Barclays Complaints & Reviews

MOST URGENT


TO,
THE BARCLAYS MANAGER,

DEAR SIR/ MADAM,
WITH REFERENCE TO ABOVE CARD, I HAVE RECEIVED YOUR BILL STATEMENT DATED 22nd SEPTEMBER2008FOR RS. 19358.01 OUT OF WHICH I HAVE ALREADY PAID A PAYMENT OF RS; 14358.00 ON DATED 22/9/2008 THRU ECS REF NO MHDF[protected] .
THE BALANCE PAYMENT RS, 5000/ FOR CHARGES TOWARDS PAYMENT OF PRIORTYCIRCLE, IN, THE COMMITMENT GIVEN IN THE RECORDED MESSAGE WAS THAT I WILL BE RECEIVING THE GIFT VOUCHERS WORTH RS 400000/ALONG WITH STROLLEY BAG WITH IN 3 TO 4 DAYS ON ACCEPTANCE OF THE RECORDED CONFIRMATION CALL &I WASINFORMED VERY CLEARLY THAT I HAVE TO MAKE THE PAYMENT TAWARDS THIS OFFER RECEVING THE GIFTS, BUT TO MYUTTER SURPRISE, I HAVE NOT RECEIVED ANY GIFT BUT I HAVE THE ABOVE MENTIOND BILL FOR PAYMENT AS I HAVE NOT RECEIVED THE GIFT HOW CAN I MADE THE PAYMENNT IN THIS REGARD AFTER DEDUCTING THE PAYMENT I HAVE MADE THE PAYMENT TOWARDS THE USAGE OF MY CARD AND I HAVE A SEVERAL COMPLAINTS THE FOLLOWING ARE PARTICULARS OF MY COMPLAINTS,

1. 16.09.08 COMPLAINT REFERENCE NO.[protected] ATTENDED MY MS. HEMANI
2. 04.10.08 MAILED TO SANTANU DATTA HEAD OF SERVICES, BARCLAYS BANK.
3. RECEIVED MAIL ON DT.28.10.08 STATING THAT I'LL BE GETTING RESPOSNSE IN THIS
MATTER WITHIN 7 WORKING DAYS.
4. MY MAIL DT. 23.10.08 FOR NON RECEIPT OF RESPONSE
5. COMPLAINT THROUGH CUSTOMER CARE ON DT. 24.10.08 CAS NO. 237543
6. COMPLAINT DT.04.11.08 REFERENCE NO. CAS 306945 ATTENDED MY MS. ANUYA

INSPITE OF THIS I'HAVE NOT RECEIVED ANY COMMUNICATION TILL DATE. BUT REGULARLY IAM GETTING THE SMS & CALLS FROM BARCLAYS CALL CENTRE TOWARDS THE OUTSTANDING PAYMENT. AND ALSO GETTING THE BILL FOR OUTSTANDING PAYMENT ALONG WITH FINANCIAL CHARGES. FINALLY I HAVE RECEIVED A LETTER DT.03.12.08 STATING THAT MY INFORMATION OF NON PAYMENT HAS BEEN REPORTED TO CIBIL WHICH IS TOTALLY UNFAIR ON PART OF THE BANK AS A GENUINE CUSTOMER IS BEEN MENTALLY HARASSED & FORCE TO PAY THE PAYMENT.IF I DO NOT NOT RECEIVE THE CONCRETE REPLY & THE MATTER WHICH YOU HAVE FORWARDED TO CIBIL IS NOT WITHDRAWN. I WILL BE FORCED TO TAKE THIS MATTER IN TO CONSUMER FORUM. HOPE IF YOU WANT TO SETTLE THIS MATTER AMICABLY RESPOND ME IMMEDIATELY WITHIN 3 DAYS ON RECEIPT OF THIS MESSAGE.

FOR YOUR KIND INFORMATION I HAVE FORWARDED A MAIL ON DT.26.11.08 TO CIBIL

AWAITING FOR YOUR EARLY REPLY

THANKING YOU
MUKESH M SHETH
(BARCLAYS CARD HOLDER)
credit card no; [protected],


C.C. TO CIBIL
TO BANKING OMBUDSMAN (OMBUDSMAN SCHEME)
TO CHIEF MANAGER CUSTOMER SERVICE DEPARTMENT - RBI

Hi,

I hold the Barclaycard, Before 6 months back I called the customer care to cancel the card and one of the customer care executive told if you pay the pending amount of 2194/- than we will cancel the card. but from last three months I am getting the Automated calls from barclay credit cards department regarding the late payment for six months.I am getting around 5 calls on daily basis and 5-10 msgs.

Hello There,

I have also faced problems form the Barclays Credit Card. I think that this is the most useless and fraud bank in INDIA. Actually i made an internet transaction for Rs.60, 000/-. This transaction was on an international webiste. And i called the customer care to make EMIs for the same transcation, they took my request and told me that u will get the confirmation call and after that it will be converted into EMI. I got the confirmation call that my transaction has been converted into EMI.

But when i saw the next billing statement there was no sign of EMI, instead they have charged me interest for around Rs.4200/-. Then i called the customer care and enquired about my EMI and i was shocked to hear this, the operator said that this is an international transcation and that can not be converted into EMI. And said that we have not made any confirmation call to u.

I THINK THEY HAVE ONLY OPENED THE BANK TO CHEAT PEOPLE OF INDIA.

Regards
Dhamanjeet Singh
[protected]

Dear all,

Please don't go for Barclaycard. These people lure you to go for their cards. When you pay the dues mentioned in the statements, they deliberately take time for depositing cheques and charge you for late payment.

I had paid the principal due amount well before the due date but still I get the statements that the payment was made late so have to pay for late fees. I had tried to call the customer care(?) no. in Mumbai but it is always busy. Hence I opted for email (aroud 7-8 times) but I am yet to receive any response from them.

I have cut the card and returned it in August '08 but so far have not received any communication from them.

Unnecessary late charges
Sir,

I have paid my (times) Barcalys credit card ([protected]) bill amoun of RS 1008 of due date 22-sep-08 & 22-oct-2008 through dropping cheque with dated 18th of every month in drop boxes. The cheque was cleared on 28-sep-08or 26 oct 2008 and unfortunately I was got late charges on my next bill. I communicate with there one of the executive named as ijaz to reverse the late payment. The executive said that they cannt reversed as per bank policy as the payment was cleared on 28 -sep-2008 & 26-oct-2008. He also confirmed that the cheque was received by the bank on 21-sep-2008 & 20-oct-2008 well before the due date (22-sep-08or 22-oct-2008) and it was clear on 28th, "I dont know why I was got penalty for there mistake".

So please any one help me to reverse the unnecessary late charges amount of Rs (600+600=1200), so I am happy to continue to use the card

deepak sharma

Dear Sir,

I, Vikram Bandodkar holding a barclays credit card have been charged an amount of 6741/- as member ship fee from Barclays Priority circle which was not told to me at the time of the call from the barclays exceutive from delhi.

I asked them many times if this offer is free and they said you are with 9 lucky customers picked from Pune and its absoultely free. They also said i will receive a trolley bag worth Rs 2000 in two weeks and told many offers. They never told anything about the membership charges.

I have called the braclays priority circle customer care and told them this membership charges were not informed to me and i have not even used the card once. I asked them to revert/cancel the amount from my card but they are not ready to do it.

Barclays bank is cheating innocent people like me without giving complete info about the schemes and this is a fraud.

I want this case to be solved legally and seek your support. People involved in this fraud should be punished.

My Details:
Vikram Bandodkar
Mob: [protected]
Loc: Pune

Thanking You,
Vikram Bandodkar

Barclays card has billed me for Rs. 6000, 00 for their promotional offers which I don't need.
I am low income & honest guy and spent according to my pocket.
This is not fair that these people are doing. They have unnecessarily billed for their promotionla offer which I do not need.
I will use my card according to my need and pocket not unnecessarily.
I am very upset after it came to my knowledge.
I have called the Bank many times since Oct08 but did'nt received any possitive response and any reference no.
Please help me to get this transaction reversed.
i am unable to pay this amount thnking u
surinder

I am holding this card since last 6 month, When i get this Credit Card from Barclays that time i am used it for fuel of Rs. 220/- with this amount my first Statement was generated and i am getting this statement in time, after that i was paid full payment of Rs. 220/- by cheque and droped in skypack. when i was gettingthe next Statement with late payment fees of Rs. 500/- and Service tax. I was contect in customer care department but the Telephone No. was not working properly and the msg. i am getting system is upgrade. after that regulary i was contect the customer care and finance department but nobody co oparte me and during this time my total out standing is Rs. 3, 500/-. During this procidure before one month i receive a call from finance Department and executive told me pls. pay minimum dues of Rs. 540/- pay and they are my out standing amount will be wave and adjusted in my next Statement, I agree with him and i was again paid of Rs. 540/- by cheque. But still this date i am not getting my clear statement. my Credit Card Was alredy Suspended after one statement. I am useing of Just Rs. 220/- and I paid Total Rs. 220/- + Rs. 540/- = Rs.760/-. you can under stand I am alredy excess paid but stil this date i am not satisfied with this Credit Card. I request please first understand the customers problem and co oprate them. I hope this time will be very crusial in financial position of all people. Plese co operate them and solve their problems. All persons are not cheter. Please help us.

Dear Sir,
My name is Amiya Bhusana Sahoo. I am a Barclay cardholder having card no:
[protected].
(Sub: - Please revert my credit card bill amount of card no: [protected])

I got several calls from Barclay card Priority circle 2-3 months ago. They told me that your card has nominated for membership and informed me about the offers. When I asked them is there any extra charges for this, they told me with the same card with no extra charges they are providing the facility that’s why I had given my consent. On November 25th I got a message that your credit statement has been generated. Your total due is Rs: 6741.60.
Then I called the priority circle customer care and told them to cancel the membership because at the time of call they have told me ‘there is no extra charge for it’.

Since I have got the message on 25 of Nov so I can cancel the membership within 21 days. But they are telling me the amount is debited from your card on 28 of October. When I came to know through message it has already been 21 days.

They don’t have the facility to view the statement online. So how one can know when the amount is deducted from his card? and they are sending me the SMS after 21 days so that I won’t be able to cancel it.

I am not a single person who has faced the problem; I have found the reviews written in http://www.mouthshut.com and http://www.consumercomplaints.in/complaints/barclay-c112372.html a lot of people are harassed by Barclay credit card priority circle scheme.

Another thing I have not got my credit card statement yet (6th Dec). But in the SMS it is showing it has been delivered on 25 Nov.

I have read from forums written in http://www.mouthshut.com and http://www.consumercomplaints.in/complaints/barclay-c112372.html that those people who have paid the amount have not go trolley bag yet even after 6 months. Since I am not getting my statement in my address how can I trust trolley bag and holiday voucher will reach in my address? People have not got bag after 6 month how can I believe them that all the gifts will delivered in 2 weeks of payment. ?

Please help me against malpractices in transaction of Barclays Card services.

Date: 6th December, 2008 yours truly,
Place: Noida Amiya Bhusana Sahoo
Contact No:[protected]

Sir,
I need your help regarding Barclay card priority circle scheme.
They are charging me 6741 rupees for membership .At the time of call they told me it is absolutely free, no extra charge for membership.

I want to do consumer case .I need ur help. My contact no-[protected](Noida)
Please forward me the contact nos and email id of those persons who have faced the same problem

I bought a ticket from New Delhi to Jammu on 12th of November 2007 from REDBUS.The journey was fixed on 16 th of November 2007

The amount of the ticket was INR1530.As it was for two persons Each Costs INR 750+Texes.I paid the amount through Barclay card

The amount should be debited INR 1500+30=1530 but in my statement I find that the INR 1530 has been debited twice.


redbus is saying that they did not taken out the amount twice if so they have refunded Attached a confirmation letter from them.
I never got this money back i have sent them thousends of mails even a letter thru court but no reply.

Card No. is [protected]
Contact No [protected]

The amount should be debited INR 1500+30=1530 but in my statement I find that the INR 1530 has been debited twice.

Find the attached bank statement

redbus is saying that they did not taken out the amount twice if so they have refunded Attached a confirmation letter from them.
I never got this money back i have sent them thousends of mails even a letter thru court but no reply.

Card No. is [protected]
Contact No [protected]

The amount should be debited INR 1500+30=1530 but in my statement I find that the INR 1530 has been debited twice.

Find the attached bank statement

redbus is saying that they did not taken out the amount twice if so they have refunded Attached a confirmation letter from them.
I never got this money back i have sent them thousends of mails even a letter thru court but no reply.

Card No. is [protected]
Contact No [protected]

Dear Sir This is my request to you pls reverse Total Outstanding Amount due to not received Barclay Priety Circle Member Gift/Boucher at till time.according your department send me above gift packate by courier on dated 21.08.2008 but it is not recieved me at till time. so I have request from to you pls revese all amount from my account.Thanking you. Credit Card Holder Shiva Kant Tiwari Credit card no.[protected] 567/1640(A) Barha Road Anand Nagar Alambagh Lucknow-5 u.p

Hi,

I am a barclays credit card holder. But i am not a regular user of this card, i am using the same to pay my fees only. They had come up with a Priority Circle scheme wherein they promised me to give complimentary gift. I asked them that why they had selected my no? as i am not a regular. They told me that the no. had selected randomly, but they did not tell me about the charges for this particular scheme. When i received the statement, they straight away debited INR 6000 alongwith service tax of INR 741.
I inquired about the charges then they said its a membership charges for the scheme. I told them, that the same would not informed me previously. The executive said, we will verify your call from our quality dept, & if there is any fake commitment from our side we will reverse those charges. Again i called customer care after 2-3 days to know the status, that time the other customer executive said, we have verified the call, & the charges were informed to you by our sales executive. When i asked to hear that call they said we won't do the same.

How would i know that they had informed me such charges before verifying at my end? How can i trust on them because my call was transferred to 2-3 executives? And about the complimentary gift the same is not received till date.

Thanks & Regards,
Deepti

Hai,

I used my barclays card for Rs41000, later i converted to EMI for 36 months, and the EMI is Rs 1650/-(approx). i paid 10 month EMI,

When I converted EMI, Barclays said Rs 1650/- inclusive of principle, interest & taxes. But later I found service charge on top of Rs 1650. as of now I paid around Rs1000 as service charge. So I called their call center on 7th nov 2008 & registered a request to foreclose my EMI (request no 331180). Initially they said you can’t cancel the EMI. Later the person said you have to cancel the card to close the EMI, so I agreed for the same. No response till today[protected] so again I called today abt 6.30pm (and call extended till 6.55pm) and ask them what happen to my previous complaint, Ms.Niyanta said you cant close the EMI. If you wish you have to pay entire EMI of Rs[protected]*26). I said that is ridiculous, I expressed my views many times, so pls do something. Then after 2mins hold she said you can close the EMI by paying your outstanding Principle of Rs29611.10, 3% foreclosure charge of Rs 888.30 + service tax of Rs 110, totally around Rs 30609.3. I agreed and ask to give some reference number about this discussion. Again she put me on hold for 3min then she said sorry you can’t close the EMI, I thought it is loan, so you have to continue. Or pay Rs42900. and she is not ready to take any complaint also. I insist several time, she said you ask me to foreclose the EMI since it is not possible so I am not able to register the complaint.

Anybody pls suggest me how to log the complaint against them.

My sincere advice pls stay away form Barclays.

Regards
Prasanna
[protected]

I have sent so many mails but no reply . Kindly check the below mails :-

From: hemant goyal <[protected]@yahoo.com
Subject: Re: Late fee charges reference number is cas398134
To: [protected]@barclays.com, [protected]@barclays.com
Date: Monday, 24 November, 2008, 2:33 PM
Hi,

I have not received any reply from your side.

Thanks
Hemant Goel
[protected]

--- On Tue, 18/11/08, hemant goyal
<[protected]@yahoo.com wrote:

From: hemant goyal <[protected]@yahoo.com
Subject: Re: Late fee charges reference number is
cas398134
To: [protected]@barclays.com
Date: Tuesday, 18 November, 2008, 12:42 PM
Dear Barclays Support,

Sending you the so many mails I have not received the
reply
from any mails.

Keep in the mind that on due date 28th Nov I wont pay
any
single amount now. If you want to save your money
please
save in future because now you will loose all the
amount
which i have used.

I am filing a case also against you what ever you want
to
do please do.

Because my friend has also has barclays card and he
also
made the payment on 29oct and you have received the
amount
1st of nov. But you have reversed the charges .

Card number is [protected].

If you want to loose the valuable customer don't
reverse the charges and dont think that rest of the
amount
you will get.

Now you have to think.

Thank you very much this is my last mail. I am
prepared
after this with all the legal documentation.

Thanks
Hemant Goel


--- On Tue, 18/11/08, hemant goyal
<[protected]@yahoo.com wrote:

From: hemant goyal <[protected]@yahoo.com
Subject: Late fee charges reference number is
cas398134
To: [protected]@barclays.com
Date: Tuesday, 18 November, 2008, 12:26 PM
Hi,

Barclays reference number is cas398134

Thanks
Hemant Goel





[protected][protected][protected][protected]
From: Goel, Hemant (Hemant Goel)
Sent: Sunday, November 16, 2008 1:26 PM
To: '[protected]@barclays.com'
Subject: RE: Re Credit Card payment- Please
register
my
complaint against


Dear Barclays,

Still not received any update from your side I
have
again
called the customer support and received my bill
also.
Where
I found you have charged 1555 rs interst charge.

Please clear that I won't pay any bill now
and not
responsible for any late fee charges untill you
will
not
refund that late charges and interest charges.

If you want to block my card you can block also .
Because
now you will not received any payments from my
side.

And I am filing a FIR against you also in
Consumer
court,
Moneycontrol and my personal lawyer ..

I will wait for your reply for next 2 days.


Thanks
Hemant









[protected][protected][protected][protected]
From: Goel, Hemant (Hemant Goel)
Sent: Thursday, November 13, 2008 8:12 AM
To: '[protected]@barclays.com'
Subject: RE: Re Credit Card payment- Please
register
my
complaint against


Hi,

No update received yet ?





[protected][protected][protected][protected]
From: Goel, Hemant (Hemant Goel)
Sent: Wednesday, November 12, 2008 7:48 AM
To: Goel, Hemant (Hemant Goel);
[protected]@barclays.com
Cc: [protected]@moenycontrol.com;
[protected]@consumergrievance.com;
[protected]@sify.com;
[protected]@rbi.org.in; [protected]@yahoo.com
Subject: RE: Re Credit Card payment- Please
register
my
complaint against


Dear Barclays support,

I have not received any update from your side .
Have
you
received my mail ?

Thanks
Hemant Goel
[protected]

CC Number - 4339 - XXXX-XXXX-3160






[protected][protected][protected][protected]
From: Goel, Hemant (Hemant Goel)
Sent: Sunday, November 09, 2008 10:54 AM
To: '[protected]@barclays.com'
Cc: '[protected]@moenycontrol.com';
'[protected]@consumergrievance.com';
'[protected]@sify.com';
'[protected]@rbi.org.in';
'[protected]@yahoo.com'
Subject: RE: Re Credit Card payment- Please
register
my
complaint against


Dear Customer support,

I have not received any update from your side, I
am
escalating this issue to Pehradar @
moneycontrol.com .
As
you have not replied yet .

Pehradar - I called Barclays customer support and
spoke to
executive and she said that you will be charge
500 Rs
excluding service tax. She told me that you have
paid
the
bill after due date. The due date is 28th October
(diwali)
and I made the online payment on 29th October.But
they
charge the late fees.

I have been very disappointed and mentally
harassed by
such
amounts levied on my account.

Please reply to this email ASAP.. I am not paying
the
current bill and would not responsible if you
again
levy the
interest in the next month's statement.

Failure to provide a proper explanation from your
side
will
force me to take the matter to RBI Banking
Ombudsmen
and the
customer court.

Kindly do the needful.


Many Thanks
Hemant Goel
[protected]






[protected][protected][protected][protected]
From: Goel, Hemant (Hemant Goel)
Sent: Saturday, November 01, 2008 4:10 PM
To: '[protected]@barclays.com'
Subject: Re Credit Card payment


Hi,

My name is Hemant Goel and I am using Barclays
platinum
yatra card for last 7 months .My credit card
ending
with
4339 - XXXX- XXXX - 3160.

My bill due date is 28 Oct and the billed amount
is
29095.
I have paid online payment on 29th oct 29096. As
there
was a
holiday of Diwali.

So I am not responsible for pay any late charges.
Kindly do
the same .

I will appreciate your efforts.


Thanks
Hemant
[protected]

Hi, I am durga prasad, holder of credit card # [protected].I used this credit card in the month of may/june 2008 upto an amount of Rs. 25000+ (above). (just over the limit) I have changed my residential address as I have constructed a new house.Since then I am not getting any credit card statement even upon updating my new postal address with customer care donkeys. I am paying a sum of min amount each month and asking the collections executive to get me the statements which he is not doing for the last 4-5 months. Collections executive Suresh: Phone. [protected] & their Manager Mr. Kiran [protected] have now become hopeless.

When Barclays can expect money thru middle agencies to recover its money, then why not Barclays ensure that the customer is getting the bills or not. When I make the payment, I get atleast 6-10 calls to verify if I have paid the credit card amount or not and enquiring the receipt number.

Also I get a lot of miss calls from your Bank who speak nothing on picking the call. What ever be the stage, I just want to payout the remaining amount but, remember without any extra charges, fines and other head ache issues. Please cancel my card on taking the remaining money. I am ready to pay the amount any time. If you still continue

Hi folks,

Most of you must be aware of the ARUNACHALAM film story. In this film Rajinikanth wins the property of 3000 Crores of his father by spending 30 crore rupees in just 1 month's time. To do this Rajinikanth makes a lot of effort, hope you all know that. If I were given a chance in life to spend such a huge amount I would take Barclays Credit Card. I need not have to bother there upon. Because this bank takes care of LOOTING ALL YOUR MONEY in the form of surcharge, over charge, under limits, over limit, bending limits, straightening limits don't be amazed. It is true.

Because we can make payments in time. They will never send you the statements.

You will continuously get messages on your mobile and get phone calls, but they never care from your end.

the collection executive comes to you, collects the money and promises of the statement copies during the next months payment.. he never returns back with the statement copies.

you can call customer care to change the contact address. they will never do it.

you can call your regional office... the manager responds carelessly as though he is not interested to collect your money any more.

they call you usually.. and send the messages as usually threatening your details would be sent to CIBIL (Credit Bureau)... they finally end up in disputes by loosing its money and unclever staff.

They don't have sense to deal with the customers.. how can they as they don't have responsible regional office officials to do it.

No one really cares about the customers, if they use BARCLAYS CREDIT CARD. Dear Folks be careful for ever.

Hi unfortunately due to my worse luck i had taken barclay bank credit card that is the most dangerous and fraud bank i have ever seen. They called me and explain so many things about their product for that they charged 6000 and still the product is on the way since 6 months.
I had used the card for 15000 and till now have paid 20000 still statement shows that i have to pay the amount. whenever i am calling their employees are telling we get bill after 2 days so we have charged 1 thousand . If this will be the case i can never clear there dues and i don't know how they are charging so much amount they don't have any banks any centers any ATM's still they are torchering like any thing.

Can some one help me please.
My name is sushant kumar and i am frustrating with Barclay bank calls and their false bill can some one show me the correct way how to sue those .


Mail me on [protected]@rediffmail.com

Sir,

With due respect I would like to state that I Mr. Yogendra Kumar Sharma holding the Barclayscard No. [protected]. One day one lady called me over phone and said “You have been selected to provide two days holiday halt for two adults and two children below five years free of cost at your selected place. As and when you plan your visit you should inform and you have to pay Rs 500/- (Five hundred only) at that time only for this. After few days on 20.11.2008 I received my Barclaycard Account Statement Ref No. [protected] dated November, 12, 2008 showing the dues of Rs 6741.60. On 21.11.2008 I enquire for this dues over phone from M/s Minakshi about this statement that I have not purchase anything but I received this statement on what account? She said this your membership dues you have to pay this. I requested M/S Minakshi that I am not willing to become a member of this scheme there may some misinterpretations so you are requested to please cancel my membership and make me free from this unwanted dues. She said I am forwarding your request you enquire after 72 hrs. On 24.11.2008 at about 1045 hrs I again requested to M/s Minakshi over phone she said you have to pay this amount as you given your consent over phone. I requested her to cancel my membership again and again but she said I can’t do anything you have to pay this amount otherwise you liable to pay late fee also. I ask her to give me contact No. Of higher authority then she said I only the higher authority. You are liable to pay the amount.

In view of the above it is, requested to authority concerned to approach to cancel my membership for which I have not been applied for in written and not required also and make me free from this unwanted dues. The amount in concerned I am unable to pay.

I hope my request will be considered.

Hoping to hear you soon.

Yours faithfully,

Yogendra Kumar Sharma.

Myself mr. kiran m bobde is holding a Barclays credit card There has been an unnecessary billing of Rs.6741.60 on my card for Barclaycard priority circle. I had not asked for becoming a Barclaycard priority circle member. Now apart from the charge they are charging me interest & service charge over it

I have also written a letter to Ms. Meera Rawat, Head service governance, worli Mumbai via speed post on 07/11/2008 regarding the same and asked to revert my charges on the credit card. Apart from this I have also registered a complaint with your customer service centre for a number of times, however i have failed to get any satisfactory response till date.
Due to this type of error on on the part of the company they are compelling me to pay.
I would further like to mention that their executive are constantly calling me on my mobile phone & insisting me to pay for the charges which I have not availed for. Apart from that there has been a series of SMS on my mobile suggesting that you would be reporting the matter to CIBIL.

I fail to understand that how they can charge any person for the services not availed & how in the world can they compulsory make members of Barclaycard priority circle just to extract money from people.

The continuous calls & SMS on my mobile is amounting to threatening me.I request you to kindly take note of this & help me out of this


Thanking you



Kiran Bobde

24/11/2008

I closed my Juniper (now Barclays) AirTrans+ credit card May08 with a ZERO balance. In September I received an email informing me that my account was overdue and that I owed over $150.00. I immediately called customer service and they told me that a charge of $70 was made after the account was closed and that additional penalties and fees accounted for the rest. After 15 minutes of trying to find out what the original charge was and how they can accept a charge on an account that is closed, I was transferred to another representative who told me that they would remove the charges and that I "should have received a letter stating that my account was closed" (like this was somehow MY fault). To make a long story short, I have been bombarded with harassing emails, letters, and phone calls about my "delinquent" account that is now over $200. I see no other remedy but to get an attorney, Barclays is intent on destroying my credit rating. Unfortunately, I will no longer fly AirTrans.