Tikona Broadband Services — Threatening By Third party

Tikona Broadband — The services sucks

Hi,

I am customer of Tikona Wifi Broadband a/c no [protected]. I am using XFUL139 plan which is unlimited plan and for the same I am paying more than 1500 rupees per month. Now the best part is i never get the promised 2 mbps speed. Still it was working somehow but the best part is from last week they have blocked my access saying my account is suspended due non payment.

When I called up customer care for first couple of days they didn't even understand the fact that I have already paid and I have the online transfer payment reference number, then when they understood they started speaking about lodging a complaint and for the same I was suppose to get a phone call within half an hour which never happened.

when yesterday i called them up to cancel my connection i had wait for 45 mins in the name transferring as the managers are so busy that they can't come on phone.

Anyway I have cancelled it but just want to ask tikona guys a very good reason why should not I lodge a complaint against you people in consumer forum. when you can't take care of a person who pays you 1500 rupees per month for your services which sucks then why you guys approached me about your services. I can promise one thing I will never use tikona in my life time and will make sure none of known does so.

Thanks for your service guys.....

tikona is the best waste company i had ever been before, they r cheating the cusstomers with wrong commitments and wrong plans, they work for money. they say abt their company and their plans and speed like anything up to giving the connection to the customer. then after they wont take any responsibility abt the customers.
they wont respond even the customers are crying with their service. TIKONA IS BEST CHEATING COMPANY IN THIS WORLD. WE CAN'T EVEN RATE THEIR WORSE SERVICE
how i all knew this means i'am one of the employee of this comapany.
i request you all beware of DAAM TIKONA.

The same thing happen with me.
This is worst service provider . Even though loged lots of complaints about inconsistency about connection they charge me 1300 Rs. and I asked them to give me detail . and after I was getting threatening call from third party.
This is worst & ugly. I should log the complaints to consumer court otherwise these guys will suck our common people blood.

Thanks
Avinash.

The same things happen with me,
My name is Manoj Bharatkar, i was subscribe six month plan from july 27, to jan, in this piriod i am a facing so many prblem, like, speed issue, password reset, they had not inform to me about changed password, take two to three days resolve this issue. Tikona service executive call for extend this service in december. and i say no, they was convince me, and finaly dissconnect this service in feb. i was told that i am not paying extra money, they are treated me by third party for claimed ammount 624 rs.