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BookMyShow Complaints & Reviews

2.8
Updated: Oct 4, 2025
Complaints 1538
Resolved
852
Unresolved
686
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BookMyShow reviews & complaints page 20

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S
Shameer H
Oct 24, 2021
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Booking id WMPB8T6 . Screen 1
Gold F1, F2, F3, F4 total 4 tkts
Thu 14th Oct 4.30pm Sri lakshmi A/C 4k Dolby 7.1: gottigere
When I get my money
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    P
    prakasha1221
    from mysore, Karnataka
    Oct 22, 2021
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    Show got cancelled but not got the refund even after 7 days

    Booking id - WPPNXJS for Kotigobba 3 (U/A) on Thu, 14 Oct 2021 06:10 pm, at PVR FORUM CENTRE CITY MALL MUSORE (AUDI 03), Seats: CLASSIC G13 G14

    It's been a week and I didn't get my refund for the show that had been canceled.I bought TWO tickets and still have not gotten the refund. I've been trying to contact you for too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating...
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    Goutham Rm
    Oct 21, 2021
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    Booking id: WXQX4TP for kotigobba3 on thursday october 14th ar PVR: the forum mall, koramangala, bangalore seats were on audi 5, classic
    -d7, d8

    It's been a week and I didn't get my refund for the show that had been cancelled .I bought two tickets and still not got the refund. I've been trying to contact you from too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap rs580.24 for the Kotigobba 3 movie, that had been cancelled on 14 October across all the multiplex/theaters.
    +1 photos
    Oct 26, 2021
    Complaint marked as Resolved 
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      U
      Ujjwalmsingh
      from Ranchi, Jharkhand
      Oct 21, 2021
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      Address: Ranchi

      Dear team, I was booking show 9th of October through Book my show and my amount 400.60 rs was charged but tkt not confirmed and after many days my amount not refund so I am dispoint so will never use this application for any purpose never ever.
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        S
        Suprithr
        Oct 21, 2021
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        The show was cancelled and I have not received my money.Its been a week and I am unable to contact them
        +1 photos
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          S
          Snej Hirpara
          from JUNAGADH, Gujarat
          Oct 20, 2021
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          It's been 10 days my movie show was cancelled due to lack of audience at the venue and I have not received any refund yet. So, refund me immediately otherwise I will take strict action against you. Refund me immediately.
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            P
            Prasad M N
            from Bengaluru, Karnataka
            Oct 18, 2021
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            Resolved

            Address: Bengaluru
            Website: bookmyshow.com

            Booking id - WAWRHW9 for Kotigobba 3 (U/A) on Thu, 14 Oct, 2021 10:00am, at Cinepolis: Royal Meenakshi Mall(AUDI 06), Seats: EXECUTIV - K16, K17, K18

            It's been a week and I didn't get my refund for the show that had been cancelled .I bought three tickets and still not got the refund. I've been trying to contact you from too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap ₹792.66 for the Kotigobba 3 movie, that had been cancelled on 14 October across all the multiplex/theaters.
            +1 photos
            Oct 19, 2021
            Complaint marked as Resolved 
            After completing consumercomplets.in, I have received my refund from bookmyshow.com I don't know whether is is just coincidence or what but thanks to consumer complents. I have received my refund confirmation mail from [email protected]
            Oct 19, 2021
            Updated by Prasad M N
            After complenting at consumercomplets.in, I have received my refund from bookmyshow.com I don't know whether is is just coincidence or what but thanks to consumer complents. I have received my refund confirmation mail from [protected]@bookmyshow.email
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              M
              Manan3
              from Delhi, Delhi
              Oct 18, 2021
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              Website: Bookmyshow.in

              Booking id - HCSD019A8NEMTM
              HCSD00QP0TXQMQ

              Complaint number[protected]
              11513645

              It's been a month and I didn't get my refund for the show that had been cancelled .I bought two tickets and still not got the refund. I've been trying to contact you from too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap ₹1732 for the Kunal Kamra show that had been cancelled on 28 September.
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                R
                Rishigoud
                Oct 16, 2021
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                I have been booked tickets for benbohmer, Hyderabad concert, money has been debited from my google pay account 4094/- rupees, but I haven’t received any message or email.so please respond and refund my money
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                  J
                  Jerbin Jm
                  Oct 16, 2021
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                  I booked a ticket on 15 October with food booking if WM696ST, but I haven’t received the food. I waited till end of the movie, there was no notification or call or any sort of response so I can take action of. Please refund cost of food.
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                    K
                    Kiren Darshini
                    Oct 15, 2021
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                    Website: bookmyshow.com

                    I paid Rs.1142 from gpay but didnt receive any refund or confimation. I tried their customer but their call isnt connecting. i even texted them in their chat forum. ineed refund
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                      G
                      G Guru
                      Oct 15, 2021
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                      Address: Mumbai

                      HI Sir,

                      Please take action against Book my Show. Customer Care is not Proper Response to Customers. If we call to Help Desk they are not picking call and in Live Chat also did not receive Proper Response. We have Booked Ticket on Sep 22nd in Madanapalle for Don`t Breathe 2 (Telugu) movie. Show was Cancelled by Theatre .Still now not yet Received Refund. If we try to call Customer Call also. Not giving Response
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                        T
                        Trideep10
                        Oct 14, 2021
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                        Website: Bookmyshow.com

                        Hi,

                        I was trying to book 4 tickets for Golondaz bengali movie. But after made the payment it showed 404 connection time out.
                        Money deducted from my account already.

                        Please find the attachment for booking details.

                        Please help me with this.

                        Thanks!
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                          N
                          Nikhitha red
                          from Hyderabad, Andhra Pradesh
                          Oct 13, 2021
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                          I haven't received my filmypass...i paid for it on oct 2. 2021. I have been complaining.but there isn't any response.they are closing the conversation without resolving.
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                            C
                            Chaitanya Reddy Chandupatla
                            Oct 11, 2021
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                            Address: Hyderabad

                            On 28th-sep-2021 I booked my event ticket at 3:52am some Error occurred ticket not booked but my money was deducted I contacted BookMyShow they are not responding at all I never expected from book my show
                            From kotak Mahindra bank.
                            Upi reference number:[protected]
                            03:52am, 28 sep 2021
                            [protected]@gmail.com
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                              S
                              Sulaiman Haji
                              Oct 7, 2021
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                              I was book tickets thru but the time outed by payment successful and received by book my show but tickets also does not received or booked when will amount will be refunded
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                                S
                                Soso123
                                from Siliguri, West Bengal
                                Oct 2, 2021
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                                I booked the 2nd dose covid vaccine for my friend to be taken at Medica North Bengal in Siliguri on September 9 but we received no SMS confirmation or e-ticket for him. Just a few minutes earlier I booked for another colleague and he received his confirmation SMS and e-ticket.

                                I tried to get it resent but it said there was no bookings under that email id or phone number. Money has been debited from my bank account. There was a thunderstorm that afternoon so I wonder if there was a system error. He is due to take his shot soon. He booked his 1st dose via bookmyshow and had no issues with receiving SMS and e-ticket at that time. The ticket was booked under the email id: [protected]@gmail.com and the phone number registered with Cowin was [protected].

                                I also called your helpline number[protected] also and waited for 20 minutes starting from waiting list # 20 and when I rose to #1, I was disconnected! I'm on my 2nd call for 20 minutes now and on waiting list #2 and the call got disconnected again!

                                I want someone who can resolve the issue to contact us and actually help with this problem.
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                                  N
                                  Sep 26, 2021
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                                  The movie I booked has not been released. When asked at the theater he said the license was not issued. I booked and my money was caught in book my show app. They will automatically ticket cancel and refund amount with tax pay you.
                                  my booking id is: 91996 ticket is not canceled
                                  I will not receive any notification in cancelled and refund process 😠😠😠
                                  +1 photos
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                                    Bangu
                                    from Hyderabad, Andhra Pradesh
                                    Sep 26, 2021
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                                    Address: Saroornagar

                                    This is my worst experience with Book My Show Web site on Today sep 26 2021. I have booked tickets for Pvr irrum ma zip movie for Jan 2nd. My 900 rupees money was deducted from IDFC bank account, but no confirmation about the tickets were received.

                                    I am trying to call them on the number[protected]their contact number), but that number is not working. I have send an email to their customer support, but did not received any reply. My whole day was gone trying to contact them.

                                    I want my money back. I want to legally proceed against them for the inconvenience caused to me.

                                    Thank you,
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                                      Bangu
                                      from Hyderabad, Andhra Pradesh
                                      Sep 26, 2021
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                                      Address: Saroornagar

                                      This is my worst experience with Book My Show Web site I have booked tickets for IMAX 3D movie for sep 26 that is today. My 900rupees money was deducted from HDFC bank account, but no confirmation about the tickets were received.

                                      I am trying to call them on the number[protected]their contact number), but that number is not working. I have send an email to their customer support, but did not received any reply. My whole day was gone trying to contact them.

                                      I want my money back. I want to legally proceed against them for the inconvenience caused to me.

                                      Thank you,
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