Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

To
The General Manager 26th August’21
BEST Services
Mumbai
Dear Sir,

Request you to draw your attention towards the accident caused due to rash driving by a BEST bus with Registration Number- MH 01 DR 6233, NEAR JAGRUTI NAGAR METRO STATION SIGNAL at 6:57 PM on 17th September 2022.
Bus no. MH01DR6233 came from behind and hit my car (MH46BZ3041) and damaged the left side mirror. I chased the bus and stoped my vehicle in front of the bus and driver did not come out of the bus. I asked him to show his identity card but he denied and said we don’t have the identity card. So I made a video of that conversation with driver in which he accepted his rash driving and said that you may go to bus depot and take your compensation from the depot. This has cost me Rs 6000/-.
Please conduct enquiry and do the needful besides reimbursing my losses towards the repair of my car.

Thanks and regards.
Abhayankar Maurya

To
The General Manager 26th August’21
BEST Services
Mumbai
Dear Sir,

Request you to draw your attention towards the accident caused due to rash driving by a BEST bus with Registration Number- MH 01 DR 6233, NEAR JAGRUTI NAGAR METRO STATION SIGNAL at 6:57 PM on 17th September 2022.
Bus no. MH01DR6233 came from behind and hit my car (MH46BZ3041) and damaged the left side mirror. I chased the bus and stoped my vehicle in front of the bus and driver did not come out of the bus. I asked him to show his identity card but he denied and said we don’t have the identity card. So I made a video of that conversation with driver in which he accepted his rash driving and said that you may go to bus depot and take your compensation from the depot. Due to some technical fault vedio and photograps are not uploading. I will provide vedio via email. This has cost me Rs 6000/-.
Please conduct enquiry and do the needful besides reimbursing my losses towards the repair of my car.

Thanks and regards.
Abhayankar Maurya

Dear sir please get rid of these small ac buses as soon as possible specially for busiest routes like 266 which is always full due to the smaller capacity of the bus. Also have to stop at particular stops for tickets which take more than 5 minutes. Please get bigger buses like tata Marco Polo or the old ones, AC or non AC doesn't matter as the bigger buses have space for sitting as well as standing. Also you can't breathe properly in smaller buses currently running, in fact bigger buses have enough space to breathe in.

Hello sir, Someone has wrongly shared my mobile no. in Best department and I'm receiving messages for payment of electricity bill every month. Please Check with the same asap since the person have made a mistake in putting mobile number it seems. Please look into this matter asap and let me know with the same

[protected]@gmail.com

Today, around 6'o clock a BEST bus driver scratched and destroyed my left front side of the car because of rash driving.
The road being literally empty to pass 2 vehicles easily, he suddenly out of nowhere wished to turn right for no reason and literally thrashed my car.
Chased him till depot because he didn't even dared to stop after which instead of being sorry, he said 'scratch aur dent hi toh hai'. What kind of non-sense behaviour is this? How this kind of people even get a license to drive public transport?
I want a legal action against this driver (as a hit and run case) also compensation for my loss.

Bus No - MH 01 DR 1603
Driver ID - C MUMBAI B[protected]
My Car No - MH 02 CZ 9832

I have allotted quarter no. 2291, in building no.55, sector -7, cgs colony, Mumbai, Maharashtra, 400037. I am doing exchange of quarter. Best has cut my old meter and did not start new meter in above mentioned building. Please start my new meter. I have submitted TR report with deposit amount in Wadala best office on 25/08/2022

Dear BEST (transport Unit)

the electric buses are running on route no 100 (Churchgate to Nariman Point Free press journal Marg ) are not proper ventilated and therefore during rush as well as traffic there is in suffocation in BUS, people can to brith properly, hence we request you to start the AC buses in these route.

Dear Sir/Madam,
I Rahul Shantilal Kothari writing this complaint with regards to the bill what I m getting for my room/godown.
There is no usage of electricity there. The bill is exceeding to the expected amount what i am getting. Details are mentioned below
CONSUMER NO.[protected]*4
Please do the needful,
Hope for the best,

On 10August wall around swiching equipment and transformer collapsed in heavy rain.

Location is junction of Mogal Lane and Vardraj Adya marg, Mumbai 400016.

In May 2022 the weak condition of wall was informed to BEST managers in writing followed up with calls.

Debris of collapsed wall has fallen on underground water storage tank. Risk to passersby and to residents.

Hello,

Am a resident of Mhada, Mulund (East), Mumbai 400081. As my daughter and his school collegue of School "St. Mary's Convent High School" Daily travels from Mulund East to Mulund West. The Only Bus we have is As-403 which is timed at 7:25 am. Which we had found that is not comming on time and 2 or 3 occassion in every week the Bus is not at all avalible between time 7:00 am to 8:00 am. Due to which the Girls students of St. Mary School suffers to reach school on time and they try other mean of transportation and reach.

Same thing happen when school leaving at 2:30 pm the bus is not avalible for the student of school please do allocate the Bus during leaving time at 2:45 pm.

The Student from Standard Jr. KG to 10th Standard are travelling from School to Mulund East nearly 150 + students that to Girls Students.

Request you to take it on priority and resolve the issue related Bus Avalibility of AS-403.

I'm was traveling in bus. The bus was fully crowd. 35 person to sit & 14 to stand in bus and it was written in the bus. But the conductor was allowing to much people in the nearly the bus was with 60 people in the bus.

No bus since 45mins...no info

I am residing at Dadi Seth Agiyari Lane, Opp. Adarshbaug hotel, marine Lines, Mumbai - 400 002. the street light of our street is not funcitioning since long back. Kindly do the needful

Excess bill minimum utilusation

We have never used more than 300 units of electricity in a month in last whole year and this time we are shown a usage of 818 units i feel there is a mistake in checking the meter or the meter is faulty. Ihave attached an copy of bill please check and correct the bill.
Consumer no[protected]*8

Hello. my consumer number is[protected] in the name of raghunandan kedia. my electricity bill since the pst so many years comes in the range of[protected] per month. however i was shocked to received a bill for 20120 last month as there is no increase in my consumption. kindly have a look and give me necessary credit in my next bill. my cell number is [protected] in case any further details are required

Dear team,
At rout 451 we need BEST busses atleast at peak times.
Here travelers are very high due to school timing and office timing.
Currently contracted mini tempo traveler is comming and its very difficult to accommodate such a huge number of persons.

Please help us by providing best own medium size buses at peak time at route no 451.

Thanks Regards
GhanshyamYadav
[protected]

Today when I was travelling from BEST from St Lawrence to Teen Taki this conductor told that I’ve to pay luggage charges as I was carry a medium size luggage bag which was empty…he told me that I’ve to pay luggage just because of the size of bag …when I asked where it is written then he told me it’s written in BEST rules when I asked him to show me proof he asked me to go and check…when I asked him to show on google it said it’s not written on google but it’s available offline..
Best number : MH 01 AP 0372
1587
When I asked conductor his batch number he went in front of bus to take tickets.

Hi,

My name's Ashish Darveshi. I'm from dharavi lal Patra chawl, there is no electricity since morning and no one is addressing the issue. We have tried to call BEST multiple times but no one is receiving calls. Kindly take this matter urgently to resolve.

Thanks in advance

MY CONSUMER NO - [protected], in the name of Noor Mohammadali Hakim, Address- R:12, F:GRD W:P:391/92 Hakim Bunglow Shaikh Misree Road; Antophill Mumbai - 400037, from Past 2 months i am receiving Electricity Bill of Rs 4080, We dont have such a huge consumption of electricity .You can check our bill from Jan to Apr our bill usually comes between Rs 2000 to 2800 from past 2 month we are getting bill of Rs 4080 which is on higher side, could you please look into this as we are from the middle class family & getting this much bill every month is not possible to pay .last month have paid taking loan from my friend this month too the same amount .Please look into this & do the needful