BookMyShow Complaints & Reviews

Hi Fraud/Worst Site, You BookMy Show, the worst & fake site ever. Every time from last 2-3 Months when I was trying to book any show the offer, viz. Buy 1 Get 1 Ticket is not applying. I am booking tickets from my ICICI Coral Debit Card. Its a Fake Site...!!!

BookMyShow — Refund for failed online ticket booking Hi I am Arumugam, Tiruppur, tamilnadu, India(cell no [protected]). I booked 8 tickets BookMyShow.com srisakthi Multiplex, Tiruppur, Tamilnadu, for 4PM show for date 2nd Oct 2015 using SBI net banking After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error'.. But an amount of Rs.982.4 was debited from my account. I waited for around 20-25 minutes, but i didn't receive any sms or e-mail from book my show for confirmation of tickets but i received sms from SBI for deduction of money. Ny transaction should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats. I contacted the on-line customer care executives also but they also just say that we will contact you as soon as possible but then there is no reply/respose. I request a refund of Rs 933.28/- from bookmyshow. Congrats! Your Payment (Id:[protected] of Rs.982.4 on www.bookmyshow.com is successful. Explore our cool new Android app for features like recharges, bill payments, exclusive offers and much more. Visit https://goo.gl/wk8QP4 Sorry your BookMyShow transaction failed. Payment Rs.982.40 recd. Generate a credit voucher on website within 2 mins and re-book. Else wait for our call or money will be refunded. Thank you for using State Bank Internet Banking. Your Transaction Ref No IG0ATVDTQ9 for Rs.933.28 on 02/10/2015 09:22:42

Hi. Am Bharathi. Cell no: [protected]. I booked a movie ticket costs Rs.70 through Bookmyshow. For this I paid Rs.46 from bms wallet & remaining through mobikwik further linked by State bank of India online. While the transaction process get failed the amnt remains in my bms wallet but not yet refund the balance amnt to my sbi or mobikwik wallet.. This is my transaction ID..Thank you for using State Bank Internet Banking. Your Transaction Ref No IG0ATVUDJ2 for Rs.23.95 on 02/10/2015 11:28:52

I tried to book tickets for Martian for the show Oct 2nd 10.00am at Vizag Chitralaya Mall. My transaction failed for no reason. They gave me a credit voucher which was not worked. They told me, I'll get the refund in 5-7 working days, but I didn't get any mail for the above. My e-mail:[protected]@gmail.com Date of Incident: 01 Oct 2015

Hello Team,

I have booked two tickets for a movie "PULI" in bookmyshow for 10:30 AM show in Abhiruchi Mall, Pune. BOOKING ID : CPAR[protected]. When i went there i found that the show was cancelled and my money will be refunded from bookmy show.

Please let me know when and what to be done.

BOOKING ID : CPAR[protected]

Name : shravan Kumar kedala
Contact : [protected]

I have booked my ticket on 30/02015 and the show date is 1st OCT 2015

Thanks and Regards
Shravan Kedala

Sir Madan, It is my very bad experince with the purchased 2 combo jeans pant by your site...against this AWB number {[protected] }.I was very very ofset when i open the packet one jeans colour like a footpath and anather one ledis jeans... now you tell me what i do ? why i suffer for it . You refund my money or change it immediate... My name and phone no are given below.. PRIYANKA MUKHERJEE [protected]

Date of the Incident: 23 Sept 2015 Client Number:[protected] Theater: INOX National: Arcot Road City: Chennai Show: 27 Sept 2015 03:45 PM I tried to book the 5 tickets using 2 gift vouchers each worth Rs:200. I also had to pay the outstanding amount after applying the gift vouchers using mu citibank debit card. At the end, the transaction failed. I've got the SMS that the Rs.371 is deducted from my account by BIGTREE-BILLDESK. I've called the customer care, they said that the gift voucher would be unblocked in next 40 minutes. However, they don't have enough information that when the amount would credited back to the bank account. Their answer was not satisfactory, but said it would be credited within 7 to 10 days, not sure about the bank's process.

I had booked 2 tickets on 08 Sep 2015 of Bale Bale Magadivoy for Rs. 270 inclusive of tax through my city bank Reward Points, the Points got deducted from my account however I did not received any confirmation from book my show. I went to the counter and did a recheck, but they said the tickets are not booked, you will get the amount back to your account. I inqiured with my respective bank and they said this: We clarify that the said redemption has been successfully paid by Citibank to the Merchant Establishment vide Trace 536850 and Payment Voucher [protected] . Refund of points to your Card account can be initiated only upon receipt of an instruction from the Merchant. We have not received any such information towards this till date. We request you to contact the Merchant Establishment directly for further clarification. Assuring you of our best attention at all times. Sincerely, Officer - Customer Care, City Bank. Please resolve the issue ASAP. Thanks, Mahender

Dear sir I had online booked IPL ticket by book my show .my transaction is failed show by site and also they confirm by email and msg but they deduct amount from my bank account. Now they doesn't repay my balance that is 3819.70 /- So plz refund my balance.

I booked a ticket for Sunday evening and i wanted to cancel or move the tickets to a different timings due to family emergency. Date of incident: Sep 18 2015 Client Name: Vishnu Balraj Booking id: WTLXHRJ If there is no way to cancel it, they should atleast give an option to move to a different timings with the theatre, but denied and said you will lose the money if you don't go on the said timing. I am in the hospital due to emergency and can't go to the show. These guys are complete rip off and are bunch of cheaters who have created this. Pay my money back (Rs. 1320) and will never book tickets through you again.

This company had to refund my money ..they sent me a mail on 2-9-2015 that refund is processed and will reflect in my bank in 7-10 days again I received a SMS on[protected] that my refund is processed and it will reflect in 7-10 days.They do not intend to refund money they are cheaters..STAY AWAY FROM BOOOK MY SHOW they are duping customers in the name of refund process

I have been trying to avail icici bank buy 1 get 1 free ticket offer on the credit card for the movie drishyam, twice the offer got applied but i wasn't able to pay and actually avail the offer. Everytime I tried paying, i got some webpage error. And now i cant even apply the offer because apparently I have exhausted the limit per user per month. Your payment gateway is pathetic. If you guys don't want us to get the offer, why do...

We had booked Four tickets for a Movie 15.08.2015 and the amount was deducted from my PAYUMONEY account, but Bookmyshow had sent a mail and message that the Transaction failed immediately. We we called the call center for many times, their response is that they had generated the tickets again with the OTP and they say the message was sent to the Phone No. Whereas we did not receive message not mail from them on successful transaction. Again we went to the theater to reconfirm and they said that there were no tickets for this reference. Now even after 1 month of conversation with the call center of Book my Show, same response, within some time they will confirm back. Please suggest if we can take the case to Consumer Forum.

Money deducted from my SBI account today as I was making online transaction to book 2 movie tickets from book mt show app. Amount has been debited but ticket is not booked. Got very much iritated as there was other commitments. Transaction Ref No IG0APRTOP6 for Rs.334.2 on 01/09/2015 01:08:43..Please refund my amount back to my SBI account. Contact me on #[protected]..Gayathri

Sir...maine icici imobile apps se 2 ticket bahubali movie ki by mistake book ho gayi...but jab maine cancle karne ke liye icic custumer care aur bookmyshow dono k customer call centre ko call kiye to dono ne mana kar rhe the...ki hum cancle nahi kar sakte...sirg ia dono se yeh pucho jab ap book kar sakte ho to cancle bhi to ap hi karoge...sir ticket maine 4:40 pm ko book ki thi...aur movie thi 10 pm thi..maine itne call kiye ki sir g mere paise muje wapas chaiye...

I tried to book tks through Bookmyshow mobile app.It deducted the amount but failed to send sms.due this i again tried to book ticket.this time through browser and it succeeded. when i checked the app after some time it showed 2 transactions as booked for same show in my account..Called customer care to refund the erroreneous transaction but they are useless chaps and they do never intended to solve my problem including their so called team lead.As i result i lost good amount of money.This company is pathetic in solving customer issues and they are mere middle men.and i will never ever use their buggy application in future and recommend others to refrain from using book my show..save ur hard earned money guys.

I tried to book tks through Book my show mobile app.It deducted the amount but failed to send sms.due this i again tried to book ticket.this time through browser and it succeeded. when i checked the app after some time it showed 2 transactions as booked for same show in my account..Called customer care to refund the erroreneous transaction but they are useless chaps and they do not solved my problem including their so called team lead.As i result i lost good amount of money.This company is pathetic in solving customer issues and they are mere middle men.and i will never ever use their buggy application in future and recommend others to refrain from using book my show..save ur hard earned money guys.

This is horrible service. Due to untoward incident in family, wanted to cancel ticket. But these rogues don't have cancellation charges . robbers. All they need is just money. No customer care in literal sense. I have stopped using there app n have asked my entire college batch(apprx 350) to uninstall n stop using there services. Spread d message!

Booked one ticket on 05/06/15, through net banking Central bank of India, Kolkata for Movie DIL DHADKNE DO, show time 3.55 p.m. Date-06/06/2015, but no sms / mails recd.On the very next day, I cantacted Madam Tanvi of Customer Care team of Book my show. After checking she confirmed over pbone as well as mail, they have not claimed the amount and advised me to contact with the Bank for refund. Based on her confirmation, I booked another ticket for the same movie samne date and same time and viewed the moved. Based on the mail, I have contacted to my Bank for refund. they have enquried and informed me that to contact with the Merchant as both the transaction are successful as per their records. on receipt of reply from Bank, I just forwarded the same and requested the merchant for refund. Initial ticket Id No.#467064. Later on changed it to #588788 without resolving the issue. From 6th June'15 onwards, excahnged 14 mails. Last mail sent on 20/08/15, but no response recd. Kindly look into the case and do the needful.

Horrible experience and customer robbing service from bookmyshow. I was regular customer and booked 8 tickets. By mistake I booked Friday instead of sat . ( Application confused me as initially I selected sat and when I got error for something, it took back to booking page again where I didn't notice that it was by default selected (today) means Friday ) Now they don't have cancellation option . They give reasons that cinemas wont refund money to them . Pathetic reason to shut down customer.When they do business with Cinemas, it is obvious to have cancellation clause with condition to save customers . Why cant they have cancellation options with conditions like within 1 our or before 5 hrs of shows . I will never book my ticket with bookmyshow, because I have to be so much so much careful and with fear need book tickets. Who will take chance ?