Billdesk — money debited from my axis bank account, but not paid to bescom account

Hi,
I paid my electricity bill BESCOM for BESCOM account number [protected].

My Axis Bank account has been debited, but the same has not been sent to BESCOM account.

I am worried now as I might face disconnection of electricity services for my home.

I have never faced this issued in the past when making payments through bill desk.

Please I request that someone look into this urgently and either revert the amount deducted to my bank account or forward the payment to BESCOM/
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Hi, we apologize for the inconvenience caused. Please refer to the following link:https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx to get more details on the topic. Regards, Team Axis Bank.
I am Manideep and I have made a recharge of my jio number rupees 49/- through my jio application and the issue is that amount is debited from my account but the recharge is not done.

Thanking you.

Axis Bank Customer Care's response, Jun 17, 2019
Hi, we apologize for the inconvenience caused. Please refer to the following link:https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudD...⇄ to get more details on the topic. Regards, Team Axis Bank.
Money Deducted from bank account but not receive yet to Receiver.
Pl settle the amount of 46250. as soon as possible.

Detail attached below.

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