bhaljoria Dhanabd 828205

                          Dear Sir/Madam,
                          I am a customer of your bank.I was making an IMPS transaction today from Axis Mobile App.Buy unfortunately the amount transferred to wrong account.I made two transactions of 2Lakh each, both to wrong beneficiary.
                          Please find below the details of transactions:
                          Transaction date -21/06/2019
                          Remitter name: Sanjay kumar gupta
                          Remitter account no.- [protected]
                          Amount-2 Lakh+2Lakh=4Lakh
                          Correct Beneficiary A/c no.- [protected]
                          Correct Beneficiary Name:-sanjay kumar gupta
                          Correct IFSC code- BKID0004776

                          Wrongly credit account no.- [protected]
                          Wrongly credit Name- sanjay kumar yadav
                          Wrong IFS code- SBIN0001670
                          Transaction Reference No.1- IMPS Ref No.[protected]
                          Transaction Reference No.2- IMPS Ref No.[protected]
                          Request you to kindly reverse the amount of 4Lakh as soon as possible.
                          Yours Sincerely
                          Name- Sanjay Kumar Gupta
                          Account no.- [protected]
                          Date- 21/06/2019
                          Axis Bank customer support has been notified about the posted complaint.
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                            D
                            Dipak@Patel
                            from Raigarh, Chhattisgarh
                            Jun 21, 2019
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                            Address: Bank: AXIS BANK Address: OPP. HOTEL ARYAN, BY PASS ROAD, ORISSA,768201 State: ORISSA District: JHARSUGUDA (Click here for all the branches of "AXIS BANK" in "JHARSUGUDA" District) Branch: JHARSUGUDA (ORISSA) Contact: (06645) 271 305/ 2, Jharsuguda, Odisha, 768210

                            Hi my name is Dipak Kumar Patel

                            I have an saving account in axis bank with account no [protected] & when I checked my balance Axis bank had deducted following amount stating Consolidated Charges + GST 18% on that for[protected],[protected],[protected].
                            Detail's are as under.
                            [protected]Consolidated Charges for A/c: INR 1315.00
                            [protected]GST @18% on Charge : INR 236.70
                            [protected]Consolidated Charges for A/c : INR 136.30
                            [protected]GST @18% on Charge : INR 24.53
                            [protected]Consolidated Charges for A/c : INR 500.00
                            [protected]GST @18% on Charge : INR 90.00

                            I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

                            Worst services is provided by axis bank to customer. I am waiting more then 45mins but nobody answered from the customer service centre.

                            During account opening they don't tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges.

                            And every month i am charged with consolidate charges.
                            I want my money back, i will not wait for 24 hours or 48 hours.

                            Return it back instantly

                            I just want to refund my money back in my account instantly & close my Axis bank account .

                            Dipak Kumar Patel

                            I want my money back in my account instantly.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sdagar34
                              from Delhi, Delhi
                              Jun 21, 2019
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                              Address: H. No. 13A, Tikkar Mohalla, Maidan Garhi, New Delhi, 110068
                              Website: www.axisbank.com

                              Hi
                              I had fraudulent transactions happened on my debit card with out my concern or otp as below on the date's

                              1. ECOM PUR/GOOGLE INDIA/THANE/250119/01:51 Date- 25/01/2019 - Detect Amount -Rs.1000/-.

                              2. ECOM PUR/GOOGLE *PROXI/[protected]/310519/18-53 Date- 31/05/2019 Detect Amount- Rs. 85/-.

                              3. ECOM PUR/GOOGLE *SERVI/g.co/helppay#/060319/16:25 Date- 06/03/2019 Detect Amount- Rs.1 /-.

                              4. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/060319/16:26 Date- 06/03/2019 Detect Amount- Rs.799/-.

                              5. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/240419/12:43 Date- 24/04/2019 Detect Amount- Rs. 79/-.

                              6. ECOM PUR/GOOGLE *PROXI/[protected]/010519/18-53 Date- 02/05/2019 Detect Amount- Rs. 85/-.

                              7. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/200619/09-08 Date- 20/06/2019 Detect Amount- Rs. 799/-.

                              Account number : [protected]

                              I lost inr 2848 with out my involvement, i never deal with this site for any transaction in the past.
                              Request you to help me and refund back my amount.
                              And i dont want this again in future.
                              Please let me know if you need any other information.
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                ashlenjos
                                from Mumbai, Maharashtra
                                Jun 21, 2019
                                Resolved
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                                Resolved

                                Address: Kollam, Kerala

                                I am using Axis Bank credit card.

                                On 16/5/2019 I purchased an item on 12 month EMI scheme.

                                In the card card statement received, the EMI conversion has not taken place. I called up the credit card customer cell and I was told that the purchase will be converted to EMI with 24 working hours.

                                But till date Axis Bank has not honoured the commitment made.
                                Jul 22, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Jun 21, 2019
                                Updated by ashlenjos
                                The complaint was made on May 30th through the Axis Bank toll free number[protected]
                                Verified Support
                                Jun 21, 2019
                                Axis Bank Customer Care's response
                                Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/issues/Cards-EMI.aspx Regards, Team Axis Bank.
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                                  K
                                  karthik 07
                                  from Thanjavur, Tamil Nadu
                                  Jun 21, 2019
                                  Resolved
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                                  Resolved

                                  Address: Mysore, Karnataka, 570018

                                  Hello sir/madam,

                                  Account number: [protected]
                                  Branch: Mysore

                                  I had tried to pay of rupees 9100 to merchant through Paytm for twice times using my credit card on 14/06/2019 8:12 PM.
                                  But transaction was failed due to Axis bank declined transaction of my credit card
                                  but amount as been deducted from my credit card on twice time of rupees
                                  9100 * 2 =1800.
                                  But still amount has not been refunded .. please let me know when will be amount refunded
                                  Jun 24, 2019
                                  Complaint marked as Resolved 
                                  Axis bank refunded my amount thank you
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sabbisetti Rao
                                    from Eluru, Andhra Pradesh
                                    Jun 21, 2019
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                                    Address: West Godavari, Andhra Pradesh

                                    I went to your eluru branch for opening an sb account.
                                    I was told a minimum balance of rs 10000 is needed .
                                    I felt it as very high. Nevertheless i consented and gave all
                                    documents needed for an account.
                                    I went there on[protected] and requested that i need account and debit card activation at the earliest, on[protected] itself
                                    like any even small bank where an account gets opened at once.
                                    I was given a kit in which a debit card, passbook, blank, and a cheque book all are useless even now, that is as on[protected] @13:30 hrs.
                                    You want to charge like 1st class flight, but your service is worse than pedestrian.
                                    I saw the satisfaction with you is 38% only, no wonder.
                                    Your so called management team @ eluru is horrible with
                                    customers.
                                    The useless account number is [protected].
                                    Do you care to look into ? or simply do not care and be happy to further train your branches to be even more and more worst!
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      V
                                      varumanagane
                                      from Mumbai, Maharashtra
                                      Jun 21, 2019
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                                      Address: 400606

                                      I have salary account in axis bank from my first company after coming out of company i never used that account . I told bank to close account. But they told need to come to own branch. I received every time message as your account balance is zero, Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. the told me they cant close this account unless the payment of rs. 5500/-. as per RBI guidelines bank should not charge any charges which was non operative, my account is in mulund west branch
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 21, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                      Jun 21, 2019
                                      Updated by varumanagane
                                      sir
                                      my name is varsha mangane My Account Number- [protected] mulund west branch
                                      mob-[protected]
                                      sir
                                      my name is varsha mangane My Account Number- [protected] mulund west branch
                                      mob-[protected]
                                      Axis Bank Customer Care's response, Jun 21, 2019
                                      Verified Support
                                      Hi, we take due cognizance of the matter highlighted to us. Thanks for writing in! Regards, Team Axis Bank.
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                                        I
                                        Imran_Pathan
                                        from Pune, Maharashtra
                                        Jun 21, 2019
                                        Resolved
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                                        Resolved

                                        Address: Wardha, Maharashtra

                                        On 21.06.2019, I have deposited Rs.10000/- in the Cash Deposit Machine at 11.52 a.m. for the Account Number no. [protected]
                                        but amount not credited in to my account due error and problem in the Cash deposit machine.
                                        I have given the complaint through the security of ATM immediately on 21.06.2019 and I have contacted branch on the same. But no response from the branch.

                                        Also I request you to bear the Penal charges for the non-credit of my deposited amount in my account.
                                        Jul 23, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jun 21, 2019
                                        Updated by Imran_Pathan
                                        Also I have complaint on Axis customer care wide complaint Ref. no. - [protected]

                                        Request you to please do the needful immediately.

                                        Verified Support
                                        Jun 21, 2019
                                        Axis Bank Customer Care's response
                                        Hi, we are unable to locate any account related information from the shared details. We request you to share with us your registered mobile number to check and assist further. Regards, Team Axis Bank.
                                        Verified Support
                                        Jun 21, 2019
                                        Axis Bank Customer Care's response
                                        Hi, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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