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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 48

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N
Neeta_milyahoo.co.in
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong date tickets booked online

Address:New Delhi, Delhi, 110075
Website:Bookmyshow.com

I have booked 8 tickets for 25 dec at ambience mall today but when i got ticket confirmation it is for 27 dec which is very annoying. Its working day and we will not be able to make it. The money is not refundable when i called the mall. I need you to look into this issue as it is common and one of my fdds recently posted on FB about his suffering still i went ahead and booked and faced same issue
Bookkng id Hi Customer, Booking ID:...
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Honest Customer
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promise to change the date of Sunburn ticket date

Address:Pune, Maharashtra, 411007

This is Pranav Deshmukh. I booked a ticket for 28th "Day 1" of sunburn by mistake instead of 29th. I am going along with my 3 other friends. I requested if i could get the ticket date changed. However your staff and Bookmyshow has caused a lot of inconvenience for me by falsely telling that if i book another ticket for 29th they will cancel my ticket for 28th. Now, i have paid 8000 Rs. And the promise of cancellation and refund of the 28th...
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kuldeepc12
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but ticket not booked (No confirmation sent on email)

Address:Chandigarh, Punjab, 160101
Website:in.bookmyshow.com

Hi,

I booked 3 tickets on 23/12/2016 using bookmyshow mobile app (As a guest user) at around 3:35 pm for the movie (Dangal), but may be due to some technical reasons the amount was debited from my axis bank account of which i got the reference code and i did not get the email of e-tickets.

Please find the details for the transaction :

Transaction code : inb/[protected]/ccavenue.com/charge/nullbr...
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C
cranberry overseas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sunburn Refund

Address:Thane, Maharashtra, 400605

To Book my show,

I have booked the ticket for Sunburn Goa in early phase 1 and have attached the ticket for your consideration.

As I have already planned my trip to Goa in December and Sunburn is conducting the event in Pune I will request for the refund of my amount. When they have promised us for Goa how Percept can change the decision for Pune.

As I have booked it from Book my Show and as a...
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Pragati Ghungralekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have booked show for wrong timing

Please click on the below link to get your QR Code. Just scan and pickup your tickets from the Venue kiosk(s) - http://bmsurl.co/Ua3sGzDt

Hi Customer, Booking ID: FMVS[protected]. Seats: PR-C16, C15 for Dangal on Fri, 23 Dec, 2016 3:55pm at INOX: Raghuleela Mall, Vashi (SCREEN 3). Please carry your CC/DC card which was used for booking tickets.Please use your Conf. No. 362281 and TPIN No./Kiosk Pick-up Code : 9349 to collect...
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D
Dev Divakar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Experience

Address:110029
Website:bookmyshow.com

Hello There,
I wanted to bring into your attention about the services offered by Bookmyshow.com which is getting pathetic day by day. This is not the first time when I had to go through such service but this time I need to raise it to next level. Today I tried to book newly released movie 'Dangal' but post making the payment the confirmation page gave me the ticket confirmation for a movie that I can't even spell out as it is in some...
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P
Partha_s4u
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

List Fake events and cheating

Address:400049
Website:BookMyShow.com

I had booked for an event listed in BookMyShow named "One day Workshop on stock markets" which was initially scheduled on 27th November 2016. Later BookMyShow have sent and email to me that the event is postponed to 11th December 2016 which I have missed to read.

What really happend is the BookMyShow app in my iPhone shows a remainder for 27th November(old date), and I had to travel all the way till jp nagar, Bangalore just...
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Ekta08
from Brahmapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sunburn 10 Refund

Address:Mumbai City, Maharashtra
Website:in.bookmyshow.com

I have requested BMS team to refund for Sunburn 10 ticket booking. I understood the venue got changed from Pune, . I am not interested going for Sunburn 10. My booking ID is VTBG00T5D7TESN. I asked for refund on 4th Nov 2016.Ticket number is 2713904 I have been chasing customer care once every week. These people are taking me circles. All of my friends got their money refunded excepting me. Sunburn starts on 27th December. Less than one week....
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M
Mohanj518
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked ticket through freecharge wallet

Address:Rangareddy, Andhra Pradesh, 500074
Website:www.bookmyshow.com

Hi team,

I have booked a ticket through frecharge wallet, it is showing that trasaction is success in freecharge tarsaction history but my ticket is not confirmed as per message which I recieved from bookmyshow.

please help me with the refund for my trasaction as mentioned below.

MOBAND[protected]_1 -- Rs.268.22
v75njhkMXLdFp1_MOBAND[protected]_12PIN1 -- Rs.26

Contact details...
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Abhishek Singh
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sunburn 10 festival ticket refund venue change

Address:Gurgaon, Haryana, 122050
Website:Bookmyshow

Hello,

I have requested bookmyshow team to refund amount paid to them for sunburn 10 ticket booking. I understood the venue got changed from goa to pune, for which i am not interested visiting.

I request bookmyshow to refund my money but they said organizer refused for refund. Its not good on part of bookmyshow, as i booked the ticket on bookmyshow not on the sunburn10.

Nevertheless, as per the...
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V
vishnu050490
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About Sunburn Tickets Refund process

Address:New Delhi, Delhi, 11043
Website:www.bookmyshow.com

I purchased sunburn tickets for Goa, they changed the venue so i requested for refund. on 17th November they said they have started the refund process and still i have not received anything. when i called their Customer care executive he said refund has been made. when i asked for the transaction id he did not even provided me that so that i can check with my bank. 15700 Rupees is lot of amount for people like me. i dont know what should...
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J
JihyePark
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to get refund

Address:Gurgaon, Haryana, 122002

I tried to book 1 fantastic. Beasts. And. Where. To. Find movie ticket by netbanking on 11 dec 2016. But it failed and rs 558.50 was deducted from my account and i didn't receive any ticket. Also helpline no. Is not answering.

My transaction details are:
Date 12 dec 2016
Withdrawal amount: 558.50
Cheque/ref no. :[protected]
Narration :[protected]techbig tree enterta...
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Bichu063
from Palackattumala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconvenience and stupid activities

Address:Pathanamthitta, Kerala, 689645
Website:www.bookmyshow.in

After I had booked ticket through book my show by paying extra Rs.69 as service charge, at theatre I was asked show the SMS at counter and collect another ticket what [censored] is that. By paying extra service charge and I am again asked to stand in the queue. Then why should book ticket with extra cost.
I had faced this situation at TRINITY MOVIE MAX, Pathanamthitta, Kerala...
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Cathlin paul
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked ticket through wallet

I had booked a movie ticket through bookmyshow app via freecharge wallet. The amount is debited from account but tickets aren't booked yet. Dint get any confirmation msg nor in the app.
I have not yet received the refund nor Any kind of msg from the site. Do look into this situation as early as possible.

Order id - MOBAND2-[protected]-1
Amount- Rs. 716.28...
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Pratheeksha Bhuvanendra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted, but tickets not confirmed

Address:560040
Website:in.bookmyshow.com

I saved few seats on bookmyshow and later booked (confirmed) the tickets by paying online through netbanking (state bank of mysore).
But after i paid the amount, the page did not redirect back to the bookmyshow website, instead showed that the page cannot be reached. I even received SMS from the bank that the amount (451) has been deducted, but the tickets haven't got confirmed yet, which is still showing "pay online to confirm tickets".br...
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Akansha Misra
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received m ticket or even window ticket and the amount got deducted from my account

Address:Mumbai City, Maharashtra, 400615
Website:bookmyshow.com

Date of transaction : 03.12 .2016
Time :03: 30 pm
tm of show: 4:35 pm- dear zindagi
place of theatre : cinestar, maajhiwada, thane
amout for two tickets of rs 349 got deducted frm my sbi acct but not received any tickets on mobile or even at theatre window
contacted the helpline number but the call was put on hold.i want a refund against this....
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nikhilsingla11
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have used 50% coupon instead Full money debited from my account

Address:Pune, Maharashtra, 411013
Website:bookmyshow.com

Hi,

I have booked a ticket and applied 50% ICICI offer and in payment page total amount will be pay showing as 235 but when i did the transaction, 366 amount is debited from my account.

And i have proof of three different payments for the same transaction i got.
One i got in bookmyshow app in my transaction that is of 190 Rs. And other two i got in mail as 335 and 366.

Such a fraud company...
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aroraankush26
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding cashback of 100 not credited w.r.t booking id W3JTR3Z

Address:Mumbai City, Maharashtra, 400076
Website:www.bookmyshow.com

The concern is bookmyshow running offer of 100 cahsback on min 400 transaction and this offer is valid from 25th nov, 2016 to 27th nov, 2016 but I could see this offer on checkout page on 24th november as well which misleaded me and I went on with transaction of 138 from ola money . Now cashback is not credited to me for this transaction . They are quoting that cashback can't be given as per tnc which is right but my concern is when the offer...
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niksd69
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket cancellation

Address:Pune, Maharashtra, 411045
Website:in.bookmyshow.com

The website of BMS doesn't just changes all date and timing etc, even if you do anything other on their website It doesn't retain selected date if you go back to previous page, hence I instead of Sunday 27th show, I got Friday 25th show of dear zindagi booked.
They keep on insisting the terms and conditions every time. So it is only customer's fault that UI of website is not efficient of end user. Whatever you do you can't cancel,...
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Ashish Prajapat
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Gurgaon, Haryana, 122103
Website:bookmyshow.com

I booked a ticket with amount payable of rs. 107. i paid that amount with gift card voucher of rs. 250 . and i did not reveive any ticket but my balance of gift card was reducted but i thought it could be technical error so i visited their website and clicked on resend ticket and it showed i did not book any ticket and then i booked again with gift card's remaining balance and surprise it happens again my balance reducted and still no ticket...
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