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Tikona Digital Networks Complaints & Reviews

3.4
Last updated Apr 11, 2024
Complaints 5782
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3611
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Tikona Digital Networks
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Tikona Digital Networks Phone Numbers

Toll free
1800 209 4276
210
329
Phone
+91 22 6174 9700
130
214
+91 22 4062 9629
39
165
+91 22 6119 1700
36
188

Tikona Digital Networks Website

Tikona Digital Networks Head Office Address

'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
Mumbai
Mumbai City District
Maharashtra
India
400078

Tikona Digital Networks reviews & complaints page 256

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J
jay.chadderwala
from Surat, Gujarat
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My internet connection is stopped from last 15 days

Address:Surat, Gujarat

Hello,
I use tikona broadband service (User id [protected]) since last 13 months(Plan-2999-30Gb-30Month validity on 25-Nov-2011), I have bought static IP package for 1000/- INR for my use on 13-Jan-2012.

On 26-Dec-2012 00:01 am (midnight on 25th-dec-2012), My internet stopped working. There was connectivity present.
I found my account is not active. I tried to call customer care[protected], no response.br...
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Address:Pune, Maharashtra

I am resident of Baner, Pune and requested Internet service from Tikona Broadband. My consumer ID is [protected].

I subscriber to Unlimited 4 mbps plan on 10th December 2012. From day one I was not getting even 1 mbps speed. At time of demo sales guy shown demo of 2 mbps and told that you will get 4 mbps speed also. He promissed that no problem will occur. Once he left and I initiated my connection I was not getting even 1 mbps...
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R
rk.84
from New Delhi, Delhi
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Service not available

Address:Gurgaon, Haryana

Hi,

I've been doing follow up to get my BB up and running since the time it got installed but you could not do that and more than 27 tickets was raised to get service up and running. However, my services are still down. Finally, I requested Tikona to refund my money as its not working for long. However, they have refused to refund the money which was taken from me. Please find below the list of Ticket which was raised...
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Address:Bangalore, Karnataka

Hi,

I had got tikona broadband connection like a year ago.My UID is [protected]. I was facing speed issues and their router stops working every month. So i decided to cancel the connection. After i have given cancellation request, they started saying some device they have installed in my building some where and they will come and collect that after 45 days and if they dont find that device after 45 days , they will put Rs.1500...
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N
nlshmarne
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tikona The Looters and makes FUN of customers

Address:Pune, Maharashtra

Beware Of These Cheaters and Looters..............
One day, on 17th Dec, I got no network. Had a red cross symbol. So reported complaint through mobile. Waited for a day. Meanwhile checked my connection on our apartment terrace. Found that someone removed a Tikona's receiver device, through which they have given 2-3 connections in our apartment. All other companies devices were there. So thought that, Tikona service engg. must...
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A
atulmaharashtra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money not done since 1 year

Address:Raigad, Maharashtra

I had ordered tikona broad-band connection at my new-panvel residence on 20 Feb 2010 , and paid a sum of Rs. 500 to tikona in form of Cheque, however when tikona engineers came to my home the next week to fit the device, they found out that i am not receiving any connectivity signals. They told me that my cheque will be cancelled and money wont be transferred. (They didnt install any hardware devices at my home)

It came...
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S
sagar.patil.18
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without usage asking for Bill amount

Address:Maharashtra

Same case happening with me from last 2 days..I was customer of tikona services in feb 2011 nearly 2 years before. someone calling himself a lawyer from tees hazari court called me for the payment of 3400/- on 19th dec 2012. I actually paid some amount around 1500 at the time of installation, while sales executive told me 500 rs are refundable on the time of disconnection. after around 1.5 months I shifted from my adress. I called them for...
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M
mayur.hamid
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tikona Fraud Legal Harassment

Address:Hyderabad, Andhra Pradesh

I have disconnected the tikona broadband services long back in the year 2010 and just couple of days back I got a call from some one representing himself as an advocate filing case against consumers. My details are as follows

username : [protected]
transaction ID :[protected]

I think we have to now fight against companies like tikona broadband as they give poor services and then start making wrong calls...
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A
aarvinddjha
from Mumbai, Maharashtra
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Non refund of advance

Address:Thane, Maharashtra

i have taken tikona net in 2011 vide my Tikona UID- [protected] for a annual unlimited plan & in 2012 when its time to renew the same i have approach to company for not willing to continue the same & i have talk to customer care for the same. than i got the reply from them that it will be discontinue only when you will pay the advance bill which is raise for 2012 and within 30 days will be refunded the balance advance amount after...
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K
Kalyan.Biswas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing related issue

Address:Pune, Maharashtra

Hi,

I had been using broadband connection from Tikona Digital Networks from 9th June 2011 till 15th of Jan 2012. The problem started when I had initiated a transfer of connection request from my earlier address to a new location.

Because of this connection transfer process, I was not able to use their services from 3rd of December2011 to 7th of January 2012. As a charge for transfer of connection, I was informed...
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D
delhiuser55
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uses abusive words

Address:North West Delhi, Delhi

Hi All,

Never use the tikona internet they provide the false bills and when you ask them to rectify the bill or disconnect there connection, they will provide the fake bill and when you argue with tikona persons they will argue and say abuse words to you, it is the worse company I have ever seen,
I HAVE GOT THE CALL FROM TIKONA FROM NUMBER [protected] AND THE PERSON STARTED ARGUING AND SAYING ABUSE WORDS,
br...
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K
ketanmunjani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services

Address:Surat, Gujarat

We have taken an internet connection from tikona internet service on the day 7th november 2012 .we are receiving speed of 50 kbps when the network providers are promising 4mbps for first 15GB nd rest of 2mbps unlimited. We called the customer care plenty of time but they didn’t take any action. they are bluffing us .

Sir we are student,We need good internet connection for study material nd now we feel that we were cheated.br...
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J
Jaimin Kapadia
from Noida, Uttar Pradesh
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Not resolving my internet problem

Address:Ahmedabad, Gujarat

Hello Sir/Madam,

I have just Renewed Tikona wireless broadband on 10th of december...
only 1 day it worked proper and then from 11th of december it is not working .

when i complained about it they are telling that they will resolve before next 24 hours and this is 4th day still they gave me no response and my internet also not working properly

plz help me about it.. and i want to knw whether...
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Address:West Bengal

Hi

I was asked to pay my bill in March after few complaints of bad service and on payment I was confirmed that my connection will be disconnected. but that has not happened. i was getting intermittent services for about 30 mins or 1 hr in a day or two...and I complained for that but no one bothered to resolve the complaint and finally I have got a call threatening legal proceedings.

I was initially asked not...
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S
syed salman hubli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given

user id-[protected]
I have taken tikona network on
7th feb but later after a month I
told them to disconnect the
service but they didn't do it and I
stopped using tikona on
november 5th I got a call from a
solicitor namely rajendra choudry
senior advocate from mumbai
highcourt he told me that I have
to pay my outstanding amount of
2935rs within 1hour otherwisebr...
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S
shashank agarwal1
from Firozabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong bill with penalty.. and got legal call in very bad way.

Address:Agra, Uttar Pradesh

Hi Sir,

I paid the all bills of the brodband company tikona.
i got very bad speed and service from their side due to this reason i disconnect the connection. i sent so many mails for disconnecting connection and disconnection confirmation mails but i did not get any response from their side.
i talked with them on their customer care they told me u dont have any pending bill.
but today suddenly i get call...
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Address:East Delhi, Delhi

This is regarding the Service ID: [protected], which was taken against my name "Debasish Das" for the Wireless internet connection .Due to some serious concerns in the service ,I have disconnected the same by paying all the dues, sometime during last year on Aug-Sept,2011.



But today ,I got a threatening call from some people involved in “tees hazari court,Delhi” that I need to pay Rs 2935 against...
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R
rkp5735
from Agra, Uttar Pradesh
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asking for excessive money

Address:Agra, Uttar Pradesh

Sir ,
i informed tikona persons to cut my connection due to poor service via mail and phone. But they continued billing . Now they are saying to pay excessive amount which i had not used their service.They are threatening me by various means but i had decided to fight against injustice. Wishing your help. Thanking you
yours sincerely
rakesh kumar paswan
Agra...
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Z
zzz_sonia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For money refund

Address:Maharashtra

Dear Sir,
My Tikona User ID is [protected]. I had book Tikona
connection on 4-2-2012. At the time of demonstration of tikona range
your engineer said that this is feasible area for taking connection.
But after taking connection i was not able to use your facility
because no continue range was available.
I called customer care executive many times for this problem many
times...
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R
raju1986
from Surat, Gujarat
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Unfair Plan

Address:Surat, Gujarat

Dear sir,

i will buy unlimited 4mbps internet plan and sales man say to me no gb limited & no speed downgrade but after i take plan & after 280gb download my internet speed down. When i call in coustomer care he say to me a second policy on after 280gb low your internet plan when i ask him he say to me read term & condition we will write in term & condition, but term & condition is for only term...
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