BookMyShow Complaints & Reviews

Hi, I had taken indusind Bank, sales person told me that i will get one plus one offer for movie tickets with bookmyshow.com Every time tried of this offer, i am very much disappointed. I never get this offer at least one time since i got the credit card. banks is creating false promises to customers. error message: { Sorry, we can`t proceed with the booking for this offer since the Total Number of Transactions for today has been exhausted. [protected]@bookmyshow.com Please try again after 20 mins. } If offer exhausted why should they asked me to try after 20 mins. With Regards, Pradeep Chandra

By mistake while doing advance booking I booked tickets for Dil Dhadakne Do for wrong date. Called Book My Show call center where could get connected after 20 min of waiting they were not able to help me and the agent Mr. Vikram only had one thing to say " We are ticking agency and we cannot cancel/refund/reschedule the booking". Also called PVR cinema's to help me to cancel/refund/reschedule the same but even they told that they will not be able to help me for the same. Not sure when all E Commerce business (Jetairways, Jabong, eBay, Myntra, Snapdeal) allows cancel/refund/reschedule facility why Book MyShow or PVR cinema's cannot do this. Want to register a complaint for the same and want refund for my booking as I was unable to go for the same.

Hi Team, I booked two tickets on BookMyShow.com. for 5 June, 2015, 12 PM show at PVR, Alpha sky walk. Due to some unavoidable situation, me and my friend can't go to movie. I planned to cancel the tickets but there is no option available for cancellation. I need my money back. Please help me on this. Please find the message I received from bookmyshow after I booked tickets, Hi Customer. Your ticket has been generated and sent to your Email ID for Massu Engira Maasilamani on Fri, 5 Jun, 2015 12:00pm, at PVR: Ampa Skywalk, Chennai (AUDI 03), Seats: CLASSIC-S2, S1. Booking ID: WG8XRKG. Please click on the below link to get your M-Ticket. Just show this QR Code at the cinema entrance - http://bmsurl.co/dfj5LqXI Please note that you cannot pickup physical tickets with this QR Code.

Hello sir/madam, 1918 reward points have been redeemed on your Credit Card 4386XXXXXXXX4244 on 30-MAY-15 at BOOKMYSHOW.COM. But still my query is not solved, please refund my money I booked 30th may night Tanu weds manu returns ticket, forum value mall, 7.15 pm show. My credit point were redeemed through book my show but no message or mail was sent from book my show, though I received credit card mail. Credit card ending with 4244. I lost my money through this booking as couldn't get tickets. RS 530 This was the mail to Bookmyshow support team, I mailed them four times but no reply. and top of that they are not taking call on Bangalore and Mumbai both costumer care numbers. I'm shocked within this week this is second problem I'm facing.

Few days ago I booked tickets from book my show.Tickets were booked successfully and payment got deducted from my account but then i got a message that ticket has not been booked. so I contacted book my show help desk via email and explained everything to the customer service agent and asked for help.She assured me that we will look into the same and refund the amount for unsuccessful transaction. I kept on following on email with the help desk and they informed me that as per there records tickets were booked and nothing can be done. I informed them that i have checked with the PVR team and no tickets were booked on my name and someone else booked it online. I followed up with the team but it has been 12 days and no one has bothered to reply. I could not believe there wasn't a way to rectify a technical mistake. It has been more than 4 days ever since our last conversation on the phone or email.I have not got even a single mail regarding the refund. Please help me understand why haven't I heard from you ever since the incident happened, why would I use book my show next time while booking tickets, why the so called customer service if you can't help, if you book tickets you should have a way to make changes if you can't refund because we pay you extra compared to actual ticket's cost, I did not expect book my show to step back when I was looking for help. Thanks Amit Tandon [protected]

[ Incident id- [#444367] #441396 ] I did the mistake of booking tickets on their mobile app. After I entered the payment info, I got a message from my bank saying that the payment was successful. But the tickets weren't confirmed. After hours of waiting, I called the customer care and they said that they haven't received the payment. I was shocked because I'd paid through their mobile app. My bank statement clearly shows multiple deductions...

I had booked ticktes for the movie PIKU on 24th May 2015 through my book my show mobile app. On doing the transaction I received a pop up on the app stating that the booking was not successful. So I tried re booking the tickets and this time the tickets were booked. After some time i saw that i have received an intimation via sms which stated my seat nos as per the first booking and an email confirmation as well. There were no message or email confirmation for the second booking only the app had a ticket for the second booking. I called BMS helpline and they asked me to go ahead with the first booking since I have recived confirmation via sms and email. While in the movie i found that tickets as per second booking was also occupied. I had called up BMS helpline asking for refund of the second booking since it was because of their wrong message that i had to do the second booking although i got no sms or email confirmation of the same.To add to that those seats were occupied during the show. however they have refused to refund. Regards Kingshuk Ghosh [protected]

Dear Bookmyshow, After availing the 10% and 30% off offer on VISA Card, I'm unable to avail the 50% off offer. It shows that I've already exhausted the offer whereas I've not availed it yet! As a proof I'm attaching a screenshot along. Please do look into the matter seriously.

Hi, This is to inform you that Rs.547.40 has been deducted from my Credit Card but the transaction was failed and received a reply stating to make a credit voucher payment, I was unable to do it so, hence called up the customer care for further assistance but unfortunately there was no proper response and have to miss my Movie show, This was really not expected from the good service provider, completely my mood was out with this transaction failed. Kindly request you to refund the same at the earliest. Regards, Vinay [protected]

I have booked for three tickets at (villivakam) AGS Cinemas via Book my show on 18th May 2015. The show timing was 7.20pm on !9th May 2015.Due to some technical error caused unexpectedly, we got an error note stating "The booking could not be completed".However, the pertained amount was deducted from my account.Request you to help in this regard. Thank you, V.Ramkumar [protected]

I have booked for a show in book my show the show has been
Cancelled and there is no information from either theater or the book my
How management this is the experience i had ever. Booking id: rvpl003s23qcbt please refund my money back. Call me on [protected]

while i was trying to book a ticket in bookmyshow the first two transactions got failed while using ICICI bank internet banking later opting debit card the transaction was successful, but when i check my bank statement the money got cut "thrice" including the successful transaction, i need the refund ASAP FYI amount was RS 212.47/-

Dear sir/ mem. I had online book movie ticket by book my show. My transaction is failed show by Site and also they confirm by mail and msg. But they deduct amt from my bank account. Now they doesn't repay is morethan 15 days. Please help me also they doesn't receive call.

hi, my booking id is MTMV0131R657H0 seat are c16, c17.for uttama villan(telugu) on fri, may1 2015 2:30 pm vizag mohini 35mm using my debit card but there no movie is today so i go for cancellation my tickets and refund my money so please sollve my problem as soon as possible

I have booked a movie ticket for the film Kanchana 2, on 01.05.2015, for matinee show, the amount of Rs 195 deducted from my bank account but I did'nt receive the confirmation message. The Seats I booked was circle C, D69&68 Ajantha Theatre Trivandrum. Totally disppointed by the service rendered by Book myshow.

bookmyshow and oxicash not refunding my money whichs amount is ₹784.25. i was booking tickets on 31 march 2015 on bookmyshow.com. when i donig payment this amount deduced from my oxigen wallet and i not received tickets. there is almost 1 month over and i did not received my refund. please help me.

I have booked 2 movie tickets on 27 april at http://in.bookmyshow.com/ at 3.10 PM ans 163.72 amount is debited .INFO - PUR/BOOKMYSHOW_BD/SBIPG/BOOKMYSHOW_BD ( Axis dedit card) . Movie tickets were not booked but money got debited from my account. Request you to refund my money bac

Today I booked three movie tickets for movie AVENGERS 3D using my hdfc net banking . Details are as given below Date of booking[protected] Movie hall - gayatri cinema City - ratlam Ref no[protected] Bank account no -[protected] Sir after the payment of Rs 410 was deducted from my account your webpage said that session has expired . So i could not get movie tickets despite making the payments. I request you to please refund amount as early as possible.

I book movie ticket of dhram sankat from book my show website on 10th of april 2015 at 9:12pm via Canara Bank debit Card no. [protected] payment ch. No. 21656004 In account of PAYO_RECHARGEGUR GAONDLIN .Due to some technical reason my ticket booking failed and they message me to refund the cash within 10 working days.But still they didnt refund my money. I made call on their helpline no. They said that your money has been refunded .They give me an Auth. Code[protected] pleas tell ne that what should i do for get back my money. Name on Debit Card Sunny Tyagi My Phone No. Used for booking [protected] Email id : [protected]@gmail.com

Sir, I booked IPL match ticket for 1st may on Sat Apr 11 23:22:06 IST 2015 (TXN- MOBAND[protected]-1) It has been more than 13 days now and still I have not got tickets from the counter. When I call customer care of bookmyshow they tell that I will be told to collect the ticket only 2 days before the match day due to some technical problem . I am telling them that I won't be able to come 2 days before, they are neither cancelling the ticket also.kindly do the needful.