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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5416

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656

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4760

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BillDesk reviews & complaints page 164

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I have paid my electricity bill on 12 Oct 2018 but still on pspcl website, it is showing my bill is due. Already money of RS 3050 has been debited from mother 's SBI account but money has not been transferred. Please see to it as today 15 Oct is last date of my bill payment .I'm attaching my SBI account summary and my due bill photos. I think problem in payment gateway somewhere please see to it.

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U

Udayranjan Parida

from Patna, Bihar

Oct 18, 2018

Please reverse my accounts 4000 which is not credit my reliancemutual fund account

regarding payment of pspcl electricity bill - Comment #3244513 - Image #0

D

dattu p

from Attingal, Kerala

Oct 18, 2018

Transaction completed successfully money debited from my account but receiver didn't received amount please slove the as soon as possible because it's my exam fee please solve it

regarding payment of pspcl electricity bill - Comment #3244639 - Image #0

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Address: 110092

I have paid bses yamuna power limited bill of rs 1290 through bill desk on 14 oct 2018. The money has been deducted from my account but bses showed me transaction failed. The payment was made through icici debit+atm card. I request you to take necessary steps regarding it and try to resolve my problem asap. I can't afford to loose 1290 rs its a very big amount for me. Please help

+2 photos

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R

rahul6973

from Muzaffarnagar, Uttar Pradesh

Oct 15, 2018

I had paid uppcl bill through Google pay bildesk service. But bill not paid please return my money

bill desk - money deducted from account but not reached to bses - Comment #3240396 - Image #0

bill desk - money deducted from account but not reached to bses - Comment #3240396 - Image #1

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Address: 147002

Hlo sir/mam,
I recharge my mob no. on 11/10/2018 at 8:30 am but not update in my no and no data is given or activate in my jio no [protected]. I am facing alot of problem due to this. Please check the status of the recharge.
Otherwise return my amount in my account.
Please see what happens in this online transaction.
Thakyou
By Harsh Garg
[protected]

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S

sharrypriya

from Abohar, Punjab

Oct 22, 2018

I paid my hdfc credit card bill 3 days ago.I have not been paid on my bill yet.

Transactions Reference no (PSB[protected])
Payment Amount (10000)
Payment mode (Sbi net banking)

I hope you will solve my problem soon.
Thank you
Surinder kumar

regarding recharge of mobile - Comment #3248386 - Image #0

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Address: Pune, Maharashtra, 411051

Website: public.msrtcors.com/ticket_booking/index.php

I have paid 1246.200 rs. For booking of ticket. Money has been
Deducted from my account, but ticket not booked yet. I giving you
Following details:
Upi ref. No.:[protected]
From: mr milind anil tade ([protected]@okaxis)
Issuer bank: bank of maharashtra

To: billdeskmsrtc (Billdeskpg. [protected]@icici)

Google transaction id: cicagkccgfzvlg
Upi transaction id:[protected]

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R

rajatsuraj

from Bengaluru, Karnataka

Oct 16, 2018

Need to know the details of my transaction reference number PSBI[protected] on 10.10.18 please reply me on rajat.[protected]@gmail.com

M

Mukesh Biswal

from Bargarh, Odisha

Oct 16, 2018

Sir while applying for IBPS clerk my payment show unsuccessful but fund has deducted from account whether I will make the payment twice or not and is this fund will return to my account

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Address: 673655

Sir
I have done a payment via billdesk for aiims an amount of rs 1, 500 on 06 oct 2018, the above amount has been deducted from my account but the transaction was not done. As soon as i sumitted the otp screen froze and error message received after few minutes.

Syn - inr 1, 500.00 debited to a/c no. *7263 on[protected]:31-for pos txn at[protected][protected]-aiimsothdrcard

Kindly do the needful for refunding the amount.

Thanks!

BillDesk customer support has been notified about the posted complaint.

Oct 11, 2018

Updated by Micky Abraham the bank is Syndicate bank

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N

natasha nandi

from Barpeta Road, Assam

Oct 16, 2018

I recharged with 2000 in my apdcl account on 08.10.218 at 6.16 am baring consumer no[protected] name ratna nandi.. My bank account was debitted but no voucher code was generated...kindly provide me with my voucher generated code or else credit my account and provide me a solution at the earliest

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Address: Kolkata, West Bengal, 700075

Website: billdesk.com

I tried to pay through bill desk. After submitting the OTP and clicking on the proceed option, the page showed "TRANSACTION CANCELLED". But I received a message from my Bank that Rs. 2300/- has been debited from my account. Totally disappointed. I want the refund ASAP. Tried to reach you over phone, but none of the contact numbers is working.

I have sent an email also, but have not received any response yet. Simply disgusting.

+1 photos

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K

Karthik Reddy Ponnala

from Anantapur, Andhra Pradesh

Oct 10, 2018

My money was debited .But recharge not successful my UPI RF no[protected]

amount debited from my account but it is showing transaction cancelled - Comment #3234117 - Image #0

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I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 398 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 9th October 2018 9:22 am

From: NISHITHA NEMANI ([protected]@okhdfcbank)
Issuer Bank: Kotak Mahindra Bank

To: Indiaideas ([protected]@icici)

Google Transaction ID: CICAgKCCzq-nYw
UPI Transaction ID:[protected]

+2 photos

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E

E Munikrishna Reddy

from Vijayawada, Andhra Pradesh

Oct 10, 2018

Good morning sir
This is E mini Krishna Reddy
My account no -[protected]
Central bank of India- Ekambrakupam branch
Saturday ie 29/09/18 I transferred 252000 to APBCL for stock purchase. But my payment is missing
Please send to my account above said amount as soon as possible.
Thank you sir

A

Abhishek Arjun

from Anantapur, Andhra Pradesh

Oct 15, 2018

Am unable to track my payment Bill made through BillDesk plz help me how to track my transaction reference number.PADB[protected]

payment done using google pay upi. money deducted but recharge is not done - Comment #3240593 - Image #0

T

thameemche

from Chennai, Tamil Nadu

Oct 15, 2018

Sir, I made a Hdfc credit card payment of Rs.20, 000/- on 09-oct-2018. The transaction status shows successful, but the amount not yet credited into my Hdfc credit card. Since I have not received e-mail from billdesk I don’t have the transaction ID and could not verify online. Kindly do the needful. My e-mail Id is thameem.[protected]@gmail.com

A

anushkan

from Panaji, Goa

Apr 24, 2019

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 449 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.
Recharge was made on 2nd april 2019, its almost a month now.

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Today i recharged for a jio number at application my jio
My jio app has payment gateway integration provided by billdesk
As i was sent to payment page provided by billdesk i selected UPI as mode of payment
I entered upi address and submitted it
As a result I came to a page saying login to account and authorize the payment
I aurhorized payment of ₹349 to
Indiaideas @icici but didn't recieved any recharge from jio
I tried to contact all authorities regarding this (including jio, the bank from which money deducted) but i couldn't get any satisfactory reply from above parties.
So i complained on consumer complaint forum
Please help regarding this payment.
I've upi id of payment paid to [protected]@icici

+1 photos

Oct 15, 2018

Complaint marked as Resolved

Got a refund from company today. I got mail from company for a refund That needed 5-7 working days to refund

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Address: Kolkata, West Bengal, 700028

On 9/10/2018 rs.1350 was paid through my icici credit card 5241 xxxx xxxx 9007 towards calcutta electric supply corporation ltd (Cesc) electricity bill payment for the month of september 2018. My customer id is [protected].
Rs.1350 was debited from my card at 0.03 hrs on 9/10/2018 but amount was not credited towords cesc bill. Even though the amount was deducted for payment through bill desk gateway payment but no payment reference was generated. And cesc bill is showing due for payment.

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R

Rupesh Dodiya

from Ahmedabad, Gujarat

Oct 12, 2018

My transaction was successful but recharge not done my upi transaction id[protected] and my google transaction id-CICAgKCCofSSYA please my fund is refund

amount debited towards cesc bill payment but payment unsuccessful message shown - Comment #3237976 - Image #0

R

Ramesh VD

from Belgaum, Karnataka

Oct 12, 2018

KFC ordered on 10/08/18 at 2pm.paid through paytm.billdesk ppt[protected] and paytm id.[protected].
Suddenly network was down payment has been deducted but order not completed. Now how can I get my payment back.kindly advice and do the need full.

VD Ramesh
Mob.[protected]
Bangalore

amount debited towards cesc bill payment but payment unsuccessful message shown - Comment #3237995 - Image #0

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My account debited but yes bank portal showed below message -

Transaction status pending
Transaction reference number pici[protected]
Transaction date and time[protected]:04:31
Yes bank credit card no xxxx xxxx xxxx 3210
Mobile number [protected]
Email id [protected]@gmail.com
Payment amount (Rs.) 6000.00
Payment mode icici bank netbanking

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D

Debjyoti 19

from Bengaluru, Karnataka

Oct 9, 2018

Rs 208 is deducted from my Paytm account but order is not placed on dominoes pizza.

yes bank pgi billdesk credit card payment through icici net banking - Comment #3233297 - Image #0

S

Saur Abh

from Noida, Uttar Pradesh

Oct 10, 2018

I have done payment of LIC but transction declined in between not reached to lic kindly refund my money ...screen shot below from bank its deducted but not reached lic website kindly refund me pls reply me...

Saurabh Wason
Policy Number
[protected]

yes bank pgi billdesk credit card payment through icici net banking - Comment #3234248 - Image #0

V

vijay vd

from Hyderabad, Telangana

Oct 10, 2018

I Recharge the amount of 153 Rs. through online Bill Desk . My amount was debited from my account. but i did not get any recharge.

Date of Recharge: 03/10/2018.
Merchant Reference No: NIC[protected].
ICICI Bank Transaction ID: [protected].

Please help as soon as possible.

yes bank pgi billdesk credit card payment through icici net banking - Comment #3234415 - Image #0

S

Stan Sings

from Noida, Uttar Pradesh

Oct 11, 2018

I recharged my JIO no using my UPI account but transaction has not been completed. But the money has been deducted from my bank account. I have mailed billdesk support but no one's replying. I want the refund as soon as possible. Reply soon.

yes bank pgi billdesk credit card payment through icici net banking - Comment #3236942 - Image #0

yes bank pgi billdesk credit card payment through icici net banking - Comment #3236942 - Image #1

yes bank pgi billdesk credit card payment through icici net banking - Comment #3236942 - Image #2

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Address: Pune, Maharashtra, 411045

Hi team, I was placed order domino's pizza on 09 October 2018 from domino's official website and I was completed payment via paytm and paytm placed order via billdesk food 1. But this money got deducted from my paytm account but not received by domino's. So please look into this issue.

Order number received from paytm: PPT[protected]

I hope you will refund my money very soon.

Thanks

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Address: 229206

Dear sir,
I would like to inform you that i had making a online payment ₹22347 to pay my policy premium at www.relaincenipponlife.com via upi ([protected]@icici) option through billdesk upi option on dated 29 sept.18 but till now my payment is not credited to reliancenipponlife.
Our transaction details are below...
Dear customer, acct xx5339 has been debited for rs.22347.00 on 29-sep-18 towards linked [protected]@icici. Upi ref no[protected]
And, i have also get my transaction details from my icici bank and he had gave me following details where my amount ₹22347 is credited instead of reliancenipponlife...
Name : indiaideas
Mobile no : [protected]
Account no : xxxxxxxxipay
Ifsc code : icic0000103
Vpa : [protected]@icici
Kindly resolve this query as son as possible.
Because my pri payment is pending till now
Regards
Gulshan kumar
[protected]

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B

banga nwanshahr

from Patiala, Punjab

Oct 9, 2018

Hello sir.
i will pay online gndu univercity Reappear form fees. Rs 1250 deduction in my Bank Account. and transition failed. plzzzz Help me.

ECOM[protected] GNDU

amount debited but not paid till my premium - Comment #3233331 - Image #0

banga nwanshahr's reply, Oct 8, 2018

plzzz rs1250 back in my my bank account.
tranzation failed bt 1250rs deductedmy banck account...
my bank account 3499001503093068
Name SUKHWINDER KUMAR

ECOM 266759128324 GNDU

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Ibps clerk exam 2018
Provisional registration number: [protected]

I made the online application on 5th october 2018 and made the payment for the same through my debit card. The amount (Rs600) was deducted from my account but it shows a payment failure on the online application site. I want to know if the payment is made or not. If not please refund the amount to my account. Also if payment is successful for the ibps clerk application please notify me.
Please revert on what is to be done as soon as possible.

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Address: Alappuzha, Kerala, 690101

Sir/mam
I have done a payment via billdkstatebankcolle for
All india institute of medical sciences post-graduation (Mdms) examination
An amount of rs 1, 517.70
(Narrationnhdf[protected]/billdkstatebankcolle)
On 05 oct 2018, the above amount has been deducted from my account but the transaction was not done.
My bank is hdfc.
Kindly do the needful.
Thanking you....

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I have done recharge of 2000 on 2 oct on apdcl prepaid meter no[protected]
Through debit card from my central bank debit card it is showing sorry card is in process we will do if we find our card after 5 min i got message.. Money debited from my account but not generated voucher code on apdcl prepaid meter voucher section when i m seeing it is not showing.. I have done again next transaction of 2000 then it is successful.. Voucher code is also generated then where my previous money gone... Kindly help refund my money please in my bank account or generated voucher code

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Oct 05, 2018

Updated by Kiran Jindal [protected]@gmail.com

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My Jio number recharge with paytm and money deducted from my account and recharge not done and I have BILLDESKutill order id and wallet txn I'd also so plz your support team to ask and help my this problem and take action so far and help me and refund my amount to my account and fast response send to email i wish to your customer care team contact me as so fast .

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Address: Bagalkot, Karnataka

I am doing ksrtc e-ticket booking with debit card transaction on[protected] at 1.20pm through bill desk. But transaction will fail amount rs 550 can debited.. Please resolve the query as soon as possible.
Name: manjunath desai
A/c number:[protected]
Branch: icici bank ilkal
Service: debit card
Transaction id: sb498800
Date: 01/10/2018
E-mail: [protected]@gmail.com

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Address: Agra, Uttar Pradesh, 282010

We have made an online payment through billdesk for our electricity bill to the company torrent power ltd agra.

My bill not paid but payment debit in my account.

Plz return my payment.

Bank transaction - bil/[protected]/torrent bill/nico[protected]

Bank - icici bank

My torrent sevice no.[protected].

Bank statement - attached

Name - avdhesh kumar neeraj

Mobile no - [protected]

+1 photos

Oct 6, 2018

Complaint marked as Resolved

My complaint wiil be solved ... pls closed my complaint

BillDesk customer support has been notified about the posted complaint.

Oct 06, 2018

Updated by Avdhesh kumar neeraj My complaint has been solved... so plz closed my complaint...

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Address: Jaipur, Rajasthan, 302017

Website: www.billdesk.com/pgidsk/pgmerc/jvvnljp/JVVNLJPDetails.jsp?billerid=RVVNLJP

Dear sir/madam,

On 28 september, i have made an online payment of inr 8720.0 with transaction id [protected] towards payee bill desk bpc for my electricity bill no [protected] of jaipur vidyut vitaran nigam ltd. (K no –[protected]/ ac no[protected].

But i have not received any payment receipt of confirmation sms.

Kindly resolve my problem else give me contact information of your support systembr...

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Address: Kolkata, West Bengal, 700023

Money got deducted but order was not placed: how to get back the amount from a faulty transaction

I placed an order in Domino's and made the payment through paytm wallet.

my amount got deducted via billfood1 but the order was not placed.kindly help me with the same

Order id-NPT[protected]

Deducted amount-465

From

Zarin Akhtar

[protected]@gmail.com

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D

Daiszy Ranjan

from Muzaffarpur, Bihar

Oct 1, 2018

Sir i have been done a payment to gate 2019 the amount deducted but gate asked to do another payment... Then again i payment to gate.
My 1st deducted amount till now not refunded...
RAJEEV RANJAN
[protected]@gmail.com
Gate 2019

V

vrr_123

from Chennai, Tamil Nadu

Oct 2, 2018

LIC premium Rs.3340.00 paid transaction reference No.[protected] dated 26.9.18. Money debited from My ICICI bank SB Account but payment not credited to LIC Transaction failed.

Immediately process refund.

Your early immediate action will be highly appreciated.

I cannot afford to lose my hard earned money.

vrr_123's reply, Sep 27, 2018

I have complained to LIC matter is still pending, immediate refund of money debited is requested

A

Abhishek Middha

from Noida, Uttar Pradesh

Oct 2, 2018

I have done a prepaid recharge of Rs 351 using billdesk payment gateway . Amount is debited from my A/C but not received as the recharge amount

Kindly refund the amount as early as possible

J

Jaishokeen

from Delhi, Delhi

Oct 4, 2018

I pay due payment of my car but the payment is not updated in the account till now my loan no is 43045494 and the reference no. through i pay the amount of 21095 is NHDF[protected].please tell in how much time payment is updated

money got deducted but order was not placed - Comment #3229337 - Image #0

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