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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 56

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P
Pradyumna Rathod
from Nellore, Andhra Pradesh
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Refund and failure of transaction

My booking has been rejected, but my credit card has been charged? What do i do?
I received an email saying that i was debited rs 337.18 on pos70005011 at bookmyshow[protected]
I was booking tickets for the movie the man who knew infinity.
When will i get refund ?
Why does bookmyshow take 10 days to refund the money?
I tried booking movie tickets online for the first time and this happens...
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Address:560037
Website:bookmyshow.com

Transaction failed while adding to bookmyshow wallet refund for that is not happening.
Bookmy show team is not responding or providing refund.
Book my show #incident number :--incident id- [#1798017

Ticket id [#1817819]

Transaction has been done on 14 th april of 530 rupees.

Transaction details:--

Hdfc bank transaction receipt for the same is below
Fhdf[protected]-bookmyshow...
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B
Baljeet83
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong day booking done by bookmyshow booking id - mrtg-w98ur2x

Address:Mumbai City, Maharashtra, 400049
Website:www.bookmyshow.com

I had planned to watch The Jungle Book (3D Hindi) (U/A) on 13th Apr'16 (Wednesday) at Movietime: Raja Garden (AUDI5), National Capital Region (NCR), Delhi and booked the 6 tickets on 12th Apr, for 5:45pm show. I paid special attention to select Wednesday 13th Apr while booking tickets.However to my surprise after making the payments and receiving the e-tickets I realized that ticket's got booked were of 12th Apr (Tuesday) out of no where....
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Address:122001

I want to highlight the this embarrassing moment my family and i faced because of the incorrect booking done by bookmyshow. I had planned to watch the jungle book (3d hindi) (U/a) on 20th apr (Wednesday) at big cinemas: ansal plaza, gurgaon (Screen 03), national capital region (Ncr), gurgaon and booked the 6 tickets on 18th apr along with a large combo meal for kids for a total amount of rs.1382.40. I paid special attention to select wednesday...
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P
ParminderjeetG
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed yet despite show cancelled

Address:Raigad, Maharashtra, 410210
Website:in.bookmyshow.com

I have booked 2 tickets on 08th April for IPL match to be held in Mumbai on 13th May between Mumbai Indians vs Kings XI Punjab. I have paid total Rs. 5200.38 for 2 tickets including service taxes. As per the high court order, it has been more than 10 days that final confirmation have already come that this match has been called off as no matches will take place in Mumbai in the month of May. I am yet to hear from Bookmyshow and whenever I...
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Nagayya Rambhatla
from Darwha, Maharashtra
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Not received my ticket for downloading

Address:Nagpur, Maharashtra, 440013
Website:bookmyshow nagpur

Yes. Booked ticket for nil battey sannata in empressmall pvr for 24/4/2016 12 pm show of platinum. Seat nos. J8, j9. Not recieved m ticket. Pl help me out in this regard action is required immediately since the show will be tomorrow at 12 pm.


Thanks...
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M
mehaboobkhan18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my amount and not addressing my ticket

Address:Pune, Maharashtra, 411027
Website:bookmyshow.com

I had booked ticket. But the show was cancelled due to technical issues. Cinema paid us the ticket amount but we were told to collect our taxes amount from bookmyshow. I raised a ticket but they closed it saying cinema has paid us our amount. I raised 2 more tickets to open my closed tickets but bookmyshow did not respond.

Ticket numbers:

1) reference id - 1736847
2) reference id - 1826753...
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C
Craig Kugu Alexander
from Mumbai, Maharashtra
Dec 10, 2021
This thread was updated on Dec 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for cancelled show

Address:Mumbai City, Maharashtra, 401107

Hi there. I had booked a ticket for the movie kapoor and sons at maxus mall gwo weeks ago. It was the 5:15pm show and for technical reasons it got cancelled. But i've still not got any refund. I paid 400rs for a show i did not even watch! Another thing.. Your service is pathetic. Your njmber never gets through and you freaking charge for every call? Looks like all your'll wanna do is rob the customers in every way possible! I'm hoping i get...
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Bharath Yadav
from Delhi, Delhi
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Refund for failed online ticket booking; about money

Address:Hyderabad, Andhra Pradesh, 5000019
Website:BOOKMYSHOW

I am bharath. V (Cell no [protected]). I booked 2 tickets the junglebook' using bookmyshow.com for prasads large screen, hyderabad, for 6:15pm show for date 25th april 2016 using yes bank net banking
After selecting seats and entering my account details, bookmyshow application displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of rs...
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R
rajeshpatwa
from Mumbai, Maharashtra
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Refund claim

Address:400101

Dear sir,
You deducted payment from my account for the jungle book (3d hindi) at miraj thakur cinemas: kandivali (E) (Screen 1) transaction was not successful. Your tickets have hence not been booked. The amount for the said transaction should not been charged by us. But, the amount has been charged, so kindly the refund my payment in my account.
Attachment given below of failed payment and bank statement.
Thanking you,...
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M
manojkumaras0
from Kuzhithurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buy one get one offer - icici

Address:Chennai, Tamil Nadu, 600119
Website:in.bookmyshow.com

Hi,

I am manoj, i tried booking with my premium debit card.

When i booked for first time it got booked, then afterwards am trying for the next month its not booking at all - its showing - sorry, you just missed it! : (But you can again try at 12 pm. For any queries please write to us at [protected]@bookmyshow.com. (#-4011)

That too i tried from 9.55 am on weekday. Daily i have tried for the all different...
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H
Harishchandra Potekar
from Mumbai, Maharashtra
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Debited money after unsuccessful transaction through sbi internet banking on 16 april 16

Address:Mumbai City, Maharashtra, 400030
Website:BookMyShow

I tried to book two movie tickets through bookmyshow on 16 april 16 but at the time of paying they shows your transaction failed try again. I tried second time but same massage shown by this website and my 336.36 rs get debited from my account two times. I complained about this to bookmyshow costumer care but they not responded yet. My transaction number are as follows-
Date ref. No. Debited money
16-apr-2016 fsbi[protected]ig0bvdnuo1 ...
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H
hg12
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for transaction cancellation

Address:506004
Website:www.bookmyshow.com

This is regarding our cancelled booking for the movie 'Fan' in Asian Sridevi Mall on 16th April .Our payment was cancelled which was done by SBI account [Account holder's name : Sunanda Rathia ][ Account number : [protected] ] through e-banking . We booked 5 Gold tickets, Amount has been debited from the account . But refund is not generated. Please look into this matter as soon as possible....
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N
NEH@
from New Delhi, Delhi
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No refund back

Address:New Delhi, Delhi, 110002
Website:WWW.BOOKMYSHOW.COM

Dear sir
saturday on 16 april 2016 i booked 2 tickets for movie fan for two times via internet banking & both two times payment was deducted from my account but ticket was not booked.. When i complaint for this they said in next 24 hours i recieved a sms for this cancellation and then they refund my money back.. But still its monday and i dont get any msg from their site..
I have my complaint ref no[protected] and 1812178br...
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M
manu nm
from Chennai, Tamil Nadu
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No refund issued

I booked 5 tickets for jungle book (3D) in Aries Plus cinema(Trivandrum) on 13.4.2016.While processing the payment, the screen went stuck and I got a message that '1568.65' Rs deducted from your account.I didn't get any message confirmation about the ticket and after that, I saw seat was unreserved . I want my money back.

Account to money Paid : [protected]...
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P
Piyoosh Pandey
from Koratla, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank account but not added to my wallet on bms

Address:Hyderabad, Andhra Pradesh, 500097
Website:www.bookmyshow.com

I had tried adding rs.500 twice (Rs.1000 in total) from my account to bms my wallet on 6 april 2016. The money got deducted from my bank account, but did not get added to my wallet on bms.

I waited for a couple of days to see if the amount would get credited to my wallet to no avail. I contacted the bms customer care on 8 april. Ticket id [#1761063 & 1750218]

I have been following-up with them continuously but...
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H
Hrishi02
from Mumbai, Maharashtra
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Payment issue

Address:Mumbai City, Maharashtra
Website:Bookmyshow

I have done payment through my debit card and the transaction from my debit card is been done by deducting my amount of 144 for the movie 'fan' 8:45 show... It took some time. N it showed processing screen n jss aftr that it went sorry your transaction has been failed n i received msg on my mobi that your debit card has been used for bookmyshow n it deducted my money.
I want my refund back.....
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J
jifin
from Bengaluru, Karnataka
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Wrong payment and confirmation

Address:Mumbai City, Maharashtra, 682007
Website:in.bookmyshow.com

Had made a transaction for today's(16th april, 2016) show, but by the glitch in the application, it got booked for yesterdays(15th april, 2016) show.i had tried to contact lot of times in order to have a cancellation, but was not getting connected to them.mailed many times as before the show start, but didn't get a reply till now.now as got connected through call and now they are saying like they wont be having an authority to initiate the...
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R
ruchi811217
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction occur without booking the tickets

Address:Bhopal, Madhya Pradesh, 462023
Website:bmsbhopal.com

I booked two tickets at Apr, 15, 2016 at 21:51 for tomorrows show at INOX C21 Mall Bhopal (MP) . Money is deducted from my account and i never got tickets yet neither any mail nor any SMS. Please check it out or just tell me the procedure to either get tickets before the show or get refunded ....
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W
wiily
from Bhusawal, Maharashtra
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Cash refund

Address:Kolkata, West Bengal, 610602174455

I want refund of my ticket cancellation due to some cinema theatre problem and i got a message of cash transection... transection[protected]...
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