BookMyShow Complaints & Reviews

I tried to book tks through Bookmyshow mobile app.It deducted the amount but failed to send sms.due this i again tried to book ticket.this time through browser and it succeeded. when i checked the app after some time it showed 2 transactions as booked for same show in my account..Called customer care to refund the erroreneous transaction but they are useless chaps and they do never intended to solve my problem including their so called team...

I tried to book tks through Book my show mobile app.It deducted the amount but failed to send sms.due this i again tried to book ticket.this time through browser and it succeeded. when i checked the app after some time it showed 2 transactions as booked for same show in my account..Called customer care to refund the erroreneous transaction but they are useless chaps and they do not solved my problem including their so called team lead.As...

This is horrible service. Due to untoward incident in family, wanted to cancel ticket. But these rogues don't have cancellation charges . robbers. All they need is just money. No customer care in literal sense. I have stopped using there app n have asked my entire college batch(apprx 350) to uninstall n stop using there services. Spread d message!...

Booked one ticket on 05/06/15, through net banking Central bank of India, Kolkata for Movie DIL DHADKNE DO, show time 3.55 p.m. Date-06/06/2015, but no sms / mails recd.On the very next day, I cantacted Madam Tanvi of Customer Care team of Book my show. After checking she confirmed over pbone as well as mail, they have not claimed the amount and advised me to contact with the Bank for refund. Based on her confirmation, I booked another ticket...

Horrible experience and customer robbing service from bookmyshow. I was regular customer and booked 8 tickets. By mistake I booked Friday instead of sat . ( Application confused me as initially I selected sat and when I got error for something, it took back to booking page again where I didn't notice that it was by default selected (today) means Friday ) Now they don't have cancellation option . They give reasons that cinemas wont refund...

Hello Sir/Madam, I had booked 3 Tickets online through bookmyshow for the Jurassic World show at 12:55 in INOX SWAGATH MALL Bangalore on July 18th 2015. The transaction was made at 11:20 AM but I got an error saying 'Transaction Failed'. Bookmyshow was very slow that day and when I got error couple of times so I went and directly booked the Movie tickets from the Theatre. My booking details are as below :- Booking ID :- 124796 I then get...

Hello Sir/Madam, I had booked 3 Tickets pnline through bookmyshow for the Jurassic World show at 12:55 in INOX SWAGATH MALL Bangalore on July 18th 2015. The transaction was made at 11:20 AM but I got an error saying 'Transaction Failed'. Bookmyshow was very slow that day and when I got error couple of times so I went and directly booked the Movie tickets from the Theatre. My booking details are as below :- Booking ID :- 124796 Mobile...

I paid 600 for two times in my wallet, but not transferred to my wallet as well came back to my bank account, money 1200 got deducted from my bank account, I had given the transaction details to bookmyshow, but they are only replying sorry, please and tech team is working, but I am not getting back my money, every time they replied that problem will be solved in 24 hours,...

On 09.07.2015, I have tried to book 2 seats through book my show app. I even got 2 seats but while completion of payment it shown as payment failed and same will be refunded to my account within 10 working days. Till now I have not received my refund even after repeated may communication and also after aubmitting the statements of account as requested by the cus toner care representative. I kindly request you to help me in this regard and...

On 09.07.2015, I have tried to book bahubali movie from book my show app. I got 2 seats confirmed and while proceeding for payment they have debited Rs.308.40 from my bank account and subsequently message came that booking order cancelled and refund amount will be credited to my account after 10 working days and I even submitted my account statement from date of deduction to till the date of communication I have received. Till now the amount...

On July 09 I have book tickets in book my show. But amount of Rs.308.40 debited from my account but ticket was not confirmed and till now the same is not credited even after many mails from my side to refund the same. I even sent documents requested by them. Please do t g e new full in this regard and take necessary action....

I have booked ticket worth 343(approx.) from bookmyshow. My amount is deducted from my bank account but I didn't get the ticket message.I tried to contect bookmyshow but they didn't even reply to my mail. Then I visited there blog FAQ then I get to know that my money will be refunded within 2 weeks but still i haven't recieved the deducted amount....

I had booked a ticket on 11.07.2015 for Smruti Cinema (Nagpur) from Bookmyshow.com but THE TRANSACTION HAD FAILED yet i was charged Rs. 668.40.

I received a mail from bookmyshow that my amount will be refunded, but as i didnot get a refund, i went to their website and contacted one of their executives Madhuri Badule.. she assured me of a quick refund but today it has been almost 10 days after talking with her and i still havent...

I booked 2 tickets on bookmyshow on 17 Aug 2015 and after my transaction I got an error and bookmyshow said they received the money and said they will revert my money back as it was not successful. After mailing them couple of times they gave me complaint number and now they are not replying to my mail. My complaint no. Is 691133...

I am P.Sri Divya (cell no [protected]). I booked 4 tickets for 'srimanthudu'' using BookMyShow.com for 'asian cinesquare, uppal, hyderabad for 1.15PM show for date 10-august-2015 using state bank net banking After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'. But an amount of Rs.456 was debited from my account....

Today I booked 3 tickets of mission impossible rogue nation at inox cinemas, Z square mall Kanpur..after following the procedure money was debited from my account but after few minutes I received message from bookmyshow that booking has failed bcoz of server problem, but Rs449 was debited from my account. So I request to refund my money as soon as possible. txn no.[protected]...

Book My show Booking ID : RJHM003UCRQDSR Payment Id : 58658023 Bookig Date : 30-July-2015 Complain Ticket ID : #722091 (Mr. Chadan – Bookmyshow Customer care person) I booked ticket thru apps and I got mail as well as message confirmation regarding booking, When I will reached to collect ticket from ticket counter they told me that your ticket is not booked and they have no confirmation from bookmyshow, I drop mail to get my refund...

On 6th June, 2015, I had booked 2 tickets for the movie Tanu weds manu using bookmyshow through my Dena bank Debit card, an amount of rs 537 deducted from my account but transaction failed..I tried for the same transaction again and this time also Rs 537 deducted from my account but transaction failed. A total of Rs 1074 is pending for refund, and according to bookmyshow policy my refund should had been processed within 10 days but it's...

Yesterday tried to book tickets through bookmyshow but could not. Today morning also same and by the time seats are full for the movie Drishyam 8.00 pm show at Naraina. Kindly help me in this regard. Regards P K Subramanian [protected] [protected]...

The seating arrangement as shown online while booking the tickets does not match with the actual seating arrangement.

The online arrangement showed the seats to be at the centre of the hall while the actual location was a distant corner.

We had paid extra for the balcony experience and we thought we would be seeing movie from the centre of the balcony but it was a corner....