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BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
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852
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BookMyShow reviews & complaints page 59

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V
vigneshvikkii
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is deducted but ticket is not booked...

Address:Tirupur, Tamil Nadu, 641605
Website:in.bookmyshow.com

I booked three tickets on Sunday in sridakthi cinimas- tirupur.Just now I checked amount is deducted from my account.please check, and refund my money as soon as possible.amount that you deducted is rs 289.00 ......
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V
VIKAS. BHAT
from Ernakulam, Kerala
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Cheating by showing different cinema

Address:560037
Website:bookmyshow.com

I booked 2 tickets for the movie "Shivalinga" on last friday when I went to the theatre on saturday the movie that was being projected was "Shivaganga".

Please note that "SHIVAGANGA" and "SHIVALINGA" are different cinema of different language.

The cinema authorities when asked told that the bookmyshow agent has put SHIVALINGA in place of SHIVAGANGA and it not their concern.

Bookmyshow support...
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V
vijay vijjy
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked movie tickets..

Address:Raipur, Chhattisgarh, 492001

Dear sir/mam,
I had booked 5 tickets of neerja on 28 feb 2016 at pvr at raipur.
when we went tha ticket counter they told that u have to buy tickets to us, cg govt just taxfree this movie.and ur payment of book my show will refund direct in ur account. but till date there is no amt refund in my ac. kindly do the needful.
vijay bhojwani, raipur...
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M
mohan marathe
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booking failure

Address:Mumbai City, Maharashtra, 400067

HI,
I am Ashwini Marathe I have booked movie tickets through bookmyshow mobile app on 1st march 2016. I have made the payment through debit card. They received the money immediately and a message displayed on my phone that the tickets were not booked. I called the customer care office they asked me to make a fresh booking once again and the amount for previous failed booking will be refunded within 7 days. After making another booking...
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P
Praneeth Kannegolla
from Palakollu, Andhra Pradesh
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My money is not transferred

Address:Mumbai City, Maharashtra, 400049
Website:in.bookmyshow.com

My money is not transferd
Sir i am from Andhra Pradesh I Transferred My Money to Book my show my wallet Services but during transaction they did not mention about any of the terms like updation process but now when i am again asking they money back to transfer it to my bank account it is showing Error when i spoke to executives of their company they are telling that we are unclear of the matter and they are telling that u will be refunded...
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M
mehta vinay n
from Chennai, Tamil Nadu
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Ensure discipline

Address:Mumbai City, Maharashtra, 400058
Website:in.bookmyshow.com

Today at around 9.45 am, Driver of Pick up VAN No. MH02CE9817 from Andheri (West) railway station misbehave while requesting to move the VAN little ahead to park our CAR for longer time then of VAN. if we parked ahead of the VAN he might stuck up and unable to move unless we move our car. please look into the matter....
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B
bulbulbuli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not received of unbooked movie tickets

Address:Mumbai City, Maharashtra, 400099
Website:www.bookmyshow.com

Hello,
i am ankita jain i have booked my movies tickets online through bookmyshow website on 12th feb 2016. I have paid the advance booking amount through debit cum atm card. They received the money immediately and a message displayed on my phone that movie tickets are not booked due to some error occured. The company assured me that within 10 working days timeline i will receive the refund. But i havn't receive the refund amount...
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D
Deepak123india
from Bathinda, Punjab
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Movie ticket

Address:Chandigarh, Punjab, 160022
Website:bookmyshow

I booked a ticket in pvr and my booking ID was
BOOKING ID
WM2L7GR

When i went to picadli Chandigarh Mr Ashish senior said over there that its not confirmed yet.My Amount got deducted i got message + i got booking confirmation email . I request you to look into this matter and solve it out. Senior authority said that you can wait for a refund. I donot know that much...
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M
manish112379
from Noida, Uttar Pradesh
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Overcharged for family combo and not given

Address:Ghaziabad, Uttar Pradesh, 201301
Website:in.bookmyshow.com/national-capital-region-ncr

Very bad and pathetic experiences with BookMyShow, employee are not trained. They are not able to give solution. Spoiled our evening while watching movie Neerja. We booked movie from BookMyShow and they overcharged for Family Combo (Even It was not chosen - Default came in my cart). During inquiry customer care committed Yes we had charged extra for "Family Combo" due to fault in out booking system, Don't worry definitely we will provide...
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S
Shantanu0110
from Phagwara, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No confirmation on ticket booking, and didn't refund money

Address:144411
Website:www.bookmyshow.com

Hello,
This is shantanu sharma, I booked two movie tickets using bookmyshow app on 12th February, 2016 at 2 am.
Film was Deadpool. In billing process I had completed all the steps and made transaction of rs. 365.8 in which 320 for tickets and 55 for online booking. After a while I received a message from my bank that "transaction of rs. 365.8 has been completed". But i didn't get any confirmation from the bookmyshow. On that...
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B
boraanira
from Mumbai, Maharashtra
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Refund of cancelled movie (Airlift) at fun cinemas cinepolis nsp

Address:New Delhi, Delhi, 110036
Website:www.bookmyshow.com

Hi,
I did not get my refund as intimated by the nsp movir hall who were supposed to show airlift at that time but they said the movie hall told book my show that it cannot show that movie coz f some technical difficulties..also did not even gave information that the movie got cancelled. I prebooked tickets and now I did not even get a refund of the amount. Apart from the information you should have given..you guyscan atleast refund...
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H
hardikraval211
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie ticket refund

Address:Gandhinagar, Gujarat, 382421

I have tried booking ticket for sanam re on 13/02/2016 around 2 o clock. My bank account has been debited twise by RS.545 totaling to around Rs. 1100 and in none of the attempt my ticket got booked. after 24 hours also i have not received refund in my account. i have visited my sbi branch and they are saying that money have been deducted from account and due to problem of book my show site you may not have got refund. my mail id is [protected]@gmail.com...
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D
dpknyk1993
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift voucher exhausted (Exp dt: 29.02.2016)

Address:560010
Website:www.bookmyshow.com

Started booking movie tickets for Deadpool today and while making payment I attached Goft voucher and it was successfully added. So while paying remaining amount for completion of transaction it got timed out. Then again after a five minutes I tried booking ticket, while applying GV it said "Voucher code already Exhausted" as I had not availed in previous one. Kindly enable the same at the earliest.

Deepak Nayak
[protected]@icloud.combr...
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S
Sudha Sriram
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted without booking confirmation

Address:500062

Hi I tried booking tickets twice on 13 Feb 2016 using bookmyshow but there was an error both times. I didn't receive any confirmation but the money got deducted twice from my sbi account. Here I am providing transaction ref nos kindly transfer the amount back into my account asap.
IG0BMFVXF8 for 425.61 and IG0BMFVC2 for 425.61...
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M
mncs316
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets not booked but money was charged

Address:Mysore, Karnataka, 570007
Website:Bookmyshow.com

Hi, I tried to book two tickets today morning(around 11.30am) for Airlift movie for 4.20pm show at Inox theater Mysore. I used ICICI Netbanking method to book tickets. During the course of transaction the process hung up and tickets were not booked, but money got deducted. Didn't receive confirmation or transaction failure alert from bookmyshow. Requesting bookmyshow team to look into this issue and refund the money back as soon as possible....
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M
Makkhan Lal Meena
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud cheating

Address:Jaipur, Rajasthan, 303302

I added Rs.2800 to my bms wallet on 22 jan 2016 but due to some technical glitch amount deducted from my bank but not credited to bookmyshow cash wallet, so i thought i will get refund of rs.2800 to my bank but today 9 feb after 20 days i got rs.2800 to my bookmyshow wallet credits which is non transferable to bank and has an expiry, plz refund my rs.2800 to my bank account or to bookmyshow cash wallet so that i can transfer it to bank as...
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Swapna J
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed and amount not refunded

Address:500017
Website:in.bookmyshow.com

Hi Team,

I have done two transactions on 21st Jan 2016 on Book my show and both the transactions timed out, but amount has been debited twice on my credit card.

I haven't received the refund amount till now. Here are the reference number of the transactions:

74766516021602256074800
74766516021602256880446

Refund the amount ASAP.

Thanks,
Swapna
Mobile...
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sukant arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud cheating by bookmyshow

Address:New Delhi, Delhi, 110085
Website:in.bookmyshow.com

I added Rs.1000 to my bms wallet on 28 jan 2016 but due to some technical glitch amount deducted from my bank but not credited to bookmyshow cash wallet, so i thought i will get refund of rs.1000 to my bank but today 9 feb after 10 days i got rs.1000 to my bookmyshow wallet credits which is non transferable to bank and has an expiry, plz refund my rs.1000 to my bank account or to bookmyshow cash wallet so that i can transfer it to bank as...
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P
prasus
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction declined

Address:Ernakulam, Kerala, 682017
Website:Bookmyshow

I tried to book 2 tickets for a movie and the transaction got declined but an amount of 387 got deducted from my account. I request a refund for the above amount.
Providing the transaction number below
[protected]IG0BLGAZU2...
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parag verma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The show got cancelled but no refund

Address:560075
Website:in.bookmyshow.com/bengaluru

I had booked 3 tickets from Book my show on 25th Jan'16. The booking ID is GPSM[protected]. However, the show got cancelled due to some reasons. It has been 4 days since then and I have not received my refund....
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