[Resolved]  Tikona Broadband Internet Connection — TIkona broadband internet never working

Address:Gurgaon, Haryana

I am suffering from bad service of tikona service. I have lots of complaint
in so short span of time. They are not able to provide service even on a
single day. I am not willing to take more services of tikona broadband.

I raised a complain asking them to waive off my bill because internet is not

working since last three weeks. My internet was not working from 10APr2013

to 1May2013. They raised a request with request number 1-[protected].
But now what will i do with the waive off facility. The internet still not

working even on a single day.
Even raise the esacalation on my requeset. Still tikona duffers could not

resolve my problem. my one more request remains unresolved i.e. 1-

[protected]
I contact them almost daily. but they all technician and customer care

executives are so dumb that they are not able to resolve my issue

permamently. I dont know for what i will pay my bill.
I talked to Shahid (1-[protected]-req no. given by him). He told me that

tower not perofrming and he will escalate the issue. but still after 48

hours my internet not performing at all.
I raise one more ticket as 1-[protected]-escalated too still no result.
I talk to Sajid-he put my call on holld for unlimited time.
Later on i raised the ticket to tech visit again with req no 1-[protected].

I tired of complaining but all is in vain, never any request able to resolve

my issue. never trust on Tikona, its just a fraud company who charge bill

but wont provide you single effort to resolve your issue.

Even they ask me to send the complain on [protected]@tikona.com. i send email

to that too but still dont recieve any reply from that.


Thanks to tikona for making me suffer.
Ajay
[protected]
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Jul 1, 2017
Complaint marked as Resolved 
Complaint comments 

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Internet Broadband connection — Internet services not working.

My contact no [protected]
.
My internet servcies are barred since last 8 days. I dont the reason why???
i have made all the bills payments so far.
Pls Pls take this matter utmost urgent and look into the resolution of this issue.
.
Many thanks and regards
Arun Kumar Singh.

Internet Connection — fraud in connection

Dear Sir/Maim
I had give a call to sify for new internet connection on 15 april 2008. some one named rahul followed me and came to me on dated: 18 april 2008 for connection formalities. he had all the official documents and proof that he is sify employee. he took Rs.1399/- from me but he was fraud. so i called to sify for help several times. one of them Mr Azharuddin asked me to send Custmour Application Form by internet. I send that form and he told me that your amount will be return. now it is more than three month and there is no actions. so kindly help me for the same. I have lost my smal scale business.

hi tech — broadband not working last two month

I am using MTNL Broadband connection.From last 5-6 Months I am facing
problem in Internet connection, some times It gets Connected or some
times not .Most of the time its ADSL link continously blinking due to
which I am unabel to browse any site. I have registered my complaint
many times in MTNL via call center but still problem is same.My
Telephone number is[protected].
I have taken MTNL connection for last 6 Months it's less of an advantage and has become more of an curse on my side.

I tried lodge complaint many times but all in vain. I don't know what should i do i feel like trapped in advertisement.

I adhor this service.

I suggest u all not to go for this service...

IT WILL TAKE AWAY YOUR PEACE AND FILL YOU WITH SORROW

Thanks!!!

Tikona BroadBand Internet — inteenet is now working properly . i already made complaint twice or thrice but they are not taking any action

inteenet is now working properly . i already made complaint twice or thrice but they are not taking any action. they told that it will be ready with in 24 hours but they are doing nothing. and there executive made fraud with us. he told us other things but the policy of the company is different.he told that we can connect 4 pc at a time and there will be speed of 300 kbps in day and 600 kbps in night but ..every thing is different . speed is too low and we are able to connect only one pc at a time at very poor performance .

Tikona BroadBand Internet — service complaint

Tikona customer care is not providing immediate attention to the customer, they take their own sweet time to attend the complaints.

broadband internet connection — bad server of internet

my inter net connetion having sever problem from many days its imposible to work on it for a minute.so pleas help me in this problem

Tikona BroadBand Internet — Customer Care

I had given the complaint for internet not working for past three days. The service people called me after 2 weeks, regarding my complaint.
I had called the customer care for correction of my postal address. Atleast for 20 times i would informed for change of my address. Till now there was no action on it.
They told to send the mail to the customer care. After sending many times also till now there was no response on the same.

Dear public,, please don't get the TIKON Broad Brand Connection. There service is very poor.

Tikona Broadband — WORST COMPANY TO DEAL WITH

TIKONA BROADBAND the Worst company i have dealt with in my life and I strongly recommend that anyone one new to broadband should not get carried away by the sweet & cheap talk of their sales force. They have taken my money for a new installation in Hyderabad and as they could not provide proper connectivity having the junction box on my building, I asked them to re-fund my money and their customer service told me that I would receive the payment directly within two weeks of my request and its almost a month that i didnt get the amount and none of the sales guys & managers are not responding to my calls.
I DONT KNOW WHO OWNS THIS CO BUT SHOULD LOOK INTO WHAT CUSTOMERS ARE FACING AND IF NOT VERY SOON THE CO WILL CLOSE FOR GOOD IN INDIA AS THEY CANNOT TAKE PEOPLE FOR A RIDE FOR TOO LONG, IF THE COMPANY GUYS ARE READING THIS PLZ HAVE SOME SHAME AND ACT IMMEDIATELY, if you require to contact me my email id: [protected]@gmail.com
I cannot imagine such companies are allowed to flourish in our country. I am still struggling to settle disputed bills with them even as I wait for disconnection and peace. They fleece you; they harass you; they care two hoots for you.
TIKONA BROADBAND the Worst company i have dealt with in my life and I strongly recommend that anyone one new to broadband should not get carried away by the sweet & cheap talk of their sales force. They have taken my money for a new installation in Bangalore and as they could not provide proper connectivity having the junction box on my building, I asked them to re-fund my money and none of the sales guys & managers are not responding to my calls.

Tikona — Broadband Internet

Hi,

I am using tikona brodband. But Its alwayes disconnect after 10-15 mints. I have called to customer care regarding this but they are not giving proper responce. So please do help asap.
Dear Customer,

Kindly provide us your Service id and Modem MAC Id. We will look into the back end connectivity and revert at the earliest.

Regards,
Tikona Digital Networks Response Management Team
hey, so sad...
here is my story...i've been waiting from the past 1 month... sales man took 500 r.s for installation charges by assuring that i would get the connection in 1 day...
After calling so many times, one guy came n installed the device that too after 4 days...

The real problem starts here...they seems to have a problem with their server..whenever i tried to login an error comes up as authentication login error...for the last 1 month, i've spoken to all the techs/officers for more than 100 times but none of them were able to solve the problem. Now i'm in the middle of nowhere..
I don't know what to do now, they r not ready to cancel/disconnet the service either...who will help me now?

Naveen
navin.[protected]@gmail.com
bangalore

internet services — server problem

as indiatimes was upgrading the systems and was not in use up to today 11am but still i m not able to use, pls inform wht is problem, when can we use or only i m facing prob??????????? pls inform me on my id [protected]@indiatimes.com or [protected]@gmail.com

Tikona Broadband — Not got the connection even after 15 days

Please don't choose Tikona Broad band for any Internet Connection.These people don't even think about customers once we paid the money.Its a waste of time if you are taking the connection,the customer care people ca"t even provide us with adequate information at least.
i need to punish the people who don"t cares for customers

INTERNET NOT WORKING SINCE A WEEK — NO INTERNET CONNECTION

BROAD BAND COMPLAINT-INTERNET ON LAND LINE[protected] AT D-180A MOHAN GARDEN UTTAM NAGER NEW DELHI-59 IS NOT WORKING SINCE A WEEK COMPLAINT HAS BEEN REGISTERED BUT NO ACTION HAS BEEN TAKEN BY MTNL DELHI COMPLAINT WAS LODGED AT TNO-1504KINDLY TAKE NECESSARY ACTION[protected]kishanlal.[protected]@ndpl.com
not attending since aweek
complaint not attending in time

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