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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 522

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N
nk.mtnl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing for Broadband Connection

Address:Ghaziabad, Uttar Pradesh

Dear Sir,

UNIQUE ID NO. UPWGZB[protected], PLAN: BB Home Combo UL 625

I had applied for a ADSL Broadband connection on 4th June,2011 at Kaushambi Exchange, Ghaziabad.

The landline was installed on 29.06.2011, and broadband connection was installed on 25.07.2011. As i had applied for a BB connection, the billing should be started from 25.07.2011 only.
br...
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T DONGRE
from Bhopal, Madhya Pradesh
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NO OUTGOING

Address:Indore, Madhya Pradesh

BSNL Complaints & Reviews - NO OUTGOING
View all BSNL complaints
BSNL

Location: INDORE, Indore, Madhya Pradesh, India


T DONGRE on Oct 5, 2011


NO OUTGOING
SIR MY MOBILE NO IS [protected]
FROM 04/10/2011 OUT GOING OF MY CELL IS CLOSED/STOPPED BY THE SERVICE PROVIDER
I DONT KNOW WHY. MY CELL BALANCE IS PRESENTLY IS RS.1753.81 AND...
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bhupi2011
from Kaithal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Connection

Address:Haryana

I m using BSNL 3G Sim for Internet in data card since 6 month after convert in 2G. last 15 day I can't able to connect. When I tried to connect it show "Connect Failed" *123# , *123*6# and *123*8# showing balance ok. Data card, access setting & other is ok. Then I use my friend sim..its working on same location ,PC, Data Card and setting. so I wonder, call custmer care so many time but can't find solution.
br...
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Saurabhgarg8484
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor connectivity of broadband

Address:Haryana

Poor connectivity of broadband
I take a connection on [protected] in June-11 till dated 05 October 2011 i donot entertain a 5 Min regular connectivity of broadband. So seems that i pay a bill to company as gift. I Complain many time to a company but they taking about phone connection but donot entertain on broadband services. i take the broad band connection only to use intenet connction if i donot get the good connectivity then why...
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P
psmbiomed
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land line phone not working

Address:Aurangabad, Maharashtra

Res/sir
I am regular customer of BSNl. I have two bsnl landline phone out of which one no.[protected] is not working since last 25 days
I have all the bills regularly. I loged compled on toll free no.198 on 16.09.2011. complain No. is [protected]. this complain was attended
on 01.10.2011 after repeated follow up with local office on tel no.[protected],[protected], and [protected].On visit BSNL technitian told me that...
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dayanandjk
from Davorlim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead phone

Address:Agra, Uttar Pradesh

I run a company that manufactures weighing equipments . I have do majority of my business corrospondance through my bsnl landline no. i.e.[protected] . which is dead for past so many days due to which my business is suffering. i would also like to mention that i have a made complaints (copy of which is attached herewith) , but all in vain
kindly look into this matter and give me a permanent solution .

waiting in...
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sandeep.karhadkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inactive sim card

Address:Thane, Maharashtra

My BSNL Sim card of bsnl prepaid ([protected]) service is inactiveted just after ending of talktime validity, even after rechaging of Rs. 100/-,50/- and 50/- within given date on sms to rechage, service get inactiveted. Pl. give the solution how to activate....
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D
deeps4you2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Money for failed online transaction

Hi

I have tried to recharge my 3G data back from BSNL portal on 13th September of 1102 rs. I had used Oxicash E-Wallet for payment. I had tried several times to recharge and money also got deducted from Oxicash E-wallet.

I contacted Oxicash ewallet and they said the transaction was successful contact BSNL. After several day of trying on Portal Manager on

Manager (PORTAL):[protected]From 10am...
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R
ravi_12
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working properly

Address:Coimbatore, Tamil Nadu

My bsnl broadband is not working properly,so that i have called to the customer care.But there is no proper response and they are saying after three daysit will be cleared,but other telecom services with in half an hour they will clear the problem.LanLine no: [protected]...
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thahirk
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting internet connection

Address:Kannur, Kerala

My name is Thahir.k my landlne no. is [protected] .Iam using BSNL Broadband ( plan BBG FN Combo 600) from 11nth Augest.
But steel today i have suffering from Net problem, after every 15 or 20 minutes From 1st OCT 2011 onwards i am not getting internet connection.
I am calling daily our bsnl office and tell him my problem but nobody can able to take action or solve my problem......
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cajanmejay
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in refund on disconnection of landline connection of BSNL

Address:Jhansi, Uttar Pradesh

Written application for disconnection of Landline connection got received from BSNL Deptt on 14/07/11 after paying the latest Bill but the refund of security deposit of telephone connection,Broad band connection of 900 monthly pan have not yet been remitted by BSNL.
Though there is a provision for transfer of telephone connectivity from one place to other in the same state, BSNL official at Jhansi escaped from the resonsibility of...
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J
jigeesha
from Pune, Maharashtra
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Tariff charges

Address:Anantapur, Andhra Pradesh

Dear Sir,

I am using BSNL date ( 3G) which can be used as sim for mobile as well as data card bearing number [protected].

I have recharged it with Rs 1102 last month i.e on Sep 5th 2011 which accounts to provide 10GB of Internet to me.

I dont have a track how much GB is utilised and now its showing me that i have to pay an extra amount of Rs 4000. When I am consulting the call centre for the...
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Shivam Pandhi
from Gurgaon, Haryana
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internet

Address:Varanasi, Uttar Pradesh

dear sir videos are not working fastly and they are buffering a lot in bsnl 2g.please improve the services as fast as possible...
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Hemant parmar
from jhabua, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone is dead about 20 days

Address:Jhabua, Madhya Pradesh

sir my phone number is[protected] is dead about 20 days i complained the bsnl office about[protected] and there is no action for my complaint . I have broadband connection olso. I dont use internet.

I have complaint many time even daily to SDO phones Mr Anare
& also Complaint To TDE Mr. Mehar but both are shameless and not solving my problems. then what can i do in this situation no one is here my any complaint.br...
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tripathiashu1
from Thanesar, Haryana
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company using the balance on sim without letting it known

Address:Uttar Pradesh

Sir/Madam,
I have a complaint against the policy of BSNL. To activate a plan of 2gb free download (Rs 98/- recharge), one has to have a minimum balance on sim ( Rs 25/- i guess). Now if one's free usage limit gets over, the company starts charging on the balance with the sim on per kb basis and many times the user knows about it only when the balance is all used-up. I find this policy very unfair. In my view the company should...
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sharvani73
from Hyderabad, Telangana
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Noisy Line

Address:Rangareddy, Andhra Pradesh

Sir.,

My BSNL Land Line Bearing the No:[protected]., On the Name of Mr.C.Prabhakar.

Since past 6 months we are facing a noisy line problem and how many ever times we complain they say it will be done and have patience., we give complain almost 3 to 4 times a month and every time they call they give the same answer. They also say that they are unable to locate the problem.

I was unable to know...
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koushiksamanta85
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet speed

Address:Howrah, West Bengal

Low Speed no Action has been taken after complaining many times
Sir,
With many respect and hope I am writing this letter to you .When I saw this site on net I thought that it can help me out of my EVDO speed problem . I am living at NidhiRam Majhi Lane HOWRAH near Howrah Maidan its within 1-1.5 km range from the BSNL TOWER, WB and I have an EVDO data card with the 750 unlimited scheme from 7/07/2011. Previously , I got 200kbps...
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pradip265
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe

Address:Howrah, West Bengal

3/4 times I tried to unsubscribe in bsnl.indiagames.com but I could not suceed. I want to unsubscribe in indiagames.com immediately. My phone no.is[protected]....
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KVSR BABURAO
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closing of complaint lodged without attending

Address:Andhra Pradesh

My land line number[protected] is freequently going out of order atleast twice in a month.I have to book the complaint for getting it rectified. Every time the department people are taking 2 to 3 days to attend the complaint .Recently on 26th my phone stopped working and I lodged a complaint for repair on 27th morning through my neighbours land line. docket number alloted is [protected].To my surprise I received a msg on my mobile stating...
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I
iconkumar
from Kharagpur, West Bengal
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difference between two 2g sims

Address:Mokokchung, Nagaland

I have two 2g sim in the same house bought at the same time and have been using internet. The biggest difference in the sim are the speed. In one no. i receive 17-20 KB/s
but in the other sim the speed the speed never goes below 100KB/s. i tried to take help from customer care :-the reply was "depend on the luck"...
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