BookMyShow Complaints & Reviews

[ Incident id- [#444367] #441396 ] I did the mistake of booking tickets on their mobile app. After I entered the payment info, I got a message from my bank saying that the payment was successful. But the tickets weren't confirmed. After hours of waiting, I called the customer care and they said that they haven't received the payment. I was shocked because I'd paid through their mobile app. My bank statement clearly shows multiple deductions...

I had booked ticktes for the movie PIKU on 24th May 2015 through my book my show mobile app. On doing the transaction I received a pop up on the app stating that the booking was not successful. So I tried re booking the tickets and this time the tickets were booked. After some time i saw that i have received an intimation via sms which stated my seat nos as per the first booking and an email confirmation as well. There were no message or email confirmation for the second booking only the app had a ticket for the second booking. I called BMS helpline and they asked me to go ahead with the first booking since I have recived confirmation via sms and email. While in the movie i found that tickets as per second booking was also occupied. I had called up BMS helpline asking for refund of the second booking since it was because of their wrong message that i had to do the second booking although i got no sms or email confirmation of the same.To add to that those seats were occupied during the show. however they have refused to refund. Regards Kingshuk Ghosh [protected]

Dear Bookmyshow, After availing the 10% and 30% off offer on VISA Card, I'm unable to avail the 50% off offer. It shows that I've already exhausted the offer whereas I've not availed it yet! As a proof I'm attaching a screenshot along. Please do look into the matter seriously.

Hi, This is to inform you that Rs.547.40 has been deducted from my Credit Card but the transaction was failed and received a reply stating to make a credit voucher payment, I was unable to do it so, hence called up the customer care for further assistance but unfortunately there was no proper response and have to miss my Movie show, This was really not expected from the good service provider, completely my mood was out with this transaction failed. Kindly request you to refund the same at the earliest. Regards, Vinay [protected]

I have booked for three tickets at (villivakam) AGS Cinemas via Book my show on 18th May 2015. The show timing was 7.20pm on !9th May 2015.Due to some technical error caused unexpectedly, we got an error note stating "The booking could not be completed".However, the pertained amount was deducted from my account.Request you to help in this regard. Thank you, V.Ramkumar [protected]

I have booked for a show in book my show the show has been
Cancelled and there is no information from either theater or the book my
How management this is the experience i had ever. Booking id: rvpl003s23qcbt please refund my money back. Call me on [protected]

while i was trying to book a ticket in bookmyshow the first two transactions got failed while using ICICI bank internet banking later opting debit card the transaction was successful, but when i check my bank statement the money got cut "thrice" including the successful transaction, i need the refund ASAP FYI amount was RS 212.47/-

Dear sir/ mem. I had online book movie ticket by book my show. My transaction is failed show by Site and also they confirm by mail and msg. But they deduct amt from my bank account. Now they doesn't repay is morethan 15 days. Please help me also they doesn't receive call.

hi, my booking id is MTMV0131R657H0 seat are c16, c17.for uttama villan(telugu) on fri, may1 2015 2:30 pm vizag mohini 35mm using my debit card but there no movie is today so i go for cancellation my tickets and refund my money so please sollve my problem as soon as possible

I have booked a movie ticket for the film Kanchana 2, on 01.05.2015, for matinee show, the amount of Rs 195 deducted from my bank account but I did'nt receive the confirmation message. The Seats I booked was circle C, D69&68 Ajantha Theatre Trivandrum. Totally disppointed by the service rendered by Book myshow.

bookmyshow and oxicash not refunding my money whichs amount is ₹784.25. i was booking tickets on 31 march 2015 on bookmyshow.com. when i donig payment this amount deduced from my oxigen wallet and i not received tickets. there is almost 1 month over and i did not received my refund. please help me.

I have booked 2 movie tickets on 27 april at http://in.bookmyshow.com/ at 3.10 PM ans 163.72 amount is debited .INFO - PUR/BOOKMYSHOW_BD/SBIPG/BOOKMYSHOW_BD ( Axis dedit card) . Movie tickets were not booked but money got debited from my account. Request you to refund my money bac

Today I booked three movie tickets for movie AVENGERS 3D using my hdfc net banking . Details are as given below Date of booking[protected] Movie hall - gayatri cinema City - ratlam Ref no[protected] Bank account no -[protected] Sir after the payment of Rs 410 was deducted from my account your webpage said that session has expired . So i could not get movie tickets despite making the payments. I request you to please refund amount as early as possible.

I book movie ticket of dhram sankat from book my show website on 10th of april 2015 at 9:12pm via Canara Bank debit Card no. [protected] payment ch. No. 21656004 In account of PAYO_RECHARGEGUR GAONDLIN .Due to some technical reason my ticket booking failed and they message me to refund the cash within 10 working days.But still they didnt refund my money. I made call on their helpline no. They said that your money has been refunded .They give me an Auth. Code[protected] pleas tell ne that what should i do for get back my money. Name on Debit Card Sunny Tyagi My Phone No. Used for booking [protected] Email id : [protected]@gmail.com

Sir, I booked IPL match ticket for 1st may on Sat Apr 11 23:22:06 IST 2015 (TXN- MOBAND[protected]-1) It has been more than 13 days now and still I have not got tickets from the counter. When I call customer care of bookmyshow they tell that I will be told to collect the ticket only 2 days before the match day due to some technical problem . I am telling them that I won't be able to come 2 days before, they are neither cancelling the ticket also.kindly do the needful.

Its now more than 10 days when I first registered the complain for the refund of two failed transaction through the website bookmyshow.com Still the refund has not been credited nor they have assured to do so. The policy of the company states to refund in maximum 10 days.

On 5th April 2015 around 3:50 pm I tried to book two movie tickets of Fast and Furious 7 Platinum seat in SRS Cinemas:New ISBT, Shimla but transaction failed an amount of Rs 384.94 has been debited and the debited money has not been refunded yet.The transaction was done through OBC debit card.Then I again tried to book the tickets this time the transaction was successfull but the money which was debited for failed transaction has not been refunded yet. please lokk into the matter as soon as possible

I had booked 3 tickets on 5th April at around 2:30 pm for movie detective byomkesh bakshi in rajhans nadiad through bookmyshow app . money was deducted from my mobikwik wallet but a error came in bookmyshow app and tickets were not booked.

I was making a movie ticket purchase via Book my show. I used my hdfc card offer for a transaction on book my show however the transaction failed. I think they have been tricking people with their offers. Its not the first time that something like this has happened. They have been fooling a lots of people like this as a user cannot avail an offer more than once. They agreed to provide a replacement voucher only after a week but that is not good. My request is to please look into this and make them compulsory for them to return the offer money along with any fees as they will continue to cheat people like this and no one will have the time and money to fight for Rs 25-50.

I booked 5 tickets for Arjit Singh show on 1st April but due to some error the online payment transaction through HDF netbanking completed but I did not received ticket booking confirmation. The detail of transaction are as follows- Ref No[protected] Narration[protected]/PAYUBookmyshow Amount-Rs6250 Book My Show ID details as follow- Mail id – Gunesh.[protected]@gmail.com Mob No-[protected] I talked with your executive, he told it would require 12 to 15 days for refund. So kindly look into the matter and do the needful to get refund as early as possible.