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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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852
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BookMyShow reviews & complaints page 63

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A
aunny
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount of movie tickets

Address:Chandigarh, Chandigarh, 170034
Website:bookmyshow.com

I have booked 2 ticket yesterday at morning time Prem ratan dhan payo show While booking ticket transaction has failed and 347.6 rs amount has deducted at the reference I'd IG0AZFUMFO please refund my amount. Regards Prateek Jain [protected]...
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K
kishorsonkar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount

Address:Durg, Chhattisgarh, 491001

I have booked 4 ticket today at morning time Prem ratan dhan payo show While booking ticket transaction has failed and 428.4r amount has deducted at the reference I'd[protected]IG0AZIXXNO please refund my amount. regards Kishor Kumar [protected]...
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M
Manish Gangopadhyay
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't honour icici credit card bye 1 get 1 free offer

Address:Mumbai City, Maharashtra, 400093
Website:in.Bookmyshow.com

I booked three tickets from bookmyshow using my ICICI credit card since it is running buy 1 get 1 free offer. I went through each of the steps but to my horror the entire amount was charged, I called their so called customer care line (ticket no 1133633) and they said the promo code was not applied. Since it was not my fault I asked them to reverse it so I could make fresh booking but they refused saying it can't be done. It seems to...
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G
georgeous1
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transactions

Address:Ahmedabad, Gujarat, 380015
Website:bookmyshow.com

Today i tried to book tickets through bookmyshow twice. But both transactions failed. No tickets were booked and my SBI account debited twice. One of the transaction details is as follows: Thank you for using State Bank Internet banking. Your Transaction Ref No IG0AZHSAP4 for Rs.521.4 on 12-NOV-15 17:33 Please look into the matter for urgent reversal of the failed transactions Thank you George Daniel...
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A
anand.karve
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inflexibility to help

Address:Mumbai City, Maharashtra, 400092
Website:www.bookmyshow.com

The worst kind of treatment to customers is what bookmyshow.com is about. I booked 31 tickets for 15th of which only 7 tickets got booked for that date. Rest 24 tickets got booked for 12th due to a glitch in system. I repeat it was not my Fault that their system didn't recognize the date I clicked on. When contacted the so called "customer service", they blatantly told me that they cannot do anything about it. The 31 tickets cost ₹5200....
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A
Ashishash
from Yarada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voucher code unable to apply

Address:500010
Website:in.bookmyshow.com

Useless customer support, contacted many times. They will only tell the same. Even the tech guys have no sense to talk to customers. Resolution, i hope they dont even know what is it. Idiotic behavior they cut the call in between speaking. No alternatives provided by them, they don't know how can they educate the customer. At firstly they dont refund the amount for failed transactions. Huge scam happens by them do no trust them at all....
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A
alok ka
from Delhi, Delhi
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Money refund issue

Address:Nagpur, Maharashtra, 440001
Website:mumbai

Sir i have booked movie ticket from book my show .com  for that i have used my gift voucher the amount got deducted from my voucher and it shows the value got exausted  i have not got movie ticket for singh is bling movie  for date 2/10/2015. I have tried several times for refund  through mail and call at customer care . but they have not resolved issue  everytime they have given reasons. I request you to impose a...
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Y
yogitamaurya
from Gurgaon, Haryana
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Movie tickets

Address:Mumbai City, Maharashtra, 400049
Website:in.bookmyshow.com/contactus

I had booked tickets from BookMyShow.com for a movie at Big Cinema - Odeon. But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets, but they refused my request. So you are requested to keep the service charges, and may be more but refund the rest of the amount...
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P
Prakashcdac
from Surat, Gujarat
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Payment will

Address:Vadodara, Gujarat, 390021
Website:www.bookmyshow.com

I purchase the gift-card from Book my show...they charge 1000 rs. for the card... after received the card i book the movie ticket the charge the gift voucher amount but movie ticket is not movie ticket is not received from book my show......
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L
lavansj1977
from Gurgaon, Haryana
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Ticket booked in wrong location

Address:560092
Website:www.consumercomplaints.in

I wrongly booked my Ticket on Galaxy Paradise Screen 1: Bommanahalli Hosur Rd 7 Pm Show on Sat 31 2015. I was suppose to Book with Gopalan Miniplex: Signature Mall, Old Madras Road. From my place of location it is too far to reach in 1 hr.

I explained it to BMS but they are not ready to cancell the ticket and refund the money.

Kindly Help...
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U
Uday Sam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount refund - Unsuccessful transaction

Address:Hyderabad, Andhra Pradesh, 500037

While trying to book the tickets on 8th october through net banking (HDFC) my money got deducted twice but tickets did not get booked. And Rupess 748.17/- got deducted for each time.
Its been 14 days but amont did not get refund.

My account details : [protected]
Hdfc bank

Transaction 1 details:
[protected]PAYUBookMyShow
Cheq/Ref No: [protected]
Date: 8th October 2015
Amount:...
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P
Pushpendra@IOC
from Roha, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie show at gayatri cinemas ratlam

Address:Ratlam, Madhya Pradesh, 457001

Booking ID: GCRT[protected], Date: 23.10.2015, Cinema: Gayatri cinema, Place- Ratlam (Madhya Pradesh)

I booked two no's of tickets for Movie Pyar ka punchnama(2) for Gayatri cinemas, Ratlam (MP) through BookMyShow.

Show was scheduled to start at 15:30 but it actually started at 16:00 hrs & there was no information / Sorry statement from Cinema Management for that.

and after that show stopped...
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J
Jaikartonpe
from Mumbai, Maharashtra
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Amount deducted ticket not delivered

Address:Mumbai City, Maharashtra, 400001
Website:book my show

Please confirm whether three ( 3) tickets have been booked for Shaandaar movie for 3.10 show on 24th Oct 2015 Sat Day in Korum Mall, Thane, Maharashtra. Amount has been deducted from my bank account as per the details given here: INB/[protected]/BOOKMYSHOW.COM (BILL DESK) dtd 22.10.2015 Axis Bank....
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A
ashcharya1
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund money

Address:226010
Website:support.bookmyshow.com

Book My Show — Money deducted but tickets not received This is my worst experience with Book My Show Web site on 14th October 2015. I have booked tickets for SING IS BLING movie for 14th October 2015. My 518 rupees money was deducted from AXIS bank account, but no confirmation about the tickets were received. I am trying to call them on the number their helpline number but that number is not working . I want my money back....
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Đhăńűśh Ķűmåŕ
from Kollegal, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hp offer-2 days advance booking not available.

Address:Mysore, Karnataka, 570008
Website:www.bookmyshow.com

I have bought a hp laptop and got hp back to college offer.As per that i get 12 free movie tickets on bookmyshow, 2ticket for one month and each ticket less than 250rupee. But it also said that these offers can be used only if it was booked 2 days in advance on bookmyshow app. I cant book any tickets as only todays movie shows can be booked.But bookmyshow very cleverly said that these advance booking are based on theater . I feel completely...
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S
SanjayShah9868
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oct 10- Sufi night concert- NSCI . Mumbai

Address:Mumbai City, Maharashtra, 400014

Mismanaged show . Inspite of having numbered tickets, no ushers there and people were being directed by security to seat randomly . It took me 45 minutes to locate a bookmyshow volunteer and get her to help get my assigned seats which were being occupied by someone else . I would request a partial refund as I missed most of the first part of the 4 part show Details Booking id - SNNS00ZCQ3H6BF quantity-6 seats (Regular (1st Floor):R366,...
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S
saliljain636
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my wallet balance in my account

Address:Mumbai City, Maharashtra, 400049
Website:bookmyshow.com

I had deposited 1500 in BookMyShow wallet for booking ticket of India vs S.A. cricket match. But i couldn't book ticket because of improperly working of site. Now i requested to company for reverting my wallet balance into my bank account. Now Company is denying to reverting back in my account....
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A
AbhishekNandita
from Chandigarh, Chandigarh
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Ticket Money refund : Cheated by Book My show

Address:122001
Website:in.bookmyshow.com

Hi, I tried to book three tickets for Kis Kisko Pyaar Karoon on 2nd oct 2015 for the show at 5:40.The money from my account got deducted but the traction failed and no booking confirmation came, SO i called the customer care and he accepted that there is a technical problem from our side and you will get the refund call in next 24 hours. Later at around 6 p.m. the message and mail confirmation came, Though I had not gone to watch the...
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D
Deepthi A
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refundable amount

Address:Hyderabad, Andhra Pradesh, 500072
Website:in.bookmyshow.com/payment

Hi, I booked 5 tickets for Mayuri Movie through Book My Show at PVR, Forum Mall, Hyd for 11th October 2015, 5.10P.M Show. I booked through HDFC Bank net banking and my 1st transaction was failed due to some technical issues and even the amount was not deducted and also I did not get any mail or message like the transaction was failed :( . And now, the 2nd transaction I have done for the same movie n same time on same date, the 2nd transaction...
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A
ajayvarma@
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not generated AMT deducted through SBI debit card

Address:122001
Website:bookmyshow.com

Sir
I used Bookmyshow site for booking 3 nos. ticket for film Talvar for MGF Mall situated at MG Road GURGAON ON 07/10/2015 @ 250/ PER TICKETS total Rs 838.50 Deducted my a/c using SBI Debit Card
The ticket was not generated that time, we decided to contact the theater .
After verifing on the system, they inform that as the tiketing process could not be completed, the amt deducted would be refunded inti the concern a/c...
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