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Beetel Complaints & Reviews

www.beetel.in

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Updated: Aug 6, 2024

Complaints 139

Resolved

60

Unresolved

79

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Beetel reviews & complaints page 5

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Address: Kalahandi, Odisha

Respected Sir,
I am to request you that, I have a monitor come from my customer for service purpose. As per my duty, I am connected with concerned company through toll free number:[protected] but received unsatisfied reply. When I was send an Email to customer.[protected]@beetel.in, it have been only block. I have intimate the complete matter at toll free number time to time but no body who response properly to their customer / retailer problem.
Thereafter, I have written to (1) MD & (2) Grivencial Cell, of M/s. Beetel Teletech Ltd., 1st Floor, Plot No. 16, Udyog Vihar, Phase-IV, Gurgaon – 122001, Harayana India and sent it through regd. Post on[protected].

The service centre was already been closed since a long back period, which contact details was prescribed by customer care authority. Another think, I find out that, the service centre of company withdrawal from odisha.
It is a big challenge to me in such and such situation, what I do now?

Hence, I request you good self kindly advice me regarding the matter.

Thanking You.

Yours Faithfully

(Amit Prasad Jain)
Kesinga, Kalahandi
Odisha, Mobile NO. [protected]
[protected]

+1 photos

Aug 13, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

I baught a beetel mouse last year from pune which is having 1 year warranty. At first impression it was a very beautiful mouse but it suddenly stopped working. so i decided to claim warranty. this time i shifted to chennai so i contacted custmer care and they have givven me address and telephone number of service centre. Before going there i just want to know the excat location. so tried to get them in phone. Then wtf... that phone number is at kerala. so i tried another phone number...thank god..they have picked up my call but told me that they have stopped servicing beetel products because of huge customer complaints. so as my native is kerala i finally want to try my luck again...again contacted cc and they hv given me another kerala number. This time i was very lucky...the number was not available so that i didnt lost my phone balance. So by this post my intention is not to put a complaint but to give advice to my brothers and sisters not to buy any beetel products because they have the poor service i have ever experianced...tnx all....

Aug 13, 2020

Complaint marked as Resolved

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I Purchased one tablet (model Beetel Magiq) on 06/04/2012 from Kolkata, Amber Teleshoppe Pvt. Ltd.vide cash memo no. 38043. Thereafter I can not use the same smoothly. I deposit said devise in several time to company's services center for fault repairing. But they can't do repair the said devise.Lastly I deposit the said devise for fault repairing on 7th Nov 2012 and they return back the same on 26th Dec. 2012. But they also failed to repair the same. I want to replace or repair perfectly the said devise. When I download something the said devise automatically shutdown. Thereafter first detach the battery and further it will be open.

Accel care Centre Call Id No. AI4-BM[protected]DW DATED 06/06/2012

CALL ID KOL-BM[protected]DW DATED 07/11/2012

Thanking You

Yours

Subhajit Sikder

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Address: Punjab

Resp. sir,
I have purchased Beetel Mobile combo from Homeshop18.Model no.GD218 and GD418. on 14 Jan,2012 order no.[protected]. both mobiles are in warranty period.Both mobile are dual sim mobile. but sometimes later in GD218 Beetel Mobile got faulty.it shows NO SERVICE even two sim cards inserted in it.I contact to Homeshop18 customer care as well as beetel customer care.they give me service center address once in Distt. Sangrur and once in Distt Patiala.I goes to take this mobile in Sangrur centre.they tell me this service centre is not working for Beetel it is closed.Today I goes to take this mobile to Patiala Service centre they also tell me the same story.they tell me the company service is so poor.so we are not received your mobile for repair it. Sir I am waste my precocious time and money.I am working a private company's job so I have two days loss of my salary and traveling allowance.Sir today i again call beetel customer care.he gives me more service centre's city names which are approx. 200-700 Km distance from my hometown.Sir i don't know what can i do?Plz help me sir....
Kamal Kant-[protected],[protected].

Aug 13, 2020

Complaint marked as Resolved

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K

kamalkant.kukreja

from Patiala, Punjab

Nov 28, 2012

Resp. sir,
I have purchased Beetel Mobile combo from Homeshop18.Model no.GD218 and GD418. on 14 Jan, 2012 order no.[protected]. both mobiles are in warranty period.Both mobile are dual sim mobile. but sometimes later in GD218 Beetel Mobile got faulty.it shows NO SERVICE even two sim cards inserted in it.I contact to Homeshop18 customer care as well as beetel customer care.they give me service center address once in Distt. Sangrur and once in Distt Patiala.I goes to take this mobile in Sangrur centre.they tell me this service centre is not working for Beetel it is closed.Today I goes to take this mobile to Patiala Service centre they also tell me the same story.they tell me the company service is so poor.so we are not received your mobile for repair it. Sir I am waste my precocious time and money.I am working a private company's job so I have two days loss of my salary and traveling allowance.Sir today i again call beetel customer care.he gives me more service centre's city names which are approx. 200-700 Km distance from my hometown.Sir i don't know what can i do?Plz help me sir...
Kamal Kant-[protected], [protected].

K

kamalkant.kukreja

from Patiala, Punjab

Dec 10, 2012

Complaint no[protected] Faulty Mobile Handset GD218 and GD418.
Monday, 10 December, 2012 3:30 PM
From:
"Kamalkant Kukreja" <kamalkant.[protected]@yahoo.in>
View contact details
To:
feedback.[protected]@network18online.com
sir i want the solution for both handset which i have purchased from you.

--- On Mon, 10/12/12, Kamalkant Kukreja <kamalkant.[protected]@yahoo.in> wrote:

From: Kamalkant Kukreja <kamalkant.[protected]@yahoo.in>
Subject: Fw: RE: Faulty Mobile Handset
To: customer.[protected]@beetel.in
Date: Monday, 10 December, 2012, 3:11 PM

sir my 2nd beetel handset GD418 also got faulty.its bluetooth doen't works.From my purchased i have 1st time use its bluetooth to share some pictures bcoz this handset use my father i have gift it to my father.bcoz my beetel gd218 got faulty so i use it from some days. Sir what we do ? there is no reply for my handset from your company. as your e-mail to me you have given me a e-mail id of your senior mr. Gajender.But i have no response from him.Sir what is the service for Customer?

--- On Tue, 4/12/12, Kamalkant Kukreja <kamalkant.[protected]@yahoo.in> wrote:

From: Kamalkant Kukreja <kamalkant.[protected]@yahoo.in>
Subject: Fw: RE: Faulty Mobile Handset
To: customer.[protected]@beetel.in
Date: Tuesday, 4 December, 2012, 2:30 PM

Resp. sir,
Plz reply me on which date my mobile will be repaired or changed and plz give me my Faulty Mobile Handset's complaint no. for further solution.I am facing many problems for my mobile because in this phone some of my important no's feed in it which are not saved in my SIM CARD.Plz give me quick solution for this.
--- On Sat, 1/12/12, Customer Care/Beetel <Customer.[protected]@beetel.in> wrote:

From: Customer Care/Beetel <Customer.[protected]@beetel.in>
Subject: RE: Faulty Mobile Handset
To: "Kamalkant Kukreja" <kamalkant.[protected]@yahoo.in>
Date: Saturday, 1 December, 2012, 4:09 AM

Dear Mr. Kamal,

Greetings from Beetel,

This is with reference to your Query regarding Mobile.

Resolution:

We deeply regret and apologize for the inconvenience that you have to face, This is to inform you that we are forwarding your request to our concerned department they will get back to you.

We solicit your continued patronage to our services . We appreciate your views, comments & suggestions . Please feel free to contact us for any further assistance.

Regards,

Customer Care-Beetel
Helpdesk No :[protected]
Working Hours : 10:00 AM to 07:00 PM (Monday to Saturday)
Email id : customer.[protected]@beetel.in
Website : www.beetel.in

From: Kamalkant Kukreja [kamalkant.[protected]@yahoo.in]
Sent: Wednesday, November 28, 2012 9:13 PM
To: Customer Care/Beetel
Subject: Faulty Mobile Handset

Resp. sir,
I have purchased Beetel Mobile combo from Homeshop18.Model no.GD218 and GD418. on 14 Jan,2012 order no.[protected]. both mobiles are in warranty period.Both mobile are dual sim mobile. but sometimes later in GD218 Beetel Mobile got faulty.it shows NO SERVICE even two sim cards inserted in it.I contact to Homeshop18 customer care as well as beetel customer care.they give me service center address once in Distt. Sangrur and once in Distt Patiala.I goes to take this mobile in Sangrur centre.they tell me this service centre is not working for Beetel it is closed.Today I goes to take this mobile to Patiala Service centre they also tell me the same story.they tell me the company service is so poor.so we are not received your mobile for repair it. Sir I am waste my precocious time and money.I am working a private company's job so I have two days loss of my salary and traveling allowance.Sir today i again call beetel customer care.he gives me more service centre's city names which are approx. 200-700 Km distance from my hometown.Sir i don't know what can i do? Plz help me sir....

Regards:-

Kamal Kant,[protected]

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Address: Kullu, Himachal Pradesh

i bought a beetel Blast 12500DJ in Apr for my school but in August its microphone (cordless) stoped working and after one month the speaker is not working also. now i am fileing this complaint.

Yogender
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Chandigarh, Chandigarh

In an impression that Beetel is reputed brand I purchased a Beetel Magiq tablet on 07.09.11at a cost of Rs.9800/- The product was not of good quality and was giving trouble. I deposited the tablet M/s Accel Frontline Services Limited, Chandigarh (The authorised service centre of Beetel in Chandigarh). The tablet was replaced but the replacement was also of the same quality. Last time I deposited my tablet with the service centre on 10th of July, 2012 vide call ID NO. CHD-BM[protected]DW. I also reported the matter to the Beetel customer care vide Ref. No. BT190954 dated 19.09.12 but the replacement is still awaited though a period of more then three months has elapsed. When I call the customer care it is replied that the product is out of stock. I want a final replacement now. I shall not go to either Beetel or service centre after that. Kindly take the matter with the Beetel and arrange the return of my product. My contact No. is [protected]. This mobile No. can also be used to tack the status of the complaint.

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T

tanmoy91

from Lunglei, Mizoram

Jun 15, 2011

Beetel — complain about beetel service

sir my beetel cordless phone havesome falt i have give it to customer service from 6 month they did not repair my cordless phone
My self-Tanmoy das
Phone-[protected]

N

nathiram

from Pune, Maharashtra

Nov 11, 2012

Thanks Consumer Complaints.com that finally I received back my tablet I think it is because of this forum.

N

nathiram

from Pune, Maharashtra

Nov 11, 2012

thanks consumer complaints.net that mt faulty tablet is replaced by beetel. I received it back on 6th of November.

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Address: Punjab

Dear sir,
I have purchased a handset of Beetel mark GD 575 through Home Shop 18 on[protected]. After six months its touch screen is not working and set is useless without that. I have complained to the customer care centre at Amritsar and handed over the set to Alpine computer the ultimate customer care centre at Amritsar on[protected].Till date neither the care centre of Amritsar nor its representing head at ludhiana is giving any suitable reply.

ANIL BHATIA
4-A,JANTA COLONY
MAQBOOL ROAD
AMRITSAR
MOB: [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Chandigarh, Chandigarh

I deposited my Beetel Magiq Tab S7 with M/s. Accel Frontline Services (P) Ltd., Chandigarh vide Call ID No. CHD-BM[protected] dated 10.07.12 for replacement/repair but the same is still awited t6hough a period of more then 3 months has elepsed. Beetel Customer care reference No. isBT190954 Dated 19.09.12.

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Address: Kolhapur, Maharashtra

Dear Sir,

I had purchased a Beetel mobile through online mode.

After few days, its screen get damaged & I was unable to use that.

I had given complaint & after lot communication handed over the handset to the service center on 21 July 2012.

Still I have not received neither handset nor an appropriate reply.

I hope your invention will help me to get the handset.

Thanks.

Dr Prakash
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Panchkula, Haryana

I have bought a beetel gd777 mobile from homeshop 18 on 20.04.2012.I was facing problem of microphone and hangging. That why i have submitted the phone to customer care at CHANDIGARH on 15 July 2012.They had returned my handset on 19 July without repair. They told me we have updated the software but in actual he returned my handset after "restore factory setting done".Because all the data were present in the handset. Then, again i have submitted the mobile to the care center. After thay, they had returned my mobile. They told me, we have changed microphone and updated the software. Again, i have checked there were all the data present. Still i was facing problem. Then, again i have submitted the phone on 24 July 2012 with CALL ID: CHD-BM[protected]DW. They, told me we will replace motherboard. They, told you have to wait for one month. I contacted the customer care executive(Ms Nisha) over the phone. She gave me number of his senior Mr Raj Ki shore([protected]).He told me you will get your mobile within a week.He also gave me a number of his senior Mr. Raj([protected]).He is located in delhi. Now, he is not picking my phone. Today is 25th September but still i haven't get my mobile back.Now I feel very bad due to Purchase this Mobile handset. First Time I purchased Beetel Mobile and my entire money had gone I think. I cant understand this kind of Company Beetel. So kindly resolve this problem as soon as possible.
Sir,I have already email to beetel company representative and customer care.But no solution has been provided by company.1st Floor, Plot No.16,
Udyog Vihar, Phase IV,
Gurgaon-122002,

Aug 13, 2020

Complaint marked as Resolved

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Address: Kheda, Gujarat

Hi,

I purchased mobile on six month ago which by automatically switch off and its touch pad not work

So on i gives beetel service station on 8th May,2012 in Maninagar , ahmedabad

But still its not repaired, its five month complete and when ever i contact to Customer care they did not reply properly
My complaint number : Call ID: ws1-BM[protected]DW

Wait for your reply as soon as possible

Help me

From : Rashid A.
Gujarat

Aug 13, 2020

Complaint marked as Resolved

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Address: Kheda, Gujarat

My hand set Beetel GD777 which i used only 15 days but its suddenly off due to some touch pad problem

So i gives your service station Ahmedabad "Wave shop" on On 8th may 2012 for repair but is still not repaired

I more than 24 times told Customer care department but they didnot reply properly

Complaint Call ID: ws1-BM[protected]DW

i hope Consumer forum will help me for this problem

Aug 13, 2020

Complaint marked as Resolved

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R

Ranjan Kumar Sahoo

from Bengaluru, Karnataka

Apr 24, 2012

Beetel GD777 mobile — Non delivery of mobile set

I have purchased one Beetel Mobile GD-777 from Home Shop 18 vide order no.[protected]. But there was some problem like “Display flickers and mmc not read”. The DOA Certificate vide call ID-R13-BM[protected]DW was APPROVED on 13.04.2012 through Accel Care Centre, Lucknow and the original DOA Certificate was sent to Home Shop 18, C/o Mr. Rahul Verma, 7th Floor, FC-24, Sector-16A, File City, Noida through Speed Post vide EU[protected] IN, dated. 20.04.2012. The mobile set was handed over to Accel Care Centre, Lucknow. But unfortunately neither I have received any massage nor a new mobile set from Home Shop 18 till today as the process have already been completed. It is therefore requested that a new mobile set may please be sent at an early date as I have left Lucknow City for one month w.e.f. 29.04.2012. An early action will be solicited.

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Address: Ganjam, Odisha

Dear sir/madam This is Mr Narasinha Sahu of Berhampur, Odisha would like to inform you that i have purchased a Beetel Full touchscreen Duel sim Phone, Model No-GD777 on 1st April 2007 through Home Shop 18. And i received the same from North India Top Company(p) Ltd bearing invoice no-BAR/042012/4476, dated-1st April 2012 on 6th April 2012 in COD mode. I used the handset till 7th May 2012 without any problem. On 8th May some problem arised like phone restarts by itself & touchscreen not worked, thats why as my phone is under warranty i submited it at our local Beetel authorised service centre OM MOBILE CARE,BERHAMPUR,ODISHA, on 8th April 2012. After receiving my handset the above mentioned service centre given me an acknowledgement with a Call Id OM2-BM[protected]DW,dated-8th May 2012, 1:30pm. My IMEI Nos are [protected] & [protected]. And Warranty is upto 5th May 2013. But 4 month is going to complete, my problem could not be solved. More than 50 times i visited to service centre to receive my mobile,but no results came. Finally he gave me a mobile no of a company person bearing mobile number [protected] to solve the matter i also talk with him more than 20times,but every time the concerned person assures me to solve the matter but no action taken till date. So in mean time i suffered a lot and today i purchased a new mobile handset. So kindly help me to refund my amount Rs2999/- which was paid by me at the time of purchase.
Regards
Narasinha Sahu
Berhampur,Odisha
Mob-[protected]
Email-narasinha.[protected]@gmail.com

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Address: Maharashtra

My Beetel GD 410 mobile is having problem that when i receive a call or get a missed call i could not be able to see the number of caller after the call got disconnected. It shows "No number" and as such i could not be able to dial the caller. However when the call is connected the caller phone/mobile number is visible. But after the call got disconnected, the number is not visible. Other details i can see like type of call i.e. Missed/Received call (2) time of that call (3) duration of particular call.

Kindly give suggestions.

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I have bought a beetel magiq from your website and received it in 2 days time. i had donemay hard work to gather the money and buy the tablet.There was a problem in the beetel tablet- The Tab Restarting by itself only. I had submitted the tablet to service center on 31st March and today is 24th July. I havn’t received any revert from past 4 months. This is really a very awful experience & bad service from beetel. While buying they delivered in 2 days and when it comes to replacement it takes 4 months. I asked them if they cannot replace they can refund the money.But they are not reverting on it. Kindly help me to recover my tablet
Name- Md Nawrose Kabir

Contact no- [protected]

Address- Bldg2, Flat 29,Samtanagar, Kandivali East,Mumbai Pin- 400101

Call ID AI5-BM[protected]DW
Product- Beetel Magiq

Aug 13, 2020

Complaint marked as Resolved

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Address: Mumbai Suburban, Maharashtra

I had purchased a Beetel Magiq tablet on 7th Dec 2011. The TAb suddenly stopped working in the month of Apr 2012. It was not booting and not starting at all. Since the product was within warrenty I was eligible for replacement & hence went to their service center at Fraslin Tech Care Pvt Ltd ( Shp no: 3/13 , Hiton Co-op HSG SOC, Ram Nagar , Borivali w . ( ctc no;[protected]. My complaint was logged with call id: FT2-BM[protected]DW on 18th Apr '12 and was told that they will chk on the fault and get back to me.For weeks together I did not get any response from the service center. In fact when ever I would call the calls were not answered. Ultimately we got the Beetel Head office number from their website & spoke to Mr. Pravin Tamboli on [protected]. We were told that currently they do not have the product in stock but within a week's time we shall get the replacement. Since Apr '12 , we are regularly & rigorously following on getting the replacement but everytime we are given next week's committement, Few days back I got a msg from Mr. Pravin ( on my husband's no. ) stating we need to return the box along with accessories to their service center wherein a DOA letter shall be issued with which we shall get our refund. When we went to the service center at Borivali as per the instruction ,we were told that they do not service Beetel products anymore & we will need to go to Mira Road for the DOA letter. We are extremely upset with this after sale service wherein a customer is expected to follow up for 3 months for a replacement of faulty product. When spoken to Mr. Pravin today he again gave the same old next week committement , when we insisted that we simply want refund of our money , he flatly refused that refund is not possible. We are extremely pained with this experience and feel cheated. We would like a strong action to be taken against this issue & resolution to our problem.thanx Neelam Mantri.

Aug 13, 2020

Complaint marked as Resolved

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R

RamjiMishra

Aug 23, 2012

I had purchased a Beetel Magiq tablet on 24th Dec 2011.The TAb suddenly stopped working in the month of april 2012.Since the product was within warrenty I was eligible for replacement & hence went to their service center at Ganpati Cellular. Service centre returned back the tab stating it cant be repair and were asking 5-6 month to repair a tab. after that Ganpati Cellular was wound up and new service centre named National Service was replaced. i gave tab to the same, and i did not got online job sheet. I did not get any response from the service center. My tab EMI No. is betel tab magic[protected].We are extremely pained with this experience and feel cheated. We would like a strong action to be taken against this issue & resolution to our problem. thank you.

Contact
Smart Distributors
mo.-[protected]

N

nathiram49

from Mohali, Punjab

Oct 15, 2012

I submitted my Beetel Magiq Tab (S7) with M/s. service center vide Call ID No. CHD-BM[protected]DW dated 10th of July, 2012 but the repair/replacement is still awaited though more then three months have elapsed. I have called so many times service center as well is Beetel customer care so many times but no effect. I receive no replies of my emaIls sent to Beetel.

Nathi Ram
contact No. [protected]
Chandigarh.

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Address: Sirsa, Haryana

sir i have baught a beetel mobile gd777 online from homeshop18 on 6
april 2012.but it got software problm within 15 days from purchase.i
visit their service centre and pick the set and keep for nearly 20
days and return me without repair it.i visit 5 to 6 time service
centre in this period.i call their customer care panel but they never
solve my problm.sir pls help me i m facing so much troubles

ashwin
[protected]
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Andhra Pradesh

Order Id: OD003080
Order Date: 25/11/11
Shipping Method: Standard delivery
Total for this Order: 9,799
Products on order:
Product Quantity Price Total
Beetel Magiq II 1 9799
The piece is defective and the touch screen mal functions, I tried with their dealer whom I discovered with subtle difficulty who refuses to accept without original bill which was sent back with the pack they sent since they sent different product later exchanged. They refuse to accept the print out of the soft copy. The two tel nos displayed are ornamental since the land number no reply the cell Beetel E-Store1st Floor, Plot No.16,
Udyog Vihar, Phase IV, Gurgaon, HR 122002; [protected]says out of order and [In case of any query you can contact us on estore.[protected]@beetel.in Or call us at[protected]] gives no reply. The trailing mail is no use since they have not responded
From: vaidya keshaviyer vaidya.[protected]@gmail.com
to: [protected]@beetel.in
cc: estore.[protected]@beetel.in
bcc: vijay vaidyanathan <vijay.v.[protected]@gmail.com>
date: Tue, Jun 19, 2012 at 11:49 AM
subject: Re: Beetel : Your Order Id is OD3080
mailed-by: gmail.com

Sir,
This has reference to the trailing mail and the touch screen is problematic right from the beginning and further when in fine, traced your authorized dealer, Accel Fron Line in Greams Road, Chennai, they refuse to take without original bill which was pasted in the carton sent by oversight but replaced latter. However, they object to consider the soft copy, which alone we are in possession. Kindly treat this matter urgent and set right the anomaly and enable my son to get the right set immediately and replacement will be ideal even if bit costs more. Your two phones are ornamental since one is ringing but no reply and the other says out of order. regards vaidya For detailed talk pl contact [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Allahabad, Uttar Pradesh

Dear Sir/Madam,

I have given one beetel mobile model no. GD440 on dated[protected] for
motherboard change to service center reference no. BM[protected]DW.

I have connected in service center many times but he says Beetel Mobile has been gone to
company for motherboard change. But we can't given perfect delivery
time for this model no.
Service Center Contact no.:- [protected] / [protected]

So Please help me ASAP i am very disturb from last month.

Purushottam Jaiswal
email address:- [protected]@gmail.com
mobile no.:- [protected]
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Erode, Tamil Nadu

Sir, i am j.jayaganesh .my beetel mobile model no gd470 has got touch screen problem,So i have given it for service on 27/05/2012.The service center people told me that they will replace the display.Until today 13/06/2012 they have not delivered me the same.When i enquired them they told me that spare is not available.Then why company like beetel is giving false claim that 1 year warranty is there for their products.since my mobile is under warranty period.

j.jayaganesh,

mobile :[protected].

Aug 13, 2020

Complaint marked as Resolved

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