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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 45

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R
rakeshkmr76
from Jamuria, West Bengal
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Gift Voucher Redeemed

Address:Patna, Bihar, 800001
Website:bookmyshow

I was trying to book 2 tickets and up to payment level I went In payment option I redeemed my 2 Gift vouchers and rest amount of Rs 67 I was trying to pay through internet banking. But it showed error and brought me to home page.
Again when I tried to book the tickets, the gift vouchers are showing redeemed
Please help
Rakesh
[protected]@gmail.com...
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Ujjwal Jayswal
from Mumbai, Maharashtra
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Non availability of service as promised in the brochure (Event details )

Address:Hyderabad, Andhra Pradesh, 500032
Website:in.bookmyshow.com/hyderabad

I booked a ticket for event organised on 12th march 2017.
Booking id :- oleh00wsqje2tb
Event name :- rang barse premium holi party (Holi event)
Venue :- oyster lounge, jubilee hill, hyderabad, telangana,
Date :- 12th march 2017, sunday
Amount charged :- 999 + taxes
Organiser name :- salman

As per the details provided on the website, it was mentioned that there will
1. Colors...
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T
Tarini Prasad Roy
from Bhubaneshwar, Odisha
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Ticket got cancelled but money went away

Sir i booked ticket for kong skull island for 13 march at s complex for 3.15 show.payment was done but a message popped that there was an issue.ticket did not get booked but money got deducted from my sbi account.what happened that cause such an error?
how will i get my money back?for booking again will there be another deduction of money the first transaction will be adjusted.
plz confirm sir so that i can take further step.i...
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T
Teknoplaza Godrej
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel bookmyshow ticket

Address:700084

I had booked tickets from BookMyShow.com for a movie at Quest Mall Parkcircus Kolkata. But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets, one day before the show. But they refused my request. Even when I requested them to keep the service charges, and may be more but refund the rest of the amount, the customer acre executive completely refused. When I demanded to speak to their...
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A
Ashok Sarnaik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not permitting cancellation of tickets and not giving refund

Address:400606
Website:in.bookmyshow.com

I booked EIGHT tickets for a show to be performed at NCPA on 12th March i.e. after 19 days.The booking was done on book my show's official website & payment was made through American express credit card.
I wanted to cancel FOUR tickets. BMS refuses to cancel the tickets & refund the amount.
I tried to talk to them on phone but they refused. Mr. Adnan their executive even refused to give me name & telephone number of the person...
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D
daison
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Time

Address:Tirupur, Tamil Nadu, 641603
Website:time was the problem

Dear sir,
i need ticket from today. but i book ticket by tomorrow. so i need cancelled my ticket . so i cant see the film by tomorrow .tomorrow office working day .sopls cancelled by ticket . i didn't saw the time for booked my ticket . and tomorow 6 o clock im going to hospital to our father wa admided on today pls cancelled mu ticket thanks for your king information...
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P
Parth12345
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged me twice for a single ticket.

Address:Surat, Gujarat, 395001
Website:www.bookmyshow.com

I just want to get straight to the point. I ordered my friend's Justin Bieber concert ticket at Feb 22, 2016. Cause of the Internet connectivity issue i had a problem with paying for the ticket. I tried thrice to order the ticket and when the last ticket was booked finally, I thought of checking my Bank account's balance and what i found is that i've been charged twice for the ticket. I called bookmyshow customer care to resolve my issue....
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A
Abhilash Dharmapuri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund/cancellation

Address:500014
Website:www.bookmyshow.com

I booked five tickets on Feb 24 around 7pm for the 9pm show. The tickets were booked for Feb 25 which only came to our attention after reaching the cinemas. We had to book the tickets again at the cinemas however neither bookmyshow or the cinemas are taking responsibility. How can there not be a cancellation/refund option?

This is not the first time on your website, that the tickets were booked for the wrong date. It was a...
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S
Suruchi Jha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund and customer care helpline

Address:122413
Website:book my show

I booked my ticket few days before but my transaction was failed but money was deducted. Message came from book my show that money will be refunded, but still when money not refunded i call on their customer care no. But they put me on machine mode for five minutes and even charged for that. Shame on these guys this is how they provide customer service. I want my refund back.

Name suruchi
Eq no. 008717
Date of...
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V
Visveshvaren M S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited amount & failed booking : finally tickets

Address:Bangalore, Karnataka, 560057
Website:Bookmyshow

Last Sunday we had booked tickets in book my show website, amount got debited but booking is not confirmed due to some errors (woops failed) ; try booking after sometime...

After 30 mins received sms that booking is confirmed, delay made my friend to Book tickets for me... it's very horrible experience that failed booking tickets & 2nd time booking, we lost the below money....
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Address:Mumbai City, Maharashtra, 400709
Website:Book my show

Hi,

I always book ticket through BMS via my ICICI Bank credit card (Coral where in I get one on one free ticket,
I had booked two tickets via BMS on 15/02/2017 for Jolly LLB movie @ Balaji Multiplex for 1.15 show, the Booking ID was WQTGRX9.
I had booked the ticket in platinum class for Rs 180 each, However I get 180 rs off on one ticket so my cost is only 180.

They charge me Internet handling...
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A
abhishektrivedi16
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispute regarding declined transaction

Address:New Delhi, Delhi, 110076
Website:in.bookmyshow.com/delhi

Dear Sir/ Madam,

This is regarding offline transaction of Rs. 300.00 payment by my credit card on dated 12- FEB-2017 at "BOOK MY SHOW" FOR SURAJ KUND MELA - 2017 Visit.

The said transaction was declined due to connectivity issue & the same has been paid through cash my myself, I gave my card for paymrnt to "Book my Show" agent counter & after some min he said me that due to some connectivity issue the attached...
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K
kl38a699
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost money But didn't get The code message

Address:Idukki, Kerala, 685584
Website:book my show App

I have booked a movie munthirivallikal thalirkumbol on book my show app for Rs 791 . I didn't get The confirmation message with the code but money Was deducted from my account.. I want my money back even if I could not able to see the movie.. I lost a lot Money through this... I use SBT account for my transactions.. My last transaction is Rs791 For Book Myshow.. So its sure that i have booked Correctly But even after that i didnt get confirmation...
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G
Gunna Venkat Reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but did not received tickets

Address:Rangareddy, Andhra Pradesh, 500079
Website:BookMyShow

I booked tickets for shatamanam Bhavati at shiva Ganga theatre on 11th Feb 2017.I made the payment through free charge, money got deducted but I did not received the tickets .please work on this issue and refund me.
I booked tickets for shatamanam Bhavati on 11th Feb 2017 through free charge
Please work on this issue.
Please refund me as soon as possible....
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N
Nareshsiriki
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid through freecharge money deducted but no confirmation of tickets

Address:Chennai, Tamil Nadu, 600047
Website:Bookmyshow

Hi,
I have booked two tickets for Movie:Om nano venkatesaya for Feb 11th Mrng 11:30 Show @ Casino cinemas through BookMyShow App and paid through FreeCharge and order id is as below
MOBAND[protected] for amount 112.5 0, i received a message for the money deduction but haven't received any confirmation on tickets.

Please look into this issue as early as possible......
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sreevasavi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Got Dedcuted from FreeCharge, but no tickets confirmed

Address:500010
Website:www.bookmyshow.com

Hi,
I have booked two tickets for Movie:Nenu Local for Feb 5th Mrng 10:25 Show @ Cineplanet Kompally through BookMyShow App and paid through FreeCharge and order id is as below
MOBIOS[protected] for amount 342.63, i received a message for the money deduction but haven't received any confirmation on tickets.

Please look into this issue as early as possible....
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npkcse
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The Android app keeps stalling after booking tickets and the support is bizzare

Address:500081
Website:www.bookmyshow.com

I'm used to use Nexus 5 on Android 6, recently I changed my phone to Android 7 - Nexus 5x, on both phones I had an issue with book myshow app where after payment it will stall and do not do anything . I have sent around 5 emails in last 2 months to Bookmyshow support no with luck. They do not even acknowledge the emails promptly one of laziest support model I have ever seen...
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sunniansh
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted in account tickets not booked refund not process

Address:123401
Website:www.ticketnew.com

Dear Mam/Sir I had booked the 4 tickets of Dangal movie as on 15 January, and paid the online through my credit card but my tickets not booked and blanced deducted in my Account, complaints for this many time but my refund not process, according the customer care officer the refund will be returned 3 to 10 days but after 15 days refund not received pl help...
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iamsonu rajput
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie tickets

Address:Mumbai City, Maharashtra, 400049
Website:in.bookmyshow.com

I booked 3 tickets from bookmyshow app. I made payment through Freecharge. Amount deducted from my account, payment confirmed by Freecharge but movie ticket not confirmed. Booked ticket for *RAEES* movie at PVR shlimar bagh for date 28.01.2017 at 1:10 pm.
Made payment Rs. 839.8 for 3 tickets.
Confirmed message screen shots attached for your reference.
I hope you will take action on thid issue....
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chandni hadiya
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted money but not received tickets

Address:Kutch, Gujarat, 370201
Website:www.bookmyshow.in

I am very disappointed with this app, becoz they have deducted my money from wallet BuT they didnt confirmed my ticket and also hurted my emotions and now they are saying that they will refund after 24 hours and this is very disappointing. From 3 hours i m getting waited and now they are saying that they will refund. If they are charging service charge so why we got this trouble....
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