Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I (Bhupendra Kumar) applied for BSNL landline connection on 12/07/2011
Reciept No.[protected]
Cons No. PTV UPWGZB[protected]
Untill now date 24 Aug. I didnot get anything working from BSNL.
I met SDO Ghaziabad Mr. Tiwary twice, he gaves silly reasons like "they dont have diggers to dig ground for new connection".

I want a clear answer from BSNL whether they are able to do this or i look for...

This is very pathetic and unfair to say at 20th century still BSNL is at their own old stone age strategy and customer management system. Are they?

I have applied for a new broadband connection and assured to be connected within a week. I have completed a waiting time of 4 weeks and no response / comments from BSNL. When I visit to office there will be the same answers as usual "we will solve the issue asap" but when?...

Though I have made a complaint that my Telephone No. [protected] (Hyderabad City) is unnecessarily charged with Rs.200 every month in the name of "indiagames.com", I have not received any information as to rectification of the blunder done at the BSNL/indiagames.com. I give below the details once again so as to enable the concerned Authorities to take immediate steps for redressal of the grievance-
My Telephone No. [protected]br...

Our landline number[protected] has gone dead. We have tried using the toll-free number for complaints[protected] but it is forever busy. The online customer care link does not work though my daughter is a registered user.

We have lost the mobile number of a person in the Bhaura exchange so we are unable to call them to report the complaint. It is very inconvenient to have to go through so much trouble just to complain...

MY LANDLINE BSNL PHONE NO.[protected] IS CONTUOUSLY DEAD FOR LAST 3 MONTHS. I HAD MADE WRITTEN COMPLAINTS ON 10 TIMES TO GM BSNL KANPUR, SDO BSNL MR. YADAV, MANDAL ABHIYANTA BSNL MR. S.C. SHUKLA AND PRO MR. SINGH AND I MET ALL OF THEM 10-10 TIMES. I ALSO SENT 50 SMS EACH TO ALL OF THEM AND TELEPHONED ALL OF THEM 15-15 TIMES. I HAVE ALSO SENT 10 FAXES TO GM BSNL KANPUR BUT ALL OF THEM ARE SO CORRUPT DISHONEST SHAMELESS AND USELESS THAT NO...

I observe that though i have not subscribe any additional service, my prapaid balances are deducted without any information ( mobile no [protected]). I lodged the complaint on 15 Aug with BSN vide complain no H150R716207. In spite of my repeated contact and request to BSNL on 17, 18 & 19 Aug 2011 the same was not looked into and again my balance has been deducted ( vide msg from No[protected] BSNL should refund my Rs.120 towards this illegal...

R/sir,


my landline phone[protected] is not working since last 20 days.We are using a borrowed instrument from a friend and are using.We have complained many a time at 198 but it announces that the complaint is rectified the next day but its not . exchange calls tell that they are bringing the instrument but no body came yet.
please consider this problem as early as possible.br...

A few months ago, one day, somebody called me over my BSNL landline Telephone and offered Online Games of BSNL. He told me that he was calling from BSNL. I was made to understand that these games were offered online free of cost (and, as the call was from the Govt owned BSNL, I had no doubt on this); and then he asked me to do certain operations on my laptop, and did as he was asking me to do (as I said, I had no doubt, as the call was from...

Dear Sir/Madam

I am Keyur Pensalwar. I have BSNL 2G connection .My cell No is [protected]
On my number CRBT service activated automatically.Rs 2 is deducted From my Account Every time In a week or at any time automatically So I have given SMS UNSUB ALL to 56700 and also registerd complain in Customer Care To deactivate this services on my number.For many of times but no one is caring for that Every time just they Suggest...

From 15/08/2011, I have been sending Short Messages from my BSNL Cell One mobile No. [protected] to many numbers including KBC No. 5252525. None of the messages have been delivered, but the amounts are being deducted and delivery reports show pending. While I contacted the Customer Care, I got a reply the line may be jammed for KBC. But 3 other SMS to other numbers have also been kept pending. After the complaint, one SMS to a private...

Hello,
I am using BSNL number([protected]). n ma problem is last 1day I not able to send message.
Actually I m doing some setting for Internet. so please solve ma problem. :(...

I have a BSNL 3G 7.2 Mbps modem.. Last month on 28th July, i recharged it with 1100 with a scheme of 10GB usage per month. On 19th August, my connection was terminated stating that you do not have sufficient funds to establish this connection. My total usage till date has been 4.02GB as per BSNL modem itself with 10 days remaining for usage. When i spoke with the customer care they said that they will fix it in next 24 hrs and i will get...

SIR,
MY NAME IS S ARUNAGIRINATAN, I AM BSNL PREPAID CUSTOMER FOR MORE THAN 10 YEARS, AS THEY WERE DEDUCTING UNNECESSARILY MY AMOUNT WITHOUT INFORMATION SO I STOPPED RECHARGING FOR MORE THAT 10 MONTHS AND NOW SINCES 2 MONTH I STARTED RECHARGING. THE VERY FIRST RECHARGE WAS RS. 98.00 AND I GOT 50 TALK TIME. THE NEXT DAY RS. 30/- WAS DEDUCTED FROM MY ACCOUNT WHEN ASKED WITH BSNL CUSTOMER CARE THEY TOLD I HAVE SUBSCRIBED FOR SONGS. THE...

CUSTOMER NAME- MOJAMMEL HOQUE

PHONE NUMBER-[protected]

VILL- CHAKSAHAJADPUR

PO- SANMATINAGAR

PS- RAGHUNATHGANJ

DIST- MURSHIDABAD

PIN-742213


BSNL LANDLINE CONNECTION HAS BEEN DEAD FROM LAST SEVEN MONTHS. I HAVE COMPLAINT TO MY NEAREST TELEPHONE EXCHANGE MANY TIMES, BUT THEY DID NOT TAKE ANY COMPLAINT AGAINST THIS NUMBER . AS PER...

My landline telephone out going calls are barred and says that the payment is not made.

I am afraid; that I am a senior citizen and badly required phone usage.

If i was disturbed like this; how can I trust Bsnl; where I am using past 30 years.

I request concerns to look in to this matter and resolve the problem immediately.

thanking you
Veerabhadra Rao.A...

I have taken a plan 750 Home Unlimited of BSNL Wimax Internet Broadband which has been a nightmare for me.

All this started on 6 August 2011 when I was given a demonstration of Wimax Broadband by BSNL at my place. In demonstration I got a maximum speed of 900 KBps (Nearly 1 MBps) which was an amazing speed.

So, I took a Wimax connection on 8 August 2011 with 750 Home Unlimited plan and Wimax Device was installed...

I recharged my phone number [protected] with Data Recharge voucher 4200 on 20/07/2011. Its worth rs.4200 and provides 6 gb internet data usage limit every month for 6 months. Basically according to plan, my gprs account should be automatically recharged with 6 GB data allowance after every 30 days. I got the first 6 GB as soon as i recharged. but after 30 days were over on 18/08/2011, my GPRS account was not recharged with another 6 GB data....

Hello,

This is Pranoy Sinha (pranoy.[protected]@gmail.com) from Khardah, kolkata -700116, a web developer by profession. My PC is running with WIN XP with SP2. I have purchased a BSNL 3G SIM Card with Teracom data card - model no: LW273 (having speed 7.2 mbps mentioned in the device) on 30/5/2011 from a BSNL exchange here in Barrackpore,24Pgs(N), West Bengal.

Till today (20/8/2011) i am not really getting good service...

I am ordinary user of BSNL Broadband , the phone was dead I complained after so many request they come make the phone but braodband is still not working. I again sent my brother to telephone exchange to my brother to request to clear up the problem but our great government people (Mr. Yadav, Line man of BSNL, Sunder Nagar Exchange, Raipur) show they shine and again not responding. I tried to call Mr. Ghanekar (SDO of BSNL, Sunder Nagar, Raipur)...

sir,
My office telephone no. is 2787787 is instrumentally faulted on[protected].On[protected] i submit a complaint in tele-exchange at thiruvankulam.I contact many times but my phone is not replaced. Now my office work is done only by call diverting facility.
So i kindly request you to replace my phone immediately.
yours faithfully,
J.P.Menon
Astrologer & Columnist
Kallampparambil buildingsbr...