Barclays Complaints & Reviews

I HAVE A BARCLAYS BANK CREDIT CARD. LAST YEAR I MADE A PUCRHASE ON THIS CARD WORTH RS. 35000/- AND ASKED THE BANK TO CONVERT THIS AMOUNT INTO EMI. AS I AM A SALARIED INDIVIDUAL AND DONT HAVE THIS MUCH AMOUNT TO SPEND AT THAT TIME. I ASKED THE BANK TO CONVERT THE AMOUNT INTO EMI OF 24 MONTHS. I MADE THE CALL TO BANK AFTER 2 DAY OF THE PURCHASE. THE CUSTOMER RELATIONSHIP OFFICER ON THE OTHER SIDE ALSO CONFIRMED ME THE EMI AMOUNT AND OTHER MISCL. CHARGES FOR IT. I ACCEPTED THE TERMS AND CONDITIONS. THEN I WAS WAITING FOR MY MONTHLY CREDIT CARD STATEMENT, SO THAT I CAN PAY MY EMI AS PER GIVEN DATE.

I RECEIVED MY CREDIT CARD STATEMENT AFTER 2 MONTH, IT WAS SHOCKING :-

1. THE AMOUNT WAS NOT CONVERTED INTO EMI.
2. THEY HAVE ALSO CHARGED ME WITH LATE PAYMENT CHARGES AND ALL.


WHEN I COMPLAINED THE BANK ABOUT IT, THEY REPLIED :-

1. ITS DUE TO SOME PROBLEM IN OUR SYSTEM, WE CANT ABLE TO TAKE YOUR REQUEST. KINDLY WAIT FOR I MONTH . FROM NEXT STATEMENT EVERYTHING WILL BE CLEARED.


ITS BEING ALMOST 1 YEAR .. THEY HAVE NOT RESOLVED THE PROBLEM IN BETWEEN I MADE THE PAYMENTS AS THEY WANTED FROM ME. I REPEATEDLY MAIL THE SENIOR OFFICERS OF BANK BUT NO REPLY I HAVE GOT.

EVERYMONTH THEY ASK ME TO PAY RS. 8000 OR 7000 .

IF I HAVE TO PAY 7000 OR 8000 PER MONTH TO BANK, IT WAS BETTER I COULD HAVE PURCHASE THAT PRODUCT OF RS. 35000 BY WAITING FOR 2-3 MONTHS.

ITS VERY DIFFICULT TO EXTRACT[protected] EVERYMONTH FROM SALARY. EVERY PERSON HAVE SPECIFIC BUDGET ALLOCATED TO EACH & EVERYTHING.

THIS IS NOT GOOD AT BANK END. AS OF NOW I HAVE 19000/- CASH TO BANK. BUT NOTHING HAVE BEEN RESOLVED,

ONLY FALSE PROMISES FROM BARCLAYS BANK OFFICERS.

I WOULD TO LIKE INFORM ALL, BEWARE OF THESE CREDIT CARD PEOPLE SPECIALLY BARCLAYS BANK. . KINDLY HELP AND LET ME KNOW .. HOW CAN I COME OUT OF THIS TRAP??

I have paid the full total oustanding amount of Rs 4, 853/- vide chq to Barclays Credit Card. But to mu utter surprise, they collect the chq late from their chq drop box location and delayed the amount to be credited to their. By doing this they levied late payment fees, deactivated the card and now their collection ageny, recovery agents and bank threatening to pay the charges (late fees, for which I am not responsible).

Hi,

The first mistake i made was holding Barclay credit card and second mistake was to avail a personal loan on this card in June 2008. My complaints are:

(i) Bank has charged loan processing fee @2.50% against the written mention of 2% in their sanction letter.

(ii) Bank has been charging late payment fee as well interest despite dropping cheque well in time.

(iii) When i want to pre-pay the loan amount. I have gone mad. I have made atleast 25 phone calls in three month to their customer care centre requesting them to allow me pre-payment.

(iv) They have charged pre-payment penalty twice. That means their accounting system is faulty

(v) After 5-6 calls they reversed the additional pre-payment penalty charged.

(vi) I made the full payment (more than one lakh) except extra loan processing fee and late payment fee charged be them(Rs.1200) and written a mail to them besides oral request at customer care.

(vii) Instead of taking any action on my request, the Bank charged Rs.5000 as penal interest for non payment on time of Rs.1200 only. Surprised na??? the rate of interest is over 300% p.a.

(viii) Then to my surprise, i started receiving atleast 30-40 recorded calls for making payment which is unreasonable and unjustified. This was hight of harrasment

(ix) Again i have to go for serios of phone calls and mails, finally they agreed to reverse the penal interest. but still the matter with regards to the original amount (Rs.1200) is not resolved.

(x) Needless to mention they again charged late payment fee on the that amount.

(xi) I made the payment throuhg online banking - the same is not reflected in their system

(xiii) Against Rs.1200 (which was not justified) i actually end up paying Rs.2200. What a justice.

(xiv) There is no personal touch. I have requested them several times to tell about their office in new delhi so that i can visit and explain personally. But they don't have.

(xv) A pathetic customer greviance readdresal system

Dear Sir / Madam,

Thia mail is in reference to the Barclay Credit card No: [protected] .
In the month of Nov. 08 I have recieved the Barclay Card statement which shows an outstanding amount of Rs 6000 /- for Barclay Card priority circ le fee, which was not availed by me . As soon as I recieved this statement I informed the customer care over the phone and also in writting . Their responce was that they will revert back in 7 days, but they never reverted . Again i sent many reminders to Barclay bank but latter I recieveved calls saing that I have to pay the amount . After complaining to the the head of customer care no satisfatory reply from their end also . I usually recieve harassing calls from Barclays bank 8 - 10 times in a day, early morning to late night . In this regards I would like to request you to please help me in this matter .

I am attaching the detail conversation held over a period of 6 months with the Barclays Bank :

Thannking you,
Regards,
Surendra Gond
124 - Sec 5, R.K.Puram,
New Delhi -110022.
[protected].
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
FW: Barclaycard E-Statement‏
From: Surendra Gond ([protected]@hotmail.com)
Sent: 17 March 2009 11:32AM
To: Barclay customer care ([protected]@barclays.com)




[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@barclaycard.in
Subject: FW: Barclaycard E-Statement
Date: Sat, 14 Mar 2009 14:25:40 +0530




[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: barclaycard.[protected]@barclays.net.in; [protected]@barclays.com
Subject: RE: Barclaycard E-Statement
Date: Sat, 14 Mar 2009 14:20:11 +0530




RE: Barclays Bank PLC (Ref No HSE/090130/1724/YK/CRD)‏
From: Surendra Gond ([protected]@hotmail.com)
Sent: 13 February 2009 14:33PM
To: barclays bank ([protected]@barclays.com)

Dear Sir,

Waiting for Your Reply to Avoid the statement.

Regard's
Surendra

Reminder
6

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@barclays.com
Subject: RE: Barclays Bank PLC (Ref No HSE/090130/1724/YK/CRD)
Date: Fri, 6 Feb 2009 16:41:55 +0530

Reminder

Please Help



[protected][protected][protected][protected]

Subject: Barclays Bank PLC (Ref No HSE/090130/1724/YK/CRD)
Date: Sat, 31 Jan 2009 13:40:24 +0530
From: [protected]@barclays.com
To: [protected]@hotmail.com









Dear Mr. Gond



We refer to your below email dated 29th January 2009 addressed to the office of Head Service. At the outset, we sincerely regret the inconvenience caused to you.



We wish to inform you that your case has been registered under case reference number HSE/090130/1724/YK/CRD.



We will respond to you in 7 working days. We request you to bear with us until then.



Thanking you.



Yours sincerely,







Yatin Khule
Office of Headservice
Global Retail & Commercial Banking, India
Barclays Bank PLC
Confidentiality Notice: The documents herein contain information, belonging to Barclays Bank, which is confidential and privileged. Unless you are the intended recipient, you may not use, copy or disclose to anyone the documents or any information contained in or attached to the documents.


[protected][protected][protected][protected]

From: Surendra Gond [mailto:[protected]@hotmail.com]
Sent: Thursday, January 29, 2009 12:40 PM
To: Service : GRCB India; Head Service
Subject: FW: Barclay Times card No:[protected]




Reminder





[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@barclays.com; [protected]@barclays.com
Subject: FW: Barclay Times card No:[protected]
Date: Tue, 13 Jan 2009 13:13:57 +0530

Dear Mr.Yatin Khule,

This is to inform you that after your confirmation of my letter and your comitment for responding within 7 days, I am sorry to say that its the same responce from your end like everyone else in your organisation .
The last mail from your end was on 5th Dec 08 an its been more than 45 days no communication from your side regarding the way of my unused outstanding which is wrongly charged in my statement . Please way of the same and instruct you payment and recovery Department about the no due from my end . Because of your Banks negelgence and nonresponsive way of working I have been recieving so many harassing calls for the undesired payments from your recovery departments .

This would be my last request and communication with Barclays Bank PLC to resolve my issue or else i would be left with only one way to communicate through the consumer court .

Regards,
Surendra Gond .
Ref No HSE/081205/313/YK/CRD)





[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@barclays.com; [protected]@barclays.com
Subject: FW: Barclay Times card No:[protected]
Date: Thu, 4 Dec 2008 15:32:57 +0530

To,
S.V.Narayan,
Head Service - Retail Banking & Cards (India) at Barclaycard,

This mail is in reference to our regular request regarding the following issue, I got reply that Bank will revert back within 7 days but till date there is no response from your end neither from Bank .

As there is no response from you for solving my issues, as I have already paid the due amount in time which was genuine therefore I request you to please cancel my credit card : Barclay Times card No:[protected] and deactivate all facilities ASAP . And issue me a letter for the same .

Regards,
Surendra Gond


[protected][protected][protected][protected]



From: [protected]@hotmail.com
To: [protected]@barclays.com; [protected]@barclays.com
Subject: RE: Barclay Times card No:[protected]
Date: Tue, 25 Nov 2008 11:20:45 +0530

To,
S.V.Narayan,
Head Service - Retail Banking & Cards (India) at Barclaycard,

This mail is to inform you that since there was no response from customer care or from your end regarding the below issue, I have made my payments which I have done and are genuine, Please find the below details of payments and send me no dues statement :
Payment Details : ICICI Bank Cheque No: 718982
Dated : 24/11/08
Amount in Rs : 12332 /-
Drop Box Location : BPCL Nehru Place, New Delhi .

Waiting for a reply ASAP .
Thanks and Regards,
Surendra Gond
[protected]


[protected][protected][protected][protected]



From: [protected]@hotmail.com
To: [protected]@barclays.com
Subject: FW: Barclay Times card No:[protected]
Date: Mon, 24 Nov 2008 14:23:03 +0530

To,
S.V.Narayan,
Head Service - Retail Banking & Cards (India) at Barclaycard,

Today I had checked with the telle customer care regarding the same and I got the reply from Meenakshi that this amount is for some sort of membership and I have to pay it otherwise I will be charged late payment charges and there is no other way and even if this was charged by mistake then also I have to make the payments and bank will not listen to anything . I would like to inform you that till date I have not recieved any thing regarding the charged membership . I had also requested to Menakshi to cancell the membership which has charged without given any services or membership details or any benifits, she refused to do so . I request you to please cancel the charged membership which has made by the communication gap, I was not told that there will be a charge for this Diwali gift, it was clearly told that because I am using the Barclays card this will be free .

I request you once again to cancel my membership and rectify the bill/ Statement accordingly so that I can pay in time and also inform to the concerend dept to do not charge any extra amount for late payments or any others .

Looking forward for a favorable reply from your esteemed Bank .

Thanks & Regards
Surendra Gond
[protected]














[protected][protected][protected][protected]



From: [protected]@hotmail.com
To: [protected]@barclays.com
Subject: FW: Barclay Times card No:[protected]
Date: Mon, 24 Nov 2008 13:53:52 +0530

To,
Ms.Meena Rawat,
Head Service Governance
Retail Banking & Cards(India )
Barclays Bank PLC .

This mail in to bring the following matter into your notice that I have been doing followups for the following mater with the telle customer care and also through mails to the customer services but there is no response to my problems, So I would request you to look in to the matter and guide me as to solve this problem and make my payments accordingly .
Waiting for a reply ASAP to avoid any discrepancy in future .

Thanks & Regards
Surendra Gond
[protected]







[protected][protected][protected][protected]



From: [protected]@hotmail.com
To: [protected]@barclays.com
Subject: Barclay Times card No:[protected]
Date: Sat, 22 Nov 2008 13:20:50 +0530

Dear Sir,

This mail is in reference to my Barclay Times card No:[protected],


There a list of issues regarding this card which I have listed below :



The Name on the card is printed wrongly i.e instead of Surendra Gond its written Surender Gond which is wrong . The same was being to the Tele customer care when I had received the card and I got the assurance from them that it will be rectified ASAP and will be delivered to my mailing address but till date nothing is being delivered .


The 1st statement which I received on 20th Nov 08 for the period of Sep 05 to Nov 08, 2008 shows a transaction under the name of " Barclays Priority Circ " le fee - 6000/-, to my knowledge nothing is being informed me about this type of transaction from Barclays bank and I fail to understand what is this charge which I have been charged of . Few days back before Diwali I received a call from customer care executive of your bank, I was told that sine I am using this card I will be getting a free Diwali gift from Barclays Bank and nothing was committed for the payment from my side . Also to inform you that nothing is being delivered to me as yet but the charges are being added to my account .
My payment due date is 28th Nov 08, so please reverse or suspend these charges from my account so that I can make the rest payment in time and continue using Barclays Credit card without any issues .

I had already informed the customer care executive by calling up the no:[protected] on 21st Nov .

Please look into the matter as its urgent and reply ASAP .

Regards,

Surendra Gond
[protected]

The support team is horrible at Barclay,

1. There system not get updated automatically They called me to make the payment i explained everything that due to there staff negelegence the payment has reflected late and they are forcing me late payment charges and i have not made the payement due to that

2. The Customer Care Person told me that it get waved of and they will not charge any late payment till date i only have to deposit 1685 Rs on 28th Sep i made that

3. Aftter that they have not waved anything and keep on rising my bill if i am not using there card how come they do so they are askimg me to pay arround 6000 Rs for nothing


I need some support on it i have wrote the same issue to RBI also and they are looking into the matter

Hope all get Settled

Vikas Solanki

I am getting frequent calls for the past 6 months from the below mentioned nos:
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]
6.[protected] in the name of Venkat Subramainam in my mobile no [protected].
I have been telling the Barclay credit card team that Iam not Venkat Subramaniam and my name is A.Ranganathan-Also, I requested them to delete my mobile no [protected] from their system but they have not listened at all so far despite at times, I have shouted at them.
I have had spoken to Mr.Deepak who is the Op. Manager and he said that he will do the action immediately.
I had sent mails to Barclay credit card divison and that also did not work out.
The are disturbing even on Sundays and when I asked them where their office is located so that I can go there and explain them to resolve, the staffs say that they cannot disclose their location details.

I am totally disturbed and calls come at times 5 times a day.

I will be greatful to the consumer forum, if this problem is resolved.
Thanks in advance,
Best Regards,
A.Ranganathan
+91-[protected]

Dear sir,

dear sir,
i m using Barclay card my card no is [protected] my name is hiren katira
on this card yr bank offer me pre-approve loan of 37200 in which i was not interested and the rate of interest was 20% reducing was there but i reject that loan offer but after this yr bank transfer that loan amount in to my account with higher rate of interest.. which wrong.. an against the same i call on yr customer care helpline no.. but my case is pending from more then one month and i have voice recoding proof in which i say no to yr bank people and also abt rate of intrest please do the need full coz.. i m also getting every day call from yr collection department for payment minim. no of call is 10 in day.. its really irritating if its not slow in 5day of time thn i will lunch FRI against yr people for chiting and providing wrong information while give loan on phone to customer and also for frod case..
so please do the needfull as soon as possible.. i am also sending tht recoding clip.my waiting for positive reply.

Credit Card Charges

I was issued a credit card by Barclays Bank in 2007 in Sep.08 during the use of card that card was lost that time after making too much efforts. I had lunch a Card block and issuance of new card request to Barclays. But I had not received new card. During the lost of card & for final bills payment i had search bills and when i had look into that there was some wrong late payment fees were reflecting. I had prepare the complete statement of bills and payment then I’ll be able to identify in Nov & Dec.07 there are late payment charges in which I remember I had made payment within due date but that cheque was clear after 15 days from my account for which in dec.07 itself I had words with Barclays customer care and they had accept its due to their fault and I was promise to wave off that charges. But there was no wave off charges reflecting in any of statement. Then again I had cheque cheque issues dates in most of cases the same problem was there and during that period I was not getting statement on time whatever dues I was getting on massage on cell I used to make payment and I was not able to identify these charges.

I had made request for this on Barclays customer care I got commitments to resolve the case but there was no response from their side. Even I used to get calls from Barclays. When there were no response in Dec.08 I had started written communication with Barclays thru [protected]@barclays.com
After sending to many reminders in Jan.09 I had received replace card. I got commitment to resolve the case within a week days time and I was told to pay Rs.200/- to regularize the account I had made that payment. But after one month again they had started calls for dues and all of the charges are still there even month by month they are adding the charges on that. And someone from Barclays dispute resolution department no need to make any payment otherwise there collection target will be complete with minimum payment and your case will remain unsolved. After many reminder and calls they are not interested to resolve the case.
Even daily many time calls they are doing mantel harassment.
Please help me to resolve this case.

I am writing to check on a person who claims to have some money with your bank (Barclays Bank London PLC). The person is Ms. Annabel Kutar who says she has her late father Col Rolland Danny Kutar was killed by rebel attack in Sudan. I was sent a copy of the death certificate and a statement of account from your bank. I also recieved a confirmation letter from your bank stating that I was appinted a trustee by the next of kin by a Mr. Robert Lumbard who says he is the "World Operations/Wire Transfer Department Officer".
Could you please confirm this as I was asked US$2, 060.00 for the transfer of the account to my account.

I was told that the transfer would be made after I make this payment o[censored]S$2, 060.00 to a barrister in Senegal where this lady is said to be residing as a refugee.

I have all document sent and would appreciate some light on this issue.

I can be contacted on email: martin.[protected]@yahoo.com.

Thank you and looking forward to hearing from you soon.

Faithfully Yours,

Augustine Apea

Sir,

I was holding Barclays credit card and was not satified with the services from the day one. Last year in the month of feb I requested for a balance transfer which was approved from the bank side but to my anguish I never received the check for the same and the bank added the amount in my statement with all the interset and other charges. I had to call them alteast 15 times to get the charges reversed and then they reduced my limit from 44000 to 33000 without any prior notice. The problem did not end, after making all the payments on time and keeping the debt to minimum the card was never functional, every time I had to face the emberrasment. Last year in the month of October I made a transaction of Rs 5056.00, but I never received the statement for the month of October and was unaware of the due date and the total outstanding, hence I made what i believed was correct amount. In the month of December to my very surprise the statement revieled that I owe bank principle of Rs 443.59 and Interest and late charges of another 600, total to 1042. To get things cleared I called the bank customer care dept and confirmed that I never received the statment and since it was banks error I will not be paying any amount, to which the bank rep confirmed that he will forward my complaint to the higher authority and will resolve the case at the earliest. But no resolution was provided and the next month I received another statment which again had late charges and this time the principle amount was 1042 and late charge was levied on this amount. To get this sorted out I have had many converstation with the bank rep and also wrote many mails that why are they charging me again and again when the said card is under dispute.

Now after repeated mails and converstation the bank is not willing to clear the case.I would like that there should be some representative from my side who can take this case forward and help me getting out of this mess which the bank has created. They have nothing to loose but my credit history is going for a toss.

Appreciate who so ever can help me
Regards,
Deep Bhatia

BARCLAY'S BANK is issuing me bills with fine and penalty for money I PAID fully and fairly on my Credit Card Bill!. (CARD NO: [protected])

IF A BANK RCOGNIZES ONLINE TRANSFERE OF FUNDS ONE WEEK LATE...WHICH BANK IS RESPONSIBLE (HDFC from where it originated or Barclays where it was moved to)??? My money Disappeared from my account the VERY MOMENT it was transferred... PLEASE TELL ME WHERE WAS MY MONEY FOR ONE WEEK AND WHO IS RESPONSIBLE???... Why am I being asked to pay up fine/penalty interest for this ONE WEEK delay!! I have all records to prove UTTER INCOMPETENCE from BARCLAYS BANK...

I NEVER RECEIVED the bill for the month in question... Even then, Barclays did not have a functional bank branch in Pune where Cash could be paid . What service is this? How is Barclays allowed to issue Credit Cards where they do not have a Cash collection Option??? (this is all the more important because their other collection options are all VERY EVIDENTLY incompetent ...)…. What resort does a customer have??? Is he DOOMED from the word Go?!

100s of people from their OUTSOURCED call centres keep calling me up and harassing me for this grossly unfair penalty...THEY threaten me to downgrade my CREDIT WORTHINESS...As a matter of PRINCIPAL, I Refuse to be cowed down...It's like they are The JUDGE, LAWYER, The JURY and a LAW unto themselves... This is NOT FAIR...to any consumer!

POINT TO PONDER: is there any place where a customer can downgrade the Bank also…because I will like to do just that!

Dear sir,



This is to inform you that i have been threaten by Barclays recovery agent by the name of Mr. Walia ([protected]) call time (1:35pm) Date[protected].He is been calling me up from last 4 days. My Barclys card # is [protected] exp. date is 09/10.



Please look in to the matter and revert back for further information.



Regards--Manish Kumar

[protected]

I have barclays credit card, my due date in 2nd of every month, billing date is on12th of every month since my salary is on 7th of every month i use to pay my due amount between 7th - 10th.once i gave PDC on 5th dated as 11th, on date my due amount was cleared from my account but in the barclay statement that amount is reflected only on 14th which comes in next bill.see the structure below
This is for calculation:
Due Date: 2nd of every month
Bill date: 12th of every month

My salary date is 7th of every month
I use to pay between (7th – 11th) of every month.

Total Due amount:18000
Min Due:1050
I paid through PDCheque Rs.2000 given to Barclay executive dated that on 11th
On 11th Morning Rs.2000 as been cleared from my account. That 2000 amount as to be reflected in 12th date of billing but It reflected only in next month showing as cleared only on 14th.
Amount cleared on 11th:2000
On 12th bill executed… 2000 not mentioned
In next month bill 2000 cleared only on 14th.
Like this it happened for 9months to me.

I have Barclays CREDIT CARD # [protected]. 4 months ago, They have sent me statement sayin i have withdrawn 43000 rupees from ATM. However, i have never done that. I filed a complaint # CAS102330 in their customer department. Its been more than 3 months they have not found out who has done that. MOreover, last month, some recovery agent came at my home and took Rs 2300 saying, that after paying this much, my issue will be resolved within a week and also provided me some mobile numbers. After 1 week, when i called, i found those numbers were wrong. The money i gave them have been paid as my payment to credit card and now again they have started calling me from collection department twicw or thrice a day.
I am a victim o[censored]njustified business practices of this foreign bank for which cibil is a accomplice.
Please help me.
Thanks,
-Anshul M

I have Barclays credit card since 2007, i used the card on dec08 for Rs41000, later i converted to 36months EMI, Rs 1650 every month, but i found they charge Rs 65 as service charge everymonth which is not informed earlier, but i continue to pay EMI every month, since i got some money in the month oct08, i asked barclays to preclose the EMI. they are not ready to do the same. they are asking me to continue for 36 months or pay the EMI*36months with interest. i use to write so many mails but no reply, finally i wrote a mail to RBI. then i got the reply from barclays as " We will revert you back shortly". nothing was happend. Feb09 i got the mail saying "We (barclays) brake the rule for you and closed the EMI to satisfy your request". i was so happy to saw the mail. but when i opened the statement i got shock seeing Rs 39200/-(Principle Rs 26000 approx and interest Rs12000 and service tax Rs1000 approx) calculating the interest till Jan-2011.
All the relavent documents are there with me, pls help me to slove the issue.

Dear Consumer Forum,

This is to inform you that the bank issued a Gold credit card (4339 xxxx xxxx 7731) to me based on some phone calls from the executives/agents who promised a free wrist watch etc. I categorically mentioned that I am on verge on retirement and do not need any credit card. Due to persistence of the agent I agreed to getting the card only if it is free (no annual fees). I received the card on March 3. The card is still pasted on their letter and I haven't used it anywhere.

Unlike other prestigious banks, there was no form filling, no identity or address proof collected and yet this card was delivered!

I get an sms 4 days later (March 7) that the bill has been generated for Rs. 6179.8. This came as brute shock. After calling their help line and informing them, I asked them for cancellation request CAS/1186582.

I further received an sms informing that "Your Barclaycard swap request has been approved and you would shortly be receiving your TIMES card. Your card a/c has been debited with Rs. 5500 toward Priority Upgrade Membership fees".

This is so ridiculous. Wheres the question of approval of any request that I never made arising from. What Priority upgrade membership! How can my account just be debited like that?

On coming to this website, I found loads of similar complaints and have come to believe that the bank is not genuine and this entire card business is some money making scam.

I would request consumer complaint forum to get this issues to RBI. Meanwhile Since I am from Times of India group only, I would bring this matter out in media and ensure that RBI bans this bank!

Regards,
Sharad Choughule

Sir I, [redacted], am staying with my family at the address mentioned above since last one year. My family includes my old mother who is 86 year old who has to walk with stick, my son who is studying in RUPAREL college, my wife who is serving in a College at thane and my daughter who is studying at Roorkee.
From last couple of months we are receiving telephone calls on our residence telephone i e 24440100 from Barclay Bank tel[protected] asking for shailesh vittal jadhav/yadav. we have been telling them that the person named, shailesh vittal jadhav/yadav neither stays here nor he was staying here in the past.
I told the staff of the mentioned bank repeatedly that any member from my family (myself dr dilip ganpatrao phal, my wife dr kalpana dilip phal, my son deovrat dilip phal, my daughter yamuna dilip phal my mother sarojani g phal) do not have any dealing with the above bank neither we have saving/current account with above bank nor we have not taken any loan/card from the above bank.
in spite of telling this repeatedly they are giving call on the above residence some times asking for shailesh vittal jadhav/yadav. some times connected to the voice mail asking for making the payment rs 6000 and odd, which we have never taken from the above bank.Now recently i am keeping the record of the call received from the bank.
date 07/03/2009 three calls morning afternoon including one voice mail
date 09/03/2009 two call morning and voice mail
date 10/03/2009 two call morning and voice mail
when we are present in the house there is no problem, we can receive calls . But when we are not there, my old mother has to be fast with her walking stick thinking that call may be important or from our relative and my son who is in the house preparing for his XII examination, his concentration is disturbed.
Two weeks back a person named prakash salvi visited our house in the afternoon and without verifying the name of the the resident asked my mother to pay some amount, she denied and the mentioned person left a note. In the evening when we returned, my mother was upset and told us about the visit of the bank employee who was talking about the dues and was asking to pay immediately. We have been humiliated by above bank like this also and even in front of our neighbors who got suspicious .

I told the Barclays card employees to lodge a complaint in the police station against the mentioned defaulter.
Any way we have been humiliated by the above calls and voice mail. We have enquired with the MTNL and they have clarified that the person named shailesh vittal jadhav/yadav had never been alloted above tel no i e 24440100 in the past.
the person I was talking on the phone were neha, sanjay and repeatedly nitin

dilip ganpatrao phal

Myself PRAVEEN JOSHI and I am not a customer of Barclays bank. I have never got any Barclays card but once I have applied for the card in my office with my other colleagues but what happened further I do not know. I have other banks cards but no Barclays card.I have contacted customer support of Barclays to rectify the error (card may belong to any other person). They asked my mothers name and date of birth and found they are same as per their records. They told they cannot do any assistance

Now from 6 months I have received 2 statements in my office. The residential address mentioned in the statement does not belong me. The phone number they are telling does not belong to me. I emailed them regarding this, they have done nothing instead Now I am getting harrasment calls.
They should check who are the persons involved in making this credit card, who have received and signed, who has purchased, get the enquiry of so called pitampura address and phone number, who has make any payment from which bank account, they are doing nothing but only harrasing me.
My complaint refrence number with barclays is Ref No HSE/090227/1212/SS/CRD.
Tommorow is holi festival, everyone is enjoying but mein yahan tension mein hun.
If someone is reading this please help me out. Chor bank kahin ka.
Praveen Joshi
([protected]@gmail.com)

Dear Sir/Madam
In Jan.09, when I was going to buy medicine for my father in a local bus someone in the bus or somewhere while walking I lost my purse with all my money and the card and when I bought the medicine as was about to pay the money I came to know my purse is lost I checked in the premises of hospital and then I called Bank and blocked the card and they promised me it will be taken care in few days bbut nothing happenned and i am getting 20 -25 calls every day from collection agency and they are threatning me and I have never received any statement.
I never did any transaction . I called Bank and blocked my card and I submitted the letter twice and also a reply for the letter that i got from Manager.
Please, take care.
Lalit Kr.sharma
[protected]

My Credit Card No. Is [protected] . I Preclosed my EMIs but company was send me some wrong interest charges & EMIS but my card's payment was allready cleared. so please solve my querry.

Details Of Payment:-

Date:- 10/12/2008
Agency Name Who Collected My Payment :- Dev Enterprise (Ahmedabad)
Receipt No :- C 162808
Payment Mode :- CASH
Payment :- 3800/-
Collectors Name :- Rameshbhai (Dev Enterprise)