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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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N
navinnasta
Nov 14, 2018
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Hello,

With regards to the transaction from axis bank to dish tv vc no. [protected]

Payment id reference no: puti[protected]

Bid no.[protected]

Which today is day 3 and till now dish tv india officially declines payment is not received

Need explanation for delay by bill desk or why the payment is not pushed by bill desk (Payment is being hold for no reason)

Best regards,

Navin nasta

[protected]
BillDesk customer support has been notified about the posted complaint.
Hi, we are here to help! Please Inbox us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
Money deducted for bescom billdesk
No refund made and no bill paid
Error - PBE10002-unable to authorize

Account ID - [protected]

complaint bid no. 618524860 / payment id reference no: puti6889072317. - Comment #3272370 - Image #0
My order id is [protected] and [protected] on 12/11/2018. i ordered from dominos and paid for it through paytm and received an email from bill desk that the payment has been successful. However the payment was not received by dominos and money was deducted from by bank account which is a total of Rs 208. Kindly refund me my money back. Thank you.
I have made transaction through paytm to Domino's but wrongly it was paid to bill desk please help
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    M
    Manish Kumar Garg
    from Gurgaon, Haryana
    Nov 14, 2018
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    Hello

    I have made a transection through my paytm wallet to dominos but wrongly post by paytm to billdeskfood1 through order id ppt[protected] by paytm at 9.55 pm dated 12/11/2018 by paytm transection id [protected] of inr 899/-. Paytm has refused to do anything until it is confirmed by billdeskfood1.

    Request you to trace my payment as per above transection id & kindly refund the same urgently.

    Regards
    BillDesk customer support has been notified about the posted complaint.
    I paid through my paytm wallet today(13th Nov, 2018) and the amount got deducted once but Dominos didn't receive any order, though INR404 was received by BILLDESK.
    I have also attached the transaction IDs that shows that I paid the amount to BILLDESK.
    Looking forward for the refund asap.
    Thanks.

    payment made but service not received - Comment #3270766 - Image #0
    I've placed an order at domino's and I payed through paytm but I received a message that my money was deducted and instead transferred to BillDeskfood1 with order Id PPT[protected] at 6:7pm, my order is not booked and I don't know how this transfer happened but my money was deducted.. Please refund me asap .

    payment made but service not received - Comment #3270835 - Image #0
    Made a payment online using paytm of amount 2360 to NMAT by GMAC, paytm showed that the payment is successful but the NMAT by GMAC showed the status "transaction failed".
    My account has been debited with Rs 2360 but the reciever did not recieve anything.

    payment made but service not received - Comment #3272201 - Image #0
    Money is debited. But my current bill tsspdcl payment is not successful
    Sir, . My electronic bill not pay 4182/ 4nov.2018 BBPS ID-BD01H0224007. UPI Transaction ID[protected]
    Bill desk ID-BDGO[protected]o

    payment made but service not received - Comment #3275619 - Image #0
    Sir, Bill desk payment made to DG Shipping but DG Shipping not received,
    Payment done - 12/09/2021 and 13/09/2021
    Transaction Id - 1558332 and 1558565
    Kindly solve the issue.
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      S
      Sneh Kant
      from Jammu, Jammu and Kashmir
      Nov 14, 2018
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      Address: Ludhiana, Punjab, 141002

      My money got deducted for an order of domino from paytm made via billdesk food1 payment method but transaction fails and my order did not receive by domino now domino or even paytm is not taking responsibility and bill desk is also not replying don't know what is the issue my mobile number is [protected] paymnet id is ppt[protected] at billdesk food1
      BillDesk customer support has been notified about the posted complaint.
      My transaction failed for two time 325, 325rs against dominos but amount deducted from my paytm wallet what i will do?
      Kindly refund my moeny. This is such a [censored] action. Why you guys do like this. Give my money back quickly.

      money deducted but transaction failed - Comment #3270758 - Image #0
      money deducted but transaction failed - Comment #3270758 - Image #1
      HDFC credit card payment was made through BillDesk on[protected] from my ICICI bank, the same is refeclted in my statement please ref photo copy of ICICI bank statrement is attached. Bill/NFT/[protected]/Cd Nov pty/Self

      money deducted but transaction failed - Comment #3272381 - Image #0
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        D
        Def Jam
        from Kaithal, Haryana
        Nov 13, 2018
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        Address: Palwal, Haryana, 121102

        Sir/Mam
        money was deducted from my paytm wallet for dominoz to billdeskfood1 the amount was inr 182 it shows in paytm wallet statement hat money is paid to billdeskfood1.i contacted dominoz they told to contact paytm and pyatm told to billdesk.i dont know what to do . please help me to refund my money
        billdesk order id #PPT(protected)
        paytm wallet txn id (protected)
        my mobile no (protected)
        date of transaction 13nov2018 and timing of deduction of money is 12 :54pm
        +3 photos
        BillDesk customer support has been notified about the posted complaint.
        I have placed order for pizza in dominos through paytm
        But the payment was deducted but no order generated
        Worst experience and disappointed
        Kindly check and revert back soon

        dominos order failed but money deducted from paytm wallet to billdesk food 1 - Comment #3270822 - Image #0
        Payment done by Paytm to BillDesk but service not given and shown transaction failed.. please resolve

        dominos order failed but money deducted from paytm wallet to billdesk food 1 - Comment #3272371 - Image #0
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          D
          Divya Purohit
          from Khurai, Madhya Pradesh
          Nov 13, 2018
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          Address: Jabalpur, Madhya Pradesh, 482002
          Website: Billdeskfood

          Dear sir/madam,
          On tuesday morning i. E on 13th november 2018 i ordered dominos pizza from shanti nagar jabalpur cost of 498.00 though paytm wallet. My amount deducted from my bank but dominos told that they didn’t get payment. From paytm i received the confirmation message and the order id is ppt[protected].

          I called paytm also they are telling payment showing done. And now aftere telling please contact the billdeskfood1 customer care team for further confirmation.

          I need my refund as per.. Kindly look into the matter on urgent basis...
          BillDesk customer support has been notified about the posted complaint.
          I paid my hdfc credit card bill 3 days ago. I have not been paid on my bill yet.

          Transactions reference no (Psb[protected])
          Payment amount (10000)
          Payment mode (Sbi net banking)

          I hope you will solve my problem soon.
          Thank you
          Surinder kumar
          Email [protected]@gmail.com
          [protected]

          amount deducted however order is not placed - Comment #3270050 - Image #0
          I had made payment of my credit card with transaction ref No :- PICI[protected] on date[protected] but still is not reflecting in HBSC card outstanding amount.
          Pay from ICIC Ref:- [protected]

          HSBC Credit Card pay no -xxxxxx9288

          amount deducted however order is not placed - Comment #3270690 - Image #0
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            A
            AK chen tn
            from Chennai, Tamil Nadu
            Nov 12, 2018
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            Address: Chennai, Tamil Nadu
            Website: www.billdesk.com

            I have ordered medium pizza to velachery location 508 amount got deducted but didnt received any notification after that. Called to the dominoz customer care they said no order received with my contact number. I lost my amount dont order with foodbox app(all food app in one) and dont order in dominoz - they are not taking any responsibility.
            I have attached my order details please help.
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
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              A
              adhchw
              from Noida, Uttar Pradesh
              Nov 11, 2018
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              Address: 110091

              Bill paid for standard chartered credit card, although credit has not been made to the bank. Note below details and resolve asap.

              Transaction status : success

              Transaction reference number : phdf[protected]

              Transaction date and time :[protected]:22:40

              Standard chartered bank card no. Xxxx xxxx xxxx 7260

              E-mail id. : [protected]@gmail.com

              Mobile no.[protected]

              Payment amount (Rs.) 19804.18

              Pay from : hdfc bank
              BillDesk customer support has been notified about the posted complaint.
              Nov 11, 2018
              Updated by adhchw
              What is the point in asking my hdfc account balance with regard to this complaint. Senseless people. And then disconnect the call on top of it. Can't even track this transaction with the reference no. given in bill desk receipt. What non sense. Resolve it ASAP!!!
              Recharge my jio no. [protected] on
              07nov2018 08:17 by Payton but no recharge on my no. Please recharge

              credit card bill payment not credited to the bank - Comment #3268135 - Image #0
              Montu Yadav's reply, Nov 10, 2018
              Sorry Paytm
              Please help us to pay our examination fee because we are trying since 4 days and the same results came .
              The screen is showing the same thing" try after 24 hours" since 3 days.
              And today is the last date of payment.
              So please let us pay our fee on time
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                D
                dileep1999
                from Bulandshahr, Uttar Pradesh
                Nov 10, 2018
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                I was trying to do a fee payment through upi on billdesk of 106.90 rupees on nsdl website against the token no-[protected] when the transaction was done the status shown on upi app that is your transaction is successful but when i again visited on the nsdl website it shows to payment again after that i tried to contact billdesk and nsdl through mail but they didn't reply after that i contacted to bank they suggest me wait or contact billdesk but billdesk is not replying please solve my issue as soon as possible
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                I have paid electricity bill of CESC Kolkata from Google pay but status is showing payment fail.But amount Rs 1300 has been deducted from my account on 10th Nov 2018.Please check and confirm when I will get my money back.

                money did not refunded to account - Comment #3268069 - Image #0
                I was trying to pay my fees of Guru gobind Singh indraprastha University, New Delhi on their website . One of my transaction failed due to insufficient funds after that I tried to make payment but Everytime it showed transaction failed
                Dear Dileep,

                To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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                  N
                  Navyashree Muniraju
                  from Bengaluru, Karnataka
                  Nov 10, 2018
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                  Hi,
                  Good day
                  On 6th nov 2018 i have booking tickets on book my show from icici net banking via bill desk.
                  Amount has been deducted by my account and trasvered to bill desk, but after that it has not transferred to book my show. The transaction id is bil*onl *[protected]*bill de.

                  Please refund my amount that is rs.511.00

                  Thanks,
                  Navyashree m
                  [protected]
                  BillDesk customer support has been notified about the posted complaint.
                  My k no[protected]
                  transaction referance number
                  nbbc[protected] date[protected] rs 1585
                  if not credit

                  amount not refunded - Comment #3268168 - Image #0
                  amount not refunded - Comment #3268168 - Image #1
                  I am pay kreditBee loan payment 8130 rs not received kreditBee loan account I am pay bhim apps payment 8138 rs upi account [protected]@upi Transaction ID[protected] date 6 November 2018 time 01:57:50 am my canarabank Account payment debit 8138 rs My name Rajinder kaur my phone no [protected] gmail [protected]@gmail.com

                  amount not refunded - Comment #3268203 - Image #0
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                    R
                    rajinder kaur raji
                    from Patiala, Punjab
                    Nov 9, 2018
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                    Not receiving payment kreditbee loan transaction ID[protected] date 6 November 2018 time 01:57:50am payment transfer upi transfer side [protected]@icici my Canarabank Account payment debit 8138 rs not receive kreditbee loan account my Rajinder kaur my phone no [protected]

                    Upi[protected]@upi

                    Gmail [protected]@gmail.com
                    +2 photos
                    BillDesk customer support has been notified about the posted complaint.
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                      N
                      Nmaxim101
                      from Mumbai, Maharashtra
                      Nov 9, 2018
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                      Address: Nashik, Maharashtra, 422003
                      Website: Jio application mobile

                      Money debited from my icici account for jio phone recharge via net banking option.

                      But jio claims transaction not processed. Phone number charged [protected].

                      Transaction ref. #dear customer, your account xx0424 has been debited with inr 398.00 on 08-nov-18. Info: bil*onl*[protected]*bill de.#

                      I am really unhappy and what to know where my money is? I want my money back asap
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        Shivakumar C
                        from Bengaluru, Karnataka
                        Nov 8, 2018
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                        Address: 561203

                        Hello, rs.650 amount has been deducted from my account to sun direct at 9 pm, 08/11/2018. But still not recharged, done online recharge by sun direct website. Please recharge or refund the amount as soon as possible. The payment is done by using debit card of axis bank we got referral number amount deduction status as message instantly but not recharged. Even called customer service of sundirect but still no use, please resolve for the same.
                        BillDesk customer support has been notified about the posted complaint.
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                          1
                          123tanmay123
                          from Kolkata, West Bengal
                          Nov 6, 2018
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                          Address: North 24 Parganas, West Bengal

                          Money deducted from ubi account but not paid to wbsedcl. Today 6/11/2018 at 2.47pm a sum of rs4322.78 has been deducted from my account but not paid to west bengal state electricity distribution corporation limited, wbsedcl as electricity bill. P lease go through the attached screenshots which will provide you the clear idea of transaction made to transfer the money.
                          +2 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Nov 07, 2018
                          Updated by 123tanmay123
                          When the problem will be resolved?
                          Nov 08, 2018
                          Updated by 123tanmay123
                          My problem is not resolved.
                          Sir yester day I transfred 3000 to Mr gunti. Anil raju his account number [protected]
                          Kotak mahindra bank i already debit in my account but he can't get money so please consider this problem my account number
                          [protected] canara bank guntur

                          money not transferred - Comment #3264431 - Image #0
                          Anusharaj Gunti's reply, Nov 6, 2018
                          My name is gunti anusha
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                            A
                            Arun Jaiveer
                            from Cuddalore, Tamil Nadu
                            Nov 4, 2018
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                            Dear sir/madam,

                            I made a payment to hathway using google pay upi, money got deducted but transaction failed. Details below

                            From: arun jaiveer (Arunreyes. [protected]@oksbi)
                            Issuer bank: state bank of india

                            To: googlepayhathway (Billdeskpg. [protected]@icici)

                            Google transaction id: cicagkcc_vksyg
                            Upi transaction id:[protected]

                            Thanks
                            Arun
                            BillDesk customer support has been notified about the posted complaint.
                            Electrcity bill not payment recovering reason error as raha hai
                            Online billdesk ke throwElectricity Ac/no [protected]
                            Vijay kumar Goel
                            Transction is no
                            [protected]
                            Vijay a bank
                            Moga
                            Amount 2010
                            Contact no [protected]
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                              V
                              vkuldeep4
                              from Indore, Madhya Pradesh
                              Nov 2, 2018
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                              Address: Bhopal, Madhya Pradesh

                              One day ago, i was trying to make a payment of 22820 rs. With punjab national bank netbanking to rbl credit card bill payment through billdesk. But its stuck in "do not refresh or press back button" for 4-5 min. And then it automatically says error. Now i am in trouble and worrying also about my payment. Please help me.

                              Transaction id - billdesk /ppnb[protected]/[protected]/rbl

                              Mobile no. - [protected]
                              BillDesk customer support has been notified about the posted complaint.
                              I am pay loan amount kreditbee loan apps I am payment upi tranaction rs 8138 my upi [protected]@upi my Canarabank APPROVED the transaction Id[protected] date 6 November 2018 time 01:57:50 Am kreditbee not loan. payment not receive.

                              money is debited from account through net banking but not credited to receiver account - Comment #3264300 - Image #0
                              money is debited from account through net banking but not credited to receiver account - Comment #3264300 - Image #1
                              While making payment to LIC the transaction has failed but the amount has been deducted from my bank account. How long it will take to refund/credit the amount to my bank account.
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                                O
                                opuppal
                                from Harda, Madhya Pradesh
                                Nov 2, 2018
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                                Address: Kapurthala, Punjab, 144401

                                I have made payment of punjab state power corporation ltd, punjab bill for rs.27500-00 on 02.11.2018 through bill desk to account
                                No.[protected] and transfer reference no. Pobc[protected]
                                But bill receipt not generated amount rs.27500-00 already debited to my bank oriental bank of commerce g. T. Road phagwara. Please credt same to my bill a/c no.[protected] r. S. Lali. Please lodge my complaint and rectify the error and inform me accordingly.
                                Thanks
                                BillDesk customer support has been notified about the posted complaint.
                                Today at 12.11 PM I was recharging my Tata DoCoMo no [protected] on Tata DoCoMo website on the the payment option I paid through the Phonepe Upi successfully but the recharge was not done so plz consider the matter for better understanding I also attached screenshot of successful transaction

                                payment receipt not generated - Comment #3261700 - Image #0
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                                  G
                                  gulshan.wadhwa
                                  from Chandigarh, Chandigarh
                                  Nov 1, 2018
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                                  Address: Bathinda, Punjab

                                  The brief points are —
                                  While making a payment of rupees 18760/= on date 7.9.2018 to pspcl by online rtgs through my dena bank account no[protected], the txn was completed in two attempts. The same amount ie -18760/- was debited in my bank a/c on both occasion but reference no is issued once.

                                  Mean to say that -18760/- is debited in my a/c two times and single entry reflects in pspcl a/c.

                                  Requested to refund -18760/=
                                  BillDesk customer support has been notified about the posted complaint.
                                  Sir
                                  I ravindra kumar bishnoi pay money for college form mgsu b.a. 1st year. My payment has deducted from my account but the txn has not successful.

                                  debited my bank account twice by -18760/= on date 07.09.2018 while reference no issued only once - Comment #3259996 - Image #0
                                  debited my bank account twice by -18760/= on date 07.09.2018 while reference no issued only once - Comment #3259996 - Image #1
                                  debited my bank account twice by -18760/= on date 07.09.2018 while reference no issued only once - Comment #3259996 - Image #2
                                  I paid my emi through Mahindra quick pay but it was not reflected in my loan account. Amount is debited in my account
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                                    S
                                    Satya Uzumaki
                                    from Bhimavaram, Andhra Pradesh
                                    Nov 1, 2018
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                                    Resolved

                                    paid electricity bill twice for the same consumer number

                                    Website: www.apspdcl.in

                                    I have paid twice for the same consumer number. I have attached both receipts of the bills. I have waited for 20 days but I didn't get any refund. Please solve my issue.
                                    Transaction ID s are
                                    BBPSBD01G9089457
                                    PHNN[protected]
                                    I have paid bills on[protected] on Google pay and phone pe respectively. So kindly solve my issue and refund my amount back to my source.
                                    Thank you.
                                    Consumer number:[protected]...
                                    +2 photos
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                                    N
                                    natarajan karthick
                                    from Delhi, Delhi
                                    Nov 1, 2018
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                                    Address: 600127

                                    Dear sir/madam,

                                    Today (1/11/2018) 1st november i made a transaction through bill desk for lic premium payment for rs 3841.69 after payment (Through icici net banking) amount has been debited from my account and its not successfully paid back to lic please help me to credit that amount to my account
                                    Reference no: bil*onl*[protected]*billde
                                    My contact details
                                    Name : karthick
                                    Mobile no :[protected]
                                    BillDesk customer support has been notified about the posted complaint.
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                                      S
                                      sm102185
                                      from Burla, Odisha
                                      Nov 1, 2018
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                                      Hi team,

                                      Could you please help advise the status of the transaction id: nici[protected]. The amount is not yet credited to the credit card account.
                                      This is related to bill payment against standard chatered credit card. Please let me know the status asap. Thanks for your help in advance!

                                      Please let me know if you need any further details.

                                      Thanks
                                      Soumya
                                      BillDesk customer support has been notified about the posted complaint.
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