Tikona Digital Networks Complaints & Reviews

Tikona wireless broadband is obviously a criminal enterprise as it has a tendency to compulsively cheat its customers out of their money.
I had purchased a Tikona wireless broadband connection and was satisfied for the first two months. However as their router is of an inferior quality the internet connection suffered. Despite consulting technical support nothing was done for a whole month. Finally one day the executive (Santosh) informed...

I was using Tikona Intenret Services and from last 4 months not using the Internet Services, still they are sending the bills to me,they have removed all the devices from my home, inspet of mailing them not to send any bills, still they are sending the bills and mails to me. If i call and ask there customer care team they say that no need to pay the bills, Its very harrasing that every morning i come and see the bills sent by Tikona to me,br...

I was using Tikona boradband connection (User ID - [protected]) - was experiencing extremely low speed and almost zero connectivity for 3 months (July, Aug, Sep 2011). Despite calling them again & again Tikona didn't disconnect my subscription and kept sending me bill. I even wrote to their nodal officer - who said that I'll recieve a call - but nobody called me. Their device is stiill on my terrace after one year. The whole...

SIR,

With reference to the subject, I had recharged my userid [protected] for Rs. 3358/- on 5 June 2012(payment slip attached). The Plan started on 8 June for 2012. On 8 June 2012, we had a technician visit our place and suggested us to deactivate the account due to problems in connectivity. As suggested, I requested the deactivation of the account the very same day.


Even after regular follow up i.e....

Hi,

I Khwaja Hashmi hereby has a complaint against a company "Tikona Broadband Services" for impounding me "Termination Penalty Charges" of Rs 3000, also adding to this is modem refund and advance payment which was told will be adjusted in last bill.
I have submitted all the bills on time and on-line for every month on the following dates as my billing cycle was 26 of every month and last...

Hi Tikona Customercare,


I had paid my remainning amount of 1156 as on 22 nov. Please deactivate my account from now onwards.
Please do not activate my account from today onwards. Neither I will be responsible for any kind of payment from today onwards.


In future I will not be responsible for any kind of Bill Payment. For confirmation of my accounts cancellation mail me at rastogi.[protected]@gmail.com.br...

I would like to file a complaint against Tikona. I applied for a connection under my wife's name a couple of months back. The guys came and installed the connection but they never came back and configured it on my laptop. I could not use the internet from Day 1. After a few days i asked them to disconnect the connection and they did so. Then I started receiving bills and I called up the customer care and the installation guys informing...

Two months ago me and my friend planned to get a new Tikona Broadband connection. Manjunath, a Tikona representative visited our hostel and he took 2000rs money for installation charges and gave us the receipt. After 2 days he informed us that connection is cannot be given in our area and the money will be refunded. He even asked us to send our address so that he can send the refund cheque. Till now we did not receive the refund. He is not...

Hi ,

I have taken broadband connection from tikona on 31st Jan 12 and connection activated from 1st feb 12 , On 2nd Feb I have complained tikona regarding my official IP is not accessible from their network although same can be access from other service provider and after 'N' Reminder and 1 month too , I did not get solution for this because of which I have major monetary loss due to loosing some deal.
br...

Hi ,

I got the tikona wireless broadband connection before 15 days. The tikona broadband service is really sucking everyday.
Actually our plan speed is 4MBs but we are getting only 1 MBs and also its getting disconnected often.
I can't do my proper email checking and other works. so guys dont buy tikona broadband connection because the customer service also really really **********. I made a complaint...

Hello sir,
my name is shuvankar ghosh. I took tikona internet connection on 24th of may 2012. My user ID:[protected].I paid rs 3000 for 6 months(rs 500 per month but I took a half yearly scheme).They said it has good service in our area. But from day one I was suffering from poor network and poor speed. I complained to customer service. They could nor resolve it. So I disconnected it on 24th of june. After 11 days I got a call and they...

From last 2 or 3 weeks they are continuosly asking for illegal payment of rs 3371.86 .. I am not using their service from last 2 months ... infact i am having a problem with them .... they have provided a very poor service..... They have taken the money from us & provide the connection for just 10 -15 days. there executives speaks in the very abuse manner . Hope this compaint would have some effect...

Dear sir/Madam,

with high disappointment i am writing this letter to you. i have applied for the tikona internet on 08/11/2012.the engineer visited to my place & installed the modem & its been three days that i am not able to access the internet. i have did the consistent follow up with their engineers & customer care associates & every time they give me a mock reason .they have asked me to pay Rs 2000 which...

I had Tikona postpaid Internet connection in Delhi, Pandav nagar but the Internet was not working properly. When I talked to the customer care they are not able to short out the problem. They short out the problem when they required bill payment. After two such months I decided to disconnect the net and convey the message to customer care. They disconnected the net immediately and want me to pay the whole month of bill. I have already paid...

Hello Readers,
SUB:(Very Bad Broadband Internet Service and frequent disconnects by Tikona even after continious calls to customer care almost every month)

I had subscribed to Tikona internet service for a year now.This was the worst internet service that i had ever since i started working at Bangalore.
I am residing at Munnekollalal, Near Lakshmi Narayana Temple.The time since i subscribed for Tikona i was guranteed...

I had tikona's wifi installed in my house on the 9th of October,2012. Since the installation i have had continuous problems with my internet. Which were resolved after repeated calls to the customer care.
Then i had a similar problem on the 19th of October.2012. I complained then and ever since i have been complaining everyday! i have called the customer care officials atleast 5 times in a day! I have already talked to 6 Senior...

Dear Sir,

I use Tikona Connection from 04/03/2010 detail given bellow.
1. Installation time Paid 04/03/2010 Chq Number 943731 HDFC Bank 500/- Payment (No Bill from Tikona)
2. B[protected]/03/10 to 26/03/10 bill amount 499.83 Payment amount 09/04/2010 Transaction ID[protected].83 Paid online.
3. B[protected]/03/10 to 26/04/10 bill amount 641.32 Payment amount 15/05/2010 Transaction ID[protected]...

I had requested for disconnection on 17.10.2012 but till now it has not been disconnected. I have also received 3 confirmation calls from customer care but till now no progress has been made.To whom should I escalate the matter.

.There is no amount withstanding from my side. Infact I have given advance till january which needs to be refunded . I have already submitted my device to a technical team member fro Tikona Mr. Nilesh...

Hi All,

I am facing lot of issues regarding tikona broadband connection. I had tikona net connection. At the starting the connection worked properly , so i had paid all the bills on time. But after few months i faced net connectivity issues. So i called up the customer care department but my net connectivity issue was not taken care by the CC department of Tikona. Due to the connectivity issue i was not able to used it near...

Id: [protected]
I also got a call from this number [protected]..the person told his name Rakesh sharma and said he is calling from chamber 409 of Tis Hazari Court. He said he is going to file a legal complaint against me as I have not paid Rs. 1619 of Tikona broadband which is totally baseless. About 2-3 months ago I have already requested for the disconnection of my account. He said please submit the requested amount before 2 pm otherwise...