BookMyShow Complaints & Reviews

My booking has been rejected, but my credit/debit card has been charged.
I had booked 2 tickets on 23 july 2016 for madaari, amount deducted from my account but tickets not generated.

After some time i tried again, this time transaction was successfully and tickets were generated but amount deducted twice from my account.
Message received from bank of twice amount deduction is enclosed for reference.

Till date i have not received any refund message from the company.
Kindly initiate a refund of rs 537/- asap.

On 7th of may i booked tickets for a movie, captain america civil war . i booked the tickets with app and money was transected from my card. as soon as the tickets were flashed the app crashed and i couldn't retrieve tickets. i did not get any mail from the company and as well any sms which i could have used as a n m-ticket . i have been talking to company ex executives for the same but they are not ready to refund the money at all and saying that they cant do anything about it as it is company's policy not to refund the money.

We had booked 8 tickets for a first day show for kabali, the amount was paid in full for the tickets. However when we reached the theatre the tickets were sold to someone else. No one had contacted us letting us know that the tickets were not available. We wasted two hours driving to the theatre only to know the tickets were sold out.

I called book my show and they said it's the theatres fault, since that did not mention to them on the tickets not available.

End of the day, book my show refunded the cash for the tickets, however this is not good business practice and i had to end up wasting my time and effort, paying more for the tickets and spending twice on the conveyance. I need compensation for the lost time.

Dear sir,

I have booked kabali (hindi) movie for 12:pm, sun 12.07.16 show vide ref:rkme[protected], seat no-classic-a7, a8, a9, a10 at rk moviez raigarh through book myshow. after booking i found that classic seats are inserted back side (away from screen) in between gold and prime which supposed to be near to the screen. due to this wrong insertion of screen i booked ticket in classic which is front row near to screen. now i want my ticket to be cancelled. and request rk moviez raigarh-bookmyshow to rearrange the seat online as per actual sitting.

Screen shots are attached.

R. phulesar
[protected]

Money is debited from my bank account for the booking of two movie tickets but i didn't receive any messaged from bookmyshow regarding the confirmation of the purchase. I request a refund from book my show.
My transaction number is ig0cjvwgs6 on 22 july 2016 at 22:01
Basically money for my 1st transaction should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats. Anyway my second transaction was success. So i humbly request to take care of my refund as fast as possible.

I tried to book Kabali movie ticket through Bookmyshow.com, but my transaction got failed and payment debited through Netbanking yesbank.

Billdesk GYBK[protected] BOOKMYS Rs.1, 811.04.

please do the needfull

I booked my show for Kabali movies. Bookmyshow confirm my ticket & show. Bookmyshow cancelled my ticket after 3 hours after confirm my ticket and increase the same ticket price and resale the ticket like black ticket.
I call to Bookmyshow customer care but he is not resolved my problem and he said to me I can't do any thing, this decision taken by Bookmyshow & PVR.
Please find the ticket details below:

Dear Customer,
Your ticket(s) are Confirmed! BOOKING ID
WXRMHZT
Please find your e-tickets attached to this mail or to download your ticket, click here
Kabali (Hindi) (U)
PVR: Sahara, Gurgaon (AUDI 02), National Capital Region (NCR), Gurgaon
7:55pm | Fri, 22 Jul, 2016
STAR-L11, L10
OTHER ITEMS
BookASmile (QTY 2 )
BookASmile
ORDER SUMMARY
TICKET AMOUNT Rs.450.00
Quantity
2
Internet handling fees
Rs.57.52
Booking fees Rs.50.00
Service Tax @ 14% Rs.7.00
Swachh Bharat Cess @ 0.50% Rs.0.26
Krishi Kalyan Cess @ 0.50% Rs.0.26
Other Items
Rs.2.00
Discount
Rs.0.00
AMOUNT PAYABLE Rs.509.52
BOOKING DATE & TIME
Thu, 21 Jul, 2016. 11:59am PAYMENT TYPE
Credit Card/Debit Card CONFIRMATION NUMBER
2518524
Important Instructions

Baggage Counter facility is not available.
Tickets once booked cannot be exchanged, cancelled or refunded.
The Credit Card and Credit Card Holder must be present at the ticket counter while collecting the ticket(s).
Service Tax, Swachh Bharat Cess & Krishi Kalyan Cess collected and paid to the department.
Business Auxiliary Services. PAN Based STC No. AABCB3428PST002.
For any further assistance
[protected]@bookmyshow.com helpline phone [protected]

I ve booked the tocket for 22/07/2016 which not supposed to be
Is it possible to cancel not to refund the money, it should be kept in the due our account which will used for next time, by the customer.
Or facility to be provided such a way to transfer the booked ticket to others
Who may require at last ditch,
Being a supply chain - functional head i value my customer,
Request to clarify for cancellations in a stipulated period of time,

Yesterday (15th july 2016), i tried to book a ticket of sultan movie for the date of 17th july 2016 by using bookmyshow app at g3s cinema rohini, delhi. But while booking ticket payment, amont of rs. 285.5 was debited from my account but the ticket was not book. I have already complaint for 2 times but still the amount is not refunded and credit to the my account. So please refund me the same ammount asap.
Thanks and regards
Hariom
Ph no: [protected]
Bank account icici
Card type: visa
Card no: [protected]

Hi team,

I would like to apprehend my concern regarding the sham transaction made to bookmyshow.com website for ticket of ice age movie booking id: rrtr[protected].

On first go, it allowed me to select seat, schedule, location of cinema. i tried making transaction through netbanking which failed. on payment gateway, i select a different mode of transaction which was credit/debit card. it took the money but on the final page showed off a different schedule altogether.

When i contacted their helpdesk for resolution, they are completely unwilling to accept any fault at their part as well as assist me in modifying schedule. they simply denied support saying it was all your fault but the web portal. the tickets once purchased couldn't be modified/refunded.

I would certainly not want to use this portal ever but feeling discomfort to know my 620 bucks went in vain.

All cheers to bookmyshow.com

Fraud from glitz yamuna nagar manager, after online booking he cancel shows when booking is limited, and gave rubbish excuse like technical problem, while at the same time his employee gives other reason, please guide me where i register this complaint, its happen 3-4 times, am fed up because its happen many times, when i demand it in written, he refuse me, and misbehave with me, my family don't want to go again in GLITZ YAMUNA NAGAR
Thank you
sandeep makhija
[protected]

I booked 6 tickets for 'shahjahanum parikuttiyum' using bookmyshow.com for pvr, kochi, kerala for 10:00pm show for date 6th july 2016 using icici banking.
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of rs 966.56 was debited from my account. this transaction was done at around 09:00pm...

Hi,

I bought movie ticket worth 385.80 rs through sbi online payment and it got deducted twice on 16th December 2015. I have complaint this multiple times against this in customer care but there is no refund done yet.

I have received Below mentioned messages for the same:

Thank you for using State Bank Internet banking. Your Transaction Ref No IG0BDSXMT1 for Rs.385.8 on 16-DEC-15 17:50

I check this with sbi they send me reply saying its pending with bookmyshow.Below is the mail

[protected][protected][protected][protected][protected][protected]-------Dear Sir,


The below mentioned transaction are Success & funds has already been transferred to Merchant A/c.

Kindly ask the customer to get in touch with the Merchant directly along with the below Order details for any further assistance on the delivery.

ATRN[protected]
Transaction Date 16-Dec-2015 17:49
Amount 385.80 INR
Transaction Status Transaction Paid Out
Payment Gateway State Bank of India
Payment Mode Net Banking


Thanks and Regards
Online SBI Support Team
[protected][protected][protected][protected][protected][protected]---


Thanks and regards,
Ashish
[protected]

Hi,

I tried to recharge my BMS wallet for the first time with Rs 900 from my citibank account.
The money got deducted but the recharge didn't happen.
Here is the transaction details:
PURCHASE SUBJECT: MCUPOS 11JUL0440 Card no.: 5292XXX0XXXX1214 11JUL BIGTREE -BILLDESK Ref:[protected] Ref No :- 11JUL0440

I had booked tickets for te3n movie at tivoli cinema hyderabad on 15/6/2016 through your portal but two seats were not alloted and amt was debited to my a/c i have received a msg stating refund for rs 273.20 has been processed on 15/6/2016 at 19.54 hrs and will be credited to my a/c in 10 working days but so far not got anything Totally i had booked eight seats of which six were alloted in the first booking the second booking of two seats had failed kindly refund the amt at the earliest

Tickets booked by mistake for 10/07/2016 instead of 09/07/2016.
Spoken to mr vijay... Says mno cancellation policy.. This is rediculous

Hi customer, http://bmsurl. Co/ekptweur please click on the above link to get your m-ticket. Just show this qr code at the cinema entrance - please note that you cannot pickup physical tickets with this qr code.

Your ticket has been generated and sent to your email id for sultan on sun, 10 jul, 2016 9:35pm, at pvr: mahagun, ghaziabad (Audi-02), seats: normal-k7, k8. Booking id: wksq9f8. Sent from yahoo mail on android

Forwarded from: me
Forwarded from: rm-bmshow
Hi customer, http://bmsurl. co/0cgthta5 please click on the above link to get your m-ticket. just show this qr code at the cinema entrance - please note that you cannot pickup physical tickets with this qr code.

Your ticket has been generated and sent to your email id for sultan on thu, 7 jul, 2016 5:00pm, at cinepolis: viviana mall, thane (audi 7), seats: executiv-l13, l12, l11, l10, l9. booking id: wtwxhnr.


Tickets were booked on 7th july at 11.30 pm. and booking of 7th july 5.00 pm got accepted how come. new booking done now

I have just booked 3 tickets from book my show for tomorrow i. E. 09-july'2016 show at 05:25 pm at piccadilly cinema at chandigarh and through net banking, money of rs. 473 deducted but ticket was not booked. I have not received any mail on may e-mail id - [protected]@gmail.com and on mobile no. [protected],.

Kindly look into the matter and refund back my money.

Rgds
Yogesh bharti
M. No. [protected]

Ccbu[protected] this is my boking i'd plz cancel my tickit plz cancel my tickit wrong boking

Sir i transfer money from my wallet to another. but money not deposited . company my wallet service totally fake trap people money giving promotional offer, there is option to transfer to ur back to bank but all time this show error and customercare never respond properly. please resolve my issue contact no [protected]