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BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
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852
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676
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BookMyShow reviews & complaints page 66

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5
555sunny
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Refund of Ticket from Bookmyshow

Address:Ghaziabad, Uttar Pradesh

It is very surprising that the customers can not get refund in case he cancels movie ticket booked through it. I do not know how it is happening in a country like India. Simply by writing on website that booked tickets can not be refunded, will not help to take away the rights of customers....
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Ramakanth22
from Bhongir, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund on online Booking

Address:Hyderabad, Andhra Pradesh

I have booked 2tickets for movie "bhajrangi Bhaijaan" on 23rd july 2015around 10:30 AM for 3.20 pm show On 26 july 2015at inox Parameshwari mall, hyderabad through HDFC net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 335.02 was deducted and i didnt get my tickets. I have sent a mail to helpdesk but no response from their end. Plz solve...
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M
Madhurendra Mohan Choudhary
from Pune, Maharashtra
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Refund

Address:Patna, Bihar

I booked tickets before two weeks. I selected 2 tickets but at last they charged for 4 tickets via online booking. Later I raised a ticket with BookMyshow to resolve my issue. The generated ticket no is #617207. I am calling their toll free number and the customer care person is saying that we are resolving the ticket today but there is no update since last 2 weeks. I am tired of calling them for resolving my issues for returning the...
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antony xavier12
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from my account but the tickets are not confirmed..

Address:Coimbatore, Tamil Nadu

I have booked three movie tickets through bookmyshow site at 9.45pm but till now didn't get any conformation mail from them and the transaction ref.no. is DLVR[protected] and the amount is 323.40 rs. The theatre I haved booked is KG cinemas and the show time is 10.20 pm and booked date is 25/07/2015. Thanks regards, Antony Xavier.S Ph:[protected]...
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K
Kanishka Sinha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booked and failed message after 2 hr.

Address:Gautam Buddh Nagar, Uttar Pradesh

payment of 315.60 by CC via PayUmoney paid @ 13:55 for bookmyshow
payment acepted ticket booked
recived messages that transaction failed by PayUmoney
SMS-1 @13:55- "Your payment (id[protected]of Rs 365.6 for www.bookmyshow.com is successful and covered under buyer protection. please contact [protected]@payumoney.com for more info
SMS-2 @14:54- "Your payment (id[protected]of Rs 365.6 for www.bookmyshow.com is unsuccessful....
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N
nidhik
from Ghaziabad, Uttar Pradesh
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Book my show internet error, booked ticket of wrong date

Address:Ghaziabad, Uttar Pradesh

Today, 24 july 2015, after booking my ticket on BMS, once i get sms noticed, it picked wrong date of today rather tom, 25 july2015. INstantly i called BMS, but the customer care and respective SENIOR manager, is of no use.they kept on saying words, BMS portal can never raise an error, no matter what. Its customer fault. Hence, I WAS BEING TOLD TO EITHER USE TICKET OR WASTE IT, doesnt matter but my money will not be refunded or tickets date...
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K
Krishna Vijayraghavan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking failed but money deducted

Address:Chennai, Tamil Nadu

last month 26th 2015 i booked for a movie called inside out and i paid with my mothers credit card. the money got transacted but booking failed. when i contacted them they said i will receive my payment within 10 banking days. today 21 july 2015, when i checked my passbook, it showed that money has been deducted, so please help me out as soon as possible, even today when i had a chat with the book my show assitant mrs. Akshata Kirtikar, she...
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Parmatmanand Sharma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from my account but tickets not received

Address:Bikaner, Rajasthan

I have booked movie ticket 4 no on 20/07/2015 for 6.15 show time of big cinema bikaner amount 914/ deducted from my sbi account but tickets not received. What can I do for tickets. Pnsharma [protected] Emal id [protected]@gmail.com...
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R
Rakesh1973
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money while booking of movies of bajarangi bhaijan srs gkp

My self RAKESH Kumar Singh, today I want to boocked tickets of bajarangi bhaijan for 8 tickets on DT 20 July 2015 for 4.20 show. First attempt bookings failed but amount Rs 1908 deducted from my account. Again I try to booked ticket, tickets are booked but again Rs 1908 deducted from my account. Details of deduction Dsbi[protected]ch26623161 transfer to[protected]...
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J
Jyoti210
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Pune, Maharashtra

I am jyoti singh(cell no [protected]). I booked 4 tickets for bajrangi bhaijaan using BookMyShow.com for PVR inorbit Multiplex, Pune, for 2.40PM show for date 18th July 2015 using HDFC Bank net banking After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'. But an amount of Rs 856.64was debited from my account. This...
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D
darshan4uonly
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due to Error while confirming ticket booked twice

Address:Ahmedabad, Gujarat

After paying for tickets, I got error page and there was retry link option, when I clicked I was redirected on some error page. I initiated transaction again, and later relized that first ticket was also confirmed. Ticket raised with them - 659265 I want refund for one of them, when raised issue on call they said we can not do any thing. It is their fault and I want refund for one of my transaction....
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A
ANIL30672
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booked twice

Address:Hyderabad, Andhra Pradesh

I started booking 4 tickets for my family on 16th. Even after trying 3 times I could not see transaction successful. Later on 17th I received 2 confirmed booking for the same show. Now one set is waste. 16th July 2015 out of which 2 are confirm booking against the booking id W63GC6W and WBWUQFG and other is unsuccessful transaction for which tickets were not booked. I have immediately contacted by phone and sent email and got Ticket...
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A
ANIL30672
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No confirmation of transaction and booked ticket twice--Refund

Address:Hyderabad, Andhra Pradesh

I did second booking for same movie and timing was initiated because of non receipt of SMS or Transaction successful screen on my computer. Now I have 3 transactions dated 16th July 2015 out of which 2 are confirm booking against the booking id W63GC6W and WBWUQFG and other is unsuccessful transaction for which your tickets were not booked. I wanted to book one of the booking as this was due to their site slowly ness and non response....
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C
chughashish47
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BookMyShow - unable to proceed to book tickets

Address:Faridabad, Haryana

There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112) while trying to book through book my show for the movie movie:Bajrangi Bhaijaan location:PM Cinemas: Parsvnath Mall Manhattan (Faridabad) show time:19/july/15 1:45pm I tried booking ticket amount is deducted and after that this error comes. plz rectify this issue as soon as possible. and my gift voucher worth...
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A
Ajayavg165
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SBI account charged but booking failed using paytm wallet at Bookmyshow.com

I have tried to book my 3 tickets on 15th july, 2015 on bookmyshow using SBI netbanking. I have used payment option using PAYTM wallet at BMS but the transaction failed somehow and i got a option either to RETRY or GO HOME and i chose to repay. Then i got a message from SBI that your account has been deducted for RS.168 with no ticket confirmation at all. I am not not sure that BMS has received my money or not but SBI webpage shows that money...
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Y
YUVA0022
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:Tirupur, Tamil Nadu

Hi, I'm Yuvaraj ([protected]) i have booked 3 tickets on[protected] at Tirupur for Sri Sakthi Theatre. My amount has been debited on my State Bank of India account for Rs. 368.40/- But i have not received any confirmation SMS or Mail on company side. So kindly take an necessary action on it and Kindly credit the amount in my account....
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V
vishnu22099
from Vijayawada, Andhra Pradesh
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online transaction failed

Address:Hyderabad, Andhra Pradesh

i have booked 4 tickets for baahubali for the date of 20 july 2015 payment has been deducted from my account as soon as i proceeded to pay later after the payment confirmation i get a mail and a message from book my show saying that my ticket booking has been failed this repeated twice and i have been intimated in the site to generate a credit voucher after generating i tried booking once again that shows me that the credit voucher is already...
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gurunath.bhajantri
from Cherthala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of movie tciket and refund the money return back

Address:Bangalore, Karnataka

Hi, I had booked tickets from BookMyShow.com for a movie at INOX: Malleshwaram - Mantri Square (SCREEN 6 ), Bengaluru, But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets full day not response of my calls, one day before the show. we have raised a complaint to [protected]@bookmyshow.com. Reference ID - 608031 has been assigned fmy query.Still no one not responced... BOOKING...
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Address:Pune, Maharashtra

I wanted to cancelled my 2 ticket movie today 3.30 pm show ABCD 2 but u seems to rob us by not giving us an option to cancelled the ticket when you are happily giving an option to book a ticket and not pick up my call.. if your good refund my money if not God knows oneday you will pay a price for cheating the customer c...
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A
amit kr09
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong ticket booking

Address:Bangalore, Karnataka

I booked ticket for 20th june for jurrasic world but got confirmation message and mail saying it was booked for 16th June which is ridiculous... realised this today(19th june) while checking the message. I booked the ticket for 20th on 16th and got confirmation for show on 16th itself. I can see another customer complaining to have booked on 17th and got confirmation for 17th, something for sure has to be wrong with the website... Bookmyshow...
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