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2.8
Updated: Oct 4, 2025
Complaints 1538
Resolved
852
Unresolved
686
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BookMyShow reviews & complaints page 22

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S
Sarkar ajoy
Mar 24, 2021
Resolved
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Resolved

Rs 358.64 debited from my debit card but seat not booked (02 seats) today at 20:10 hrs.
Transaction no.[protected]
+1 photos
Aug 5, 2021
Complaint marked as Resolved 
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Hi!

Hope you're in receipt of your funds

At times there are certain network congestion that may result in such occurrence. Be rest assured the amount charged for the unsuccessful transaction would be refunded to your account within 5 to 7 working days and incase of a nationalised bank 10 working days.

You can connect with us on LIVE CHAT along with the contact details.

Team BookMyShow
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    S
    Shiva ganiga
    Mar 13, 2021
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    Address: Book my show

    March 10 I have 3 tickets booked.but haven't got tickets, however money has1041.06 has been deducted my account.
    Kindly help me
    Below mentioned is the transaction details
    +1 photos
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      J
      junedsaiyed
      from Ahmedabad, Gujarat
      Mar 12, 2021
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      I have bought the 4 tickets of Indian vs England 3rd test match, day 4. The match was concluded in 2 days, therefore the match didn't continue for remaining days.

      We have contacted Bookmyshow support several times and today finally they denied to give refund...

      Here are the detail:-

      - 3rd Test (Pink Ball) India vs England
      - Block D BAY 2-Lower
      - Fed 27 2021
      - Seat BB13, BB15 BB17, BB19
      - Ahmedabad, Matera Stadium

      Thanks

      -
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        H
        Harshitha.U
        Mar 10, 2021
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        Address: Inox mysore....book my show website

        I had booked my ticket in bookmyshow website for the movie Robbert on March 12th Friday 6.00 (6 tickets)...but my amount has been deducted...i didn't get ticket confirmation...how could my moneywill be refunded
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          D
          Dinesh2252
          Mar 10, 2021
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          I used upi payment yesterday
          My money is deducted but no tickets are provided
          So plz resolve and refund my money
          +1 photos
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            A
            Aditisarswat
            from Kāmārhāti, West Bengal
            Mar 8, 2021
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            I was trying to book movie ticket from bms and paid through UPI (google pay) but ticket could not be booked.

            Below is the transaction id

            UPI transaction Id:
            [protected]

            Google transaction Id:
            CICAgOCwj5elWg

            Please help me to resolve this issue and help to get back my money.
            +1 photos
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              J
              JSR Rajan
              from Ambattūr, Tamil Nadu
              Mar 5, 2021
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              Hi, i have booked 2 tickets in EA (chennai) on 05/03, the amount was debited but not received any confirmation of booking ticket. Requesting to refund the debited amount.

              Amount: Rs 457.08 debited from a/c **4107 on 05-03-21 to VPA bookmyshow1axisbank

              UPI Ref No[protected]

              Thanks
              View replies
              Hi.. request any update over here.. i am not yet received any refund
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                V
                vineeth Kumar779
                from Noida, Uttar Pradesh
                Feb 28, 2021
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                Address: Amrutha theatre, warangal

                The coke we are provided for 40 rupees is so much diluted with water which tastes just like a water which is just served chilled.. Worst quality ever experienced, please take necessary action required

                THANK YOU
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                  N
                  Naveen Navi 19980
                  Feb 21, 2021
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                  Dear sir
                  I had booked the 2 tickets in bookmyshow app the amount is debited from the account but the tickets were not issued
                  Kindly refund the amount as soon as possible I had attached the message which amt had debited debited from the account and reference I'd
                  +1 photos
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                    D
                    Divya_
                    Feb 20, 2021
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                    I'm Divya, I have made a payment through phone pe of 694 rupees to book my show around 8.08 pm on 20th Feb 2020 for a show which was at 6.35 pm on 21st Feb 2020. Money has been deducted from my account but didn't receive confirmation regarding through book my show
                    I request you to please look into this issue and refund my amount as soon as possible
                    +1 photos
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                      N
                      Nandish N
                      from New Delhi, Delhi
                      Feb 16, 2021
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                      Address: bangalore

                      Hi my self Nandish Here i just booked a ticket but the amount its diducted 2 times in my bank account the total amount i booked for 813/- but the same amount has been diducted 2 times so kindly Refund the remaining amount so my mobile number it [protected] and my mail address its [protected]@gmail.com so kindly do the needfull as soon as possible.
                      +1 photos
                      Feb 16, 2021
                      Updated by Nandish N                       Hi my self Nandish Here i just booked a ticket but the amount its diducted 2 times in my bank account the total amount i booked for 813/- but the same amount has been diducted 2 times so kindly Refund the remaining amount so my mobile number it [protected] and my mail address its [protected]@gmail.com so kindly do the needfull as soon as possible.

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                        R
                        Rajessh B
                        from Lal Bahadur Nagar, Telangana
                        Feb 13, 2021
                        Resolved
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                        Resolved

                        Hi, am Rajesh from Husnabad. I had booked 4 tickets at Asian Sridevi mall, Hanamkonda for which an amount of Rs 683.56 was deducted from my account. I had used my phonepe app for ICICI account. But I got a msg stating my transaction has failed as the cinema has not responded due to some reason, but have received the payment of Rs 683.56. I request you to kindly refund the above said amount.

                        Regards
                        Rajesh
                        Email: [protected]@gmail.com
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 24, 2021
                        BookMyShow Customer Care's response                         Hi!

                        We hope you are in receipt of your funds

                        In case of an unsuccessful transaction, the amount does get refunded within 5-7 working days or 10 working days

                        You may connect with us on LIVE CHAT

                        Our team will help you

                        Team BookMyShow
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                          P
                          Pavan Allada
                          Feb 12, 2021
                          Resolved
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                          Resolved

                          Hii sir,
                          My amount is debited two times from my account to [protected]@axisbank.please refund my money .I done transcation through bhmi upi id .amount 674 is debited 2times.my mail id kanna.[protected]@gmail.com
                          Phone number [protected]
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          View replies
                          Hi Pavan,

                          Please accept our sincere apology.

                          In case of an unsuccessful transaction, the amount should be there in your account within a maximum of 5-7 working days.

                          In case of any clarity, reach out to us over LIVE CHAT.

                          We'd do all it takes to have this sorted for you.

                          Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative
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                            B
                            Bhaval
                            Jan 22, 2021
                            Resolved
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                            Resolved

                            Address: Kairali sree,Chittur, anicode
                            Website: Www.book my show. Com

                            I'm booking ticket in book my show site. I booked 3 seat in the site. My paymet also success. But i can't get ticket this is my payment reference [protected]IGAKICISU3
                            +2 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Jan 22, 2021
                            Updated by Bhaval                             I was booked one ticket in book my show app at kairali sree theater chittur, palakkad but it was declined. And ticket also not booked. But amount was debited from my bank amount is 373 and payment is by net banking payment plz check details and refund my money. As soon as possible
                            Kairali Sree theater is located at Chittur palakkad plz i request u to refund my money..

                            View replies
                            Hey Bhaval,

                            Apologies for the unpleasant experience.

                            Hope you are in receipt of the refund.

                            Ideally, the amount for an unsuccessful transaction gets credited within a maximum of 5 to 7 working days.

                            In case of any clarity please connect with us on LIVE CHAT.

                            We'd do all it takes to have this sorted for you.

                            Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative
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                              V
                              vgnsvicky
                              Jan 21, 2021
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                              I have 2 tickets booking confirmed, but theatre manager said already ticket issued someone else, and manager didn't respond me he said badly violenced, and i lefted.
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                                S
                                Susandiya
                                from Mumbai, Maharashtra
                                Jan 18, 2021
                                Resolved
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                                Resolved

                                I need to change my seats

                                To day morning I booked 2 seats in KG cenimas for master I don't know to select the seat properly so plzz change and give the seats.make it fast plzzzz bcz the show time is 10:30am...
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                                M
                                macha saikumar
                                from Delhi, Delhi
                                Jan 16, 2021
                                Resolved
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                                Resolved

                                I booked tickets 1/1 tickets showed in book my show but in theater they are sold all seats
                                +1 photos
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                View replies
                                Hello Saikumar,

                                Please accept our sincere apology.

                                Your safety and well-being is our utmost priority.

                                Request you to reach out to us over LIVE CHAT with the Booking ID and your contact details.

                                We'll connect with you and fix this.

                                Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative
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                                  V
                                  Vipin Mgk
                                  from Bengaluru, Karnataka
                                  Jan 14, 2021
                                  Resolved
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                                  Resolved

                                  Address: Vilakkupara kollam

                                  Thai lakshmi cinema punalur, they already sold all tickets through manually but bookmyshow given me the sold tickets, and me and my family miss the film and a day so i need consolation amount of that day because BMS cheat me
                                  +1 photos
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Jan 14, 2021
                                  Updated by Vipin Mgk                                   They chat me that the amount of booking will be refunded in 5-7 working days but i want nobody will be cheated again so i need a minimum of 20, 000/- BMS cheated me its a crime so they will be punished
                                  View replies
                                  Hi Vipin,

                                  It is never our intention to dishearten you.

                                  Please write to us with your contact details over LIVE CHAT, we'll look into it immediately.

                                  We'd do all it takes to have this sorted for you.

                                  Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative
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                                    A
                                    Ashwini2494
                                    from Vira�r, Maharashtra
                                    Jan 12, 2021
                                    Resolved
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                                    Resolved

                                    Hi, i booked 4 tickets + snacks on book my show but once gpay transaction was completed error message poped on bms screen and no booking confirmation. Will this entire amount be refunded and where to check the progress.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    View replies
                                    Hi Ashwini,

                                    We apologize for the trouble and hope you have received your refund.

                                    Ideally, the amount charged for an unsuccessful transaction gets credited within a maximum of 5 to 7 working days.

                                    In case of any clarity please connect over LIVE CHAT with us.

                                    We'd do all it takes to have this sorted for you.

                                    Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative.
                                    Reply
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                                      V
                                      Vimalkharat
                                      Dec 19, 2020
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                                      Address: Lane no 15 jai bhawani nagar mukundwadi railway station aurangabad Maharashtra 431001
                                      Website: Rummypassion.com

                                      I am play cash rummy to eummypassion.com and I am win rs.4800 and I am withdrawal money in my bank account then my rummy account is blocked and money is not give me so please give me my money...
                                      +4 photos
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