Tikona Digital Networks Complaints & Reviews

Hi,

I too Internet Connection from Tikona Digital Networks in the starting of year 2012, mostly around Jan12 end. initially the connectivity was good later it started showing connectivity problems, like no internet connection, slow connection. on complaining everytime i was committed for a quick resolution. but no technical support or customer care ever turned up or cared to call back asking whether the problem is solved or...

Dear Sir/Madam,

This is to tell you that I am a customer for TIKONA Broadband Services, and my Customer ID is [protected]. Recently I had upgraded my Plan from
ADSL1048 of Rs.899/- to Retail-4MBPS, which is of Rs. 1600/-.
This complaint is regarding the loss of data speed as well as Internet Connection, for which I had lodged a complaint with TIKONA Customer care on 12th of October 2012, for which they gave...

Tikona Executive came to my place, showed me trial internet speed.
Filled my registration form.
Took cash from me for installation of product which was supposed to be followed up next day.
After taking the cash the tikona ppl have disappeared in thin air and no one can be found on any given nos.
I am attaching the bill and copy recied from tikona, also email correspondence with them.
Its been a month...

I took broadband connection and paid the amount.According to rules first months usage bill amount was collected at the time of installation.due to poor service I disconnected the service at the end of first month .After communicating that the service is terminated .After 2 ,3 months they are charging some money .Please help.
attached is the email communication with service termination request.
ramyaranjan rout [protected]@gmail.combr...

I want to get rid of Tikona connection because of their extremely unprofessional attitude. Below is the email I wrote to their Appeliate authority -

Because of the unprofessional attitude of Tikona executives and resultant harassment, I want to disconnect Tikona services.

1. It took Tikona 3 weeks to setup the connection, despite numerous calls and emails.
2. It Tikona another 2 weeks to send a technical...

Sir,
I have taken a Tikona connection in January 2012 from Tikona Networks and as the service was not upto satisfaction, i have requested for disconnection.
The concerned personnel have taken away the device on 9/02/2012 from my house and he said that the connection is removed and final settlement is done, where i paid around Rs1912/- towards the final settlement. Even after the disconnection, i was being billed for consecutive...

Hi,
My name is Jumeesh, from bangalore.I was using tikona wireless broadband. From June onwards we were unable to access the net and we called tikona customer support, but there was no response from there end and we were unable to get anyone online.
After 4 month...that is on[protected] there are calling us and telling to make payment of rs 2800 ie 5 month bill and a case is registered on Mr.Jumeesh pn in Delhi court and you...

Dear Sir,

We have taken tikona service.
But as we are not satisfied with we wanted to discontinue it.
But strange there is no way where we can apply for disconnection.
As they dont have physical office for the same, niether do there website has this
option.
So we called customer care for the same.
They informed us to send mail to [protected]@tikona.in
which we did on 3 sep.br...

Dear Consumer Form,

I have subscribed Tikona Broad band internet from January 2012 My Account number was:- [protected]
Since the day I subscribe Tikona it was not working & I am getting problem with internet connection. Most of the time it is not connecting to internet or not getting any speed . 95% of the time i am getting this problem. I have call help desk several time but the problem doesn’t resolve. Hence...

i had taken tikona broadband service which i had already prepaid one year charge for the service provided by them. for further renewal service no payment paid by me and the invoice generated. i had just received an sms of new invoice generate with no conformation the bill is generated. as i don't need the service had informed their customer care executive immediately after receiving the sms to disconnect the service.
Again called...

Hi, my name is ajay jain. I am using tikona broadband for more than 6 month . probabily i was facing problem 2 or 3 days in month but in the current month For the past 2 week i am not able to use my tikona broadband services as it is disconnecting frequently. I have complained about it several times to the customer care. They have sent their engineer 4 times in this 2 week. still no solution. The problem is the internet get disconnected...

I was having Tikona A/c [protected] for which i inform to company for its closure through their executive in June 2012 . But they have not closed the account. & i have received the bill till September 2012.

Now the Shocking Movement, today i received the Call from Lawyer from Chennai High Court. He directly told that Pay your Dues otherwise be ready to pay fine Rs. 75000 & 7 months Jail.

Its shocking...

Dear Sir,
Sometime in Aug/Sept 2011, some sales guys from Tikona approached me for broadband connection. At that time i had just shifted my residence to Mogappair west, VGN Nagar, since BSNL could not shift my phone/ Internet connection as there was a shortage of cable, i went along with Tikona. They convinced me to take the connection. After taking the connection the promised speed and service was not there so i spoke to one Mohan...

Dear, I have taken broad band connection on 2nd Jan from TiKONA and sales person vijay ([protected]) came to home give connection. It worked fine till 26th jan. I requested to solve problem. It did not work. I immediately asked for closure. Since there were n number of mails sent and n number calls were given to service people. Finally in the month of May disconnection took place they took their unit. And instead of repayment (as mean time...

i am constantly called by tikona digital care legal representative stating that tikona has filled cases against me under several sections demanding a fine which court has imposed in stead it was me who get money from them here and my conversations with them through mail which i send them for disconnection and other purpose

[protected] Forwarded message[protected]
From: Customercare <[protected]@tikona.in>
Date:...

hi,

I am highly harassed, frustated and helpless client of tikona broadband. From my personal experience would recommend that nobody should take this broadband connection as it is the worst network connection I have ever experienced.

I am a software engineer. I m not physically fit to commute to my office so have taken 'work from home' from my office. So, I took prepaid network connection for 3000/-...

Tikona UID[protected]

1, Called many time to customer care toll free no. and asked for the senior to respond my call but did not responded nor replied by return back call

2, Jun 18, 2012 at 10:52 PM - mail sent regarding browsing issue with attachment - Subject - Problem facing while browsing Internet from last 2 months

3, Jun 21, 2012 at 11:38 AM - mail for not responding the mail sent...

कनेक्शन हटवाने के 8 महीने बाद तिकोना से SMS आने बंद नहीं हो रहे है

User ID - [protected]

मेरा नाम पवन चौहान है दिनाक[protected] को मैंने तिकोना कनेक्शन के लिए अप्लाई किया था जिसके करीबन...

I had taken services from Tikona Digital Networks Pvt. Ltd. for broadband internet connection in May. They installed my connection on 19th May, which did not even work for a single day. After they repaired the services for 4-5 times and again there were issues in connection, i decided to terminate their services. They told me they will refund all my money as I could not use the connection for a single day. And that was proved from my data...

My Tikona broadband account number is[protected]. I had raised a request for cancellation of service on Sep 1; complaint number 1-[protected]. I had already paid my bills for Aug. My cancellation request is not being acted on; and I still keep getting pestering/ nuisance calls for bill payment reminder.

Tikona is the worst network i had used. Thanks to the network's unreliability, I haven't used it for more than 10...