Tikona Digital Networks Complaints & Reviews

Last four month I am using Tikona Internet Service.
Plan Details : 40 GB - 1 Mbps - 6 Months
I have used only 3 months then my Account is De-Activated. I called Tikona customer care and asks why my connection is De-activated ?
They replied your cross the Max limit ( 40 Gb your crossed ). I will check with Tikona selfcare portal ( user information site ).
I have crossed only 20 GB then I informed to Tikona They...

Hi Team,

I am using Tikona connection, and I have used for almost two years. I am using advance rental plan, and paying the rent in advance. In August 2012 I have paid the advance amount and on 5th September I have terminated the service as they don't have network coverage where I have shifted to new place.

Till June 2013, they are sending the bills and now I am receiving the call from recovery lawyer...

Dear Sir/ Mam,

Myself, manish singh. Customer id -[protected]. had given request for shifting of connection on 24th april. After 10 days, a person with cell no. [protected] came at our home. He told me that service seems not feasible, but he will try and said also if service wont be available, money will be returned according to my usage. But, after that day, he didn't came . Now i was chasing him for three days. I was...

Hi,
I used Tikona Broadband for 7 months after worst service i have disconnected the service. 7th November 2011, i called the customer care 5 to 6 times to resolve my issue but no response from them, on the same day i told them to disconnect the service but i forgot to get the reference number, after two month on 09-jan-2012 I got tikona bill stating that i have to pay 2142 rupees i called the customer care and asked why i should...

I had been using Tikona broadband more than 1.5years ago. After I had shifted my house they had said that their network was not available in the are and so they would disconnect it. But every month they sent me bills even though I was not using their services. Everytime I had called the customer care they had said that they would look into the matter. AFter 1.5years I get a call from a lawyer in Delhi saying that I have to pay the bill or...

Hello,

Today again I got a call from Ratan Pratap singh, Mob - [protected] saying that he is calling from Delhi Civil Court where as this mobile number belong to Banaras (UP East) Airtel GSM.

Few months back also I have received the same and after complaining in this site I got a call from Tikona saying I will not get such call anymore.

Request you stop calling me otherwise this time I am going...

Well sir i have used tikona broadband service 5 months back. While i was using tikona i complained many times that their connection is too slow where they said i will get 3 mbps speed which i never got while i was using that net connection. I talked to the customer care that i will not use the service if they will not provide the good service and they said thay will do it but they did not, So finally I left the place and told them i will...

I have used Tikona for more than one and half year ( User Id [protected], In month March the internet didn't work well for whole month, it was connecting and disconnecting frequently and I couldn't able to use it.
I have given complaint lot of time from 27 march to 3 April 2013, Issue was not resolved for a week.
I also sent a mail to Customer care regarding the issue, They didn't respond to that.

On...

Hello, Reference to my complaint dated 23rd Feb 2013 through you, I want to state that still Tikona people and unnecessarity calling me again and again for paymen which i'm not at all liable to pay.Today someone called me and stated that a case has been filed against you in delhi courte for not paying bill of Rs 3830/- (Dotn know how come amount rased from 1088 to 3000 when i;m not using it at all)

After that i got call...

I have used Tikona for more than one year, In month March the internet didn't work well for whole month, it was connecting and disconnecting frequently and I couldn't able to use it.
I have given complaint lot of time, but the response was not there.
When bill got generated after that technical support person came to my home who has checked the connection and told just go for termination of connection as it is not...

DEAR SIR/MAM,
I AM A SUFFERER OF GREAT CHEAT BY TIKONA BROADBAND SERVICE IN VISAKHAPATNAM(A.P.)I HAD TAKEN TIKONA BROADBAND CONNECTION ON 29 APR 2012 AND THAT TIME I INFORMED TIKONA REP THAT I WILL BE SHIFTING IN 3-4 MONTHS,REP TOLD ME SIR NO PROBLEM IF CONNECTIVITY WILL BE THERE THEN WE WILL PROVIDE U THE SERVICE IN THAT AREA OTHERWISE WE WILL REFUND YOUR BALANCE AMOUNT(MY TIKONA ID IS [protected],I PAID 3300/- Rs as COMPLETE ADVANCE...

Dear Sir/Madam,

My Tikona User ID is: [protected]
I always used to get inappropriate online bills every month from TIKONA BROADBAND.
I have complained several times online,but of no use and hence I opted to pay personally to their executive Mr. Jagadish or Mr. Satish

I have cleared the outstanding bill and handed over the modem and cables to the Tikona executive,Mr. Jagadesh who used to collect the...

Hi Sir/Ma'am,

I was using Tikona Internet Service in the year of 2012. I was very disappointed because of frequent incidents of poor/no service.

I had stopped using the service from 23rd August 2012 (originally because of technical fault in Tikona system).

I was promised a resolution by Tikona customer care representative over phone but there was nothing happening from Tikona's end to...

I had took broadband connection from Tikona by hearing their promise of 4mbps unlimited. The connection was intermittent it won't be there when we ant the most. The service personnel's are pathetic they won't know what is the term service. They will hang you up when we raise complaints. I had paid 2600 initially. Since their service was worst than every one i had sent a mail to customer care asking for immediate disconnection.br...

I installed a Tikona Internet service at my home in January 2013. Since installation day, I have regularly complained to Tikona, regarding the poor reception and the internet breaking down every twenty minutes. Inspite of regular complaints they did not any send any personnel to get the installation checked. In March end they finally send an engineer and he confirms my hypothesis that the internet is not working because there is no reception...

After a long effort Tikona has been disconnected on Nov 2012. I have returned the modem on mid of Dec 2012. I have attached the receipt of device recovery in this post.

Today I got a call from[protected] stated that Tikona has filed a case against me for the outstanding amount of Rs.1500/-. The person who called said that he was calling from Uttam Nagar Police Station and I have to go there. When I called on [protected] (Tikona...

Firstly the connection had problems and my internet stopped working. This was in June 2012. My plan was Rs. 1100 per month. Then I had to log three separate complaints so that my issue could be fixed but no one was sent to service it and no one repaired it. So I called up customer care to disconnect it. He took my request and told me that my service has been disconnected and the device will be collected. So a person came and collected the...

Dear Sir/Madam,

I have been using Tikona Broadband from June 2011 in Bangalore, Karnataka. I am an Customer for them for almost One and Half Year. I was promised a speed of 600kbps when I took the Plan. They gave me the New Connection in just 2 days. But after a couple of months the grim reality of Tikona started to appear. Whenever u used to call the Tikona Customer Care, I was put on hold for close to 20 to 25 minutes, and...

Sir,
My user id is : [protected]. I requested for disconnection in the month of march 2013. And at the time of installation they told me that if you return the modem we will get the entire amount which I paid at the time of installation(Rs.1200/-). And even at the time of disconnection they mentioned me like that. So accordingly one executive came and he collected the modem and told me that I will the receive the cheque within...

What they claim and the display of plan on tikona site is absolutely of no match..simply it makes them bandwidth stealer plain a thief.

Im have taken ADBBM849 plan after being suggested by tikona executive only,which will provide me atleast a speed of 1mbps ...which is also mentioned in your tikona site
http://www.tikona.in/for-homes-wireless-broadband-tariff-plans-Mumbai
and no other condition is specified...