Tikona Digital Networks Complaints & Reviews

Hi,

I had purchased Tikona broadband connection and was shows that the Tikona provides good connection and internet speed and it working for first few months as well.

The more connection was purchased in my area the worse the connectivity, I made many complaints but did not get any resolution. I finally informed Tikona support if they are not able to resolve my issue then I would like to disconnect their service.

No resolution was provided from Tikona, so I switched to Reliance Broadband and I am very happy with it.

Now I receive threatening email from Tikona to pay the entire, I mentioned to Tikona as I do not have issue paying the bill in which the service worked or before the complaint was logged and got no resolution.

The email sent from my end are not even read by Tikona support and they keep send me the same email again and again and threaten me for the same, Tikona is the worst service service provider in terms of customer service, connection, after sales service.

I will never suggest anyone to go for Tikona service and those who are using Tikona service, I will also recommend them to discontinue and switch to a better service provider.

There is the email trail with the Tikona support.




[protected] Forwarded message[protected]
From: wasim khan <wasimashraf.[protected]@gmail.com>
Date: Fri, Jun 28, 2013 at 6:31 AM
Subject: Re: FINAL DEMAND NOTICE
To: Legalcolls <[protected]@tikona.in>
Cc: [protected]@expressindia.com, asif shaikh <[protected]@gmail.com>, icrpc.[protected]@gmail.com


Hi,

Here is the chain of e-mail conversation, Please look at the email sent on 20th June 2013 for which I did not receive any response.

Please look at the e-mail and response accordingly

Regards
Wasim Khan


[protected] Forwarded message[protected]
From: wasim khan <wasimashraf.[protected]@gmail.com>
Date: Thu, Jun 20, 2013 at 9:49 AM
Subject: Re: DEMAND NOTICE
To: Legalcolls <[protected]@tikona.in>
Cc: [protected]@expressindia.com, asif shaikh <[protected]@gmail.com>, icrpc.[protected]@gmail.com


Hi,

I started using the Tikona services starting from March 2011 and paid my bills on-time reguarly.

There were numerious times, I notified you about the connectivity and speed issue and I was unable to use the services.

If the issue had been resolved I would not have to switch to a different service provider.

Emailed Dated:
23rd April 2011
25th June 2011
17th December 2011

The issue was never resolved and after getting no resolution from your end I had to discontinue you service.

Hence I believe I should only be charged till the services were running fine and the time when the issue was notified, .ie 17th December 2011.

Regards
Wasim Khan


On Wed, Jun 19, 2013 at 5:19 PM, Legalcolls <[protected]@tikona.in> wrote:
Dear Customer,

Greetings from Tikona,

Please refer the attached file of your TDN bill where usage clearly showing, which was consumed by you and as per our computerized billing records you have used services up to .with your Last Session ending 3/13/2012. Your Outstanding amount up to the Last Usage Date is Rs. 2327.71 considering applicable Charges only up to 3/13/2012.

You are requested to make immediate payment of Rs.2327.71 and give you this notice, that if you fail to pay, the aforesaid sum thereon within provided time day we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences.

You can pay by Online by multiple ways, log on to http://www.tikona.in/bill-payment to choose the best option.



Best Regards,

Tikona Care



From: wasim khan [wasimashraf.[protected]@gmail.com]
Sent: Wednesday, June 19, 2013 11:08 AM
To: Legalcolls
Subject: Re: DEMAND NOTICE

Hi,

I would like to close the chapter by paying what ever is due from my end, however I find the billing incorrect as I was facing connectivity issues for which I have always notified you'll.

Also note the modem has been taken back by your person/executive.

So please give me the correct settlement figure so that we can close this chapter.

Please find the email correspondence below

Regards
Wasim Khan

From: wasim khan [mailto:wasimashraf.[protected]@gmail.com]
Sent: Saturday, December 17, 2011 2:24 PM
To: Nodal Maharashtra
Cc: Customercare
Subject: Connectivity and Billing Issue

Hi,

This is with regards to the A/c # [protected], I have been using your service for a long time.

I have always experience connectivity issue in every month, I only improves only when I notify it to you.

Here are the ScreenShot attached of the Speed test that I have take on my computer, My Computer is Dual Boot.

Test1 to Test5 were take from the Win XP and test6 to test10 were take from Ubuntu 11.04, in both the Case I am not getting a 2mbps connection, My billing cycle for the month of december has just started on 15th but Speedtest is like nothing compared to 2mbps

For the Bill Plan change I got call from your side, who did not inform me that there will be an advance rental charged but After receiving the bill for the previous month I call your support line and the Rep informed me that the amount will be credited in the next billing, Which has not been done.

If you don't have any resolution to my problem, I would like to Disconnect the service with Tikona and would not pay any bill that I receive from your end.

Please reply or call me Today.

--
Regards
Wasim Khan






On Tue, Jun 18, 2013 at 4:37 PM, Legalcolls <[protected]@tikona.in> wrote:


Demand Notice

Date: 18TH June’ 2013

WASIM KHAN

"""XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX, KONDHWA KHURD kondwa Pune,MH 411048,411048"""



Sub: Your Tikona Service ID No [protected] & Billing Account Number[protected]

Dear Customer,

We wish to draw your kind attention to the following facts :

That Tikona Digital Networks Pvt. Limited is a body corporate duly registered under the Companies Act, 1956, and in business of providing Internet services.
That you have subscribed the internet Services being provided by us on the terms and conditions as laid down in the subscriber registration Form (SRF) which was duly read acknowledged and signed by you
That in lieu of the internet services availed under this agreement and the devices provided to you, we have from time to time sent you bills for the same.
In view of the non-payment of the bills, you have also been reminded through telephone calls and SMS messages to make payment of the bills sent to you. However, in spite of several such demands and reminders, you have failed and neglected to pay the amounts of outstanding bills aggregating to Rs. 2574. In accordance with the terms and conditions of the SRF, you were under an obligation inter-alia to make payment of periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of Statement o[censored]sage from us, you have grossly failed to make said payments.
As per our computerized billing records you have used services up to .with your Last Session ending 3/13/2012. Your Outstanding amount upto the Last Usage Date is Rs. 2574 considering applicable Charges only up to 3/13/2012.
We will consider waiver of Rs 247. on your total Outstanding Rs. 2574, provided you make Payment of Rs. 2327 within 7 days of receipt of this letter
In addition to above , you shall be required to pay Rs. 1500 in case you fail to return Modem along with all accessories to our authorized representative .


Please refer to Para 23 of Terms and conditions of the subscription, an extract is appended below



“In case of service discontinuation, the subscriber shall compulsorily return all the modems in working condition. In the event of subscriber not being able to deliver the modem to the company, for reasons attributable to their action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, the company would charge the subscriber 1500 per modem not returned or returned in non-working conditions towards penalty/damages for breach of the terms of service. This is applicable for all plans.



Please note that the Modem provided by Tikona and installed in your premises is a wireless transmitter imported by the company under a license issued by WPC wing, Department of Telecom, Government of India. Possession of such equipment, under your ostensible charge, is prohibited under THE INDIAN WIRELESS TELEGRAPHY ACT 1933 ACT XVII OF 1933.



You are requested to make immediate payment of Rs. 2327 and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences.


You can pay by Cheque / Demand Draft / Online by multiple ways, log on to http://www.tikona.in/bill-payment to choose the best option.


You can write to us at our address given below or e-mail to [protected]@tikona.in or call at [protected],[protected] and [protected]- CHETAN SHARMA after making requisite payment.






Yours Sincerely



(Authorised Signatory)

Dear sir/madam,


I have Surrendered my Tikona wibro modem(CPE) and full and final settlement also done.
But after three months Now I received a bill for Rs.1500 for not surrendering the modem.
But an executive (Ramesh) came to my place and collected it. He did not give me any receipt when asking. He said that its not available with him right now. After that when I called him , he said that he will send the Receipt via email, but he never did.

My Customer ID: [protected]

Executive's Name : Ramesh
(The person who collected the device from me)

His cell Number : [protected]

Place : Chennai

My Pin code : 600088

Please do needful to depend from these cheaters.


- Umasankar

I am a consumer of Tikona Broadband. My consumer ID is [protected].
Hello,

I am unable to use the Tikona service properly from the last 2 months. I have complained so many times regarding the issues and it get resolved temporarily.
Worst is that, I am completely unable to use the service from last 20 days and I have raised a complain but after discussing so many times with customer care and in the escalation department, still problem exists and unable to connect through Tikona broadband.

Can you please take a strict action regarding this and provide us the resolution quick else due to this missbehavior and inconvenience I would have to take hard action against the Tikona.

I assume that, you will take this issue on higher priority and revert me ASAP.


Regards,
Anupam Kumar

HI my tikona ID [protected].I have called your customer care to discontinue the connection as the service was pathetic. I have sent out a mail to customer care for disconnection on 24 july to discontinue the service but no action was taken and I received a bill for the month of JULY-AUG.
I have referred my friend(ID [protected]) for connection and per policy Rs 50 will be deducted from my bill for 5 consecutive months. Only for one month RS 50 was deducted.
I have rupees RS 1800 during Installation in which i was told 500 was refundable.
Please Look into this.

My name is Arvind. I have received mail from Tikona that I have used tikona internet connection . And the Bill for that is Rs. 2027. The mail was send from Chetan Sharma. Who is claiming that he is legal advisor of Tikona digital network. Through the mail he is telling me that .If I don’t pay the required amount within 7 days. A legal action will be taken against me.
In return to this I want to say that. I have not taken any tikona internet connection till date. And I have no idea about the mail I have received.

The mail is

Sub: Your Tikona Service ID No [protected] & Billing Account Number[protected]

Dear Customer,

We wish to draw your kind attention to the following facts :

That Tikona Digital Networks Pvt. Limited is a body corporate duly registered under the Companies Act, 1956, and in business of providing Internet services.
That you have subscribed the internet Services being provided by us on the terms and conditions as laid down in the subscriber registration Form (SRF) which was duly read acknowledged and signed by you
That in lieu of the internet services availed under this agreement and the devices provided to you, we have from time to time sent you bills for the same.
In view of the non-payment of the bills, you have also been reminded through telephone calls and SMS messages to make payment of the bills sent to you. However, in spite of several such demands and reminders, you have failed and neglected to pay the amounts of outstanding bills aggregating to Rs. 2027. In accordance with the terms and conditions of the SRF, you were under an obligation inter-alia to make payment of periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of Statement o[censored]sage from us, you have grossly failed to make said payments.
As per our computerized billing records you have used services up to .with your Last Session ending 11/24/2011. Your Outstanding amount upto the Last Usage Date is Rs.2027 considering applicable Charges only up to 11/24/2011.
We will consider waiver of Rs 163. on your total Outstanding Rs. 2027, provided you make Payment of Rs.1864 within 3 days of receipt of this letter
In addition to above , you shall be required to pay Rs. 1500 in case you fail to return Modem along with all accessories to our authorized representative .



Please refer to Para 23 of Terms and conditions of the subscription, an extract is appended below

I was a customer of Tikona Broadband services(UserID- [protected]),but due to low connection speed I have raised a request to disconnect my Tikona internet connection on 14th july 2012.(request id-1-[protected]) in response to which my connection got disconnected on 25th july.On 21/9/12 I got my final settlement Bill 1573.36 INR(Please refer to the attached PDF).On which there is a penalty amount of 1500 INR,for not returning the modem.
Although one of your technician from tikona came on 12/9/12 and collected the Modem from my home,when I asked him for the receipt for modem collection he told me no receipt is required as the connection is already disconnected and did not give me any receipt.

suddenly since Jan 2013 I am getting calls from tikona legal colls stating that I have to pay RS 3073 as pending bill charges and 1500 more as modem charges,or other wise have to appear in Delhi Tis hajari court by the next day,when I asked the caller(Shalini Sachdeva as mentioned in call) for proper billing document she stated that she cant send it to me,and since then I am getting threatening calls in every 10 days.(I have some of the recorded calls let me know if you required)

after that I got an email from your legalcolls department on 26th April which stated that I need to pay 1794 as pending bill charges( as mentioned in the mail trail image attached)+1500 as modem charges (which I have already submitted) within 7 days.other wise they will take legal action against me.

and then again on 20th June,I got a mail from your legalcolls department stated that I need to pay 1573 as pending bill charges( as mentioned in the mail trail)+1500 as modem charges which I have already submitted within 7 days.other wise they will take legal action against me.(attached the copy of the mail)

as per actual billing record that I have and confirmation from Tikona customer care(having the recorded calls) My billing details are as below

Total Bill- 1573 Rupees
Termination Penalty Charges(for not returning the modem)-1500
Actual Bill(Total BIll- Termination Penalty Charges)-73 Rupees

I have sent several mails to tikona to correct my Final bill,but never got any reply from them although still I am getting threatening calls and Tikona legalcolls mail,asking for abstract and varing amount without details or justification.

My Modem MAC ID was- MAC-20107A65D35C.

Soumalya Sinha
Customer ID-[protected].
Mob No-[protected].

No response from Tikona service from last 10 days - Very Bad Experience

Respected Sir/Mam,

I got my new Tikona connection on 14th June, 2013. Till now I don’t find it working.
Every day the same problem persists. You engineer has visited our place thrice. But I don’t get any positive results.

Now I am really feel very bad on this and want to remove this connection.

I placed a complain on 18th June, 2013 and I was told that I will receive a callback in 24 hrs. But still no reply from Tikona Customer service till now.
I think there is no one in Tikona to hear customer. This is very bad. Till now I have called you 5-6 times but no reply from your side.

Is there anybody in Tikkona to hear customer request and do really care about their customer.
My connection details are as follows:
Userid: [protected]
Name: Mohit Sonkar
Mobile no. : [protected]
Engineer name: Prem Singh - [protected]

Complain no.: 1-[protected]

Please revert back as soon as possible. I will really be very grateful for this.

PLEASE DON'T TAKE CONNECTION FROM TIKONA!!

They will never come to disconnect it & then start demanding money from you for their equipments & usage many months after you have requested them to disconnect via both phone & mail. Even after you make the unwarranted money they demand they will still keep on sending you demand letters one after the other. I have lost not only 2,101 Rs but also my peace because of this harassment.

Gaurav Joshi
Chennai

SEE THE CHAIN OF MAILS!!

Legalcolls
1:52 PM (31 minutes ago)

to me

Demand Notice
Date: 26TH June’ 2013
GAURAV JOSHI
"FLAT NO: N, 4TH FLOOR, ""SRIRAM GANGOTHRI APTS"" PLOT NO 12/3, SOUTH AVENUE ROAD, KAMRAJ NAGAR TIRUVANI MAYUR"

Sub: Your Tikona Service ID No [protected] & Billing Account Number[protected]
Dear Customer,
We wish to draw your kind attention to the following facts :
That Tikona Digital Networks Pvt. Limited is a body corporate duly registered under the Companies Act, 1956, and in business of providing Internet services.
That you have subscribed the internet Services being provided by us on the terms and conditions as laid down in the subscriber registration Form (SRF) which was duly read acknowledged and signed by you
That in lieu of the internet services availed under this agreement and the devices provided to you, we have from time to time sent you bills for the same.
In view of the non-payment of the bills, you have also been reminded through telephone calls and SMS messages to make payment of the bills sent to you. However, in spite of several such demands and reminders, you have failed and neglected to pay the amounts of outstanding bills aggregating to Rs. 902. In accordance with the terms and conditions of the SRF, you were under an obligation inter-alia to make payment of periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of Statement o[censored]sage from us, you have grossly failed to make said payments.
As per our computerized billing records you have used services up to .with your Last Session ending 7/16/2012. Your Outstanding amount upto the Last Usage Date is Rs.902 considering applicable Charges only up to 7/16/2012.
We will consider waiver of Rs 301. on your total Outstanding Rs. 902, provided you make Payment of Rs.601 within 7 days of receipt of this letter
In addition to above , you shall be required to pay Rs. 1500 in case you fail to return Modem along with all accessories to our authorized representative .

Please refer to Para 23 of Terms and conditions of the subscription, an extract is appended below


“In case of service discontinuation, the subscriber shall compulsorily return all the modems in working condition. In the event of subscriber not being able to deliver the modem to the company, for reasons attributable to their action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, the company would charge the subscriber 1500 per modem not returned or returned in non-working conditions towards penalty/damages for breach of the terms of service. This is applicable for all plans.



Please note that the Modem provided by Tikona and installed in your premises is a wireless transmitter imported by the company under a license issued by WPC wing, Department of Telecom, Government of India. Possession of such equipment, under your ostensible charge, is prohibited under THE INDIAN WIRELESS TELEGRAPHY ACT 1933 ACT XVII OF 1933.


You are requested to make immediate payment of Rs.601 and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences.

You can pay by Cheque / Demand Draft / Online by multiple ways, log on to http://www.tikona.in/bill-payment to choose the best option.




You can write to us at our address given below or e-mail to [protected]@tikona.in or call at [protected], [protected] and [protected]- CHETAN SHARMA after making requisite payment.



NOTE:- PLEASE CONSIDER ABOVE NOTE TO AVOID ANY FURTHER ACTION ON SAME.




Yours Sincerely
(Authorised Signatory)




Please do not print this email unless it is absolutely necessary.

Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment.


Gaurav Joshi <[protected]@gmail.com>
2:08 PM (15 minutes ago)

to Legalcolls
Cheat Tikona,

I don't know what has happened to a thing called customer service. I have already made the payment of INR 2,101 and have sent you the mail for the same on 17th June 2013.Also find the proof of the payment.I hope after this I never hear from you now. By the way one of the numbers mentioned in the mail are getting answered.

Gaurav Joshi
+91-[protected]
Harassed Customer - [protected]



Gaurav Joshi <[protected]@gmail.com>
Jun 17 (9 days ago)

to Legalcolls
Hi Tikona,

Even though it is a pure loot & cheating I have made the pure extorted payment of Rs 2101 ( 601 + 1500 for the equipment). Find attached the proof of the same. But I am sure this kind of customer harassment will cause your firm more damage than the money you have extorted from me. I hope after this I never hear from you.

Gaurav Joshi
+91-[protected]
Harassed Customer - [protected]

Please find below the entire chain of mails proving that the entire negligence & fault was from Tikona.

GAURAV JOSHI <[protected]@gmail.com>
12/6/12

to recovery, customercare
Hi Tikona,

As per the chain of mails from my end, you can see that I had requested you ppl to come & collect your modem from me. Which you ppl did not do. Secondly I had given the number of my neighbour from whom you had to collect the modem. That also you people didn't do. Now after many months have passed since, you are asking for your modem. First please check with my neighbour then incase you don't get it from her, it is your firm's people fault for not collecting for a very long time. I take no responsibility for your slow response time & actions.

With Regards

Gaurav Joshi


On Sat, Sep 29, 2012 at 8:45 AM, GAURAV JOSHI <[protected]@gmail.com> wrote:
Hi Tikona,

Why I am still getting the bill for the period beyond July'12. I had asked for a disconnection in the month of July'12 ( see the mail below). As a matter of fact the amount is paid always in advance for the month, hence it should be Tikona who should be giving me back some money rather than me. Please make sure you settle this issue & stop mailing me bills.

With Regards
Gaurav Joshi



On Sun, Jul 15, 2012 at 10:50 AM, GAURAV JOSHI <[protected]@gmail.com> wrote:
Hi Tikona,



I Gaurav Joshi, User ID: "[protected]" want my broadband connection to be disconnected immediately. Since I am moving to a new city, i want this diconnection to be done within 2 days. I humbly request you to come & collect the box & wire within 2 days or else I will not be responsible for any loss or damage of your instruments.

Since I am no longer carrying my registered number 9*******1 please contact me on my cell number 9******6. in case your service engineer turns up later than 2 days then you can contact my neighbour " Mrs Alamelu" who lioves in Flat P in my building. Her cell number is 9*****0.



Please make sure you disconnect & discontinue my connection from today as well as take your instruments by monday, i.e. 16th July'12.



With Regards




Gaurav joshi

Customer ID : [protected]

mob: +91-[protected]

I had got a Tikona broadband connection on November 2011 because the Tikona salesperson told me that a limited offer was going on and if I take a connection quickly before the offer expires, I will get no bills for the first 2 months. I had heard of salespeople fooling customers and hence when the Tikona salesperson came home to get the subscription form filled and get the initial payment, I got him to sign on paper that there will be no bills for the first 2 months. I clearly told him that it was only for this offer that I was taking the connection. After some days however I got a bill from Tikona. I mailed Tikona customer care about the offer and to correct the bill. They later reply that there is no such offer. I told them that it was promised by the Tikona salesperson and if it is not corrected I will disconnect the connection. By this time I had got the second bill also and when the Tikona Billing did not agree to give me what was promised initially and told me to pay or else face disconnection, I disconnected the connection. I continued to receive bills for couple of months and when I called and informed the case, it stopped. Then mid of 2012, there was a person from the collection agency at my house. When I showed him the signed paper of the Tikona representative and explained how the Tikona representative had cheated me, he left. Now about a few weeks back I am again getting mails from “Tikona Legal Collections” asking me to pay. I am really annoyed with this. How many times should I keep explaining them what happened? I had scanned and sent the signed paper to the Tikona customer care, Tikona collection agency and now the Tikona legal collection. In spite of this, for the second time, Tikona legal collection has sent a mail last week asking for payment. If somebody has to pay, it has to be Tikona for cheating and selling a connection and for the agony for pestering and threatening. Is this the way to do business? Luckily I have the sign and the employee ID of the Tikona representative.

Hi,

I am facing issues with Tikona Digital Network Broadband.I have taken a boadband connection of 1Mbps.It worked fine for one month and after that at night from round about 7:00Pm the speed drops down to as low as 100kbps till I have no clue when it get up. This is horrible.N no of complains has been raised but with no resolution.The complains are being closed at random without the consent of the client.

And on top of that there is no waiver of fees as they are not providing you the promised service.This is brad daylight robberyHope to get some help from here.Hope people read it and stay away from these guys.

Subcriber Id :-[protected]

Hi,

I am using tikona broadband connection for 2 months and now i have to go out of town for 1 month so i wanted to surrender the connection for that time period,
So i don't have to pay the bill for that period. I talked to Customer care they said make a payment of 111 as a fee for surrendering and surrender the connection.

I made the payment and now they are saying that i can not surrender as it is company policy not to surrender before 3 months.

Now i have to pay for the period even if i am not using.

This is completely wrong when i am paying a fee to surrender they won't let me surrender.
Tikona id - [protected]

I purchased Tikona Internet service on the promise by a agent who came on calling Tikona service no, that I will get One month free usage then it will be monthly payment. I paid Rs.1500/- to the agent.
After the payment I received call saying that I have paid payment to the agent from other area so in the future I will not get service so I called up the senior person who gave me connection, he said he will sort out there will be no problem & I got my service activated.
It did not work properly initially so I had to lodge complaint & I got it serviced started by the Tikona.
Within a few days I received a bill from Tikona stating a due of few hundred Rupee so I called up the the company asking why I have been charged since It it s free for 1st month.

Then I was using the Internet service, modem of which is installed on steel rod of my window grill with plastic wire by Tikona at 801, Amrut Ashish, Natwar Nagar Road No.4, Jogeshwari(East), Mumbai-400060 and Internet was disconnecting frequently & all of sudden it got disconnected & I kept on calling no reply from them on service except since recent time when I started receiving Emails from the legal department of Tikona. to the emails I have raised query but they are not answering me I have never denied if they prove the dues or return of their Modem which is disconnected.

In fact I received call from Mumbai Tikona for taking back the Modem since time of disconnection but no one has turned up for modem.

I received call on my mobile from from a lady by a no [protected] on today i.e 22nd June 2013 at 10.33 am saying that she is CALLING FROM TIS HAZARI COURT Delhi & SHE HAS RECEIVED A Case AGAINST ME for outstanding payable by me to a company Tikona, Then she gave line to a advocate named Mr. Sharma.I spoke to him & told him that I have not received reply of my Emails from Tikona.He has promised me that he will tell Tikona to send reply to my query.

I am a sick person in December month ,I had a massive Heart attack & I went through a operation.

They give service in Mumbai & claim in Delhi court?
This arm twisting by such a large company is shameful even though they are yet to reply to me.
I am protesting to such a act.

Tikon service is very bad because i am a new customer and i have paid Rs 2950.00 Amount and i have taken the service before 6 days but i am not able to use is smoothly and i have called more than 10 time to customer support and they people only entertain with customer and their service is realy very bad.

details are as ::
User Id :: [protected]

I had requested to close my connection an year back with request id[protected] but I was still recieving bills and mails from TIkona.I sent a series of chain mails to the firm mentioning that I have already asked to close the connection but the request was pending at their end but there was no action taken. Now I am recieving a series of legal notices mentioning that I am liable to pay an extra amount for settlement.These kind of mails harass the constumer and I find them just to be a means of fetching money by threatning the customer. I have copies of all the mails that I sent to them. Poor customer service from their end has been the core reason of me having to withdraw my connection. And with Tikona many of my friends have the same story to tell. Such firms shut definitely be shut down and treated a lesson.Need your urgent and kind help.

I have used Tikona services for over 1.5 yrs and I had to request them for change of address in the month of Feb,2012. I have waited for one month, no one showed up and I had to request them for disconnection in March,2012. In either the case, they didn't respond and even when I called them, they failed to sent an executive and provide me the sufficient information regarding this issue.
After six months their service person showed up and asked me for pending bill for which I haven't used their connection and even I requested him for disconnection. Then, he disconnected my connection, took his router and gave me the receipt. Shocking news is, he said my connection has been issued to another person in my area and they asked me the bill for that. When I refused, they realized that matter and changed the connection address to another person who is using now.
Now, after 1 yr. I am getting a mail from their legal dept. ([protected]@tikona.in) saying that I have to pay 2486/- with regard to their pending amount. When I spoke to that legal person and customer care executive, they are saying that I need to pay the money which ever they mentioned with out asking any questions. Even the worst news is, they DON'T have any records saying that I have requested for disconnection and they are rubbing the statement that my connection has been discontinued because of pending bills which wasn't.
How can I pay the bill for which I have not used any service?? I would like to see the documents what ever they got for writing such mails..!! also, I would like to request the tikona people to stop their bluffing to consumers and provide some good service. I hope I will get a favorable reply !!

I may like to inform you that I had requested for availing Internet broadband facility from M/s Tikona in the month of August 2010, which was initially for six months, payment of which was made in advance through cheque.

On the completion of six months, due to poor connectivity in our area, I telephonically requested your Customer Care personnel to disconnect the broadband service provided to me. I got the same disconnected in Feb.2011. On my request your company Service Engineer/Representative came and collected the paraphernalia provided for this connection. I requested for receipt of accessories which he collected. He told me we don’t have any receipt book and ensure that he will deposit the equipment etc. and get the same cleared from my record. After disconnection of connection, bill for next six months was generated. I though it may happen due to some communications gap. On receipt of bill, I conveyed to your customer care personnel that I had got disconnected the broadband service provided to me and requested them to correct their record and my connection may be treated as disconnect.

Afterwards I used to get phone calls from your customer care centre for payment when they generate bill for the next six months. Every time I informed your customer care personnel about the status of broadband connection due to unsatisfactory signal in my premises.

To my utter surprise, yesterday (June 16, 2013). I got a call from one Mr. Vidya Prakash (stated to be advocate engaged by your company from Mumbai ) from his mobile No. [protected] informing that an outstanding amount to the tune of Rs. 3500 approx. is pending for payment and requested for making the aforesaid payment immediately. In case I fail to make the aforesaid payment, a penalty will be levied which is quite shocking, when I have not use your services why I should pay the outstanding amount which has been due to carelessness of your accounts section and customer care. I made the payment for the period I availed your services that too in advance.

To enquire about the status, I approached to your customer care centre yesterday - June 16, 2013 (Call Reference No. 1-[protected]), I shocked to hear that they don’t have any record viz. request for my disconnection, accessories etc. surrendered at the time of disconnection and when I last log in to your broadband service etc. And if they have no information about my last log in; how can they generate the bill?

In view of above, I may request you to direct your Customer Care head to see the affairs and set right the record and the bills raised up to date may be treated as nil and settle my case. I may be informed favorably.

I started using their service by paying Rs.2000 on 3rd August 2012 for the plan ADULQ512K(which is a 3 month unlimited plan and the speed will be 512kbps). The Salesman was Ramesh Ph: [protected] and his Team leader Veera Ph: [protected]. Out of the Rs.2000, Rs.1500 payment was for the plan and Rs.500 was for installation charges. I was reluctant to pay the installation charges so the Salesman and his Team leader promised me that I will get Rs.500 installation waiver in my subsequent 2 bills. Hence i agreed to take the connection and the connection was installed on 4th Aug 2012.

Initially the internet speed was 512kbps, but after few days (approx after 20 days) internet speed was cut down to 64kbps. So I placed a complaint over the phone for speed issues "Docket Number is 1-[protected]", but they said I have exceeded my Fair usage of 90GB and so my Net speed has been cut down. So I asked them for my usage history but they said I can check it under "My Account" section on their website. I did as they asked me to do and everytime I pressed the session history link it always took me to the login page. So it was impossible to check the session history from my end, and I called up the customer care for the same issue but they said there is no other way to check it. This complaint was never resolved at my end as my internet speed rarely touched 512kpbs after that, but their person closed the complaint call on its own and sent me a complaint closure e-mail. I was really taken aback with the service.

Hence I decided to use the service for what I have already paid and as soon as the 3 months validity got over I called them for disconnection. I gave a request to cancel my connection, but no one came to collect the device. Since then they still kept sending me bills even when I had asked for disconnection and I haven't used their connection at all after the request.

Now they are demanding me to pay Rs.3112 as their system shows an outstanding amount else they will proceed legally against me. It is obvious the system will keep generating bills if their persons don't stop my account manually. They didn't stop my account when I asked them to, and now for their failure to do their work they are expecting me to pay the charges for services which I haven't even used after 1st week of November 2012 (unable to say exact date as i am unable to check the session history and they are not ready to send me the session history even in today's situation).

Also, I got this from their mail id on 10th May 2013
"""""""""""
"
Customercare <[protected]@tikona.in>

May 10

to me

Dear Mr. Bhansali,

Greetings from Tikona!

This is with reference to your disconnection.

Please note that as per our system your tikona account is linked to user ID-[protected] has been terminated on 2/15/2013 so you are liable to pay the amount of Rs. 389/- for full and final settlement.As you have not given any request for disconnection and also as we are yet to collect the device from your premises, we have forwarded your request to collect the equipment at the earliest and our team will contact you in next 48 hrs for an appointment.

If CPE is collected then we request you to provide scan copy of CPE removal letter for the confirmation for the same.

If CPE collected then amount payable :Rs.389/-.

If CPE not collected then amount payable : Rs. 1889/-.

Kindly take a note on the same.

In case of any further assistance, please call us at[protected].

Thanks & Regards,

Sagar T.
Tikona Care.
"""""""""""


Then I received this on Date: 14TH June’ 2013.
"""""""""""
Sub: Your Tikona Service ID No [protected] & Billing Account Number[protected]

Dear Customer,

We wish to draw your kind attention to the following facts :

That Tikona Digital Networks Pvt. Limited is a body corporate duly registered under the Companies Act, 1956, and in business of providing Internet services.
That you have subscribed the internet Services being provided by us on the terms and conditions as laid down in the subscriber registration Form (SRF) which was duly read acknowledged and signed by you
That in lieu of the internet services availed under this agreement and the devices provided to you, we have from time to time sent you bills for the same.
In view of the non-payment of the bills, you have also been reminded through telephone calls and SMS messages to make payment of the bills sent to you. However, in spite of several such demands and reminders, you have failed and neglected to pay the amounts of outstanding bills aggregating to Rs. 3112. In accordance with the terms and conditions of the SRF, you were under an obligation inter-alia to make payment of periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of Statement o[censored]sage from us, you have grossly failed to make said payments.
As per our computerized billing records you have used services up to .with your Last Session ending 11/12/2012. Your Outstanding amount upto the Last Usage Date is Rs. 3112 considering applicable Charges only up to 11/12/2012.
We will consider waiver of Rs 0. on your total Outstanding Rs. 3112, provided you make Payment of Rs. 3112 within 7 days of receipt of this letter
In addition to above , you shall be required to pay Rs. 1500 in case you fail to return Modem along with all accessories to our authorized representative .

“In case of service discontinuation, the subscriber shall compulsorily return all the modems in working condition. In the event of subscriber not being able to deliver the modem to the company, for reasons attributable to their action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, the company would charge the subscriber 1500 per modem not returned or returned in non-working conditions towards penalty/damages for breach of the terms of service. This is applicable for all plans.

Please note that the Modem provided by Tikona and installed in your premises is a wireless transmitter imported by the company under a license issued by WPC wing, Department of Telecom, Government of India. Possession of such equipment, under your ostensible charge, is prohibited under THE INDIAN WIRELESS TELEGRAPHY ACT 1933 ACT XVII OF 1933.

You are requested to make immediate payment of Rs.3112 and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences.


You can pay by Cheque / Demand Draft / Online by multiple ways, log on to http://www.tikona.in/bill-payment to choose the best option.

You can write to us at our address given below or e-mail to [protected]@tikona.in or call at [protected],[protected] and [protected]- CHETAN SHARMA after making requisite payment.

Yours Sincerely

(Authorised Signatory)
"""""""""""





My reply to Chetan Sharma:
"""""""""""
Vinith Bhansali <vinith.[protected]@gmail.com>

Jun 14 (2 days ago)

to Legalcolls
Chetan Sharma,

I had stopped using the service of Tikona since the 1st week of November 2012 as
1. Tikona sales person and his manager had given me false promises of Rs. 500 installation waiver at the time of installation but they never waived it.
2. Tikona also reduced my internet speed even when I had not used 90GB fair limit usage, the speed which I received after that was pathetic. I also gave a complaint for that "Docket Number is 1-[protected]". This complaint was never resolved at my end as my internet speed never touched 512kpbs after that , but the company closed the complaint call on its own and sent me a complaint closure e-mail. I was really taken aback with the service.
3. I gave a request to cancel my connection, but no one came to collect the device.
4. "This is with reference to your disconnection.

Please note that as per our system your tikona account is linked to user ID-[protected] has been terminated on 2/15/2013 so you are liable to pay the amount of Rs. 389/- for full and final settlement.As you have not given any request for disconnection and also as we are yet to collect the device from your premises, we have forwarded your request to collect the equipment at the earliest and our team will contact you in next 48 hrs for an appointment.

If CPE is collected then we request you to provide scan copy of CPE removal letter for the confirmation for the same.



If CPE collected then amount payable :Rs.389/-.



If CPE not collected then amount payable : Rs. 1889/-.



Kindly take a note on the same.



In case of any further assistance, please call us at[protected].



Thanks & Regards,

Sagar T.

Tikona Care."

5. U can send your person to collect the instrument between 10am to 6pm.

6. Most important: One o[censored]r collection department person misbehaved and threatened me of life. Keep them under check.

"""""""""""




Reply from Tikona for my above email:
"""""""""""
Legalcolls

Jun 15 (1 day ago)

to me

Dear Customer,

Greetings from Tikona,

Please refer the attached file of your TDN bill where usage clearly showing, which was consumed by you and as per our computerized billing records you have used services up to .with your Last Session ending 11/12/2012. Your Outstanding amount up to the Last Usage Date is Rs. 3112.43 considering applicable Charges only up to 11/12/2012.

You are requested to make immediate payment of Rs.3112.43 and give you this notice, that if you fail to pay, the aforesaid sum thereon within provided time day we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences.

You can pay by Online by multiple ways, log on to http://www.tikona.in/bill-payment to choose the best option.



Best Regards,

Tikona Care
"""""""""""


My reply to their above email:
"""""""""""
Vinith Bhansali <vinith.[protected]@gmail.com>

Jun 15 (1 day ago)

to Legalcolls,

Send me my session history from 4th August 2012 upto current date. I need my entire usage detail (in kb's or mb's) of the internet service which u claim i have used. Let me also see my usage.

Also,

"Please refer the attached file of your TDN bill where usage clearly showing, which was consumed by you and as per our computerized billing records you have used services up to .with your Last Session ending 11/12/2012. Your Outstanding amount up to the Last Usage Date is Rs. 3112.43 considering applicable Charges only up to 11/12/2012."

You say you are charging me only upto 11/12/2012 whereas the bill that u have sent to me is for Billing Period: 26-Jan-2013 to 25-Apr-2013.

I don't understand what you are trying to force down my throat.

I can not pay for what I have not used.
"""""""""""



Tikona's Reply to me:
"""""""""""
Legalcolls

3:20 PM (8 hours ago)

to me
Dear Customer,

Pl find the attached file of your TDN bill.






Regards,
From: Vinith Bhansali [vinith.[protected]@gmail.com]
Sent: Saturday, June 15, 2013 11:19 PM

To: Legalcolls
Subject: Re: DEMAND NOTICE
2 attachments — Download all attachments
Redirect11.pdf Redirect11.pdf
81K View Download
Redirect12.pdf Redirect12.pdf
97K View Download
"""""""""""



My reply to their above email:
"""""""""""
I have asked for the usage history and all that u have send me is bills. I had asked Tikona to stop my service in November itself and collect their device, which Tikona didn't do and it kept on sending me bills for the service which I stopped using in November. And I have a mail from Tikona itself that I need to pay Rs.389 for full and final settlement, then why are u asking me extra money. This Rs. 389 itself is extra loss for me by associating with Tikona, and I can not bear more loss for your staff's negligence.

I cannot keep on repeating the same thing over and over, so telling it for the final time. You can send your person to collect Rs.389 with a letter of full settlement and I shall bear this much loss. Anything more than Rs.389, I am not ready to bear. I[censored] keep threatening me with legal actions, I too will go by the same way and file a complaint in the consumer court and also give an article of the same in leading newspapers. Risk it all i[censored] wish to.
"""""""""""


This is the story so far. Hoping your team will bring these corporate fraud to light and deliver justice to me.

Regards,
Vinith Bhansali
E-mail id: vinith.[protected]@gmail.com

Hi,

I took internet connection some were in Nov Dec-12 that is quarterly plan.
But due to some Techincal issue my service is topped working just in 1-2 month.
I have sent so many mail and done so much of follow ups.but didn't received any useful response from Tikona.

Today i have got a call from Delhi court. for saying that i have to do a payment of Rs 1700/-.I made this payment.
Right now i was on call with customer care as usual,No one know what happened to my connection.Finally I have asked then to re close my connection.
My complaint number is:[protected].

Now i want my money back.

I took a broadband connection from Tikona on 24th of April 2013. The connection was supposed to give me a 4mbps speed. About 3 to 4 days after the connection was activated, i started noticing very low speeds. I called the Tikona Support line and i was promised that the issue will be fixed in the next 24 to 48 hours. So i waited and nothing happened. I called them again and i was told the exact same thing. I waited patiently again for 2 to 3 days. This time issue became even more worse, it was not even letting me to login to Tikona broadband, after multiple attempts i managed to login to their broadband portal and found that i was getting a speed of 30 to 40 kbps. I called them again and this time they said there was an issue with the server located in my area and they will escalate the issue to their network team and get the issue fixed. I waited patiently again for almost a week and nothing happened. Finally i received a call from Tikona and i was informed that the issue was fixed. I checked and found that was not true. I called them back to inform the same and this time they said they send a technician home to check the wireless unit installed on my house. The person visited the place and moved the wireless unit to a different place on the terrace and said the issue is fixed. Luckily, it worked for 2 days and then i started facing the same issue.

By this time I was very disappointed and frustrated. I kept on calling them and kept of giving me the same reason that the issue has been escalated to the network team and they will fix it. One full month had already passed by this time and i did not get to use the broadband for at least a week after the i got the connection. I was really out of patience this time and i called them to cancel the connection and refund my money. They said they will process this request. The next day i received a call from another person who claimed to be some senior officer there and asked for a weeks time to get the issue fixed permanently. I agreed for it and once again waited for a weeks time. I found that it started working again as expected for two more days and i started to experience the same issue again. I called them back to the report the same and asked them to go ahead with the disconnection of the service. 2 to 3 days after that, i received another call and said they will send a technician once again to check on the wireless unit.

This time to my surprise, the moment i explained the issue to the technician, he replied telling me that it is a known issue in this area and he cannot do anything about it. He also told me that there is only one access point (server) in this area and all of the customers are connecting to the same access point. He also explained that the capacity of that access point is to take connection requests from approx. 4000 users and there are more than 6000 users connecting to it and it is overloaded.

I received a feedback call for the complaint the next day and i explained him and also informed him about the information that was shared to me by the technician. He agreed to it and said it would take one more week for Tikona to install another server there for load balancing as they are receiving too many complaints about speed issues from this area and asked me to wait for one more week. So another week passed by and nothing happened. I switched off the splitter that was in my hall and decided not to use the connection and not to keep it switched on.

I received another call from the same person informing me that it might 30 plus days for Tikona to install the new server for load balancing and gave me a choice to either wait for it to happen or disconnect the connection. I asked him to go ahead and disconnect it as there is no point in paying for a 4mbps line and not getting a speed of atleast 1mbps. Another month had passed by this time.

On 4th of June, i received a confirmation email from Tikona confirming that the connection has been disconnected and they also mentioned a full and final settlement of Rs.137.39 to be paid and also said that a technician will be sent home to collect the wireless unit that is installed at my place.

Nothing happened after that for 3 to 4 days, The confirmation email i received also had numbers to call to arrange for the equipment to be picked up manually if no one turns up. There were 2 phone numbers mentioned in the email, i called the first number and i received a switched off message. I called the second number and spoke to a person and i was told that a technician will be sent home. I also texted him my address. Nothing happened again.

Then i called them and asked for a itemised statement to be sent to be explaining how they derived at that full and final settlement amount of Rs.137.39. Instead they sent me an outstanding bill for Rs. 816.08 that was due on 2nd of June and i also started receiving collection calls. Every Time i received such a call, i explained to them that the connection is cancelled and i only owe them Rs.137.39. I replied to the email explaining the same and i received a reply from them informing me that the connection is not disconnected yet and it will be disconnected once they collect their equipment and the email also said that they have arranged for it and it should be done in the next 72 hours.

Today, i received a call from a person who claims to be a government lawyer from Delhi and informed me that Tikona has filed a case against me in the Delhi court for non payment of outstanding bill and wants to make a payment of Rs.2 Lakhs in the Delhi court. He also told me that the case is not registred yet and he can avoid the case if I can make a payment and send him the payment confirmation and he also told me that he can make the company refund the amount and also help me issue a NOC from the company.

I informed him that i need to talk to my lawyer about the same and he said in that case he will register the case against me and send a summon to the nearest local police station. This is absolute nonsense and I feel that i being cheated big time. I need help to fight against this.

Today I got a call from Delhi, from a lady, who definitely needs some training in communication skill. She call on the behalf of Tikona and threatened me to filing a case for non-payment of Rs.1200. I was surprised. I have never seen such a FILTHY and UNETHICAL company like TIKONA. Pasting the mail conversation below... When I too the connection with all false commitments, they even did not give me a receipt!!

From: Udayan Bakshi <udayan.[protected]@ymail.com>
To: arjunarao.[protected]@tikonapartner.in
Cc: [protected]@nic.in; [protected]@tikona.in; [protected]@consumergrievance.com; kanna.[protected]@yahoo.in; arkatala.[protected]@tikonapartner.in
Sent: Wednesday, 18 January 2012 6:06 PM
Subject: Re: Fw: Receving the amount



Dear Mr Arjun / Customer care,

Isn't it sad on your company's part that till now after such repeated requests you have not disconnected your services. I suppose you are waiting for the monthly bills to be accumulated and the pressurize and harass the client.

Once again I request you to disconnect the unacceptable services. And if you want me to go legal/media/mass media I will do that in the next 48 hours, and you may check that online about your public advertisement on Facebook etc etc..

In case my query is not closed with in 48 hours as I said, in the first step I will go mass media..


--- On Fri, 30/12/11, Udayan Bakshi <udayan.[protected]@ymail.com> wrote:

From: Udayan Bakshi <udayan.[protected]@ymail.com>
Subject: Fw: Receving the amount
To: arjunarao.[protected]@tikonapartner.in
Cc: [protected]@nic.in, [protected]@tikona.in, [protected]@consumergrievance.com, kanna.[protected]@yahoo.in, arkatala.[protected]@tikonapartner.in
Date: Friday, 30 December, 2011, 11:32 AM



Dear Mr Arjun Rao,

Sending the mail once again but please make this very clear that I am not going to pay something for a wrong commitment done.

I have taken the connection, not to disconnect. But because of your poor services I am force to do that. If needed I can as well go to higher authority, if people from your department keep on annoying me.. Kindly take the connection out as I have opted for TATA Communication, which I believe is a standard service provider.


Yours Truly,

Udayan Bakshi (Mr.)
+[protected] /[protected]






--- On Wed, 21/12/11, Udayan Bakshi <udayan.[protected]@ymail.com> wrote:

From: Udayan Bakshi <udayan.[protected]@ymail.com>
Subject: Fw: Receving the amount
To: [protected]@tikona.in, [protected]@consumergrievance.com
Cc: kanna.[protected]@yahoo.in, arkatala.[protected]@tikonapartner.in
Date: Wednesday, 21 December, 2011, 7:51 PM



Dear Manager,

I received no reply no reply from your customer care department for my mail mentioned below but everyday I am getting calls from your customer care regarding payment of bills.

Its a real sorry state of affair for your company with regard to such pathetic services. Kindly disconnect your services with immediate effect and make sure your executives should not call me even once.

I guarantee you that your make no business from my circle in near future.


Have an astonishing day ahead!

Yours Truly,

Udayan Bakshi (Mr.)
+[protected] /[protected]






--- On Sun, 4/12/11, Udayan Bakshi <udayan.[protected]@ymail.com> wrote:

From: Udayan Bakshi <udayan.[protected]@ymail.com>
Subject: Fw: Receving the amount
To: [protected]@tikona.in
Cc: kanna.[protected]@yahoo.in, arkatala.[protected]@tikonapartner.in
Date: Sunday, 4 December, 2011, 12:14 PM

Also find the concerned manager's visiting card, who visited my place.

Kindly take action now and resolve the issue..





--- On Sun, 4/12/11, Udayan Bakshi <udayan.[protected]@ymail.com> wrote:

From: Udayan Bakshi <udayan.[protected]@ymail.com>
Subject: Fw: Receving the amount
To: [protected]@tikona.in
Cc: kanna.[protected]@yahoo.in, arkatala.[protected]@tikonapartner.in
Date: Sunday, 4 December, 2011, 11:16 AM

user id: [protected]

Dear Manager,

I am totally surprised to know the new story from your telecalling executive after I got the bill for the 1st month.

I pity your pathetic and unstructured services and I promise you I will go long with the customer forum and consumer court for this.

At the time of connection, the following was told to me:

1. Monthly net rental will be just Rs.449, which a person will come and collect.
2. Speed will be 2mbps till 3 gb and after that 256 kbps - unlimited.
3. If I pay (which I actually paid) Rs. 1100/-, I will not get a monthly rent for 2 months and installation is free

and NOW,when I call the customer care..

1. Said I have to pay Rs.329, in the first month and the scheme is not unlimited. And as I have crossed the limit, therefore I will be charged
2. Recurring charges are more than 600 and not 449 as was promised.
3. And I have pay if I want to enjoy the services.


I simply need an explation for the above mentioned case, else I would be forced to to the court and can also dilute your entire marketing efforts, through social networking and personally in my apartment and all the nearby apartments.

Kindly take this issue very seriously.


Yours Truly,

Udayan Bakshi (Mr.)
+[protected] /[protected]






--- On Mon, 7/11/11, arkatala.[protected]@tikonapartner.in <arkatala.[protected]@tikonapartner.in> wrote:

From: arkatala.[protected]@tikonapartner.in <arkatala.[protected]@tikonapartner.in>
Subject: Receving the amount
To: udayan.[protected]@ymail.com
Date: Monday, 7 November, 2011, 7:41 PM

Dear sir
We are reciving the amount of 1100 from you



Thanks&Regrads
A.srinavas
Area Manager
Tikona
[protected]


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CAN SOMETHING BE DONE!!