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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 44

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N
Narendar Kammari
from Hyderabad, Telangana
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Not getting notification

Address:Mahbubnagar, Andhra Pradesh, 509216

Hello, i have booked 6 tickets for the movie bahuballi 2 and i made transaction using net banking. Transaction was completed bt i didn't received any message from book my show regarding my booking. So when would they refund my amount. Whether they refund to my wallet or to my bank account and when they will refund. Please give me your reply as early as possible...
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D
Dhaval Tamboli
from Ahmedabad, Gujarat
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Refund of INR 1180

Address:Vadodara, Gujarat, 390011
Website:www.bookmyshow.com

I had pre-booked 2 tickets of 'bahubali 2 the conclusion' of 28th April, Friday, on 22/04/17. However no confirmation was received till today even though regular booking is started from today(25/04/2017). What is the meaning of pre-booking in such instances. I've booked my tickets through regular booking and I want to cancel pre-booking tickets and want my refund of INR 1180 back.

Another issue is all the help line numbers...
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B
Balramjakhar
from Darbhanga, Bihar
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Please refund my money because transaction declined

Address:Jaipur, Rajasthan, 302020

Hi
I am Balram Jakhar advocate from Jaipur and I had book 7 Tickets of bahubalis night show in sunny trade center Inox Jaipur datedy28 th April time 10.15 pm through my net banking of my sbi account but unfortunately tickets was not booked transaction declined and rs 2076 debited from my account. Please refund my money back. It's not first time I trusted bms app but it's annoying these days procedure of refund is not transparent....
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C
chpnmr
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of ticket - Justin Bieber Concert

Address:Mumbai City, Maharashtra, 400054
Website:bookmyshow.com

I have opted of home delivery of justin bieber - the purpose concert via bookmyshow.com paying 15 k +. They have given customer service number with extn 5 which are perpetually busy and eventually get disconnected. When the events are at such large scale, cant they manage to open more lines.
My booking id is dynm00cug8cscw
My phone number is [removed]
If value our time pls resolve issue...
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M
Møhàmmêd Roshan
from Chirala, Andhra Pradesh
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Booked tickets on your fake locations

Address:Visakhapatnam, Andhra Pradesh, 530001
Website:bookmyhsow.com

I booked the bahubali the conclusion movie on 7:45pm on sunday as i already fixed my venue vizag but shows as bengaluru sharada theatres i thought it was the vizag's theatre.. As vizag also have sharada theatres. So im requested to pass that tickets to my location or refund my money as u shows fake locations and we got fools because o[censored]r similar venue locations so kindly check and return or pass the tickets to my location....
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S
sudhir7389
from Mumbai, Maharashtra
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Giving tickets before release date & wrong date

Address:Nashik, Maharashtra, 422006

I have booked tickets for 14 th April 2017 for Fast & furious 8 movie. The movie is releasing on 14 th April so I have booked tickets before 1 day on 13 th April 2017.
But I got the ticket of 13 th April 2017 before the release date.
I have booked for 3 person
So almost 600 + 72 rs taxes = 672 rs book my show is eat.
While contact customer care, they refuse to refund or refuse to give another date tickets....
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R
RAKESH KANDARI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Feedback on transaction declined of bms-15 times

Address:Pune, Maharashtra, 410014
Website:BOOKMYSHOW

Plz find all the screen shot in next 2 slides of Transaction declined issue. Yesterday again the transaction declined in Bookmyshow on 09-04-17.in last 4 days total 20 times Transaction declined only in Bookmy show. what is the status of A Reference ID - 3661514/Interaction Id-3669249.i already raised the concerned previously on 6th April--15 times transaction declined & 7 th April & today on 9th April--2 times; .again you will give new...
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K
kasera.01
from Jawad, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online IPL ticket

Address:Indore, Madhya Pradesh, 452003
Website:www.bookmyshow.com

Dear BookMyShow,
You started IPL tickets selling without any prior information. This is not a way to sell tickets. You did twice, tickets of 10th and 20 April are sold online without prior notice and also when I tried to book ticket it always return to home page from check out page.
This is unacceptable, I am going to complaint about this scam to consumer forum and also to government....
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V
Vinoyalec
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted on booking movie ticket, but didn't get, confirmed need a refund

Address:682026

Hi,
Today (Sat april 8 2017) i have tried booking ticket for movie named "1971 beyond borders" using bookmyshow app. Payment was done through net banking. I confirmed payment through app, and rs 160.26 was deducted from my account. I waited for more than 10 minutes for ticket confirmation, but the app remained hung in the payment page itself after that it crashed without giving me ticket confirmation. I didn't got the ticket and lost...
+1 photos
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A
Archnarawat
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding or exchanging ticket

Address:New Delhi, Delhi, 110075

I have booked my ticket for wrong date. Thee ticket needed to be booked for 8-4-2017 but I accidentally booked it for today that is 8-4-2017.The book my show support is not ready to change the date or refund it. The agent I talked to from book my show is Neal. He was adamant and rude on not providing any help or transferring me to a supervisor. My booking ID is WKT26NM.
The mount 1364 which they are asking me to forget about is not...
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L
lakshmi samanvitha
from Palakollu, Andhra Pradesh
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Request for tickets cancellation and refund amount my account

Address:West Godavari, Andhra Pradesh, WQ28BLB
Website:[email protected]

Sir/madam,
I s lakshmana rao, tadepalligudem, i was booked 5 tickets in mybookshow on 08/04/2017 at trendset mall vijayawada, amount of rs. 843.35/- for the movie of cheliya, so i was booked wrong show time of 11.20 a. M. Increased time of 1.25 p. M. I was rebooked tickets 4 the show time 1.25 p. M. So please cancillation tickets noumbers: :h7, h8, h9, h10, h11. Booking id:wq28blb. Wrong show time 11.20 a. M. So please cancil my tickets...
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L
laxmirani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie Cancellation

Address:110051
Website:bookmyshow

I have booked 2 tickets by mistake for wrong movie and wanted to cancel and book another one or change the same to other movie but the regulations are so rigid that i cant get it done even if this was done by mistake. Completely unintentionally. This is really frustrating that no one is able to help on that. I did it by mistake and neither bookmyshow nor the cinepolis is able to help us. very bad...
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E
erohitgarg
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never trust the site: I lost 6575 rupees.

Address:Gurgaon, Haryana, 122009
Website:www.bookmyshow.com

I booked a ticket for a cricket league " Last Man Stands". I was guaranteed 5 matches with the first match on 2nd April 2017 as shown in the ticket. Later I got to know that I have been placed in reserve players of a team. I would not get to play the matches and only if there is a shortage of players. Also I did not get to play the match on 2nd April 2017 as shown on the ticket. On raising the issue with the bookmyshow, they asked me to wait...
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R
Rochak Agarwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my transacted value for failed order

Address:Bareilly, Uttar Pradesh, 243122
Website:www.bookmyshow.com

Sir, I was billing my payment for 4 april show of Naam Shabana movie of 10 am @ SRS and transacting value was of 346 rs which I paid by vodafone m pesa app and I loaded the amount then my m pesa wallet paid bookmyshow the amount for which I got deduction messgae from my wallet of which image I had sent u here but I have not got the ticktes ... it totally failed after transaction, this looks like a fault in your BMS app . You must resolve...
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M
me_surbhi
from Delhi, Delhi
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Offer

Address:New Delhi, Delhi, 110059
Website:bookmyshow.com

I entered an offer code while booking movie tickets at book my show but during the transaction my wifi connection was interrupted and after re-entering the details my offer code is said to be exhausted. The following lines appeared after re-entering the offer code "sorry, we can`t proceed with the booking for this offer since you have already exhausted the Limit Per User OR You may have applied it to an ongoing transaction which is not yet...
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S
Sudhakar devang
from Visakhapatnam, Andhra Pradesh
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Tickets booking

Address:Mumbai City, Maharashtra, 560075
Website:Bookmyshow.com

Booked 3 tickets on 30th march. For 7.10pm movie, unfortunately struck in traffic. Called customer care 20min earlier to inform them to change to different time with the genuine reason and the response was like why did you book tickets on book my show we are here to take your money.

I told them to shift it to any other location near to the place i am struck or to a different time what ever you ask or say it was only one answer....
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C ganapathi
from Chirala, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not confirm the tickets. Amount reduced in my account

Address:Hyderabad, Andhra Pradesh, 509324
Website:Mybookshow

I, c ganapathi, booked 3 ticket's on mybookshow on27th evening for katamarayudu movie but I didn't get any confirmation only I got OTP, when i entered it was processing but did not get anything
Actual price is 425/- ruppees but I added my bookshow voucher worth 150 /-rupees. Total amount reduced from my account is 275/- ruppees. If I lose like this, how can believe it

So, I request to look into this and give refund...
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R
Reshma Bhuvanachandren
from Bengaluru, Karnataka
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I was booked 6 tickets

Address:683514
Website:Book my ahow

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Patil_Shilpa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Event details were fake, worst experience in Ibar on holi

Address:Bangalore, Karnataka, 560042
Website:bookmyshow

I had booked a ticket on Book my show for holi festival on 13th March 2017 and paid 1k. In the event details it was mentioned pool side party, organic colors and food counters. even starts at 10 AM and closed at 10/11 PM but when we reached there was no color, no food and worst thing was no water in the pool we just stayed for 5 min and came back. very disappointing for 5 min paying 1k is very unethical...
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K
Kundalwals
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional approach

Address:Mumbai City, Maharashtra, 410209

Guys and girls, i want to share a lousy and unprofessional experience got from viviana mall as well as book my show today as i booked tickets on book my show for king skull for today 11.55am show at viviana mall in 4dx as i was excited to have an unique experience... But imagine, the show does not exist as per cinema and book my show selling tickets for all the slots of today... People are buying it for service which is not offered by cinema......
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