This is my worst experience with Book My Show Web site on Today sep 26 2021. I have booked tickets for Pvr irrum ma zip movie for Jan 2nd. My 900 rupees money was deducted from IDFC bank account, but no confirmation about the tickets were received.
I am trying to call them on the number[protected]their contact number), but that number is not working. I have send an email to their customer support, but did not received any reply. My whole day was gone trying to contact them.
I want my money back. I want to legally proceed against them for the inconvenience caused to me.
Thank you,
If cancellation for these tickets was available, we would have loved to help you out.
However, we'd be unable to cancel this booking since it is reserved at the cinema and the cinema that you have selected does not allow cancellation.
If you cannot make it for the movie you can definitely gift these tickets to your friends or relatives.
It is not that the cancellation option is unavailable. There are cinema's that offer cancellation of bookings done on our website upto 20 minutes, 2 hours and 4 hours before the show time.
However, the tickets that you have booked in this cinema, does not allow the option to cancel a booking like other cinema does. Hence, we are unable to help you today.
Another perk of being a loyal customer is that we have an invite-only programme for customers who are frequent transactors with us.
As soon as you are eligible you would be able to see the 'Superstar' option on your BMS profile.
Under this programme, you get to cancel your tickets once in 6 months up to 20 mins prior to the show time.
Team BookMyShow