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in.bookmyshow.com
2.8
Updated: Oct 4, 2025
Complaints 1543
Resolved
852
Unresolved
691
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BookMyShow reviews & complaints page 22

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S
Sravanth_sai
Apr 6, 2021
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Internet handling fee on book my show app is going way over normal. Last time I've paid INR 62 and INR 32 for my last two movie tickets respectively. They are taking advantage of innocent customers and this must be stopped right away.
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    H
    Harold Joseph
    Apr 4, 2021
    Resolved
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    Resolved

    I have booked ticket for Kong vs godzilla on bookmyshow sterling theatre fort Mumbai 400001.. I selected the method o[censored]pi payment I paid through phonepe app. My amount is deducted from my account.. But my tickets are not booked and confirmed
    Aug 8, 2021
    Complaint marked as Resolved 
    Verified Support
    Apr 24, 2021
    BookMyShow Customer Care's response     Hello!

    Hope you are in receipt of your funds.

    At times there are certain network congestion that may result in such occurrence.

    Be rest assured the amount charged for the unsuccessful transaction would be refunded to your account within 5 to 7 working days and incase of a nationalised bank 10 working days.

    You may always connect with us on LIVE CHAT along with the contact details.

    We'll help

    Team BookMyShow
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      N
      Nandish N
      from New Delhi, Delhi
      Apr 2, 2021
      Resolved
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      Resolved

      Address: Bangalore

      As i Booked a ticket on 31st march so ampunt git diducted in my account but i didn't received the ticket so kindly refund the amount. the toatl amount its 694/- made a payment through Phonepay. i attched a payment diducted copy also so kindly check and do the needfull as soon as possible.

      Thanking You
      Nandish
      +1 photos
      Aug 5, 2021
      Complaint marked as Resolved 
      View replies
      Hi!

      Hope you're in receipt of your funds.

      At times there are certain network congestion which may result in such occurrence. Be rest assured the amount charged for the unsuccessful transaction would be refunded to your account within 5 to 7 working days and incase of a nationalised bank 10 working days.

      You may always connect with us on LIVE CHAT

      Team BookMyShow
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        S
        santhosh11
        from Hyderabad, Telangana
        Mar 30, 2021
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        As per an RTI filed over an year ago with RBI, it was confirmed that RBI has not authorised ticket selling apps and e commerce sites to charge additional charges in the form of convenience fee but BMS has charged 100 as convenience fee from me recently when I booked tickets through this app.
        Trans ID related to same is TRAFJQD
        +1 photos
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          S
          Shashank Khanolkar
          Mar 29, 2021
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          Address: Mumbai

          BookMyShow stream has deducted money from my account 150/- and not given me the rental of Justice League Snyder Cut. I again tried from my wifes account... she also paid bookmyshow yet we are unable to virw tge services. They again ask to pay. They are cheating the subscribers.. pathetic.
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          View replies
          Hi,

          Sorry about that. It could be an unsuccessful transaction. Hope you're in receipt of your funds.

          At times there are certain network congestion which may result in such occurrence. Be rest assured the amount charged for the unsuccessful transaction would be refunded to your account within 5 to 7 working days and incase of a nationalised bank 10 working days.

          You may connect with us on LIVE CHAT and we will help you

          Team Bookmyshow
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            S
            Sarkar ajoy
            Mar 24, 2021
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            Rs 358.64 debited from my debit card but seat not booked (02 seats) today at 20:10 hrs.
            Transaction no.[protected]
            +1 photos
            Aug 5, 2021
            Complaint marked as Resolved 
            View replies
            Hi!

            Hope you're in receipt of your funds

            At times there are certain network congestion that may result in such occurrence. Be rest assured the amount charged for the unsuccessful transaction would be refunded to your account within 5 to 7 working days and incase of a nationalised bank 10 working days.

            You can connect with us on LIVE CHAT along with the contact details.

            Team BookMyShow
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              S
              Shiva ganiga
              Mar 13, 2021
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              Address: Book my show

              March 10 I have 3 tickets booked.but haven't got tickets, however money has1041.06 has been deducted my account.
              Kindly help me
              Below mentioned is the transaction details
              +1 photos
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                J
                junedsaiyed
                from Ahmedabad, Gujarat
                Mar 12, 2021
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                I have bought the 4 tickets of Indian vs England 3rd test match, day 4. The match was concluded in 2 days, therefore the match didn't continue for remaining days.

                We have contacted Bookmyshow support several times and today finally they denied to give refund...

                Here are the detail:-

                - 3rd Test (Pink Ball) India vs England
                - Block D BAY 2-Lower
                - Fed 27 2021
                - Seat BB13, BB15 BB17, BB19
                - Ahmedabad, Matera Stadium

                Thanks

                -
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                  H
                  Harshitha.U
                  Mar 10, 2021
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                  Address: Inox mysore....book my show website

                  I had booked my ticket in bookmyshow website for the movie Robbert on March 12th Friday 6.00 (6 tickets)...but my amount has been deducted...i didn't get ticket confirmation...how could my moneywill be refunded
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                    D
                    Dinesh2252
                    Mar 10, 2021
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                    I used upi payment yesterday
                    My money is deducted but no tickets are provided
                    So plz resolve and refund my money
                    +1 photos
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                      A
                      Aditisarswat
                      from Kāmārhāti, West Bengal
                      Mar 8, 2021
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                      I was trying to book movie ticket from bms and paid through UPI (google pay) but ticket could not be booked.

                      Below is the transaction id

                      UPI transaction Id:
                      [protected]

                      Google transaction Id:
                      CICAgOCwj5elWg

                      Please help me to resolve this issue and help to get back my money.
                      +1 photos
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                        J
                        JSR Rajan
                        from Ambattūr, Tamil Nadu
                        Mar 5, 2021
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                        Hi, i have booked 2 tickets in EA (chennai) on 05/03, the amount was debited but not received any confirmation of booking ticket. Requesting to refund the debited amount.

                        Amount: Rs 457.08 debited from a/c **4107 on 05-03-21 to VPA bookmyshow1axisbank

                        UPI Ref No[protected]

                        Thanks
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                        Hi.. request any update over here.. i am not yet received any refund
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                          V
                          vineeth Kumar779
                          from Noida, Uttar Pradesh
                          Feb 28, 2021
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                          Address: Amrutha theatre, warangal

                          The coke we are provided for 40 rupees is so much diluted with water which tastes just like a water which is just served chilled.. Worst quality ever experienced, please take necessary action required

                          THANK YOU
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                            N
                            Naveen Navi 19980
                            Feb 21, 2021
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                            Dear sir
                            I had booked the 2 tickets in bookmyshow app the amount is debited from the account but the tickets were not issued
                            Kindly refund the amount as soon as possible I had attached the message which amt had debited debited from the account and reference I'd
                            +1 photos
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                              D
                              Divya_
                              Feb 20, 2021
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                              I'm Divya, I have made a payment through phone pe of 694 rupees to book my show around 8.08 pm on 20th Feb 2020 for a show which was at 6.35 pm on 21st Feb 2020. Money has been deducted from my account but didn't receive confirmation regarding through book my show
                              I request you to please look into this issue and refund my amount as soon as possible
                              +1 photos
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                                N
                                Nandish N
                                from New Delhi, Delhi
                                Feb 16, 2021
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                                Address: bangalore

                                Hi my self Nandish Here i just booked a ticket but the amount its diducted 2 times in my bank account the total amount i booked for 813/- but the same amount has been diducted 2 times so kindly Refund the remaining amount so my mobile number it [protected] and my mail address its [protected]@gmail.com so kindly do the needfull as soon as possible.
                                +1 photos
                                Feb 16, 2021
                                Updated by Nandish N                                 Hi my self Nandish Here i just booked a ticket but the amount its diducted 2 times in my bank account the total amount i booked for 813/- but the same amount has been diducted 2 times so kindly Refund the remaining amount so my mobile number it [protected] and my mail address its [protected]@gmail.com so kindly do the needfull as soon as possible.

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                                  R
                                  Rajessh B
                                  from Lal Bahadur Nagar, Telangana
                                  Feb 13, 2021
                                  Resolved
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                                  Resolved

                                  Hi, am Rajesh from Husnabad. I had booked 4 tickets at Asian Sridevi mall, Hanamkonda for which an amount of Rs 683.56 was deducted from my account. I had used my phonepe app for ICICI account. But I got a msg stating my transaction has failed as the cinema has not responded due to some reason, but have received the payment of Rs 683.56. I request you to kindly refund the above said amount.

                                  Regards
                                  Rajesh
                                  Email: [protected]@gmail.com
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Apr 24, 2021
                                  BookMyShow Customer Care's response                                   Hi!

                                  We hope you are in receipt of your funds

                                  In case of an unsuccessful transaction, the amount does get refunded within 5-7 working days or 10 working days

                                  You may connect with us on LIVE CHAT

                                  Our team will help you

                                  Team BookMyShow
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                                    P
                                    Pavan Allada
                                    Feb 12, 2021
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                                    Hii sir,
                                    My amount is debited two times from my account to [protected]@axisbank.please refund my money .I done transcation through bhmi upi id .amount 674 is debited 2times.my mail id kanna.[protected]@gmail.com
                                    Phone number [protected]
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    View replies
                                    Hi Pavan,

                                    Please accept our sincere apology.

                                    In case of an unsuccessful transaction, the amount should be there in your account within a maximum of 5-7 working days.

                                    In case of any clarity, reach out to us over LIVE CHAT.

                                    We'd do all it takes to have this sorted for you.

                                    Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative
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                                      B
                                      Bhaval
                                      Jan 22, 2021
                                      Resolved
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                                      Resolved

                                      Address: Kairali sree,Chittur, anicode
                                      Website: Www.book my show. Com

                                      I'm booking ticket in book my show site. I booked 3 seat in the site. My paymet also success. But i can't get ticket this is my payment reference [protected]IGAKICISU3
                                      +2 photos
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Jan 22, 2021
                                      Updated by Bhaval                                       I was booked one ticket in book my show app at kairali sree theater chittur, palakkad but it was declined. And ticket also not booked. But amount was debited from my bank amount is 373 and payment is by net banking payment plz check details and refund my money. As soon as possible
                                      Kairali Sree theater is located at Chittur palakkad plz i request u to refund my money..

                                      View replies
                                      Hey Bhaval,

                                      Apologies for the unpleasant experience.

                                      Hope you are in receipt of the refund.

                                      Ideally, the amount for an unsuccessful transaction gets credited within a maximum of 5 to 7 working days.

                                      In case of any clarity please connect with us on LIVE CHAT.

                                      We'd do all it takes to have this sorted for you.

                                      Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative
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                                        V
                                        vgnsvicky
                                        Jan 21, 2021
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                                        I have 2 tickets booking confirmed, but theatre manager said already ticket issued someone else, and manager didn't respond me he said badly violenced, and i lefted.
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