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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
Complaints 1528
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852
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BookMyShow reviews & complaints page 41

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A
AmarNath Amr
from Basavana Bagevadi, Karnataka
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Did not got ticket but money got transferred from my account rs.1635

Address:Thiruvananthapuram, Kerala, 695004
Website:BookMyShow

Ticket booked for bahubali 2, 7 tickets. Amount also been transfered, then i got a msg that, some issues with booking.
Money will be retransfer to my account with 7 days. I want to confrom it.
24 hours your compliant number is busy. So thus you are receiving that much compliant per day.
Tranfer my amount as soon as possible.
Bad service with bookmyshow. Never again...
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S
sjpaul
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket money for bahubali 2 was deducted from my account and due to server problem it was cancelled

Address:Bangalore, Karnataka, 560018
Website:www.bookmyshow.com

Hi,
I booked bahubali 2 tickets on[protected], at fun cinemas, show timings 2:35 pm and seat numbers were d-9 and d-10. But due to server problem it was delayed and cancelled and i booked different seat numbers again. Money was deducted from both the bookings. I request you to refund the amount which was deducted from my account for the first booking without generating tickets and was cancelled.
Transaction ref no - igabgymhf3...
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D
Dhaval A. Patel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refunded for failed in booking ticket

Address:Bharuch, Gujarat, 392001
Website:Book my show

I have booked the 1 ticket for bahubali 2 on 25th april 2017 from book my show app, for seat no c-16 but there was a problem in first attempt so i wasnt able to booked but rs - 239.76 was spent from my credit card ending 4214! After that i made 2nd trial for same seat and it was successful but 2 times rs - 239.76 was spent and till date i wasnt refunded! I have attached the screenshot for the same....
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S
san@09
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel my movie tickets

Address:490026

Bookmyshow.com — Cancellation of Ticket

65 Reviews
Vi vidis92 on Jun 2, 2013
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I had booked tickets from BookMyShow.com for a movie at DTCityCentre - Gurgaon. But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets, one day before the show. But they refused my request. Even when I requested them to keep the service charges,...
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R
ramaraokg
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done and booking not confirmed for Rs.674.01

Address:530016
Website:bookmyshow

Sir,

I have done transaction through bookmyshow on[protected] for movie bahubali conclusion at mukta a2 cinemas, vizag central with my hdfc card.

Payment is made to bookmyshow from hdfc card...1745 on
[protected]:22:21:01. Payment done, but tickets not booked by bookmyshow.

Till date[protected] no refund is made. Kindly resolve the issue....
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N
Nirajmk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Justin bieber tickets delivery not done

Address:Mumbai City, Maharashtra, 40050
Website:Www.bookmyshow.com

His is regarding booking id
Dynm00da1fk2b0 with book my show

Hi i have booked tickets online for justin biber show on 14 april 2017 about 3 weeks in advance for the event of 10th may..
I was informed that the tickets would be delivered at home about 2 -3 days prior to the show.. I have been calling since sunday 7th may to know the ticket status.. Finally on pushing hard they shared me the airway bill number...
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V
Venkat Class
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money was deducted

Address:560078
Website:BookMyShow

I was book 2 tickets for bhahubali, i got return message from you like this "your transaction is still in process. We are yet to receive from the bank/cinema please be patient". But tickets are not booked at the same time (Show time is 10:00 pm date : 27may2017 theater name: pvr (Elements mall) in bangalore, karnataka, india) but money deducted from my account, so please refund my amount (1345/-) as soon as possible....
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R
rameshwar69
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of my deducted amount

Address:Mumbai City, Maharashtra, 462024
Website:www.bookmyshow.com

I have booked 5 tickets of Bahubali 2 Movie on 29th of April 2017, my amount of 1398.8 Rupees got deducted from my HDFC account by Net Banking, but my tickets are not booked. I have called in their Customer care number, and my call got connected after 16 minutes as I was in 65th caller position. Later the Customer care executive used all her favorite dialogues we are extremely sorry, and we are definitely here to help you etc etc...But till...
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A
Amruta Tambe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet handling charges

Address:400064
Website:Book My Show

I have booked tickets online so many times. But the internet handling charges for different movie shows are different, likewise these charges for normal movies are less than that of blockbuster movies. Kindly fix a amount for internet handling!!!
What is the use of booking tickets online if we are using our internet and you are deducting 50 to 70 rupees for 2 tickets???
I have attached screenshots of online booking emails...
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P
Phani Kumar Kunchada
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my movie tickets but my amount deducted from my bank account

Address:500039
Website:www.bookmyshow.com

I started book movie tickets in my book my show mobile app the process started and the show time is 0415 p.m in Asian cinesquare multiplex, Uppal, Hyderabad on[protected] i selected seats and going to the payment desk the amount deducted from my bank account the transaction reference number is IGABGQTPD7 for Rs. 232.08 on 7th May 2017. but i didn't receive any sms or mail about the movie tickets please help me please send the movie tickets...
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V
venkatesh balusu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online show tickets

Address:520012
Website:book my show.com

I have book my 3 tickets for bhahubali 2 in ravindra cinemas for 9.45 show on 7 may, when we are booking it shows the same time and date after payment show date and time are changed. I really suffer with my family... At the same time lose of nearly 600 rupees... After i went to theater theatre staff was noticed that my tickets are not valid... And i was soo disappointed along with my family... So please solve my problem and help to refund...
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K
karan@94
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving response to my continuous issues

Address:Ghaziabad, Uttar Pradesh, 201014
Website:in.bookmyshow.com

I am facing two different issues with bookmyshow. One is that they had given me a coupon that can give me a discount if i book movie tickets but that coupon did not work so i filed a complaint against it to which they did not respond. The other one is that i had booked movie tickets through bookmyshow and i was given the option of paying through a particular payment mode i'll get a cashback of a fixed amount and when i did not received that...
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Ravi RS Rajora
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel movie tickets

Address:Gulbarga, Karnataka, 131001

I had booked tickets from BookMyShow.com for a movie at SunCity mall - Gulbarga. But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets, one day before the show. But they refused my request. Even when I requested them to keep the service charges, and may be more but refund the rest of the amount, the customer acre executive completely refused. When I demanded to speak to their senior,...
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A
apinkumba
from Delhi, Delhi
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Ticket cancellation of bookmyshow

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,
I have booked a ticket in hindi but it is booked in telugu & then i have talked your executive mr john & your executive is saying ticket are not cancelled the i said please give me your owner id or no but he is refused to me they don't have email id or phone no of owner & he is not giving me.
So as human being mistake is possible but he told me this is not possible of cancellation of ticket so sir please consider...
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J
jeevan lazar
from Kollam, Kerala
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Booking unable to be completed due to payment issue

Address:Kollam, Kerala, 691001
Website:Bookmyshow

My name is jeevan. Iam living in kollam, kerala. For the past couple of days i've been trying to book movies through book my show app, which i've been unable to do so due to a payment issue. Kindly explain what is the issue in payment. Due to this payment issue i've been unable to book atleast 20 movies. Kindly help me. If this problem goes on i will be unable to book any movie and i will find this app useless.
Kindly help me.
My...
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S
shivemishra
from Bengaluru, Karnataka
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Fraud by Bookmyshow

Address:Mumbai City, Maharashtra, 400706
Website:in.bookmyshow.com/mumbai

I purchased 2 tickets for Film City Mumbai tour for 1st May 2017 tour time 12:20 pm. The detail of booking is given here under.From Navi Mumbai I reached at the spot which is 40kms from Navi Mumbai by spending Rs 2000 on Taxi, I found that Office of Film City was closed and security guards told that tours will not be conducted because of May Day and Maharashtra Day. I gave several calls on the help desk and every times I was kept in online...
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R
RaviKanth Varma
from Tuni, Andhra Pradesh
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Offers displayed are not applicable once made payment

I[censored] open the website it says buy 1 and get 1 ticket, for which u would not use any coupon if paid through certain cards and thus i have booked 8 tickets at 1750/- and 230/- as taxes in it. If i book the same through window it would have cost me much less than it. Since there is offer i paid (Booking id p[protected]
Booking id pvbp[protected]).
Now they say to enter it manually for availing the offer...
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R
rahul brahman
from Mumbai, Maharashtra
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Ticket booking and not given.at.ticket.counter

Address:Dhar, Madhya Pradesh, 454660
Website:book my show

I booked my 8+1 gold class ticket on book my show for gurukripa talkies:badnawar but when we reached talkies for collecting ticket before show, ticket distributor said that ur ticket has been cancelled and he gave. Our ticket to other... And no amount received to me and no msg. Of. Cancellation received to me... I hv all the proof of booking... Plz take as hard action as possible...
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K
kartik shetye
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted amount to be refunded

Address:403507
Website:Bookmyshow

Dear sir
This is to inform u that i had booked 4 tickets from book my show google page for which my rs.1008/- got deducted but ticket was not booked
Kindly make ensure that i get my amount back as early as possible
Following is ma details
Email id : [protected]@gmail.com
Transection done through hdfc bank debit card.
Tickets booked in inox porvorim goa.
Booking date 2/05/2017
My...
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Bharath Bunadri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baahubali 2 pre booking refund is not received yet

Address:Mumbai City, Maharashtra
Website:In.bookmyshow.com

I prebooked my 2 tickets for baahubali 2 conclusion for the day of release that is on 28 april 2017. The prebooking was done on 21 april 2017.
It is so irritating that book my show has failed to book my tickets. It sent a message with apologies and promised my refund in 10 days. This message was recieved on 27 april. Today its may 2 i did not recieve my refund of rs 580 till now. I want your help im getting my money back. Their customer...
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