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BookMyShow Complaints & Reviews

2.8
Updated: Oct 4, 2025
Complaints 1543
Resolved
852
Unresolved
691
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BookMyShow reviews & complaints page 20

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H
Harikiran 48
Oct 27, 2021
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Address: #113,1 Rangaswamy complex near govt.school Mylasandra Bangalore
Website: Book my show website

I haven't got my refund amount its been 7 working days, the movie name is Kottiobha 3, which didn't played the movie that has been canceled on 14th Oct 2021
+2 photos
Oct 31, 2021
Complaint marked as Resolved 
They mailed me but there is no amount refunded, I haven't got single call from them.worst experience don't even book the tickets in the book my show
Oct 31, 2021
Updated by Harikiran 48
I haven't got my refund amount its been 10 working days, the movie name is Kottiobha 3, which didn't played the movie that has been canceled on 14th Oct 2021 let me know when I will get my amount .
Oct 31, 2021
Updated by Harikiran 48
Complaint marked as not resolved
They mailed me but there is no amount refunded, I haven't got single call from them.worst experience don't even book the tickets in the book my show
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    S
    Sumith555
    from Aluva, Kerala
    Oct 26, 2021
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    My money is deducted while i am booking the movie tickets but the tickets are not booked.
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      A
      Argha dey8
      Oct 25, 2021
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      I tried to book a ticket for Venom:let there be carnage, on 18th oct 4:15pm show, my amount was deducted but i did not receive any confirmation. I tried to call their customer service a lot of times, but they did not respond. I need my money back please do something
      UPI Ref ID:[protected]
      payment made through gpay at 3:04:40 on 18th oct
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        E
        Eshwar Shashidhar
        Oct 24, 2021
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        Kotigobba 3 (U/A), booking id - WLRJ8ZD on 14th oct 2021, 6:40 pm show in PVR : Forum Centre City Mall, Mysuru (AUDI 03)
        seats : CLASSIC E13, E14 .

        The show got cancelled on 14th oct, it has been 10 days and I still haven't received my refund money of ₹584.24 . I tried contacting the customer care but they don't receive the calls, even the support page provided by bookmyshow is of no use, as they don't provide adequate information . The kotigobba 3 movie had been cancelled across all the theatre's and multiplexers on 14th oct . Bookmyshow says that it will refund the money within 7 to 10 days, I had bought 2 tickets and it's been 10 days and still haven't got refunded . This is too much frustrating, please refund my money as soon as you can .
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          A
          Abhinav Goud
          Oct 24, 2021
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          Hi, amount was deducted but not received tickets for Doctor Telugu movie on Oct 24 2021 at 7:20 PM.
          Theatre PVR IRUMANZIL
          Can you please look into it and try to resolve as soon as possible.
          Gmail : [protected]@gmail.com
          +1 photos
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            S
            Shameer H
            Oct 24, 2021
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            Booking id WMPB8T6 . Screen 1
            Gold F1, F2, F3, F4 total 4 tkts
            Thu 14th Oct 4.30pm Sri lakshmi A/C 4k Dolby 7.1: gottigere
            When I get my money
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              P
              prakasha1221
              from mysore, Karnataka
              Oct 22, 2021
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              Show got cancelled but not got the refund even after 7 days

              Booking id - WPPNXJS for Kotigobba 3 (U/A) on Thu, 14 Oct 2021 06:10 pm, at PVR FORUM CENTRE CITY MALL MUSORE (AUDI 03), Seats: CLASSIC G13 G14

              It's been a week and I didn't get my refund for the show that had been canceled.I bought TWO tickets and still have not gotten the refund. I've been trying to contact you for too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating...
              +1 photos
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              G
              Goutham Rm
              Oct 21, 2021
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              Booking id: WXQX4TP for kotigobba3 on thursday october 14th ar PVR: the forum mall, koramangala, bangalore seats were on audi 5, classic
              -d7, d8

              It's been a week and I didn't get my refund for the show that had been cancelled .I bought two tickets and still not got the refund. I've been trying to contact you from too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap rs580.24 for the Kotigobba 3 movie, that had been cancelled on 14 October across all the multiplex/theaters.
              +1 photos
              Oct 26, 2021
              Complaint marked as Resolved 
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                U
                Ujjwalmsingh
                from Ranchi, Jharkhand
                Oct 21, 2021
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                Address: Ranchi

                Dear team, I was booking show 9th of October through Book my show and my amount 400.60 rs was charged but tkt not confirmed and after many days my amount not refund so I am dispoint so will never use this application for any purpose never ever.
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                  S
                  Suprithr
                  Oct 21, 2021
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                  The show was cancelled and I have not received my money.Its been a week and I am unable to contact them
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                    S
                    Snej Hirpara
                    from JUNAGADH, Gujarat
                    Oct 20, 2021
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                    It's been 10 days my movie show was cancelled due to lack of audience at the venue and I have not received any refund yet. So, refund me immediately otherwise I will take strict action against you. Refund me immediately.
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                      P
                      Prasad M N
                      from Bengaluru, Karnataka
                      Oct 18, 2021
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                      Address: Bengaluru
                      Website: bookmyshow.com

                      Booking id - WAWRHW9 for Kotigobba 3 (U/A) on Thu, 14 Oct, 2021 10:00am, at Cinepolis: Royal Meenakshi Mall(AUDI 06), Seats: EXECUTIV - K16, K17, K18

                      It's been a week and I didn't get my refund for the show that had been cancelled .I bought three tickets and still not got the refund. I've been trying to contact you from too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap ₹792.66 for the Kotigobba 3 movie, that had been cancelled on 14 October across all the multiplex/theaters.
                      +1 photos
                      Oct 19, 2021
                      Complaint marked as Resolved 
                      After completing consumercomplets.in, I have received my refund from bookmyshow.com I don't know whether is is just coincidence or what but thanks to consumer complents. I have received my refund confirmation mail from [email protected]
                      Oct 19, 2021
                      Updated by Prasad M N
                      After complenting at consumercomplets.in, I have received my refund from bookmyshow.com I don't know whether is is just coincidence or what but thanks to consumer complents. I have received my refund confirmation mail from [protected]@bookmyshow.email
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                        M
                        Manan3
                        from Delhi, Delhi
                        Oct 18, 2021
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                        Website: Bookmyshow.in

                        Booking id - HCSD019A8NEMTM
                        HCSD00QP0TXQMQ

                        Complaint number[protected]
                        11513645

                        It's been a month and I didn't get my refund for the show that had been cancelled .I bought two tickets and still not got the refund. I've been trying to contact you from too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap ₹1732 for the Kunal Kamra show that had been cancelled on 28 September.
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                          R
                          Rishigoud
                          Oct 16, 2021
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                          I have been booked tickets for benbohmer, Hyderabad concert, money has been debited from my google pay account 4094/- rupees, but I haven’t received any message or email.so please respond and refund my money
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                            J
                            Jerbin Jm
                            Oct 16, 2021
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                            I booked a ticket on 15 October with food booking if WM696ST, but I haven’t received the food. I waited till end of the movie, there was no notification or call or any sort of response so I can take action of. Please refund cost of food.
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                              K
                              Kiren Darshini
                              Oct 15, 2021
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                              Website: bookmyshow.com

                              I paid Rs.1142 from gpay but didnt receive any refund or confimation. I tried their customer but their call isnt connecting. i even texted them in their chat forum. ineed refund
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                                G
                                G Guru
                                Oct 15, 2021
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                                Address: Mumbai

                                HI Sir,

                                Please take action against Book my Show. Customer Care is not Proper Response to Customers. If we call to Help Desk they are not picking call and in Live Chat also did not receive Proper Response. We have Booked Ticket on Sep 22nd in Madanapalle for Don`t Breathe 2 (Telugu) movie. Show was Cancelled by Theatre .Still now not yet Received Refund. If we try to call Customer Call also. Not giving Response
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                                  T
                                  Trideep10
                                  Oct 14, 2021
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                                  Website: Bookmyshow.com

                                  Hi,

                                  I was trying to book 4 tickets for Golondaz bengali movie. But after made the payment it showed 404 connection time out.
                                  Money deducted from my account already.

                                  Please find the attachment for booking details.

                                  Please help me with this.

                                  Thanks!
                                  +1 photos
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                                    N
                                    Nikhitha red
                                    from Hyderabad, Andhra Pradesh
                                    Oct 13, 2021
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                                    I haven't received my filmypass...i paid for it on oct 2. 2021. I have been complaining.but there isn't any response.they are closing the conversation without resolving.
                                    +1 photos
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                                      Chaitanya Reddy Chandupatla
                                      Oct 11, 2021
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                                      Address: Hyderabad

                                      On 28th-sep-2021 I booked my event ticket at 3:52am some Error occurred ticket not booked but my money was deducted I contacted BookMyShow they are not responding at all I never expected from book my show
                                      From kotak Mahindra bank.
                                      Upi reference number:[protected]
                                      03:52am, 28 sep 2021
                                      [protected]@gmail.com
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