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Barclays Complaints & Reviews

3.5
Last updated May 11, 2022
Complaints 704
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485
Unresolved
219
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Barclays reviews & complaints page 20

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R
Rajiv Sharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT WAS NOT CONVERTED INTO EMI

I HAVE A BARCLAYS BANK CREDIT CARD. LAST YEAR I MADE A PUCRHASE ON THIS CARD WORTH RS. 35000/- AND ASKED THE BANK TO CONVERT THIS AMOUNT INTO EMI. AS I AM A SALARIED INDIVIDUAL AND DONT HAVE THIS MUCH AMOUNT TO SPEND AT THAT TIME. I ASKED THE BANK TO CONVERT THE AMOUNT INTO EMI OF 24 MONTHS. I MADE THE CALL TO BANK AFTER 2 DAY OF THE PURCHASE. THE CUSTOMER RELATIONSHIP OFFICER ON THE OTHER SIDE ALSO CONFIRMED ME THE EMI AMOUNT AND OTHER MISCL....
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P
Prasenjit Ganguly
from Delhi, Delhi
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Unnecessary Charging of Late Fees

I have paid the full total oustanding amount of Rs 4, 853/- vide chq to Barclays Credit Card. But to mu utter surprise, they collect the chq late from their chq drop box location and delayed the amount to be credited to their. By doing this they levied late payment fees, deactivated the card and now their collection ageny, recovery agents and bank threatening to pay the charges (late fees, for which I am not responsible)....
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A
Amit Garg
from Chennai, Tamil Nadu
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Poor service standard - system error -corrupt practices

Hi,

The first mistake i made was holding Barclay credit card and second mistake was to avail a personal loan on this card in June 2008. My complaints are:

(i) Bank has charged loan processing fee @2.50% against the written mention of 2% in their sanction letter.

(ii) Bank has been charging late payment fee as well interest despite dropping cheque well in time.

(iii) When i want...
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S
Surendra Kumar Gond
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unavailed facility charges by Barclay Credit card .

Dear Sir / Madam,

Thia mail is in reference to the Barclay Credit card No: [protected] .
In the month of Nov. 08 I have recieved the Barclay Card statement which shows an outstanding amount of Rs 6000 /- for Barclay Card priority circ le fee, which was not availed by me . As soon as I recieved this statement I informed the customer care over the phone and also in writting . Their responce was that they will revert...
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V
Vikas
from Amravati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible and Unauthenticated Team

The support team is horrible at Barclay,

1. There system not get updated automatically They called me to make the payment i explained everything that due to there staff negelegence the payment has reflected late and they are forcing me late payment charges and i have not made the payement due to that

2. The Customer Care Person told me that it get waved of and they will not charge any late payment till date...
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A
A.Ranganathan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary Calls

I am getting frequent calls for the past 6 months from the below mentioned nos:
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]
6.[protected] in the name of Venkat Subramainam in my mobile no [protected].
I have been telling the Barclay credit card team that Iam not Venkat Subramaniam and my name is A.Ranganathan-Also, I requested them to delete my mobile no...
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H
hitesh katira
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud on loan

Dear sir,

dear sir,
i m using Barclay card my card no is [protected] my name is hiren katira
on this card yr bank offer me pre-approve loan of 37200 in which i was not interested and the rate of interest was 20% reducing was there but i reject that loan offer but after this yr bank transfer that loan amount in to my account with higher rate of interest.. which wrong.. an against the same i call on yr...
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N
Nimit Arora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Late payment fees/Mantally harassment by collection executives.

Credit Card Charges

I was issued a credit card by Barclays Bank in 2007 in Sep.08 during the use of card that card was lost that time after making too much efforts. I had lunch a Card block and issuance of new card request to Barclays. But I had not received new card. During the lost of card & for final bills payment i had search bills and when i had look into that there was some wrong late payment fees were reflecting....
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A
Augustine Apea
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of Estates

I am writing to check on a person who claims to have some money with your bank (Barclays Bank London PLC). The person is Ms. Annabel Kutar who says she has her late father Col Rolland Danny Kutar was killed by rebel attack in Sudan. I was sent a copy of the death certificate and a statement of account from your bank. I also recieved a confirmation letter from your bank stating that I was appinted a trustee by the next of kin by a Mr. Robert...
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D
Deep Bhatia
from Delhi, Delhi
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credit card

Sir,

I was holding Barclays credit card and was not satified with the services from the day one. Last year in the month of feb I requested for a balance transfer which was approved from the bank side but to my anguish I never received the check for the same and the bank added the amount in my statement with all the interset and other charges. I had to call them alteast 15 times to get the charges reversed and then they reduced...
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S
Sam George
from Rajapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ILLEGAL CHARGES

BARCLAY'S BANK is issuing me bills with fine and penalty for money I PAID fully and fairly on my Credit Card Bill!. (CARD NO: [protected])

IF A BANK RCOGNIZES ONLINE TRANSFERE OF FUNDS ONE WEEK LATE...WHICH BANK IS RESPONSIBLE (HDFC from where it originated or Barclays where it was moved to)??? My money Disappeared from my account the VERY MOMENT it was transferred... PLEASE TELL ME WHERE WAS MY MONEY FOR ONE WEEK...
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M
Manish Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harressment by Recovery Agent

Dear sir,



This is to inform you that i have been threaten by Barclays recovery agent by the name of Mr. Walia ([protected]) call time (1:35pm) Date[protected].He is been calling me up from last 4 days. My Barclys card # is [protected] exp. date is 09/10.



Please look in to the matter and revert back for further information.



Regards--Manish...
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M
muthukumar49
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud system

I have barclays credit card, my due date in 2nd of every month, billing date is on12th of every month since my salary is on 7th of every month i use to pay my due amount between 7th - 10th.once i gave PDC on 5th dated as 11th, on date my due amount was cleared from my account but in the barclay statement that amount is reflected only on 14th which comes in next bill.see the structure below
This is for calculation:
Due Date:...
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A
Anshul Mittal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong transactions

I have Barclays CREDIT CARD # [protected]. 4 months ago, They have sent me statement sayin i have withdrawn 43000 rupees from ATM. However, i have never done that. I filed a complaint # CAS102330 in their customer department. Its been more than 3 months they have not found out who has done that. MOreover, last month, some recovery agent came at my home and took Rs 2300 saying, that after paying this much, my issue will be resolved...
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P
prasanna km
from Bengaluru, Karnataka
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Pre-Closing of EMI

I have Barclays credit card since 2007, i used the card on dec08 for Rs41000, later i converted to 36months EMI, Rs 1650 every month, but i found they charge Rs 65 as service charge everymonth which is not informed earlier, but i continue to pay EMI every month, since i got some money in the month oct08, i asked barclays to preclose the EMI. they are not ready to do the same. they are asking me to continue for 36 months or pay the EMI*36months...
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S
Sharad Vishwanath Choughule
from Mumbai, Maharashtra
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Fraudulent Priority Upgrade Membership Schemes

Dear Consumer Forum,

This is to inform you that the bank issued a Gold credit card (4339 xxxx xxxx 7731) to me based on some phone calls from the executives/agents who promised a free wrist watch etc. I categorically mentioned that I am on verge on retirement and do not need any credit card. Due to persistence of the agent I agreed to getting the card only if it is free (no annual fees). I received the card on March 3. The...
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D
dr dilip
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repeatedly humiliating telephone call from the Barclays card for paying dues of the card

Sir I, [redacted], am staying with my family at the address mentioned above since last one year. My family includes my old mother who is 86 year old who has to walk with stick, my son who is studying in RUPAREL college, my wife who is serving in a College at thane and my daughter who is studying at Roorkee.
From last couple of months we are receiving telephone calls on our residence telephone i e 24440100 from Barclay Bank tel 022...
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Praveen Joshi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no card but harrased for money (Ref No HSE/090227/1212/SS/CRD)

Myself PRAVEEN JOSHI and I am not a customer of Barclays bank. I have never got any Barclays card but once I have applied for the card in my office with my other colleagues but what happened further I do not know. I have other banks cards but no Barclays card.I have contacted customer support of Barclays to rectify the error (card may belong to any other person). They asked my mothers name and date of birth and found they are same as per...
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S
SwatiLalit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction

Dear Sir/Madam
In Jan.09, when I was going to buy medicine for my father in a local bus someone in the bus or somewhere while walking I lost my purse with all my money and the card and when I bought the medicine as was about to pay the money I came to know my purse is lost I checked in the premises of hospital and then I called Bank and blocked the card and they promised me it will be taken care in few days bbut nothing happenned...
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J
Jigisha K shah
from Pune, Maharashtra
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Wrong Statement

My Credit Card No. Is [protected] . I Preclosed my EMIs but company was send me some wrong interest charges & EMIS but my card's payment was allready cleared. so please solve my querry.

Details Of Payment:-

Date:- 10/12/2008
Agency Name Who Collected My Payment :- Dev Enterprise (Ahmedabad)
Receipt No :- C 162808
Payment Mode :- CASH
Payment :- 3800/-
Collectors...
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