Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

On 10August wall around swiching equipment and transformer collapsed in heavy rain.

Location is junction of Mogal Lane and Vardraj Adya marg, Mumbai 400016.

In May 2022 the weak condition of wall was informed to BEST managers in writing followed up with calls.

Debris of collapsed wall has fallen on underground water storage tank. Risk to passersby and to residents....

Hello,

Am a resident of Mhada, Mulund (East), Mumbai 400081. As my daughter and his school collegue of School "St. Mary's Convent High School" Daily travels from Mulund East to Mulund West. The Only Bus we have is As-403 which is timed at 7:25 am. Which we had found that is not comming on time and 2 or 3 occassion in every week the Bus is not at all avalible between time 7:00 am to 8:00 am. Due to which the Girls students...

I'm was traveling in bus. The bus was fully crowd. 35 person to sit & 14 to stand in bus and it was written in the bus. But the conductor was allowing to much people in the nearly the bus was with 60 people in the bus....

No bus since 45mins...no info...

I am residing at Dadi Seth Agiyari Lane, Opp. Adarshbaug hotel, marine Lines, Mumbai - 400 002. the street light of our street is not funcitioning since long back. Kindly do the needful...

Excess bill minimum utilusation...

Excess bill even though utilization is minimum...

We have never used more than 300 units of electricity in a month in last whole year and this time we are shown a usage of 818 units i feel there is a mistake in checking the meter or the meter is faulty. Ihave attached an copy of bill please check and correct the bill.
Consumer no[protected]*8...

Hello. my consumer number is[protected] in the name of raghunandan kedia. my electricity bill since the pst so many years comes in the range of[protected] per month. however i was shocked to received a bill for 20120 last month as there is no increase in my consumption. kindly have a look and give me necessary credit in my next bill. my cell number is [protected] in case any further details are required...

Dear team,
At rout 451 we need BEST busses atleast at peak times.
Here travelers are very high due to school timing and office timing.
Currently contracted mini tempo traveler is comming and its very difficult to accommodate such a huge number of persons.

Please help us by providing best own medium size buses at peak time at route no 451.

Thanks Regards
GhanshyamYadav
98929...

Today when I was travelling from BEST from St Lawrence to Teen Taki this conductor told that I’ve to pay luggage charges as I was carry a medium size luggage bag which was empty…he told me that I’ve to pay luggage just because of the size of bag …when I asked where it is written then he told me it’s written in BEST rules when I asked him to show me proof he asked me to go and check…when I asked him to show on google it said it’s...

Hi,

My name's Ashish Darveshi. I'm from dharavi lal Patra chawl, there is no electricity since morning and no one is addressing the issue. We have tried to call BEST multiple times but no one is receiving calls. Kindly take this matter urgently to resolve.

Thanks in advance...

MY CONSUMER NO - [protected], in the name of Noor Mohammadali Hakim, Address- R:12, F:GRD W:P:391/92 Hakim Bunglow Shaikh Misree Road; Antophill Mumbai - 400037, from Past 2 months i am receiving Electricity Bill of Rs 4080, We dont have such a huge consumption of electricity .You can check our bill from Jan to Apr our bill usually comes between Rs 2000 to 2800 from past 2 month we are getting bill of Rs 4080 which is on higher side, could...

Dear sir this isn't a complain. It's a suggestion that please get rid of the small buses for busiest routes like bus no 266 and 252 as the bus always gets overcrowded and also the head keeps on banging because of the luggage rack. Get bigger buses like Tata Marco Polo bus as in regular routes and put these buses in some silent routes as stops in middle of this route neither get a place to seat nor to stand.
Please sir lot of public...

Customer #[protected]
D ward

This is to lodge a complaint of excess electricity bills. We were out of town for 3 weeks in the month of May, hence there was very less consumption of electricity. The bill was however, amounting to INR 10, 000. This is very high.

Please send someone to recheck the meter reading device to correct any fault in order to resolve this issue.

Thanks in advance...

Date of incident: 11/04/2022 - 12/05/2022 & 12/05/2022 to 09/06/2022

Client Account number/ Book Folio No.: 55525

Consumer No:[protected]*5

Client name: Naresh Rajanna Gajengi

Client address: B-423, Floor-4, 1/B Wing, Prabhadevi CHS, Rajabhau Anant Desai Marg, Kashinath Dhuruwadi STD MILLS, Prabhadevi, Mumbai-400025

Invoice number:[protected] &[protected]br...

We live in Mumbai Null Bazar area. Building name Abba Building situated at 45 S.V.Patel Road, Mumbai - 400003. There has been continuous power outage from the month of April 2022 till date on a regular, daily or alternate basis. But the BEST Undertaking hasn't undertaken the work required to stop this issue. They themselves have confirmed that the Underground cables have been burnt & faulty & they are managing it in single cable instead of...

HI I have received a Elecricity bill of ₹4, 000 for the month of April and now I have received even higher bill of ₹5800 for the month of May 2022. My average usage for the last 12 months is around 200 to 250 units for which bill was coming for ₹2000 approx but now my bill is showing the usage of 400 to 500 units, double than what I am using, My usage has not increase in the last 12 months and suddenly such high bills are causing lot...

I had visited last month at magathane depot for renewal of my zero balance pass, but the staff present there told me to bring my online disability certificate. My online disability certificate is under process, today i had travelled from Dahisar to Borivali in best bus number 7500 "route 462", the bus conductor took ticket charges from me saying that this old zero balance pass should be surrendered at magathane depot. He also told me that...

Sir / Madam,

Before the lockdown, there were 601 bus services from Malad Railway Station East to Kurar Village. But for some reason, the bus service was stopped by the administration.

Now that the bus service has started in the past, the citizens of the area have to face the wrath. There is a bus number 624 in this area but as this bus service fills up only at the initial (Anandnagar) stop, the passengers at...