Akosha.com Complaints & Reviews

We have purchased ifb washing machine july and with no proper working and technical faults ifb changed / replaced it with new.
Again same issue is coming back and serious technical flaw. We called up many times to customer care but no response.

After buying top end latest model with spending so much money we are getting rude response and no solution.

We need our money to be refunded as not able to trust said brand.

Dear sir,

So many railway stations, bus stand and shops shops are selling above mrp on cool drinks, water bottles and snacks items. If any ask to shopkeeper. This is fixed price on this. We are selling on above mrp in ap and telangana
In ap vijayawada bus station given one number. But main no control this no[protected]

Kindly do investigation on this case. Pls do the help the customers.

I have taken amc no. [protected] (Valid upto 12.5.2018) for the washing machine from ifb. The washing machine was not timely attended by the franchise person. The complaint was registered against ticket no. [protected] dated 10th september’2017.

2. The number of the attempts carried out to the customer section was remained unsuccessful everytime on call to customer section,. On every call without any action for attending the problem. To the utter surprise sometime the ticket no. Was closed inspite of lodging serious grievances which was reopened with the assurance that sr. Level engineer would ensure necessary action within a day.

3. The engineer rather advised to purchase the new product from online ifb.

This is a serious issue when maintenance is in the scope of ifb and i have been undergoing tangible & intangible loss of rs. 7000/- due to careless attitude adopted by ifb.

In view of the above, i request you to intervene and direct concerned authorities to provide compensation for me to buy new washing machine.. Further the matter is required to be investigated for selection of franchise for ifb particularly at noida where the service engineer were rather interested in carrying out part time business during the visit for insisting to procure some chemicals without providing receipts. Such kind of the practices is not possible without the knowledge of the ifb customer sections.

Mail address to chairman ifb: [protected]@ifbglobal.com and mr. Ray ([protected]@ifbglobal.com) has not resulted any outcome. The matter is pending since one month creating utter inconvenience due to such kind of attitude by ifb.

Ravi agarwal,
Mob: +[protected]

Ordered 'mb magic bullet mixer grinder and chopper' from amazon (Order id:[protected]. The order got delivered on 28th august. It was damaged so we wanted a return. They picked up the mixer on 30th august, 2017 for return. We received few messages in which the next delivery date was stated as 3rd october, 2017. When we did not get the returned item delivered on 3rd october, 2017 we tried to track it. We have been calling and mailing them multiple times. We are not being able to contact any customer care executive. Only pre-recorded voice messages are being played.in that, their answers are that they 'can't track the order' as in there is no such order.
We have paid them in cash on 28th august, 2017. They have neither refunded the amount nor gave us the new product.

Please help us to recover the product or get a refund

Amazon se ek phone liya tha may 2017me
Coopad note5, 3600i
Imei no. [protected]
Jisme ki aisa problem hai ki us ki aawaz bilkul kam ho gai hai jab me service center pahuncha to usne us bill ko nahin mana jo ki phone ke sath mujhe bheja gaya tha kyon ki bill fax wala jo paper hota hai uspe tha jisme ki kuchh samajh me nahin aa raha hai me ek mahine se mansik pratadit ho raha hoon bahut baar amazon se baat karne ki koshish ki koi baat bhi nahi kar raha
Isliye me ab mobile ko hi return karna chahta hoon pizz help. Me

Dear sir,
We ordered HP pen drive 128GB it Order ID: [protected] to website:www.snapdeal.com . But we have received OTG connection kit from delhivery courier Awb no.[protected], COD Amount : 999
& shipment detail contact no.[protected], email:[protected]@gmail.com
Kindly action it regarding the product.
Please help us regarding issue
all threw email communication detail given below -

Bhupendra Mandal
5:07 PM (7 hours ago)

to udfashion12
Dear sir
We have received OTG connection kit from delhivery courier Awb no.[protected], COD Amount Rs- 999 /=. But we were not any order your website/ phone.Packet Outer shipping slip write product content - Pendrive, but packet inside product OTG connection kit approx price : Rs.50/=..
Please refund our amount Rs-999/=

Please help us regarding this issue

UD Fashion
5:22 PM (6 hours ago)

to me
Dear sir,

Please Send Me Your Address or Bank Details for refunds.

Thank You.

Bhupendra Mandal
5:34 PM (6 hours ago)

to UD
Dear sir,

Our Bank Account no.and Address are given below :

SEEMA MANDAL
A/C no.[protected]
IFSC Code: SBIN0010588
State Bank, Dev Sanskriti Vishwavidyalaya, U.K.

Address : H.N.10 A-3 Augast Bhawan,
Dev Sanskriti Vishwavidyalaya,
HARDWAR, U.K. 249411

M.No. [protected], [protected]

On Thu, Oct 5, 2017 at 4:52 AM, UD Fashion wrote:
Dear sir,

Please Send Me Your Address or Bank Details for refunds.

Thank You.
--
Thanks & Regards
SEEMAA MANDAL
DSVV, HARDWAR, U.K. 249411

UD Fashion
6:12 PM (6 hours ago)
to me
Got it.

Thank You.

Hi team,

I have paid rs.2, 10, 855.10 out of rs.2, 68, 890.80 outstanding amt with in due date for august stmt generation in rbl bank, remaining amt only rs.58, 035 not paid within due date due to my personal problems.

Here my concern is they have levied charges rs.9, 029.85 and gst rs.1, 625.37 for total outstanding amt i. E. Total rs.10, 655.22 for paid amt also.

I have requested bank politely and consider this for one time to revert the interest and gst charges as this is very first time which i have not paid little amt (Rs.58, 035 only) but paid partially 2, 10, 855.10 out of rs.2, 68, 890.80 outstanding stmt amt with in due date, but they are not even ready to revert the charges for my request as i was following up couple of days back but no use.

I would like you to intervene to revert the interest (Finance) and gst charges i. E.10, 655.22. I would like to pay interest charges for unpiad amt rs.58, 035 only with in due date if they want.

Why should i pay interest amt for already paid amt rs.2, 10, 855.10?

Please do the needful at the earliest.

Please quote existing bank reference number [protected] for my concern with rbl bank

Kiran kumar velalam
Mobile#[protected]
Hyderabad

As my mobile phone samsung j5 prime was there in insurance (Apps you need) and i claim for that and get approved and after some days its was showing in service center for repairing. After that i felt that, as if the process is hault. Almost 3 months have been passed but didnt got any reply from apps you need insurance company.
I didnt got my mobile back samsung j5 prime

I've ordered a couple watch from flipkart. I got men's watch and women's watch was missing. I registered a complaint over the chat (Flipkart) and i talked over the call too. The executive committed me that i would receive the product on 4th oct. When delivery guy came to my place he had the wrong information from flipkart. When i call them one of the representative named jaspreet was very rude over the call and he cancelled the return request without my permission even i was not aware of it. I want to take a legal action against the company and the guy who took the system action on my complaint without any concern.

I bought vouchers from indigo site inder voucher 99 scheme in which two 350 rs discount coupon on flight booking were given. I used one 350 voucher but when on 24 sep when i was doing flight booking from delhi to chennai and applied voucher i was not able to apply the voucher.
I put my payment on hold and contacted customer care telephonic and they told me voucher is valid and to email the issue on their customer care email. Attaching snapshots of emails.

Hello,

I had filled a case with you people towards icici bank credit card no: [protected] in the year 2013. The case was drawn in my favor. Icici bank had sent a letter saying that the ac does not belongs to me. Now reciently i pull my credit report its still showing as an outstanding balance and i am getting collection call again every day. I wants to file a harassment case against them. My phone number is [protected] best time to call 3pm to 5pm

Regards
Stanley fernandes

Bajaj finserve company has taken fee of non uses 0% emi card they have given this card and now they are cut the annual fees of rs.117 from user account if anyone can not want to use card why they collect this type of fee from need people. It is not necessary that every year anyone can buy electronics product more than 5000 rs. Amount i have blocked my card but sir please do needful for return of charge rs.117 from my sbi account my account number is [protected]. My customer id 8079988 and 8080114.
Address of company
Bajaj finance limited regd. Office: mumbai–pune road, akurdi, pune–411035, maharashtra, india
Corporate office : 4th floor, bajaj finserv corporate office, off pune-ahmednagar road, viman nagar, pune – 411014

Sir, i brought new led tv intex as a gift to my parents on there superannuation but as a embarrassing it did not worked for a month it's display spoiled. I'm still paying my installments. My aged parents are in hyderabad and i'm in pune working and no one to help them. Every time i call to customer care they say one week again one week and so on. As my tv is under 3yrs warranty. Kindly help me and my aged parents

I had taken airtel secure handset protection claim on my one plus 3 phone on 8th july 2017 and since then have been paying an insurance fee of rs. 79 per month added to my airtel postpaid bill.
On 13th august 2017 my phone got damaged and the screen broke. The very next day i had filed for the claim on the airtel website and uploaded all the documents asked by them.
On 14th august evening itself i received a call from airtel secure team saying that your claim has been received and all the documents are in place and that i will be contacted shortly for the pickup of my device for repair and the same shall be delivered back to me after being repaired within a maximum period of 21 days.
Then after 2 days i started receiving a mail from airtel secure team everyday asking me to submit detailed description of the accident.
As i was unable to understand exactly what was i expected to add to the description that i had already written in the claim, i called up airtel secure team a no. Of times and all that they could say upon hearing my description of the incident was to just make any minor change to the description and submit again.in the last such conversation of a series of such conversations with the team the assistant on the helpline asked me to just add the sentence "this is my final description" at the end. Thereupon, i did not receive any further mail asking me to add details to the description.
Also, i had received a mail saying that the invoice of the device that i had submitted was not in my name but in my husband's name. Hence, i was asked to make my husband write a declaration saying that he had bought the phone for me and to submit his government id via an e-mail. He did this the very same day.
Also, whenever i called the airtel customer care, they asked me to call the one assist team and vice versa. Both the teams kept on shifting the responsibility on the other one.
I also kept following up with the airtel secure and one assist teams over e-mail. On 18th august and 25th august i received e-mail from airtel assuring me that my claim is in progress and the same shall be processed within 21 days.
On 4th september i received a mail saying that the documents submitted in respect of my claim have been verified and the handset shall be picked up soon.
On 6th sept my handset was picked up by ecom express pvt. Ltd.
On 8th september i received a mail from them saying that the repair cost estimation of my device is rs. 8554 and the documents and estimate have been submitted to the insurance company.
On 11th september i received a mail saying, "we regret to inform that your device claim of rs.8554.0 has been rejected by the insurance company due to improper handling | no proper care of handset has been taken by insured to safeguard the property."!!!
They have caused immense mental agony and harassment to me for a month for a simple claim made by me against the insurance taken for my device.
I want you to help me get my claim and also a compensation for the harassment and mental agony caused to me by the airtel secure team.

The airtel secure plan details are as follows:

Insured name: megha jain
Relationship number: 2351078
Membership id: [protected]
Plan name: airtel secure plan (Rs.18000)
Validity: 08/07/2017 - 07/07/2018
Sum insured of device: 18000
Registered mobile no.: [protected]
Imei no./serial no.: [protected]
Make & model: oneplus & a3003

I had book a ticket from dehli to srinagar on 19aug 2017 and travels date was 10sep2017 bearing pnr no xy3thj namely miss maryema akhter. I was made this booking through easemytrip.com and later on i had add an infant on this booking directly on spicejet.com and i made that payment through my jammu and kashmir internet banking. But due to some personal problem i had cancel the said booking partially through easemytrip customer care they cancel my booking and refund me 159rs only. And then i call to spicejet customer care regarding refund amount of infant they ask me we will refund you in working 15 to 20 days. Now today i again call to spicejet customer care but your customer care executive they tell me that we have already process your refund and you will collect it from easemytrip agency. Sir tell me onething when i add infant directly through spicejet website and i made my payment through internet banking so why did you transfer my refund amount to easemytrip agency and why would i receive my refund from easemytrip. Now i request your goodself please refund me my amount to my bank account otherwise i will lodge complaint at jammu and kashmir high court

I was looking at fully furnished accommodation for myself. I came across homigo and went by their apartment[protected] in hsr layout called homigo marko. Initially they showed me a flat that i completely loved. The same day, i paid an advance of 10, 000 inr. Later they called me up to tell i should go back to the property and choose a flat. The next day, i went around around 9pm to only find nobody in the entire building. No security either. The streets had no light and honestly as a single woman i felt very unsafe to even stand outside. The security came in 15 minutes later and showed me the flats. I was shocked to realize that none of the flats other than the one that was shown to me had grills in the window. There are no cctvs in the building either. I got in touch with the sales manager who spoke to me disrespectfully and told me i am overthinking. They are completely business minded and are not concerned about a woman's safety. I have sent 4 e-mails and haven't received a single response. I want a refund for this.
They are fooling customers.

I had purchased a water filter a year back online. At the end of one year, we got a call from euro aqua claiming that they are from eureka forbes and the warranty is about to expire and carbon and filter needs to be changed. He suggested that the better option would be taking a contract of 1 year which will cost 1800 rs and the filter and carbon shall be changed by them. We paid the amount he changed the parts. The machine started leaking post that. Later they stopped answering our calls and from eureka forbes we got to know that it was a fraudulent co. The name of the person visited was nasir who had called from -[protected]

I recharged my no 128 but recharged failed or money not refund my account
I want my refund[protected] scout ifsc code icic0000792 i complaints two time but no response my regestet no [protected] but no response
That i complaint i rechard [protected]
Two time but only one time so pleases refund mymon i call to icici my number so plto goymy sholdey com

I have ordered memory card from amazon. After payment within hour order was cancelled stating pricing error and out of stock reasons. But while purchasing product was available for sale.
When amazon agent gave another product link to buy same item. Again order was cancelled stating pricing error again.

Amazon is fooling by giving less price on site than competitors and then cancelling order

Dear team,
Have a sweet good morning,
I am talking with
! Dea customer care toll free no - 198
Last fifteen days, but they always told me, "sir please have patience as soon as possible! Dea company will provide you rs - 404/- plan for 84 days". But last fifteen days, i continue call to 198 & also check plan by *121# but 198 always give me response but they always told me sir we are exalted your request our beckons team (Admin team), they will do anything. And some person of customer care talk with me very politely but some person talk with me abasing nature. Sir i want only 404 plan and they are only rounding me only please do anything.

On 01/09/2017 i tried to add the amount of rupees 300 to my mobikwik wallet. The same amount got debited from my bank account but nothing was added to the mobikwik wallet. Since that day i. E 01/09/2017 i'm raising ticket over ticket in the help center of mobikwik but irony is that they reply with the same message as attached with this query. Kindly resolve the issue.

Hi

I booked a ola share cab yesterday hr61c3891 - white xcent. Total fare was rs.479 and i paid it through ola money. The problem arised was that the driver delayed while picking me up and then he started roaming here and there whereas there were two more bookings, the co-passengers fought in cab for their drops and i really had a safety issue so i got down at nearest metro station and boarded metro and left ride in between. I have really faced a bad time wid ola service and i need my refund as i havn't travelled by this cab.

Itz cash card company is fraud, all this employees are thief. They misguide me every time, now they dont pick the phone. Itz have the authority to deduct my balance from my account without any notice or without any reason. When we calll them regarding this they say no problem sir it will be refunded next month.
When time comes most of the time they dont pick phone, by mistake they pick the phone they say only that no problem sir it will be refunded next month and this is last month it will not be ducucted in future.
They are not giving contract certificate, always says "haa sir baat chal ri hai main abhi pta kar leta hu office mei hi hu." after that dont pick the phone...

Dezire research started calling and said they will give us better return with their advice. They provided one week free trial advice. That was good around 80% were success.

Then they started asking for money, i paid them 3, 000 to start with. Then they gave an advice to buy a stock, that resulted in 66, 000 profit (Excluding brokerage & gst etc).

But next few days i incurred loss of 2, 15, 000. I complained to them they assured me that it will be recovered. They told they will change the researcher. Next day i again made profit of 30, 000. But following days i kept loosing and ended up with negative balance.in the mean time i paid them rs.73, 678.


They always forced me to trade in bulk say 10, 000 qty or 20, 000 qty upto my full available margin, they were calling and asking me to put the order at that very moment. Here what i feel, i was in terminal acting on their hands, and on the other side they were at the receiving end so whatever i put on trade for buy/seller at mentioned price they transferred the shares to them and my loss became their profit.

Example, at 10.20am they asked me to buy 10, 000 shares of aurobindo pharma at ₹742.00, and the buyer were they or their agents. And near to day end at 3.00pm they asked me to sell the same stock at 728.00 and on there side someone would buy at this price. So i lost 742-728 = ₹14 per share resulting to loss of ₹1, 40, 000/- and this was their profit.

Similarly they were taking control over my terminal by regularly calling and wrong-advising me to buy shares. I complained about the loss to them several time, no good researcher were granted for me, but whoever was appointed for me asked for money. So now they earned whatever i lost.

My total money at start were ₹ 4, 50, 000.
They gave me customer id : p00052a for ₹5, 55, 555/- package.
I paid them ₹ 73, 678.00.
And i lost ₹ 3, 95, 500.00. So total due to them -₹4, 69, 178.00.

I did fir, the petition copy included. Police asked me to go consumer court as well, hence i am here.

These people interacted with me:
Abhishek - [protected]
Aditya dubey - [protected]
Deepak bhatiya[protected]/[protected]
Prateek chaurasia - [protected]
Sagar ojha - [protected]
Ashish - [protected]
Anubha - [protected]

And the owner of this company is siddhart yadav son of an ex-congress mla.

After multiple complaints to them, on 15th september i got a call from company and they were again threatening me by saying “if i have to recover the loss, have to invest more money, or they will not do any thing. For the namesake they will start sms service of whatever amount i paid and will show this to sebi”.

Now what i want is to get back my ₹4, 69, 178.00 as as easy close-out of this case. Else will take more action and pulling them to courts with charging them money loss, frad, and mental harassment etc.

I hope akosha will help me to resolve my query as soon as possible.

I ordered iphone6 32gb on 28th august.. The product was delivered on 31st of august... I havent received my cashback yet... According to paytm policy.. It should have been returned after 10 days of delivery... The cashback is of 5500... The order number is [protected]... Therefore i kindly request to look after this matter and get it resolved as soon as possible
The order was made from the number [protected]

As on 01/09/2017 i tried to add rupees 300 to my mobikwik wallet. The same amount was deducted from my bank account but nothing was added to the wallet. I raised few tickets there, one after another but with a null and void response. I tried to call them but they are not receiving the calls either. Kindly resolve the issue as you are the only hope for resolving such online related complaints. Thanks

I ordered a combo deal of mi power bank and fastrack watch from www.flatsale.online.Order no is [protected]. Item received but found broken and unserviceable. I rang the customer care no of the above mentioned site and talked them. They told that Items will be returned but now they are pending mails that Items cannot be returned or replaced with new one. Received items are local too. Items not bearing warranty card also. Mi and Fastrack service centres proved that these items are local and fake. www.flatsale.online customer care no is [protected] and email is [protected]@flatsale.online.
I heart about Akosha that It helps everyone.
Plz help me.
Jai Hind...

I received one tops mango jam 500 gm bottle however the bottle was damaged and glass pieces were mixed with jam. I have raised 4 complaint after that i received one email that they are arranging pick up for product. However it's been 3 days i haven't received any confirmation on pick up. Please help me to get refund or replacement. My contact number is [protected]

I have joined a scheme (Daily income scheme) in the website "aqua litefx" (www.aqualitefx.com) by logging with my username and password. And deposited the money with their bank in punjab national bank,, a/c no.[protected], ifsc code - punb0292300 with an amount of rs.15000 as my first id[protected] andafter that 4 peoples are joined under my sponsor id. The ids are[protected],[protected],[protected] &[protected] with various amounts. After joining the first id, they have started depositing the money in my bank account. The second and third ids are also getting the daily payout to their bank account for some days and the company stopped to deposit the daily income to them.in the mean time, i have joined one more id[protected] in my name and below that id[protected] but the last two ids are not yet received any money till date. After enquiry, they informed me that, some bank transaction problems, etc. And informed to get the daily payout in the next day (I. E. After 24 hours). But no payments received by these ids from the company to the respective bank account. Now after repeated calling to their mobile numbers, they informed that one kyc problem is there and for that you have to pay another 40% money. After that we will release the money. But for kyc, i have produce pan number & aadhar card number also. Even after repeated conversation also, they are adamant for depositing the 40% money before 4pm on 13/09/2017 otherwise they will blacklist my ids without any valid reasons. You can get the contact number and details in the website www.aqualitefx.com. so kindly go through the complaint and give me justice.

I have ordered 2 fastrack watches (Order# [protected]) for rs. 947 on 23-aug-2017 and received on 28-aug-2017. Brand of watches should be fastrack but on watches printed fasfrack (Not fastrack). Qualty of watches also not looks like original fastrack. I have sent many mail and they are saying product is genuine as per our quality check so we can't do any thing further regarding this issue...