BookMyShow Complaints & Reviews

I booked my tickets for take off - movie for an amount of rs. 462. This amount was deducted from my account in sbi on april 15th. From atm msg came about money deduction. Later i got amessage from book my show that the amount will be credited in 10 working days. But amount has not been refunded till now in my account. Kindly make arrangements to refund the amount of rs. 462 in my account.

I had tried booking bahubali movie tickets for sunday 30.4.17 at cinepolis theatre vadodara through paytm on 27.4.17. The money got deducted from paytm account but i was not provided any booking details. If the ticket is not booked pls refund my amount to me. Wallet id provided to me was [protected]. I would like you to look into the mattter and refund me the amount of rs. 560 as soon as possible.

I have pre-booked tickets as per advertisement posted in bookmyshow open page with big poster.
We have so many hopes on first day show. It got collapsed. If you were not posted advertisement i will not book the tickets. It is very very disappointed for me and my friends who are more interested to watch first day show. What bookmyshow done is entirely come under cheating to people.

Here are the booking ids

1. Pre-book id
Pb-[protected]
2. Pre-book id
Pb-[protected]
Nikhileswarreddy. M

Dear Sir/madam,

I had booked 4 tickets by paying Rs.1960/- on 18.04.2017 on www.bookmyshow.com with ref. No. PB-[protected] for Babubali-2 on release date 28.04.2017. Yesterday I received SMS stating that "We are in the process of confirming your pre-book tickets for Bahubali with your preferred cinema. Please expect to hear about your pre booking status by tomorrow afternoon. Today to my surprise the tickets were not booked and simply they have sent SMS saying that Tickets were not booked and amount will be refunded within 10 days... Its totally ridiculous as the company is taking money 10 days in advance and keeping the amount for another 10 days !!!
Even the customer care numbers provided on the site is[protected],[protected] are bogus, which through out the day are busy and even the online chat also busy through out the day which is not digestible.
My friends who has easily booked tickets yesterday when the booking was opened and we were like waiting for the tickets till today when all the tickets were already booked for more than 3 days !!!.
We are totally disappointed and request your good office to take necessary against against this company who has created inconvenience to the customers. At least they should have courtesy to keep their customer care working and inform customers on their failure. I would request... if possible kindly ban this site.

Hi,
I pre-booked baahubali 2 on 28th.
Pre-booking was registered on 14apr17.
Till 25th i saw in book-my-show that the status was in pre-booked but till now
I haven’t received any confirmation on booking.
Now the request is not available in pre-booked history or in active booked history.

Kindly let me know what happened to the transaction

Details as below
Pre-booked id – pb-[protected]
Mobile number – [protected]
No of tickets – 3
Booking at chennai
Movie – baahubali 2 the conclusion (Tamil)
Time – 8pm to 11 pm

Hello
Sir/madam
I purchased. Bhubali2 pre-booking ticket on 20/04/2017

I received. A message from bookmyshow confirmation message will be received on 27/04/2017 afternoon, but, I have not received any confirmation message from bookmyshow yet, and also when I was. Called. Customer care it tells. Busy, call some time after, some time not reachable, and also in my book my show a/c when I was saw.today it showes ""you don't seem to have any pre-booking data"" but my prebooking ID is [protected]. So please help me, my phone number [protected], my emailid [protected]@gmail.com

I have pre - booked 4 tickets for baahubali 2-the conclusion with preffered cinemas in hyderabad (Rk cineplex, carnival cinemas, prasad's). After login with my account — in prebooking tab iam unable to see my ticket. How can i get the status of that please help me out. I have spent 1160.00 rs money. How can i get the status of that ticket... I just want to know the ticket status and money status whether it will be refund or what...

Sir/madam,

I had booked 4 tickets by paying rs.960/- on 19.04.16, in bookmyshow.com with ref. No. Pb-[protected]. The movie release date, not more than 24 hours, till we did not receive any communication or information from concerns and more over the pre-booking details was removed from the site. Not able to contact the customer care numbers. Even no reply for the emails. At last contacted the office number by getting the internet[protected], they have given another number[protected] and spoken with mr. Ravi. He again tried to give the customer care number but i told it was not working so, he took my mobile number and booking details and promised to get a call within 15 min. Later i got to know that he also bluffed me. They are not provided us a free service, collected 10% extra on the ticket for pre-booking. The regular tickets are confirmed even better to others than the pre-booking who booked just 1 day previously in normal rates. Just these people are bluffing the customers not by taking the money and not providing any service. Moreover, we failed to get tickets due to them. Please do the needful.

Warm regards

Sreedhar reddy
Hyderabad
[protected]
[protected]@yahoo.com

This is very annoying that book my show have asked for taking pre order for bahubali-2 conculsion by which we have pre ordered the same, till now I have not received any ticket for this movie and yesterday they told me I will get it by today. All the customer helpline is not working and it's busy.

I want my ticket or money back 580 RS.

Booking ID:[protected]

It's worst service provided by company. If there is anyway to file a case, please let me know I am ready for this.

Today morning I booked tickets in computer for baahubali 2 the conclusion tamil for 3 persons amt- 466.5 rs only at nearly 5:00 am but they deducted my money but I got has like something went wrong in BookMyShow website
Then I again did the same but got my tickets booked but the last time they deducted my money I want them to repay my amt.plz lol over the problem.it is my humble request over the case

I am Bindu Raju, I tried to book ticket for bahubali 2 on 26 Wednesday April for 3 persons, an error message came from the app and the booking got cancelled and ticket was not there in the app, but 444.72 rupees was debited from my account. My e-mail is [protected]@Gmail.com and no. Is [protected]. Please repay my cash asap, I am scared to do any more booking in the app.

Hi,

I have book my tickets for bahubali 2 at the pre booking by selecting the preference of the theatres and done the payment as well. Yesterday also we got the message saying that your tickets will be sent to you by tomorrow afternoon... But we haven't got any message and mail and tried calling book my show customer care. Their answer is that you have selected the wrong preference of the theatre and it got auto cancelled....

This is very annoying that book my show have asked for taking pre order for bahubali-2 conculsion by which we have pre ordered the same, now that we have already pre ordered we have not tried to take the same in advance bookings even if the tickets were available, hoping that the tickets would be confirmed by book my show

Baahubali 2: The Conclusion (UA) PRE-BOOK ID
PB-[protected]
Fri, 28 Apr 2017
Time Range : 09 am to 12 noon
Price Range : Rs.50 to Rs.150
Prasads: Hyderabad
Asian Sha: Chintal
Asian Radhika Multiplex: ECIL
best
k sonu

Dear sir
I have booked 2 tickets for the movie bahuballi 2 and i made transaction using net banking. Transaction was completed but i didn't received any message from book my show regarding my booking. So when would they refund my amount (Rs 326.52). Whether they refund to my wallet or to my bank account and when they will refund. Please give me your reply as early as possible...

Sir/madam,

I tried to book 2 tickets on bookmyshow on 26-April-2017. I have made the payment through freecharge. The amount has been deducted but bookmyshow shows me that the payment was not successful. I have received the following email from freecharge.

You have successfully made a transaction of Rs. 389.92 from your freecharge account at book my show on 26-April-2017.

Freecharge at Book my show ORDER ID WEB[protected]

Thanks,
Prashant Thakur
[protected]
Prashant.[protected]@yahoo.com

Hello, i have booked 6 tickets for the movie bahuballi 2 and i made transaction using net banking. Transaction was completed bt i didn't received any message from book my show regarding my booking. So when would they refund my amount. Whether they refund to my wallet or to my bank account and when they will refund. Please give me your reply as early as possible

I had pre-booked 2 tickets of 'bahubali 2 the conclusion' of 28th April, Friday, on 22/04/17. However no confirmation was received till today even though regular booking is started from today(25/04/2017). What is the meaning of pre-booking in such instances. I've booked my tickets through regular booking and I want to cancel pre-booking tickets and want my refund of INR 1180 back.

Another issue is all the help line numbers are either switched off or not reachable. Even not getting reply of my complaint email. How to contact you in such situations? Very pathetic services...

Hi
I am Balram Jakhar advocate from Jaipur and I had book 7 Tickets of bahubalis night show in sunny trade center Inox Jaipur datedy28 th April time 10.15 pm through my net banking of my sbi account but unfortunately tickets was not booked transaction declined and rs 2076 debited from my account. Please refund my money back. It's not first time I trusted bms app but it's annoying these days procedure of refund is not transparent.
Thanks

I have opted of home delivery of justin bieber - the purpose concert via bookmyshow.com paying 15 k +. They have given customer service number with extn 5 which are perpetually busy and eventually get disconnected. When the events are at such large scale, cant they manage to open more lines.
My booking id is dynm00cug8cscw
My phone number is [removed]
If value our time pls resolve issue

I booked the bahubali the conclusion movie on 7:45pm on sunday as i already fixed my venue vizag but shows as bengaluru sharada theatres i thought it was the vizag's theatre.. As vizag also have sharada theatres. So im requested to pass that tickets to my location or refund my money as u shows fake locations and we got fools because o[censored]r similar venue locations so kindly check and return or pass the tickets to my location.