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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 53

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B
Bee Vee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need Kannada language in Ur app.

Address:Bangalore Urban, Karnataka, 560001
Website:Bookmyshow.com

I need Kannada language in book my show ..else we people decided not to use this.. Kannada is a main language for more than 6.5crores people in Karnataka..its our order to u..do add our Kannada languagei hope this issue will be resolved as soon as possible..do respect our language..else around 6.5crores Kannada people never use Ur app.

Thank you.

Beeves...
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dto.bilaspur
from Ahmedabad, Gujarat
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Refund of rs 852 for two failed internet ticket booking transactions

Address:Bilaspur, Chhattisgarh, 495004

Hi
This is sangita pal, i tried booking 2 movie tickets for the movie independence day part 2 on 26 june 2016 for magneto mall pvr cinema bilaspur chhattisgarh for 5.20 show using sbi net banking

My first attempt failed, amount of rs 426 deducted from my account
In second attempt even rs 426 deducted with message that transaction failed
Pls refund amount 852 for two failed trasactions
Transaction...
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P
parminder challana
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding debited my wallet account Rs.50

Address:Fazilka, Punjab, 152116
Website:book my show

Respected Sir
My wallet account on 14 june 2016 debited by Rs.50 without any intimition.
My wallet did not give me any intimitation regarding wallet balance expired on this date.
you provide me wallet balance statement on my mail id parminder.[protected]@GMAIL.COM.
so i request you refund my payment otherwise i will have to take another action.

Thanks & Regards
Parminder Singh
Mob...
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Naveen0612
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My amount deduction and cheating over me

Address:Hyderabad, Andhra Pradesh, 500033
Website:www.bookmyshow.com

I tried booking for udta Punjab movie tickets because of some connectivity problem I tried thrice the amount was thrice deducted from my account but tckts were not booked.I called them they asked me for 48 to 72 hours but within minutes they msgd me DAT our team don't take any responsibility for this transaction.Amount transacted was 310.69 paise thrice .They have took the movie but not making refund they are not connecting me to customer...
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Shreyas Harish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking failed but money has been transacted

Website:Bookmyshow

I had booked 9 tickets by online banking ..money got transacted from the bank but booking has been failed ..when we call to bookmyshow dey say wait for 24 hours what we caanot wait for 24 hours and dey say make a fresh booking how can do dis ..i think this is all online fraud dey are doing please try to sorught it out or give me root cause about this i will filling a complaint against bookmyshow ..
1060 i hav lost becoz o[censored] ppl dis...
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Apoorva 99
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money charged but didn't receive tickets. transaction failed.

Address:Lucknow, Uttar Pradesh, 226024
Website:Bookmyshow.com

I booked 2 tickets for udta punjab movie from novelty cinemas today. I tried to pay through my freecharge wallet.The amount for the movie was deducted from my freecharge account but i didn't receive any tickets or message whatsoever.I appeal to the website to refund my money because inspite of transaction being failed i was charge.I hope bookmyshow.com looks into the matter and i get my refund.I have with me the bookmyshow id no....
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deepanjandeb
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No cancellation/exchange for tickets (worth 3407.60 inr)

Address:Mumbai City, Maharashtra
Website:www.bookmyshow.com

Booking id: wp6tf44 (Via 'bookmyshow')
I am awfully disappointed that companies like 'bookmyshow.com' & 'big cinemas - odeon' literally operate with bizarre policies which can actually agonize consumers. On 16/06, i booked 10 ticket (S) worth 3407.60 int (Including internet charges with show date of 17/06 instead of 18/06 (Mistakenly selected 17/06). Upon realization post taking booking print-out, i instantaneously called the support...
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charu mishra 5
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from past one month after following with customer care daily

Address:New Delhi, Delhi
Website:bookmyshow.com

I have not received my another coupon costing rs. 500/- yet.
I have been calling to your customer care twice every day from past one month for an update and every time some new person on call asks me to wait, wait and wait and asks me to call back which never happen. I have spent rs. 500 bucks in calling those damn people. It is completely unacceptable to run after rs. 500 for month and following with n number of persons with 100 different...
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Srinivas N Daas
from Bengaluru, Karnataka
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Refund of amount

Address:Tumkur, Karnataka, 572106
Website:www.bookmyshow.in

Hai am from tumkur, i had booked 2 tickets at prashantha tumkur, for which an amount of rs 156 (Twice i tried deducted 312 in my account) was deducted from my account. I had use my canara bank debit card. But i got a msg stating my transaction has failed as the cinema has not responded due to some reason, but have not received the payment of rs312. I request you to kindly refund the above said amount. Please credit the amount to account number...
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Prema t s
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4 tickets cancellation

Address:500024
Website:Bookmyshow.com

Hi team,

Could you please kindly cancel my 4tickets for a aa of saturday 9pm show at mukta, hyderabad.

And make it to sunday.
Otherwise refund is will also be fine.

Please kindly cancel the tickets so that i can book it for next day i. E., sunday evening night 9pm.

Otherwise refund the money (Rupees 396) to my account

Do contact back whatever the reply is from...
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Atit Vimalchand Choudhari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not throw any error while availing visa blockbuster offer

Address:Bangalore, Karnataka, 560100
Website:in.bookmyshow.com

Hi,
I have booked an ticket through book my show on (6/5/2016) 10:01am.
While booking the ticket i selected visa blockbuster weekend offer and entered my debit card details to check if i am eligible for this offer. When i entered my details it did not show any pop up and took me to transaction page asked me to enter debit card credentials and as soon i have submitted, ticktes were booked and full money was deducted from account.br...
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Vishal2016
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bookmyshow is a fraud and cheater web service

Address:Bangalore Urban, Karnataka, 560008
Website:in.bookmyshow.com

I booked 3 tickets after i checked and we reached to the theatre they said the reference number is wrong hence we need to contact book my show. I call'd them to mumbai office and asked them about that.
They replied this way:
Sir we are sorry for the inconvience caused to you: there was a system error and hence ticket was not booked so we suggest you to watch this movie tomorrow...
I asked for refund and told them i...
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narender redddy
from Hyderabad, Telangana
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Book my show customer care person cybercrime of my account

Website:book my show.com

I have booked 2 tickets on 02.06.2016 but one time password was expired and and another time transaction failed and last successful but total 3 time amount was deducted so i will complaint them. They are told we will call back.

Next day 03.06.2016 they will call me

And tell me details what is the your ticket booked mobile no

And debit card or credit card no

And name on the card...
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rajendrasunku
from Vizianagaram, Andhra Pradesh
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Refund not received

Address:Vizianagaram, Andhra Pradesh, 535002

While booking a ticket in book my show amount had been deducted from my wallet but transaction is not successful. I called to customer care they said you will get refund with in 7 working days but it is almost 20 days till now i havent got refund to my wallet. I booked tickets from 5 different mail ids all the 5 transctions was unsuccessful and the following email id's are sai.[protected]@gmail.com
sai.[protected]@gmail.com
sai.[protected]@gmial.combr...
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A
Alizuki
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for failed transaction of online movie ticket booking bookmyshow

Address:Hyderabad, Andhra Pradesh, 500061
Website:in.bookmyshow.com/hyderabad

Hi,

I am ali zuki (Cell no [protected]). I booked 3 tickets for a aa' using bookmyshow.com for tarakarama, for 2:15pm show for date 2nd june 2016 using sbh (Debit card-rupay)
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of rs 281.34 was debited from my account twice...
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Mohsin b
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taking 2 times payments to from my atm card

Address:400703
Website:Book my show

I book 2 tickets of the movie folia at 11.15pm show, and seat number of F 12, 13. But from my arm deduct 186.36 money from the 2 time. I please have check out and refund my extra 186.36. I please. I was book this tickets at 2 pm on 30 may. Please do something, but so I can again book the tickets from book my show, I am your regular customer
Please reply of my complaint...
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kumar tej
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for failed online transaction.

Address:Rangareddy, Andhra Pradesh, 500072
Website:in.bookmyshow.com

Hi,

I am kumar tej (Cell no [protected]). I booked 2 tickets for movie brahmotsavam (U) using bookmyshow.com for asian gpr multiplex: kukatpally (Screen 3), hyderabad, hyderabad
7:40pm | sat, 28 may, 2016 using state bank internet banking.
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed "sorry! We could not...
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absaraogi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong cinema selected while booking

Address:Raigad, Maharashtra, 410210
Website:Bookmyshow.com

Hi. I need your help on this. I had mistakenly booked the movie angry birds, 3 tickets, for inox in raghuleela vashi, instead of inox kharghar on 27/5/16 worth 1050/-. I requested bms to please refund my money back as it was a negligible mistake comitted due to booking on the bms app as the shows looked similar. I had a discussion with the manager at kharghar inox as well he says only bms can help as its not in theor hands and the bms people...
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pathrabe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets not booked so please refund money.

Address:Nagpur, Maharashtra, 440034
Website:bookymyshow.com

Hello sir i am from nagpur! I have booked 2 tickets from bookmyshow app of rs. 178.32 on 25th may 2016 for the next day show i. E. On 26th may. The amount has already debited from my account but i didnt get any tickets. Neither my money refunded nor did they gave tickets! But the payment has alrady done! I have checked from the theatre it was say saying that the transaction has been failed no tickets have been booked but my money has deducted...
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kiran.tevtiya
from Pune, Maharashtra
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Bookmyshow goes creative with black marketing

Website:Bookmyshow.com

Guys Just so that we have better clarity on Book my show's definition of Black Marketing...they are more creative on phone then on print!!
If a customer is cancelling a ticket and book my show lets the customer do it, that would imply that their software system would have to intimate the cinema hall for release of the tickets. Now if the released tickets are again re-issued to another customer through their portal, then as per book...
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