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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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852
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BookMyShow reviews & complaints page 47

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P
priyanka jadhav 1978
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount was credited but ticket was not booked

Address:400092

On 8th January 2017 had booked ticket but transaction was failed amount was immediately credited from my bank account
several mails i have sent but not getting any revert from them.
Initally they had assured amount will be refunded but from past days they are not botthered to revert my mail.
amount was Rs.225 but it is a fraud if they dont refund my money back.
Also this fraud they are doing .
I hope I...
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smrutiks
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request a refund of Rs 772.38/- from bookmyshow.

Address:Pune, Maharashtra, 411030

I am SMRUTI SHINDE (cell no [protected]) I booked 3 tickets for DANGAL' using BookMyShow.com for KOTHRUD CITY PRIDE, Pune, for 9:45 show for date 09 JAN 2017 using Bank OF MAHARASTHRA net banking
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time THE PAGE WAS BLANK '.
But an amount of Rs 772.38 was debited from my account. This transaction...
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Z
zeaksi
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund needed

Address:208016
Website:Freecharge and Book my show

Dear Sir/Maam,

I have tried to book movie tickets through freecharge via book my show app on 1st january 2016. The transaction failed but the money was deducted from my account. Also I got 100 Rs as a promotional offer in my freechrage wallet. I got a message from book my show that refund of Rs 421 has been initiated and will be backed soon, but i didn't get my money back. Please look into the matter.

-- br...
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Abismrita Sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusing to refund the amount deducted for failed transaction

Address:560047
Website:in.bookmyshow.com/bengaluru

I am abismrita here. I have booked two tickets for dangal through bookmyshow on 1st jan 2016. But once i put all the information of my debit card, it shows processing and then i receive an email for the same that the transaction is failed due to some error. They provided me a link in the mail to try booking again, so i used it, but again it showed transaction failed and asked me to retry after 20 mins. I have booked the tickets after 20 mins...
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A
alshair
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost around 1500 on movie ticket which never book & i lost 1500 & still i have to book by bookmyshow app

Address:New Delhi, Delhi, 380050
Website:paytm.com

Hi complaint handel team,

For the following 2 orders my money deducted but movie ticket not booked & i not got refund 

This happened on 22-dec-2016 & now we are in 3rd jan 2017 but still i not got refund to paytm wallet.

This is horrible service from paytm 

Two times money deducted & only one time credit given for both of this order

[protected]br...
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R
ravindra320
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got debited wrongly twice

Address:600042
Website:BOOKMYSHOW

Dear sir,
On 16 december, 2016 i have booked 3 tickets twice as first time i didn't got conformation for the tickets. But two times amount got debited.
After that neither amount refunded nor i got conformation for those ticket.
These are the two reference numbers:

Ref number:hf[protected],
Hf[protected]
Name - s. Ravindra kumar
Mobile no-[protected]
Email-ravindrakumar. [protected]@hotmail.com...
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A
Anju Gouri
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount rs 812 not refunded

Address:135001
Website:bookmyshow

I booked 4 seats of dangal movie 7 pm show on 28 dec in glitz cinema Yamunanagar . Rs 812 debited from my account. But failed messages received in my mobile no. [protected]. After passing more than onecweek, I dont get my refund of rs 812 still now. Therefore you are requested to kindly refund my money as soon as possible. I should be very thankful to u. Transaction statement attached herewith....
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R
Ranjith777
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction done, but am not received my tickets

Address:Hyderabad, Andhra Pradesh, 50006
Website:bookmyshow.com

Recently booked 2 tickets of dangal for 1 jan 2016 hyderabad from bookmyshow id - 01 akula. [protected]@gmail.com and completed the transaction
But transaction completed successfully but i have not received any ticket and i had proof of transaction which i got as msg
Ranjith kumar l, you paid rs117via at book my show (Orderid:bil/[protected]/dangal/[protected]..
Plzz look into the matter as fast as u can coz i need...
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P
Prem1212
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Making fools customers by taking high amount with name of internet charges

Address:Jaipur, Rajasthan, 302021
Website:Bookmyshow

Hi Sir, Concern,

It is very sad to know that a users pays additional 30 rupees for each movie tickt to BookMyShow.
I was planning to buy 4 tickets but realised they are charging 138 rupees of internet apart from movie tickets amt.and actually using my own intrnt, this is totally fraud, pls tak strict action agnst BookMyShow.

Regards,
Prem...
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S
shivumelenavar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freecharge payment confirmed but ticket not confirmed

Address:Bangalore, Karnataka, 59059
Website:bookmyshow.com

I have booked two tickets from Book my show app. I have made payment through Freecharge. amount deducted from my account. payment confimed by Freecharge, but movie Ticked not confirmed. Booked for Kannada Movie *KIRIK PARTY* Orion mall at 12.20 PM show. for date 01.01.2017.
Prime seat no P7 & P8.

made payment Rs.829 for Two Tickets

Freecharge OrderID: MOBAND[protected]

confirmation Message...
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S
Suyog Jamnekar
from Pune, Maharashtra
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Money refund

Address:Akola, Maharashtra
Website:bookmyshow ewallet

I have created a new account on e-wallet of bookmyshow and I spend rupies800 from my wallet to book movie ticket but afterwords I came to know that my tickets were not booked but I lost my whole money, for this inconvineance I tried to call your customer care and they are keeping me watting upto 36 and after words cutting my phone.Ihope such a big amount of 800 would be refunded to me as soon as possible.
Date of incident 25/12/2016...
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M
Manikanteshwara
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Book 2 movie tickets but not confirm

Address:Bangalore, Karnataka

Hai,
I have booked 2 movie tickets from freecharge app (OrderID:MOBAND[protected] of 775.52 rs have been success and credit from my freecharge wallet but not got my tickets confirm. Im trying to call customer care but no response i have been trying since 1hr.i have attached screeshot of payment.please refund my payment to my freecharge wallet.

Regards,
Manikanteshwara.S...
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Suyog Jamnekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund

Address:Akola, Maharashtra

On 25th december I created a bookmyshow wallet account to pay for ticket booking, but what happen is not my tickets were booked but money from bookmyshow wallet are gone for this inconveniance I try to contact your customer care but try are keepin me 36 watting and after calling cutting my call I hope such a big amount of 800 rupies will be refund back to me as soon as possible...
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R
Rochak Agarwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction completed but tickets not obtained

Address:Bareilly, Uttar Pradesh, 243122
Website:Bookmyshow.com

I recently booked 2 tickets of dangal for 1 jan 2016 srs bareilly from bookmyshow id - 01first. [protected]@gmail.com and compketed the transaction by freecharge id - [protected]@gmail.com
But transaction completed successfully from fc wallet but i have not received any ticket and i had proof of transaction which i got as msg
Hi pankaj agarwal, you paid rs 166.52 via freecharge at book my show (Orderid:moband[protected]....
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C
coolhsd
from Kichha, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised publishing of Glitz Ranthambore Safari Resort

Address:Sawai Madhopur, Rajasthan, 322001
Website:www.bookmyshow.com

Our Resort name is GLITZ RANTHAMBORE SAFARI LODGE situated in Sawai Madhopur Rajasthan. On book my show website our Resort's fare reflect is Rs. 14000 to 30000. It's not our published fare for these dates and book my show website doesn't take any communication and permission from our side. They have not any right to publish any fare without our permission. So kindly provide us the best way to remove this fake things on this website (Book...
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V
Vinti713
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of ticket

Address:Gurgaon, Haryana, 122001

I was booking trying to book ticket for 31/12/2016 but by mistake i did for 29/12/2016. I am trying to contact your customer service since I booked the ticket but after waiting call for around 10 minutes they cutting the phone. I tried calling even Gurgaon bookmyshow they are giving me waiting number for call as 33 and then finally cutting my phone without any contact.

I had made the booking for 31/12/2016. Kindly cancel for...
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M
mohanjitkaur
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money return for sunburn cancel event

Address:Pune, Maharashtra, 411004
Website:bookmyshow

Hi,
i come to know that sunburn event which were going to host in pune get cancelled.now i want my money14292 rs back which i had paid for 5 members.
why these ppl do such tpyes of event when they dont have authority to do so.
Now at the last moment we are facing such issues our new year get spoiled other shows tickets also get hike due to last moment.
even i also find that bookmyshow still giving tickets whereas...
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G
gauravgarg2007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket book

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.bookmyshow.com

Maine 26/12/2016 ko sham ko 9.30 pm par ticket book krne start kiye,,
Do teen transaction cancel hone k baad wo maine free charge ke wallet se 665 ki payment ki maine free charge ke wallet se ticket book ki amount pay ki
Transaction complete ho gayi lekin mujhe ticket nahi diye book my show ne
Maine book my show me raat ko 12.30pm baje tak phone kiya lekin unka phone pick nahi hua,,, maine mail ki to unka jawab aaya...
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Adam Pawaskar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Always Unable to avail 1+1 offer on ICICI coral card

Address:Mumbai City, Maharashtra, 400059
Website:www.bookmyshow.com

No matter how many times I try, from whichever system/browser/device I try to book ticket and try to avail 1+1 ticket offer using my ICICI Coral Credit card, I always get stupid errors and I end up paying full amount.

I checked if there is any problem with my card and called up ICICI. There is nothing wrong with my card.

Hence I tried avail other offers like Rs 100 off on ICICI Credit/Debit card, but to my surprise...
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kiran1203
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money

Address:400081
Website:in.bookmyshow.com/mumbai

As you can see in the screenshot, I had booked ticket of Kahani 2 movie on 4th December 2016, due to a temporary problem from the book my show tickets were not booked, but the amount had been deducted from my account Rs. 514/-
As mentioned amount will be refunded, but didn't receive any yet even after continuous mail reminder to book my show....
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