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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 57

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S
Sandilyan Raju
from Salem, Tamil Nadu
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Excessive ticket fare

Address:Salem, Tamil Nadu, 636105
Website:Bookmyshow

In big cinemas salem (Kailash prakash) they are charging 200 for each tkt. I booked in online but there was no ticket fare details in online.When i go to collect tickets in theatre they are asking for 200 rupees.And they are arrogantly saying"nee enfa venalum poi complaint panniko" take necessary action please.And they dont even print the exact amount in tickets.So that they can easily loot the government. Thank you...
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M
Mohanath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted

Address:600094

I booked for a movie with 8 tickets on 15/04/2016 at pvr..first time it made an error..so i thought it might be network problem..then i tried another time which is successfull..i have received with tickets..then i checked my account which shows me two with the same amount..i dont know what to do, then i mailed a refund to the concern company..they said me to send me the mail address of booking from the app..with mobile number i have mailed...
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V
vishal3390
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund for failed transaction

Website:www.bookmyshow.com

Hi,
I am vishal patil . I booked 3 tickets for "vivo ipl-9 kkr vs rps scheduled on 24th april 16 at pune" using union bank debit card after selecting seats and entering my account details, bookmyshow website displayed some message like 'payment not successful.. Please retry" .
But the amount of rs 5005.98 is debited from my account & i did received sms from union bank for deduction of money. This transactions were done at around...
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C
chandymathew
from Kottayam, Kerala
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Refund not received

Address:Mumbai City, Maharashtra, 400001
Website:in.bookmyshow.com

I booked 2 tickets for jungle book 3d in kochi(Kerala)on 08.04.2016. The cash was debited but i didin't got any confirmation message or mail. Till now they have not refunded the money. I have raised complaint on their customer care but no response.

Date of the incident:- 08.04.2016
Company :- bookmyshow
Amount :- 393.80 rupees

Attached bank transaction details....
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A
achu9996
from Chennai, Tamil Nadu
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Transaction related

Address:Hyderabad, Andhra Pradesh, 500053
Website:bookmyshow

Transaction id is MOBAND2-[protected][protected]
Money debited from my mobilwik wallet but tickets not confirmed...
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T
tasnim merchant
from Mumbai, Maharashtra
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Online ticket of ki n ka

I have booked 2 tickets of ki n ka for date 10th april vide wincode no [protected] and[protected] for 250 each.L have been told that the amount payable will be 376.12.
This beingy 1st time it is a very bad experience to me that l have been told to pay so much amount extra on a ticket of 250 each.
Kindly let me know the details n deduct the extra charges levied if by some mistake on our or your side...
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A
Ansha
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of movie tockets

Address:Gurgaon, Haryana
Website:Book my show

I booked two tickets for movie Ka and Ki for 1:35 show in ambience mall Gurgaon . Rs 857 got deducted from my HDFC account but no tickets came . Please refund my money ASAP . Thanks, Anjali Sharma...
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N
narasing_n
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation and customer service

Address:Mumbai City, Maharashtra, 400049
Website:www.Bookmyshow.com

I have booked tickets on www.bookmyshow.com on 6th april 2016 vaule inr 1779.98 booking idwkf733k, due to certain reasons i have to cancel my ticket but they says, i cant' cancel tickets or transfer to my wallet or no refund, i have mailed but no response when i call customer care they disconnects and put on hold for very long time. Is it right part any company/website to say no cancellation/refund/transfer to wallet, it is my money how can...
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V
vinod 143
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment refund issue

Address:560049
Website:www.bookmyshow.com

On 7 april 2016 we booked 2 tickets to sardar gabbarsingh movie booking id no-wtzw5dz&confirmation no-4134533 seat no-l15, l14 but we not any sms confirmation.
But our account debited of rs-682 to book my show. We took ticket print from system&went to movie but same seat another persons arrived we dont know what to do, we asked some related person but no proper response they told to complaint to bms only. We waited till 9.30 night...
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B
Balaji Sarange
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but tickets not booked

Address:Hyderabad, Andhra Pradesh, 500038
Website:in.bookmyshow.com

I have booked 2 movie tickets on april 5 th 2016 at http://in.Bookmyshow.com/ at 8.13 pm and 144.48 amount is debited.Movie tickets were not booked but money got debited from my account.Pos transaction of rs.144.48 is done on card xx0905(Andhra bank) on 05/04/2016.
Request you to refund my money to my bank account no.[protected]


Thanks,
Balaji.S
[protected]...
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H
HRX
from Budhana, Uttar Pradesh
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Money has been taken from the account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi Team,
My name is Navnit Kumar Jha & I tried to book movie tickets on 02.04.2016 by net banking & it belongs to HDFC bank. Money has deducted from my HDFC bank but the ticket has not booked so I want that money 610 RS back into my account.
My email id is jha.[protected]@gmail.com
Contact no is [protected]
Address-Sec-66, Noida, U.P(201301)...
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D
deepanshu36
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from account but didn't get the tickets (bms showed payment failed)

Address:New Delhi, Delhi
Website:bookmyshow.com

Date(Of transaction)-31 march, 2016
Time(Of transaction)(Message received from bms)-1:18 am and 1:20 am
Event-batman vs superman:dawn of justice(3d)
Venue-dt city centre (Shalimar bagh)
Time(Of event)-4:10 p.M
Date (Of event)-31 march, 2016
I tried to book 3 tickets of the event as mentioned above but i got a message from bms(Shown in images)that payment failed.I tried again and got the same message(Shown...
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G
Garima Chakrayat
from Lucknow, Uttar Pradesh
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Transaction

Address:New Delhi, Delhi, 110003
Website:Book my show app

I did transaction of 100 twice to boom my show wallet twice but it is reflecting only once.. Where did the money go?? I even made a complaint yesterday but got no response .. It's really disappointing! Please look into the matter on urgent basis or I had to discontinue using book my show app as it is causing unnecessary deduction and creating too much problem...
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H
Hirni Bhatt
from Gurgaon, Haryana
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An employee at bookmyshow abused me

Address:Mumbai City, Maharashtra, 400086
Website:www.bookmyshow.com

I spoke to one of the employee and spoke to him about the query vd a bad incident which I faced . That employee abused me on call and when I asked him he refused that he didn't abused when I told him to transfer to manager and when he heard the call he accepted that the guy did abused and I hve recorded everything too I spoke around two managers later and one head who claimed that they are managers told them I ll not take their 200 rs vouchers...
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M
Mohit soni123
from Kapurthala, Punjab
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Refund for failed online ticket booking

Address:Ludhiana, Punjab, 141001

Hii

I am Mohit Soni (Mobile no. [protected]). I booked 2 tickets for Ambarsariya using BookMyShow application on mobile for PVR Cinema Silver Arc, Ludhiana for 9.55 PM show for date 25 March 2016 using Kotak Mahindera Bank net banking
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.br...
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A
afeef8585
from Kolkata, West Bengal
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Regarding refund for cancelled show

Address:Kolkata, West Bengal, 700002
Website:www.bookmyshow.com

I had booked 3 movie tickets from BOOK MY SHOW for march 24th thursday show for superman v batman (5:50pm show)@ PVR Diamond plaza kolkata(booking id WWH8RQS). the show had to be cancelled after 5 minutes of starting as the 3D projection had a glitch and the pvr people couldnt solve the issue, they refunded only the ticket amount at the counter after queuing in a long waiting line. they asked us (online booking tickets) to get the rest online...
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M
Manshu_soni
from Mumbai, Maharashtra
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Refund related

Address:Lucknow, Uttar Pradesh, 226002

I have booked 2 tickets for movie "Neerja" on 28th Feb 2016 around 8.30 PM for the next day show at Phoenix united mall lucknow through SBI Debit Card, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of Rs. 130 was deducted and i didnt get my tickets .Plz sove my problem.

My BMS Complaint Ticket Id [#1573347]...
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S
Sooraj Shashidharan
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Online ticket booking

Address:Bangalore, Karnataka, 560078
Website:www.bookmyshow.com

Tried to book a ticket for the Batman vs Superman show today.. Checked everything and paid the same also.
I am in Bangalore and the confirmation I received is that the booking is done for nashik location which is nowhere near Bangalore.
I have spoken to the bookmyshow support team and they have denied total support stating money cannot be returned. I have understood that part. What I was looking for was a transfer of the ticket...
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C
chinmay majithia
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cinema

Address:560043

This is a complaint to bring to notice that mukunda cinema in seva nagar is practising fraud!
Tickets were booked for the movie Batman vs Superman for the 24th march, 5.30show
The main scene where batman fights superman was skipped or cut
When we asked for for rewind the only explanation given was we hasn't checked the print .It was a faulty print
It is a cinema's responsibility to give the best to is consumers...
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Address:Hyderabad, Andhra Pradesh, Date of incident : 2
Website:www.Bookmyshow.com

Date of incident :[protected]
Event Name : Allways Events Holi Hai
Through bookmyshow app, i ws booking tickets for a holi event, after filling up my details sucessfully i got a notification from "Bookmyshow" that my booking "has been failed and try again later" . but money was deducted from my acoount.
I booked 4 tickets and total ammount deducted was 2068 INR.
Please look forward to this as soon as possible...
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