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2.8
Updated: Apr 19, 2025
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BookMyShow reviews & complaints page 6

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S
Swathisankar17
from Chennai, Tamil Nadu
Nov 22, 2022
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No refund for Prateek kuhad chennai show that was cancelled

It has been 2 weeks and there has been no refund done for the 2 tickets for the show yet. No info on the application, no help or support given at all!
Need updates!...
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N
nisha lulla
Nov 22, 2022
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Amount deducted but its showing payment failed

Hey I paid the amount via gpay.. but on the app it showed payment failed .. and I have no tickets .. pls help...
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N
nisha lulla
Nov 22, 2022
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Amount deducted but payment failed

I booked my ticket the amount got deducted but it’s showing payment failed...
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R
Rajjain845
from Ahmedabad, Gujarat
Nov 22, 2022
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Movie got cancelled but refund not made

I booked ticket of thank god in new fangled cinema of 3:00pm dated 14th November, 2022 and when I reached there I was told that show is cancelled and we informed about that to bookmyshow, so we left the cinema and when I talked to the customer care he said no such information is provided to us and told that the matter has been escalated further and issue will be solved soon but there has been no reply from there side!...
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D
Dilbag1969
from Panchkula, Haryana
Nov 20, 2022
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Movie tickets not received despite deduction of money from my wallet

Address: Big Tree Entertainment Private Limited Ground Floor, Wajeda House , Gulmohar Cross Road No. 7, Juhu Scheme ,Mumbai, Maharashtra- 400049

I booked my tickets at Bookmyshow today but I didn't receive my tickets despite deduction of money from my airtel payments account. Provide us with tickets or refund the said amount....
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M
Mr.Shadow
Nov 20, 2022
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Theatre cancelled the it's showing refunded in bookmyshow but amount received in account

Show Details:

Name: Marvel's Wankanda Forever
Theatre Name: SVF Wood Square Mall, Narendrapur

No Of Tickets: 3, Screen 2, Platinum C-13, C-14, C-15

Booking ID: WQQZW9C

Total Amount:758.00
Payment method used : Paytm Debt Card...
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S
sunny7317
from Kanpur, Uttar Pradesh
Nov 2, 2022
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Want My Refund

I had booked 4 tickets of DOCTOR G on 19 October. At that time my money was deducted from my account but tickets not booked. I called book my show customer care executive and told him everything about this. He told me that my refund will return....
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S
Seiz3rg
from Patna, Bihar
Oct 31, 2022
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Sunburn ticket Scam

I booked my ticket on 20th July 2022 and paid 50% of the amount that is 5000 rs + tax. They sent me a mail saying that i need to pay the rest of my amount after 90 days. After 90 days, they sent me a link to make my 2nd payment but they sent me the wrong link and it always showed some error on the page saying invalid email id and phone number. I registered my complain to a bookmyshow agent and he said that he will provide me with some resolution...
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S
Sulekha_s
Oct 19, 2022
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Denied entry to cinema hall

I booked 2 tickets on 15.10.2022 for movie kantara at piccadilly sec 34 chandigarh for a show of 11:10a.m. due to some unforseen circumstances, i reached hall at around 12:30p.m. then when i showed my online booked tickets to the person checking tickets, he said that he was unable to scan my tickets. Then i contacted the manager over there and he said same. I asked them how can i be denied entry when the show was still going on. But he said...
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D
Darshan Sanjay Chatur
Oct 18, 2022
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Ticket got failed ......amount is debited

I have book ticket for kantara on 14 oct at 1:45 pm but ...due to some reason ticket booking failed and amount got debited...now it's 4th day but my amount has not refunded yet please refund it early
I have attached my transaction screenshots below plz check ...it refund me as early as possible

Payment I'd or order id:-
MOBAND[protected]
(Mobikwik transaction)...
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V
vikas.hv
from shimoga, Karnataka
Oct 13, 2022
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Ticket not booked. in bookmyshow

Address: Shimoga

I have booked tickets in book my show website. the payment also success.but timeout screen is not changed. amount has been paid. but ticket not booking. i have booked tickets on 13.10.2022 in book my show....
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R
Rohit8130
from New delhi, Delhi
Oct 12, 2022
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My refund

Website: Bookmyshow.com

I have booked a ticket for concert now concert has been canceled but they are not giving my refund money they are just saying you will receive but it’s been more than 15 days they are not even replying on my mails i very frustrated with them.

My number is [protected]
Email id [protected]@gmail.com...
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C
Charles chandrasekaran
Oct 11, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
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Amount not refunded booking failed on 01.10.2022

Booking done on 01.10.2022 for cinema through bookmyshow amount deducted for Rs 2777.44, tickets not received, no confirmation message received, then i found that the ticket transaction failed in book myshow app, amount not refunded to my bank account yet.

Name: Charles Chandrasekaran
phone number: [protected]
Booking date :01.10.2022 for cinema at mayajaal complex ECR tamilnadu
cinema Date: 01.10.2022...
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A
Anisha Chopra
from Gurugram, Haryana
Oct 10, 2022
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Refund of event tickets

I booked 4 tickets for a B praak show to be held in Gurgaon on 9th October, Sunday for which the venue wasn’t disclosed. They kept the venue outdoors and due to weather conditions being unfavourable postponed the show to 15th October, Saturday. Now Saturday being a working day for me I am travelling and hence won’t be able to attend the show. Therefore, I ask for a refund and they are denying. In my opinion they are rightful of postponing...
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L
Lalrin Sailo
from Aizawl, Mizoram
Oct 7, 2022
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Incomplete subtitle

Address: Bawngkawn, Aizawl

The subtitle for One Piece :Red is incomplete and only shows a minute after minute. This is such an ignoble act. The matter must be informed so that many o[censored]s won't buy the ticket. We are requesting a refund or at least informed the matter to the customer beforehand. We don't understand a word at all...
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A
Akila3624
from Chennai, Tamil Nadu
Oct 5, 2022
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Cancel/Exchange Request Booking ID: TCA2E4P

I booked movie tickets for the wrong time. Is there any way I can cancel/Exchange the tickets...
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C
cknarun
Oct 3, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
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Bad seat assignment AM theatre , Thiruthuraipoondi

We reserved First class seat without seat number. While see the cinema we not able to sit in firstclass seat. informed to management. Tey told all seats are common rate so sit anywhere. It violate consumer Law...
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G
Gowdamn
Oct 2, 2022
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No refunds if voucher applied

Bought 2 tickets at 450Rs each and applied 100Rs voucher. When I then wanted to cancel the tickets, they mentioned cancellation wouldn't be possible because of the voucher applied. How are companies allowed to get away with such cunning practices? They could have atleast given me the same amount of money in voucher for my next purchase....
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R
Radhakrishnan Sheshadrinathan
from Thane, Maharashtra
Sep 30, 2022
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Movie tickets booked my mistake

Address: [email protected]

Never ever book tickets in bookmyshow..I recently booked 11 tickets in 2 batches of 6 & 5..By mistake the 2nd lot of 5 got booked for previous day ( thanks to their site) ..Bookmyshow doesn't have cancel options even if you are willing to pay a price...ridiculous..they say in email please ask any of your family & friends to make use of the show...unbeleivable...You hand over the tickets to Cinepolis, they get back saying sorry after 1 hr....
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A
ashish gilda
Sep 26, 2022
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Refund amount tickets booked but not got confirmation

Address: NEHRU GUNJ GULBARGA
Website: BOOKMYSHOW

Tickets booked on 25/09/2022 around 4 pm to 5pm for inox at gulbarga for 6:55pm show for 5tickets for brahmastra movie through gpay amount deducted but we did not get confirmation mail or message so at inox we did not get seats and we took other tickets at counter kindly confirm and refund amount to our no. [protected]...
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