BillDesk Complaints & Reviews

Paid my bill amount through upi and its ref no[protected] and
Billdesk ref id phd[protected] dated 22/2/2019
And bank transaction no hdf270e30e3c42b4661
My upi id [protected][protected]@paytm
Merchant name :maha online
Bill amount rs 3966
The amount debited through my sbi saving account (Xxxxxxxxxx6564)

So ple rectify my issue as early as possible

Am also contacted with merchant but they have no sufficient information about this transaction

Thanking you

Ch ashok guptha
Mobile [protected]
Email [protected]@gmail.com
Hyderabad

May 10, 2019

Complaint marked as Resolved

Rapid response which was expected that we got with in 12 hours

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Sir/ madam,
I have done the payment for aiims entrance examination 2019 on 22.02.2018 via upi through the bill desk portal. Immediately my amount 1500 got debited from my account. But in my application form it showed payment unsucessful due to some reason and the payment status still shows pending. So i would be glad if you would kindly consider my case as soon as possible. My registration id is u[protected]
And ruc is 8176657.
My upi transaction id is[protected].

+1 photos

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A

arjun pokhrel

Feb 27, 2019

I paid my electricity bill thru netbanking.amount has been deducted but trnsction is failed.pls check.
Name Arjun kumar
Account number [protected]

payment of application form - Comment #3363099 - Image #0

payment of application form - Comment #3363099 - Image #1

payment of application form - Comment #3363099 - Image #2

payment of application form - Comment #3363099 - Image #3

payment of application form - Comment #3363099 - Image #4

payment of application form - Comment #3363099 - Image #5

payment of application form - Comment #3363099 - Image #6

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Address: Mumbai City, Maharashtra, 400078

I was paying the insurance renewal payment through paytm for my bharti axa life insurance. The paytm order id is ppt[protected]. Attached is the screenshot for the same.
However the amount of rs. 19776/- has been deducted but its not credited to my insurance account. Attached is the screenshot of the same.
Request you to refund the respective amount as soon as possible.
Thanks in advance!

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I tried paying the fees for the examination online through netbanking method. The amount for the same being 1517/- got debited from my account. However, nptel shows the payment to be still pending. So i tried another payment which was successful. i would like to know by when the refund would be generated and by when will it be reflected in my bank account. Requesting for the same at the earliest.

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S

sarjeet dayma

from Jaipur, Rajasthan

Feb 22, 2019

Dear
Sir I have online pay in EPFO PAYMENT IN 14/2/2019.The payment amount is 170595/- MY bank of baroda a/c has been debit the amount but the EPFO A/C HAVE BEEN waiting from bank payment response & not credit this amount .
my transaction id S61902263
My transactin Description:EBANK:[protected]/0121402190022694001902008909 I/E
PL.help me

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R

Ritik Sullaniya

from Delhi, Delhi

Feb 27, 2019

DEAR SIR/MAM
I have done a payment for Undergraduate MBBS course AIIMS through billdkstatebankcolle of amount Rs. 1217.70
on 22 feb 2019
amount has been deducted from my hdfc account but payment is not done
please refund my amount as soon as possible
Thank you

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H

hamid raza hamid raza

from Jodhpur, Rajasthan

Feb 27, 2019

I was pay 1500 rupees through pgi bill desk upi for Aiims application form than money was deducted but not successful payment.so please refund my money.my upi [protected]@kotak

payment refund for nptel - Comment #3363481 - Image #0

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S

Student 208X1A1223

Aug 23, 2022

I have paid NPTEL fee through phonepay using i qr code, amount deducted from my account but, I got payment failed e-mail, when will I get refund.

payment refund for nptel - Comment #4040371 - Image #0

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Address: Bangalore, Karnataka, 560060

Website: www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx

Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our axis bank corporate account.

But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending....

+1 photos

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I have been repaying my credit card bills from bill desk for quite a number of years.
On 4th feb i have repaid an amount of rs10000 towards corpiratiin bank credit card bearing 0816 as last digits inadvertently from your lic credit card repayment site.
The transaction number is piob[protected].
The bank authorities have informed that they didn't get automatic credit for the amount.
They have deducted my sb account for the amount.

I request your goodself to look into the issue and see that the amount is credited to my sb account at the earliest.

Regards,
Subbarao
[protected]

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Address: Rupnagar, Punjab, 140001

I had made a net banking transaction of rupees 1870/-. But transaction got failed and on the billdesk page i got an error with message ("please try later"). But amount got deducted from my vijaya bank account. Later, i checked with bank, they said transaction is successful, please check with merchant.

Below are the details of this transaction. I request you to refund the amount of rupees 1870/- deducted from my bank account.

1. Transaction id : 23948168
2. Transaction ref id: 26174884
3. Transaction type : shopping mall payment
4. Date and approximate time of transaction: 15/02/2019 09:46:19 am ist
5. Bank name : vijaya bank
6. Payment gateway : billdesk
7. Amount in rs. : 1870/-

+2 photos

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A

amit1714

from Manali, Himachal Pradesh

Feb 19, 2019

I had don my payment. Please check payment status transaction Id PNB[protected], date 25-jan-19, kindly do the need full.

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P

Pardeep Manocha

from Shimla, Himachal Pradesh

Feb 20, 2019

Pspcl bill payment sum of rs. 3450.
with ref. No. ppnb/[protected]/[protected]

through billdesk not received by pspcl.

Kindly do the needful as soon as possible.
I shall be very thankful to you
Regards: Pardeep Manocha

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D

Darshankumar Gadpayle

from Pune, Maharashtra

Feb 20, 2019

My transaction reference no.[protected]
Date 11 february 2019 time 15:34
Jio recharge not completed on user number.
So You are refund my rupees

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S

svyas36

from Jodhpur, Rajasthan

Feb 22, 2019

Online payment to jio mobile recharge amount deducted by my bank account but recharge pending
ref no. Bil*onl*[protected]*.

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Address: Bankura, West Bengal, 722122

Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through state bank of india net banking on 13/02/2019 for rs. 2408. The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
Transaction reference of sbi is igafkgxdg7.
It is requested to kindly look into the matter at the earliest.

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Address: 731234

This website requested money for jio recharge on my phone pay account. My money was debited but recharge is still not successful.my phone pay account also shows that the money was debited, the photo of which has been attached by me below. I thus request that my recharge should be done as soon as possible
My jio plan was for 399 rupees was to be activated. It was valid for 84 days. And provided a speed of 1.5 gb per day.

+1 photos

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J

jaiwiz

from Bengaluru, Karnataka

Feb 19, 2019

On 17th Jan 2019, I tried to renew my Insurance online on Iffco-tokio website . I chose billdesk as payment gateway to make the payment an Amount of 3, 485 was deducted from my bank but the insurance company deny receiving the amount.

Transaction date :17-Jan-2019
Amount : 3485.00
Reference No. IGAFEYKSD4

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R

rajendra jadhao

from Pune, Maharashtra

Feb 19, 2019

Mobile number is [protected] money deducted to my hdfc. Thanks for paying Rs.1, 180.00 from A/c XXXX3248 to BilldkStateBankColle via NetBanking. Call [protected] if txn not done by you

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Hello team,

This transaction is showing failed at the merchant end and they have confirmed that they have not received payment for this and the amount has already been debited from my hdfc bank account on 4th february.

Please can you let me know when will i receive refund for this transaction?

Upi transaction id:[protected]

To: the new india assurance co. Ltd. Billdeskpg. [protected]@icici

From: arun singh (Hdfc bank) [protected]@okhdfcbank

Google transaction id: cicagkds-otqya

Chq./ref no. : [protected]

(4th feb using google pay) ref. 0103sl00ipay - [protected][protected]collect-pay-request

This was done from my account which failed initially and then was successful on 6th as told by google pay customer people (Google pay upi retired it and it was successful). We want a reversal of this transaction as it is in failure and the policy was not issued for this transaction.

+2 photos

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A

ArunSingh2101990

Feb 18, 2019

No repose from anyone yet...

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Address: Mumbai City, Maharashtra

This website requested money for jio recharge on my phone pay account. My money was debited but recharge is still not successful.my phone pay account also shows that the money was debited, the photo of which has been attached by me below. I thus request that my recharge should be done as soon as possible
My jio plan was for 399 rupees was to be activated. It was valid for 84 days. And provided a speed of 1.5 gb per day.

+1 photos

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Address: Pali, Rajasthan

I had reachrged my jio no. Through myjio app using paytm option. I have his phone so i recharged for 49/- but yet now didn't recived that amount on my jio no. 49/- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem

Paid rs.49 to billdeskutil
At 5:12 pm.

Txn id:[protected]

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Address: New Delhi, Delhi, 110084

Sir i have payment to hdfc credit card rs.1811 buy transation status is pending and transaction reference number puti[protected] and transaction date and time[protected]:37:45 and rs.1811 debited in my axis bank account kindly solve this problem immdeatly

My mob. No. [protected]
My e mail id: [protected]@gmail.com

Thanks
Jitender kumar jha

BillDesk customer support has been notified about the posted complaint.

Feb 09, 2019

Updated by 8929292460 SIR I HAVE PAYMENT TO HDFC CREDIT CARD RS.1811 my TRANSATION STATUS IS PENDING and Transaction Reference Number PUTI[protected] and Transaction Date and Time[protected]:37:45 AND RS.1811 DEBITED IN MY AXIS Bank ACCOUNT KINDLY SOLVE THIS PROBLEM IMMDEATLY

MY MOB. NO. [protected]
MY E MAIL ID: [protected]@gmail.com

THANKS
JITENDER KUMAR JHA

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A

Anoop Pk

from Chittur, Kerala

Feb 11, 2019

RBL credit card payment not successful, RBl card number [protected]
Payment date feb 08 transfer bank hdfc netbanking

transaction status pending of hdfc credit card payment - Comment #3347917 - Image #0

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R

Rajlakra

from Kolkata, West Bengal

Feb 11, 2019

I have recharged my jio number via upi but money deducted from my bank account but my jio number did not get recharged. While doing recharge I got massage that reliance jio infocomm limited has requested payment of RS 149 from a via mobikwik click here to pay via UPl

transaction status pending of hdfc credit card payment - Comment #3348065 - Image #0

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A

Akisingh

from Etawah, Uttar Pradesh

Feb 12, 2019

I have recharged my Jio number with a data plan costing ₹299. I paid through upi to the following account reliancejioinfocomm.[protected]@hdfcbank
But once I paid, I didn't get a message from Jio stating that my data plan was activated.
So please refund my money to my account
Transaction id is[protected]

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Address: Anand, Gujarat, 388540

I used phone pe app i paid my electricity bill trough phone pe app since 02-jan-2019 amount is 1047rs. Diducted my union bank
But i not recieved paid slip or massages trough mgvcl.
Transactionid-n1901021315403151103712
Billdesk transaction id-bd[protected]
So these bill not paid to mgvcl so, pls refund me

My mgvcl consumer no-[protected]

Kindly answer with my email - rami. [protected]@gmail.com

+1 photos

Feb 10, 2019

Complaint marked as Resolved

Dear billdesk kindly ask me this mgvcl electricity bill amount rs.-1047 is paid or not paid ? If not paid so, plz refund my amount immediately to my bank account Plz, i waiting your reply

BillDesk customer support has been notified about the posted complaint.

Feb 09, 2019

Updated by Amit rami9746 Kindly this my electricity bill for mgvcl is paid or not paid?
If this transaction is not paid to biller so,
Refund my amount
Because this transaction receipt are not recieved to me to till date.

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S

sharini thangam

from Tirur, Kerala

Feb 12, 2019

I have made my HSBC credit card payment on Feb 1 2019.. still now the amount is not credited.. As of today date ( 05/02/2019) I was waiting for past 4 days .kindly help me it's very urgent..please look in to the issue and call me [protected]

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sharini thangam's reply, Feb 5, 2019

Kindly respond me

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Address: Ghaziabad, Uttar Pradesh, 201010

I have used billdesk to pay my hsbc credit card using my indian bank netbanking.
I paid rs.80000 towards the credit card due. The money has been deducted from my indian bank account.
The details:
Withdrawal
Transfer
Billdesk
Pinb[protected]
/hsbccard/
Transfer to
[protected]
Dated: 06/02/2019 at 23:26.

The money has not been deposited to my hsbc credit card account.

Please resolve the issue at the earliest.

Thanks and regards

Anjan ananda sen

+1 photos

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K

Kunal1857

from Madhugiri, Karnataka

Feb 11, 2019

I used google pe app to recharge my jio number [protected] dated: 08/02/2019 by 5:10pm but my transaction is successful but recharge for my jio number is unsuccessful so that i hope i will get the refund... I was waiting for the refund .. Please refer to the screenshot provided... About the transaction...

amount debited from my account but not paid to credit card - Comment #3348075 - Image #0

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A

Amit rami9746

from Vadodara, Gujarat

Feb 11, 2019

I have recharged my jio phone no.[protected] on 8th feb 2019 using reliancejioinfocomm/billdesk for rs. 349 using net banking o[censored]nion bank of india the amount was deducted from union bank on same day. But my jio connection is disconnected due to nonpayment. Please refund the amount.
Kindly convey answer my email id: rami.[protected]@gmail.com

amount debited from my account but not paid to credit card - Comment #3348102 - Image #0

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Amit rami9746's reply, Feb 9, 2019

There is a not resolved my complain
I not received my refund

Amit rami9746's reply, Feb 9, 2019

Thank you resolved my complain and refunded my amount to my account

Thanks again to billdesk customer support

N

Nirmal_Sarathy

from Delhi, Delhi

Feb 12, 2019

I did a transaction from my HDFC bank on 30th Jan 2019, the transaction is failed but still amount Rs.256 was debited from my account.

amount debited from my account but not paid to credit card - Comment #3349896 - Image #0

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Address: 620010

I made a payment tn-esevai, my amount debited, but still showing pending status... I need reason of status. Please post my money to cocern government,
My transation id-tncit[protected] dt:[protected]. Please release allmy pending amount to concern goverment department so that i can get my certificate earlier as earlier possible. Kindly please do my need successfully

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D

DeepaMK

from Bengaluru, Karnataka

Feb 14, 2019

On 13th January, a transaction from Google pay was made to BESCOM but it failed but the money got deducted with a notification payment processing as we thought it would proceed but failed and the money also got deducted. Neither the money was sent back to the bank nor the bill got payed.

transaction pending - Comment #3351641 - Image #0

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Address: Chennai, Tamil Nadu, 60001

Hi

I have paid chennai metro water tax

Cmc no :[protected]

Name : thiru thanikachalam & others

Amount : 19815

Paid for this bill

Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

Transaction blank while paying bill
Amount reduced from my account, but not cleared in chennai metro wate website
Please verify

Thanking you

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J

Jigar Saksena

from Mumbai, Maharashtra

Feb 12, 2019

I paid money deducted but recharge not successful done

payment reduced but not bill not received from chennai metro water - Comment #3349902 - Image #0

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Address: Chennai, Tamil Nadu, 600001

Hi

I have paid chennai metro water tax

Cmc no :[protected]

Name : thiru thanikachalam & others

Address : 82, varadamuthiyappan street sowcarpet chennai 1

Amount : 19815

Paid for this bill

Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

Transaction blank while paying bill
Amount...

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Hi,

Have made a credit card payment through bill desk from my hdfc bank account ref number : hga1p16ec[protected].

When i am calling at custome care :[protected], i am getting and rude answer everytime that i need a 14 digit ref number only. As per my bank and mail id have recived only this transaction ref id and this lady is not even ant to listen anythng. When i asked her connect me to some of the senior there and let handle them this query she said there is no senior and hang up the call.
Is this the ay you people work and this much the time is taken by you people to process a pyment.
If my payment is not getting reflected by today, i will tweet this on twitter and linked in and all the social medial platforms.

With all the due respect,
Consumer

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Address: 382470

Today[ ihave i try to pay premium of lic policies from lic site using billdesk - net banking, amount deducted from my account for rs. 7435 but message displayed at lic site your session timeout but amount deducted and not reflect in lic. Attach snapshot of mail from bank
Please please refund the same amount which enables me to pay my pending lic premium...

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 155

payment not reflected in merchant account

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payment of application form

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billdeskutil - amount debited from paytm but not credited to insurance account

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payment refund for nptel

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bescom payment failure but account debited

transaction no piob7180231286

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amount got deducted from my vijaya bank account but electricity bill is not paid

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payment problem in wbsedcl

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recharge

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car insurance payment failed but not refunded to my account

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jio phone recharge

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jio recharge not done through paytm

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transaction status pending of hdfc credit card payment

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my electricity not done to mgvcl

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amount debited from my account but not paid to credit card

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transaction pending

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payment reduced but not bill not received from chennai metro water

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cmwssb payment failed

payment done and released by bank but still not reflecting

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amount deducted payment failed for lic premium

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