BillDesk Complaints & Reviews

Address: Kamrup Metropolitan, Assam, 781022

Website: APDCL

I recharged prepaid meter with 1500 rupees money has been debited but there is no voucher code when i click on the link provided what to do? I need a refund for it. I called complaint customer care number no one received it. I even mailed it but there was no message back. My prepaid meter hasn’t been recharged due to the unavailability of voucher code but the money has been debited from my bank account...

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Address: Hyderabad, Telangana, 500072

Hello team,

I paid my citibank credit card bill through bill desk portal but the amount got debited from my bank account and the status of the transaction is showing as pending.

Could you please check and address. What i mean by pending, is this amount will credit to respective account or else it will refund to my account.

Regards,
Varma..

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Address: 534245

I done two transactions with google pay for jio recharge with reference no[protected] and[protected].. Amount is debited each of them349 rupees but recharge is not successful... I am waiting 3days but amount is not reambrsed... Recharge is done on 25th dec2018 and 26dec2018... I contacted to the google pay customer care but they are advised to contact help desk... So i raised the complaint in bill desk.. Pls resolve my problem... Thanking you

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Address: Khordha, Odisha, 751016

I made a transaction from my account to pay my premium to LIC on 24.12.2018.

1. The payment gateway site shown an error message stating that payment is
unsuccessful.

2. The money (specified below) got deducted from my ICICI account.

3. I did not receive any confirmation of successful payment from LIC (the
merchant/payee here).

*Details of the transaction is as below*:

Transaction Amount : Rs.24, 517.50
Transaction Date :December 24, 2018

Bill Reference Information :PICI[protected]

Please check and help me out as no refund has been initiated to my account
till date and ICICI is saying as it's completed at their end so they are not responsible for it and I need to get a confirmation of non payment for this transaction for LIC end.

Kindly help me out as the money is too high else I wi be going to make it to consumer forum.

BillDesk customer support has been notified about the posted complaint.

Dec 28, 2018

Updated by Sudeepta Panigrahi Neither LIC nor ICICI is helping me out for this issue😢

Dec 31, 2018

Updated by Sudeepta Panigrahi Is there any update?

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Address: 560032

Website: www.billdesk.com/faq_support.htm

I recharged my jio number [protected] through jio app, mode of payment upi google pay on 26th of november 2018. Although the amount of rs 349 was deducted from my bank account, but the recharged has not been done neither the amount was refunded.

Kindly refund or solve the issue asap. I am attaching transaction screenshot with this mail. Hope to hear from you soon.

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H

[email protected]

from Pune, Maharashtra

Dec 27, 2018

Money deducted in my account, but electricity bill not successful. My consumer number[protected]

regarding jio recharge - Comment #3308215 - Image #0

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[email protected]'s reply, Dec 26, 2018

I'm paid online payment UPI 830/-rs
But not electricity bill not successful.
Paymt deducted in my account, l request plz request my refund my a/c
Pnb bank, 0278000101255544
Ifsc code:- PUNB0027800

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I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 26th December 2018 02:32 pm

From: HARIPRASATH S ([protected]@okaxis)

To: Indiaideas

+1 photos

Jan 2, 2019

Complaint marked as Resolved

I got the money back.thank you .Money is credited to my account

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Dec 26, 2018

Updated by Hariprasath hp Below i specified my transaction details

Jan 02, 2019

Updated by Hariprasath hp Money is credited to my account, i got money back

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A

asubbu88

from Ernakulam, Kerala

Dec 27, 2018

Hi Team.

Transid: BD01H0032570

Seems payment is not processed to third party TNEB.

PLEASE GET IT RESOLVE ASAP.

I used to recharge my jio number using google pay upi,money is deducted but recharge is not done - Comment #3308235 - Image #0

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S

Sam3129

from Chennai, Tamil Nadu

Dec 27, 2018

I have made a payment to India today (Reader's digest subscription) through BILL DESK with PHDF[protected] & Ref. no.:[protected]
The amount of Rs, 1299 got deducted from my account, but the transaction was not successful.
Kindly refund the amount

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R

roshan kawale

from Powai, Maharashtra

Nov 8, 2020

Hi Team.

Transid:[protected]

Amount debited from my account, but recharge is not done.

PLEASE GET IT RESOLVE ASAP.

I used to recharge my jio number using google pay upi,money is deducted but recharge is not done - Comment #3760078 - Image #0

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S

Sindhu Lekha

Apr 17, 2021

I have recharged my jio number on 17.04.2021 through google pay but not yet reflected in my account.

I used to recharge my jio number using google pay upi,money is deducted but recharge is not done - Comment #3824202 - Image #0

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B

Bishika Golay

Nov 26, 2021

I'm very much upset with GOOGLE PAY! My amount 199 inr for jio recharge deducted my account and recharge is not reflecting on my number, it still shows payment processed it's almost been 5 days and no any refund information from Google pay.
When can I get my money back??
Can somebody from Google pay help me out???

I used to recharge my jio number using google pay upi,money is deducted but recharge is not done - Comment #3925102 - Image #0

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Address: Aurangabad, Maharashtra

I was booked aurangabad to pune on 29/12/18 through bhim upi. Transaction was done with 1175.85 rupees. But ticket was not booked actually.
Please refund my amount.
And reply immediately.
My transaction details are...

From: vishal shankar namde ([protected]@upi)
Issuer bank: axis bank

To: billdeskmsrtc (Billdeskpg. [protected]@icici)

Google transaction id:[protected]
Upi transaction id:[protected]
Date: 26/12/2018
Transaction amount: 1175.85
This is my all details. Please do needful help...

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Address: Baramulla, Jammu and Kashmir, 193201

Website: BSNL landline Mumbai

Kindly refund my amount of rs 454 as i made payment of rs 454 with bill desk online, with canara bank visa debit card on 24 december 2018, on 7:24 pm. Online via bill desk from visa debit card bearing account no.[protected] branch sopore. The bsnl landline bill was not paid as money got debited from my account from bill desk. Kindly help me in refund of rs 454. See the transaction details and help me to get back money. Thanks. It will be yours most kindness.

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Dear sir/madam,

I have made a lic loan payment of rs. 13641/- and made the payment using upi (Google pay/tez). On the app, i see that the payment was successful, and also the money was debited of my account. However, the billdesk page froze and nothing was happening for 5 mins. I got a timeout error then and on the lic payment page it showed me transaction failed.

I checked my bank latest transactions and the payment money has been debited off my account.

I have emailed lic customer care, [protected]@billdesk.com for clarrification and helping me resolve the issue.

Please help me..

BillDesk customer support has been notified about the posted complaint.

Dec 26, 2018

Updated by sp1358 Any update on this issue.

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A

Ankit Puchu

from Bhadarwah, Jammu and Kashmir

Dec 27, 2018

I make a payment through upi for recharge my Jio number but my money is deduct from my account and recharge not done yet it's take 12hours now please send me my money back to the account do the need full asap

lic loan payment - Comment #3307834 - Image #0

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V

vaishnavraju

from Pune, Maharashtra

Dec 27, 2018

Today I booked for cylinder at bharatgas app and did payment using Bill desk UPI Google pay, but the payment status on bharatgas app is showing failure and the amount 804.38rs got deducted from the bank. Can you please look into it asap.

UPI Transaction ID is:[protected]

lic loan payment - Comment #3308202 - Image #0

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Website: billpayment.pspcl.in/pgBillPay.aspx?uc=BillPay

Hi,

For electricity account u51jn471530l today i have paid electricity bill rs 2690/- through net banking but bill was not paid but money got deducted from my account.
Please look into it, if this payment cannot be processed please facilitate the refund, attached is the transaction details from my account.

Transaction details in my bank statement:

Reference id [protected]
Transaction date 23/12/2018
Transaction amount rs 2690/-
Bank: icicibank
Remarks electricity bill[protected] punjab state electricity board.
Beneficiary : bill desk bpc

Regards,
Sahil vinayak
Email id: [protected]@yahoo.com

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S

shagun matiyali

from Haldwani, Uttarakhand

Dec 24, 2018

My SBi Credit card no ************0766 payment was made by two time to http://www.hnbumuexams.com/UKBSC18, BSC Nursing entrance exam 2018 through billdesk mumbai MAH On 09-July-2018
But till date refund was not initiated
Kindly do the needful as soon as possible. As Screen sort was attached for the same.

pspcl bill payment-amount deducted from my bank account but pspcl bill not paid - Comment #3305652 - Image #0

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R

Ralshim

Sep 24, 2020

For electricity account [protected] today i have paid electricity bill rs 11, 110/- through net banking but bill was not paid but money got deducted from my account.
Please look into it, if this payment cannot be processed please facilitate the refund, attached is the transaction details from my account.

Transaction date[protected]
Transaction amount rs 11, 110/-
Bank: PNB

Regards,
Tarsem chand

pspcl bill payment-amount deducted from my bank account but pspcl bill not paid - Comment #3739006 - Image #0

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Address: Jaipur, Rajasthan, 302017

Recently i paid my hdfc credit card bill through billdesk. Transaction is successful, money is deducted but not reflecting in credit card also i didnt received any message from hdfc regarding bill payment my transaction id no is pboi[protected]. Also when i think to check tansaction status it shows your transaction id is invalid also i tried to call billdesk but the contact number is invalid.

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I had made a transaction of 18300 ruppees on 16 dec 2018 at 8:57 PM. Amount got deducted but the payment is still pending. I had done it through sbi netbanking. Even I hadn't been able to notice the transaction id because as soon as amount got deducted it redirect the page to the fee payment page.
I request you to please tell me the billdesk transaction id of the transaction. I will be very thankful to you.

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Address: Amroha, Uttar Pradesh, 244251

I tried to pay my bill to bsnl through billdesk but it was not successful while money was debited from my account. I tried again this time payment was successful to bsnl but again debited from my account. The first time money is not returned from billdesk to my account. Please return my money.
Transaction nos. Are
1. Pt[protected] not successful
2. Pt [protected] successful
Rs. 588.00

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Address: South West Delhi, Delhi, 110043

Payment debited from my bank acount but not updated in loan acount and no reciept is provided by bill desk after debiting and transaction done. Capital first loan acount no[protected].
Amount debited -24006.
Transaction date - 17/12/2018 form hdfc bank acount
Transaction reference no as provide in bank msg - phdf[protected]/billdkcapitalfirstli and
[protected].

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murad saifi

from Bhopal, Madhya Pradesh

Dec 24, 2018

Worst service of bill desk, i paid my electricity bill using billdesk, my payment has deducted from my accout but i have not received any receipt on my mail : [protected]@gmail.com

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Address: Kamrup Metropolitan, Assam, 781018

Website: electricity bill payment

Thank you!

Your payment has been successfully received with the following details. Please quote your transaction reference number for any queries relating to this request.

Transaction acknowledgment

Transaction status

Success

Transaction id

Pur[protected]

Transaction date and time

[protected]:23:24

Transaction reference number

4002461368120181217131907

Account id

[protected]

Email id

[protected]@gmail.com

Transaction amount

Rs. 2302.77

Payment mode

Na

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Their was double payment of my mahavitaran bill, first it showed error so i paid again but both time amount was debited from my account. Upi ids are[protected] and
[protected].
Debited amount is rs 2210
When checked receipt of payed bill first id payment is successful.
Please look in matter and refund one amount.
Thanking you

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Address: Rajkot, Gujarat

Dear sir,

I pay my electricity bill with bharat bill pay bildesk on 16 october 2018.

From my central bank account no. : [protected] bill amount are 4632.

Bill amount are debited my account but not pay my electricity bill.

I am uploaded my bank statement and please fast solve my problem. My electricity bill no. [protected]. Please give you reply this meesge

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M

murugadass m

from Coimbatore, Tamil Nadu

Dec 17, 2018

Today 11/12/18 rbl card payment 8765.45 rs in iob bank online transfer bur not receved in my amount in rbl card.please check in my payment .

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Address: 400099

Website: www.billdesk.com/pgidsk/pgmerc/hdfccard/HDFC_card.jsp

Company name: hdfc credit card
Card no: xxxx xxxx xxxx 5949
Payment amount rs. 6083.00
Payment date: 29th november 2018
Payment through: icici bank

I made the payment through hdfc billdesk on nov 29, 2018 using my icici bank account. The amount got debited from icici on the same day. The transaction receipt from billdesk states that it will take 3 working days to credit the amount in the recipient's a/c. But it's been more than 15 days, the amount is neither credited to the hdfc credit card nor have i received the refund in icici a/c.

BillDesk customer support has been notified about the posted complaint.

Dec 17, 2018

Updated by Wincy No response from Billdesk team yet.

Dec 18, 2018

Updated by Wincy Kindly email me the details of Bank Account in which the money was transferred and date and time of the transaction.

Dec 19, 2018

Updated by Wincy Still no response to my email. I'm asking them the Account details in which the money was transferred, no reply yet.

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A

Abbas@

from Anand, Gujarat

Dec 17, 2018

Hi I'm recharge my amount deduct but recharge not done

amount deducted from bank but not credited to credit card a/c - Comment #3300681 - Image #0

amount deducted from bank but not credited to credit card a/c - Comment #3300681 - Image #1

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Address: Tirupur, Tamil Nadu, 641602

Website: maharajamultiplex.in

I'm from tamil nadu. I booked 3 movie tickets for saturday (15 dec 2018) night in maharaja multiplex coimbatore my amount was deducted from my account but i didn't receive a movie confirmation mail or messages, so i checked maharaja multiplex site the seats i booked early during the transaction was available so i booked the ticket once again., so please refund the amount of 690/- which was deducted before so do a need full.

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G

gaikar.surekha

from Mul, Maharashtra

Dec 17, 2018

I have paid RS 31285 for RBL bank credit card repayment, i have not received any acknowledgement mail or SMS from Billdesk and RBL bank and amount is debited from my account

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V

vanachar

Nov 3, 2021

i paid 41387 for hdfc credit card repayment yesterday but i didnt get confirmation mail or sms from BILLDESK yet and the amount has been debited.

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I was filling a pan application and did my payment through billdesk via debit card but it was unsuccessful and they said they will refund the amount in 6 days... Its been 40 days and they hadnt refunded me with the money... I had attached the screenshot of the payment id with the complaint... Kindly look into this matter.. My earlier complaint has been resolved so i request u to resolve this also... Looking forward for ur response...
Contact at [protected]@gmail.com
Thank u!!

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Aug 7, 2021

Complaint marked as Resolved

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V

Vasudev0807

from Nagpur, Maharashtra

Dec 16, 2018

Dear sir I have pay online payment for Dhfl paramerica life insurance policy but not success payment and MI riesed dispute the payments but not refund my money my account

pan application refund not received - Comment #3299543 - Image #0

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 18, 2018

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

BillDesk Complaints & Reviews

File a complaint to BillDesk

BillDesk reviews & complaints page 159

apdcl prepaid electricity recharge

transaction status showing as pending

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I recharged jio number rs 349 amount is debited but recharge is not done

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have not got my money back from icici after the transaction is failed at lic online site

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regarding jio recharge

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I used to recharge my jio number using google pay upi,money is deducted but recharge is not done

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amount is deducted of my bank but ticket is not issued

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bsnl bill payment 454 failure via bill desk

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lic loan payment

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pspcl bill payment-amount deducted from my bank account but pspcl bill not paid

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credit card bill payment

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amount got deducted but not get updated

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payment stuck but not returned

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payment not forwarded to capital first and no receipt provided but amount is deduct from my bank account

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payment successfully done, but the outstanding amount still showing

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double payment of mahavitaran bill

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not successful my transaction

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amount deducted from bank but not credited to credit card a/c

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amount deducted but confirmation mail I didn't receive

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pan application refund not received

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