Akosha.com Complaints & Reviews

Good day please help me i am pursuing one led tv from flipkart on 12 oct 17 tv me problem ke karan replace ka bola but abhi tak nhi hua i am very very puzzle please help me problem jab bhi hamari bath company se hoti hai tabu do chaar din mein the main problem solve ho jayegi srk kar time guide timeline kripya karke please aap meri help kare dhanyavad

Dear sir,

Paytm ac no ref:[protected]

I have ordered vivo y21l 16 gb on dt[protected] vide txn no:ch67752322 amounting rs.8062.00 vide order no:38999592 but on the same time it was cancelled and till time i have not received my refund of rs.8062.00

I have chased several times to refund the amount but there are saying that the payment has been credited on[protected] or[protected] but no such amount is credited in my ac and i have complaint several times that to provide txn no but there are not providing the same also but only misguiding by saying that credited on[protected] or on[protected].

So request you to look upon the matter and do the needful at the earliest.

I was bought shoes 7no. On myntra it was tide so i placed other order 8no. And that shoes was returned but the myntra represntative was declined to accept bcz some dust was on back side on shoes the shoes is made by costume so it absorve dust but its a littile proble all tegs are same position. Beside the are not accepting. While other shoes same but no. Diffrent i was bought beside the are not accepting

I was issued a credit card from hdfc bank and advised to take a health policy from hdfc ergo in 2015. Hdfc bank told that premium will be refunded with 18% interest in case of no medical claims in the policy period of 2 years. I did not do any claims and policy period is over. At the time of taking policy hdfc bank said that hdfc ergo doesn't refund but hdfc bank will refund as this offer is by hdfc bank on my credit card. After the policy is over, i have made many communications with hdfc bank as well as hdfc ergo but none is acting on the issue.

I am holding a credit card of Indusind bank since 2015 doing regular payments but past 3 months my financial position got disturbed and I told them to wait for sometime but today one bank official visited my home and disclosed my credit card dues to everybody also he acted like recovery agent. Kindly help me in this matter as I live in ahmedabad...

Pan card application - reference number[protected]
Dear abdulla khan pathan,
Thank you for choosing applypanonline.com
Attached is a copy of your pan card application form with reference number[protected]
After that post or courier the signed application form and documents sent thru professional courrie (Track no-tnl666092) to:
Pan services, applypanonline.com
57/28, first floor, iv main road,
C. I. T. Nagar, chennai – 600035.
On 18.11.17 but till now my status is waiting for physical application to reach our pan services office

I booked for jio phone costing rs.1500 and an amount of rs.500 paid through sbi net banking vide sbi ref. Transaction 1gabxwnjf0 on 25.8.2017 and the jio ref. No. Fv 000002qsnt. The jio says that he has not received the payment of rs.500. When enquired the sbi said that jio has received payment of rs.500.
Sbi sent sms to me as follows-‘’ your complaint [protected] has been attended to and closed after resolutionas confirmed with merchant transaction 1gabxwnjfo has been successful and settled on 26.8.2017. The delivery for jio phone costing rs.1500 has been started but so far no phone received by me and amount is decucted by sbi from my sb account. You are requested to look into the matter and arrange either the phone from the jio or my amount of rs.500 refunded by jio to my bank account

. ‘

Order id
Od[protected] items)
Order date
Sun, sep 24th '17 11:02 am
Total amount
₹11, 228through bajaj finserv no cost emi.

I had placed the above order on flipkart on above mentioned date for the following products as follows puma lazy slip on ii dp sneakers for ₹1, 729
And panasonic 80cm (32 inch) hd ready led tv for ₹9, 499 total was ₹11, 228.
However i cancelled the products before delivery could take place and flipkart initiated a refund for the same on 24th september on the date of cancellation of the ordered products and refunded on vendors account on 6th october as per flipkart however bajajfinserv is in denial stating that they have not received the entire amount later on they stated that they did get a partial refund for ₹9, 499
However did not get the amount for ₹1, 729 therefore i called up flipkart and reported the same incident as per bajaj finserv also forwarded them the statement provided by bajaj finserv reflecting the information on their end in reply to this mail flipkart reverted a mail with the details of the cancellation of the product with the order id and transaction id along which as follows transaction id is txn cs[protected] refund initiated on 24th september 2017 refund completed on october 6th 2017 this same information was forwarded to bajaj finserv however it seems they are hard o[censored]nderstanding english language keeps calling me stating they have not received the amount of ₹1, 729 even after sharing the details infact even i received a email on 19th september from bajaj finserv stating transaction for rrn[protected] is cancelled for amount of rs.11228/-in our system and same will be reflecting in statement of account within 7 to 10 working days despite this i received calls from their collections team stating they are yet to recover ₹1, 729 on the 3rd call from their corporate office i read out the entire email from bajaj finserv after which provided the payment reference number from flipkart as follows pzt[protected]nz0804 after which the concerned person is stating to shoot a mail to [protected]@bajajfinserv to stop the ecs request from their end on the 23rd which make me awestruck what kind of customer service or rather put it this way harassment is this after not getting any product from flipkart i am doing all this follow up with both parties spending my usefull time hence its my earnest request to take this case seriously and charge back on bajajfinserv for sending a ecs request to my bank account without cross checking their records correctly.

I am enclosing all the emails with reference to the above communications.
—
—

Dear customer,
We would like to inform you that transaction for rrn[protected] is cancelled for amount of rs.11228/-in our system and same will be reflecting in statement of account within 7 to 10 working days.
Assuring you of our best services always.
Yours sincerely
Bajaj finserv lending.
Bajaj finance ltd

—

Hi,

With reference to your previous mail i am forwarding further more information which has been forwarded from bajaj finserv with there statement stating they have not received the amount for the order of puma snickers amounting to 1729/- they are claiming they have only received the amount for panasonic 32"led tv which was 9499/-.

Kindly take a look into the same and provide a solution to this ongoing problem as this is killing my sibil score as this people are sending ecs request for the same to my account and which is going to charge me which i am not going to tolerate henceforth same time i am going to escalate the matter to consumer forum with all the proof of purchase and order cancellation and refund details from your end hoping that i get a valid response soon.

Thanks & regards

Xavier john
[protected]/[protected]

Hi��xavier john,
�as per your consern� of your product� name��puma lazy slip on ii dp sneakers and�panasonic 80cm (32 inch) hd ready led tv order id of the product�od[protected] your refund is complete in� your bajaj finserve� account transaction id is txn cs[protected]� please check with them

Regards,
Mohammad faisal
Flipkart customer support
Your query[protected]:13:28)
Hi,

With reference to your previous mail i am forwarding further more information which has been forwarded from bajaj finserv with there statement stating they have not received the amount for the order of puma snickers amounting to 1729/- they are claiming they have only received the amount for panasonic 32" led tv which was 9499/-.

Kindly take a look into the same and provide a solution to this ongoing problem as this is killing my sibil score as this people are sending ecs request for the same to my account and which is going to charge me which i am not going to tolerate henceforth same time i am going to escalate the matter to consumer forum with all the proof of purchase and order cancellation and refund details from your end hoping that i get a valid response soon.

Thanks & regards

Xavier john
[protected]/[protected]
Flipkart customer support[protected]:13:59)
Hi
Thanks for contacting flipkart customer support. We understand that you'd like to know about bank account balance. We've checked and found that an amount has been added to your bank account. Since you're unable to see it there, please write to ur bank and they will surely help you out. Hope this helps.

Regards,
Omkar sharma
Flipkart customer support
24x7 customer support.
Buyer protection policy.
Flexible payment options.
Largest collection
[protected][protected]

Xj

Xavier john


Tue 11/14/2017, 7:16 pm
Get outlook for android


From: customer support
Sent: tuesday, november 14, 2017 6:54:57 pm
To: xavier john
Subject: [incident: in[protected]]


Hi��xavier john,
�as per your consern� of your product� name��puma lazy slip on ii dp sneakers and�panasonic 80cm (32 inch) hd ready led tv order id of the product�od[protected] your refund is complete in� your bajaj finserve� account transaction id is txn cs[protected]� please check with them

Regards,
Mohammad faisal
Flipkart customer support
Your query[protected]:13:28)
Hi,

With reference to your previous mail i am forwarding further more information which has been forwarded from bajaj finserv with there statement stating they have not received the amount for the order of puma snickers amounting to 1729/- they are claiming they have only received the amount for panasonic 32" led tv which was 9499/-.

Kindly take a look into the same and provide a solution to this ongoing problem as this is killing my sibil score as this people are sending ecs request for the same to my account and which is going to charge me which i am not going to tolerate henceforth same time i am going to escalate the matter to consumer forum with all the proof of purchase and order cancellation and refund details from your end hoping that i get a valid response soon.

Thanks & regards

Xavier john
[protected]/[protected]
Flipkart customer support[protected]:13:59)
Hi
Thanks for contacting flipkart customer support. We understand that you'd like to know about bank account balance. We've checked and found that an amount has been added to your bank account. Since you're unable to see it there, please write to ur bank and they will surely help you out. Hope this helps.

Regards,
Omkar sharma
Flipkart customer support
24x7 customer support.
Buyer protection policy.
Flexible payment options.
Largest collection
[protected][protected]

I have transferred rs.2019 to my bank

Account from my phonepay wallet on

30th oct. The amount was deducted from

My wallet and notified me of successful

Transition. But the amount is still not

Credited to my account. Even registering

The complain repeatedly through their

"help" section i found no result. The

Amount still not credited. Plz help.

The product description on ebay website shows the antenna is removable and the router is having reverse sma connector. I actually wanted the item as per seller description. Even though the product i received is tp-link tl-mr3420, it is different from the one shown in seller description with pictures. I wanted the router with detachable antennae. But the router has non detachable antennae. The seller provided misleading and wrong information. Now they are not responding to my complaint that i want to return the product and get a refund.

Dear sir, utkarsh finance se hmne 1 mahine phle ek loan k liy apply kiya tha jiska ek group bnaya gya tha jisme 4 ladies thi or inke agent mr. Rajesh ne 1 mahine ka time diya tha joki 16- nov-2017 tha us din usne bs 2 ladies se chori chipe bt ki or unko amount dedi baki jo do ladies thi unko end time pr mna kr diya vo b ek bkwas bhre reason k sath jb hm unke office gye to vo bolte h ki hm apko next month denge is month ni my problem is this why next month jb hme ek date di gyi thi to us pr hi ku ni diya gya or vha ka employe ek dm badtamiji se bolta h ki h m apko number deta hu vha se personal loan kralo

I had purchased a washing machine of samsung on 11/10/2014, since then it is having trouble and is not working correctily.in this regard i have complaint 8 times to samsung service center. Every time a technician come and do some repair for that also they have charged me several times. Now as soon as warranty expired they told me that motherboard of machine is faulty and for replacement they have given an estimate. My concern is that during warranty period problem persists and they did not repaired the machine properly now they have declared motherboard faulty. Pls resolve the issue as it seems there fault but they are charging me.
Name : anil sharma
Mob: [protected]

I bought samsung lasr printer on[protected].
It got some problem so i go to service center on[protected]. They get the printer and ask me to get it after 2 days. But after that they dont give any feedback. And when i call them they just say work not done yet. And after a month they dont give my printer back.. My work for a month gets disturb. So what can i do for getting my work diaturb for a month. After getting call time to time they wont response anything. So please get attention to my case.

I have purchased a pendrive from amazon on 9th may 2017 of 7307rs and i have returned that product on 12th may 2017 to amazon and amazon as refund me amount on 19 may 2017 to my bank account but that amount is nt showing to my bank account so i called dena bank customer care and they told me ya ur amt is showing but u have to launch a complaint then u wil get amount to ur account so i have launched complaint 2 times 1 complaint on 14 july and 2nd on 16 sep complaint number is [protected]. More than 6 mnth completed but still i don't get that amount to my account so it's my request to u plz give me amt of 7307 to my bank account m

This is wrt my purchase through amazon via hdfc credit card with no cost emi option.
Amazon.in order #[protected]

I have already discuss with amazon and hdfc customer executive regarding the below mentioned issue.

I purchased one plus 5 @ rs. 32, 999 and paid rs. 100 more for delivery charges for 12 months installment.

I am being overcharged and the breakups are given below:
1st installment = rs.2399.86 x 12 =
Rs. 28798.32
Interest = rs. 358.39 x 12 = rs. 4300.68
Igst =rs. 64.51 x 12 = rs. 774.12
Total = rs. 33873.12

Difference = rs. 33873.12 - rs. 33099
= rs. 774.12

I have been overcharged by rs. 774.12

Hdfc customer executive asked me to get the mail from amazon regarding the payment of rs. 33099 and the mail for the same is being attached in the trailing mail fyip.

Mailfrom hdfc:
— forwarded message —
From: hdfc bank credit cards support
Date: fri, nov 3, 2017 at 3:02 pm
Subject: re:'hbl=[protected]' payment issue against card no. Xxx
To: priyanka gupta

Dear mr. Gupta,

Thank you for writing to us.

This refers to the merchant emi availed for your purchase through amazon.
We wish to clarify that the total interest amount billed towards the loan account will be offered as an upfront discount at the time of effecting payment towards your purchase, thereby enjoying the benefit of "no cost emi".

Therefore, your monthly statement although contains the principle loan amount plus the associated interest, the total associated interest for the full tenure has already been given as a discount at the time of your purchase.

In view of the above, kindly pay the equated monthly installments as featured in your statements, before the due date to avoid any future associated charges.

All the details are displayed at the time of transaction. We request you to check with merchant for further details.

Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation

We are committed to continuously enhance our customer experience by providing more value for our products and services. Towards enriching our customer experience, we provide best in class digital solutions through netbanking / mobile banking and payzapp.

Payzapp puts the power of banking directly in your hands. Shop online, experience hdfc bank smartbuy, send money to any one in your phone book, bill payments, mobile / dth and data card recharge in just one click. Hdfc bank payzapp is currently available for download from google play store, only for hdfc bank customer.

Netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link http://www.hdfcbank.com/personal/ways-to-bank/bank-online/credit-cards-netbankin...⇄ to know what are the facilities/information is available through netbanking.
Also, give a missed call from your registered mobile number to[protected] and get your credit cards total outstanding amount, available balance and reward point balance."

For any other credit card query/clarification, do visit our hdfc bank webpage at the link www.hdfcbank.com/query for online assistance. We assure you of our best service at all times.

Assuring you of our best service at all times.

Regards,

Narayanan. S
Customer service officer
Hdfc bank ltd.


After sending the mail from amazon, pls see hdfc's reply:
Dear mr. Gupta,

Thank you for writing to us.

This refers to the merchant emi availed for your purchase through amazon.
We wish to clarify that the total interest amount billed towards the loan account will be offered as an upfront discount at the time of effecting payment towards your purchase, thereby enjoying the benefit of"no cost emi".

Therefore, your monthly statement although contains the principle loan amount plus the associated interest, the total associated interest for the full tenure has already been given as a discount at the time of your purchase.

In view of the above, kindly pay the equated monthly installments as featured in your statements, before the due date to avoid any future associated charges.

All the details are displayed at the time of transaction. We request you to check with merchant for further details.

Kindly note the query reference number for this e-mail: [protected]

Pls help why should i pay extra rs.774/- on no cost emi part, hdfc is not looking after the matter.

Thanks
Priyanka

I purchase huawai honor mobile handset on 03/08/2016. After this set provide electric shock on charging. For this i write to company then in compensent company give me 15 month warranty. Now i visit company service centre on 28/10/2017 and ask for warranty. I also show the email for warranty but cervice centre and customer care refuse to give warranty for this i contect company customer care but there have no any resolution

Yesterday (03/11/2017) i requested for new connection customer care call me by this number [protected] and guide my net payment i make payment rs 1799 and it was successful by my bank but he told me for again payment i again pay for the same rs 1799 and he told me that i will get offer rs=3000 coupon but still i did not get any things
03/11/2017 03/11/2017 bil/[protected]/pgmib-distv/863899
29_compar 1, 799.00 24, 133.96
15 03/11/2017 03/11/2017 bil/[protected]/pgmib-distv/863917
33_compar 1, 799.00 22, 334.96

I am writing this mail behalf of my mother who is having account in axis bank, customer id[protected]
Today she visited hosur branch where she was not guided properly she was handled by mr anand.. Who is not having any idea about account closure, he told my mom to give one set of hard copy of aadhar card and pan card. So she went out and took a copy of it.. He told to sign lot of documents where my mom signed.. My mom asked to transfer money to other account as the amount was large.. So she gave cheque... Then he said to wait for several hours.. No response received then again he told my mom take another set of copy of proof.. Again my mom went out for to take hard copy of it.. My mom asked him to take print from office bcoz she was too old unable to walk and diabetic too.. He refused to do it... So again she went out and took a copy... Then mr anand told to wait he wants to go to lunch so wait for some more hours... She waited patiently with out having lunch and too tired... Mr anand came he told he need to check the account... After some hour he told your account is freezed you cant take money come after 10days... My mom need money due to an emergency condition where she was not able to take.. Mr anand said i cant do anything with this...

Later on i got a call from my mother where she was fainted and taken to hospital due to improper behaviour of your personal.. She was so upset tired and cried where our money we were not able to take and they had made to wait for several hours with out reason... She is 50yrs old woman... Is the way you treat your customer? Having our money your treating us like a dog..

I made a call to your operation manager mr parthipan where he told new set of story in order to escape from this situation... He told to me my mom didnt bring any cheque book so she went out... Again she went out for time pass... Is this way of giving reply to yourcustomer... I told mr parthipan to check the cctv footage... Withoutchecking he told he is right i am wrong... He was talking to rude to me... Saying he is correct i am wrong then i asked him to register compliant and case against him... He just hang land line number... I called several times where he didnt answer so brought this matter to customer care where they also tryed he was not answering the call..
Then finally i gave my number to front desk to make a call... And i asked name of operation manager she told the name...
I am putting this mail behalf of my mother ill treatment behaviour of two persons mr anand and mr parthipan.. Where mr parthipan trying to save himself with new set of story... I want requesting you to take immediate action and solve issue and give the money as early as possible...
I am asking in future dont treat old person like this bcoz this kind of behaviour really hurts...in future we will not open account with your bank... We have experienced worst behaviour... I am registering compliant and case against this issue to court for this kind of treatment and not handing over our money..

I have submitted all the documents. My loan has been sanctioned but mangaer not giving me cheque saying again submit the salary slip... Why he is asking for salary slip again and again
Bank of baroda mohali.
Last week my loan was sanctioned.
May be manager is in demand of something.
Can you help me in this matter.
My loan amount is 28lacs.
I have already submitted the salary slips. Before sanctioning

I have airtel prepaid connection from last 3years. Recently my business partner changed that no in to his name without my permission. I went to airtel showroom and asked them. On 20oct my sim is deactivated and his sim is started working. Till today they are not responding properly on my issue. Due to that sim i'm losing nearly 5lacs. This is from chennai. So pls accept my issue and resolve. I'm waiting for ur response. Thank you

Hi friend,

I have applied for the recharge of rs.399/- to my jio number [protected] through phonepe app in view of a diwali offer on 18.10.2017. The app said it would process the recharge and the recharge would be done in 2 days but today is the 10th day but my number was not credited with the recharge amount.

I have registered a complaint in phone pe app and the have given me a ticket number of 3255239 but still the issue was not yet resolved.

I need your help on this issue.

Regards
Sreevatsav

Hi sir/ma'am.. I ordered kojie sen skin lightening soap from flipkart on the date of 30 august... And it delivered to me on 6th september... After using a small part of soap, i found that the soap is not original not working as promised... And it is duplicate one the order id is od[protected].
I file a complain after someday on the flipkart site,.. And it was written that ur problem will solve within 72 hrs... After waiting for such a long time... It is not resolved yet, i told them to refund or deliver the original soap to me... But they don't bother to even reply a single word... So please please help me..

Sir i had purchased a membership from this company. There offer was to give free stay in hotels after giving a certain amount. But after giving only 1 night stay they don't pick my call. I had purchased 7 memberships at a time. Please help me. Whenever i call for a stay in hotel, first of all no body picks the phone and if by chance phone is answered they will tell that the concerned person is not available. After that they say that they will the availability and no response after that. We are fed up calling them.

Dear team,
My name is manoj kumar and i have purchased the bike insurance from hdfc ergo on 18th jan 2017, from the recommendation of policy bazaar but my insured bike has been stolen from noida (Digicall service pvt ltd, a-14 sector - 64) at 1st feb 2017 and same has been highlighted on 4th feb 2017 to the hdfc, issue related all required documents (Orignal papers, bike orignal key, orignal rc, insurence copt etc) has been submitted for the aa insurance (Hdfc) agent but didn’t receive any resoution from hdfc ergo company, this is a big issue now as a consumer i am sufering and pounding between bank and company to get my amount from policy bazaar to hdfc ergo and aa insurance, my humble request you to please look into the serious matter and do the needful asap.
Feel free to callme on below number for any query and clarification related.
Required details are mention below for your reference and attached is the bike policy and document submission received slip.
Bike number: dl9sad1559
Policy number: - [protected] 000
Ph number:- [protected]
Alternative phone number:- [protected]
Engine number:- ja06ebgl19531
Chassis number:- mblja06es9gl18106
Modle :- glamoue-drum (Hero honda)
Add : rz-j-26/233 west sagar pur new delhi – 110046
Total premium:- 988rs
Claim id : c[protected]
Related all documents already submitted to the aa insurance services () 109, 1st floor loha mandi ghaziabad uttar pradesh 201001 and i have the required receiving.
Regards,
Manoj kumar
[protected]

I was pay idea postpaid bill 3 times through phonepe but my transaction was cancelled every time and payment was debit in my account i was complaint phonepe customer executive he told me that my problem resolve on 18/10/2017 but my problem not be solved yet please solve my problems
My phonepe transaction id id :-
S. No. Transaction id. Amount
1. Nx[protected] 500
2. Nx[protected] 500
3. Nx[protected] 450

1. On 6th october i have applied connection.
2. On 7th october sales person visited my home and took 1750 inr and said installation team will contact you within 3 days, we have feasibility in this are so don't worry.
3. I haven't received any call from act in last 12 days and i am giving call to them on daily basis.
4. On 15th october they confirmed there is no feasibility in your area.
5. The most funny part - on 16th another sales guy called me and asking about money and documentation.
6. I called customer care they confirmed over call that they have taken a refund request it will take another 15 days.

I have received below message from act fiber on 8th october:
Dear customer, your account no.[protected] will be activated by 12/10/2017. Helpline[protected] thank you for choosing act fibernet!

I am attaching mail chain that might be helpful.

Regards,
Abhishek tiwari

I have ordered a kurta payjama for "rs.1234.20" from "jabong.com", band is "see designs" but i have received a blank package, there is no kurta & payjama. I have 2 complaints regarding the same but no resolution till now, they are saying that they have an investigation regarding the same but not sharing any investigation proof with me.

Please help me with this.

Note: invoice, package and emails snap shot attached.

Thanks!!

Nirbhay sharma
+91-[protected]/[protected]

Item was sent through india post to south africa on 28th aug 2017 but has still not been delivered.

They people are fraud and thief and have stolen my item which costed around rs4500 and they took 800 for delivery which has never been delivered.

Request you to follow up with them and get me the amount or the product back.

I have been following up since 2 months but of no use. These people do not have any network of delivery and boast about their delivery, however, they are never able to deliver it on time.

Hi,

I have opted for mnp for my airtel number [protected] (Within airtel to airtel) from maharashtra to karnataka circle. I have submitted the request at airtel relationship center at wipro electronic city office, bangalore.

Since 12th october none of sim are operating, i have tried all the steps but no network is showing in either of sim. I have tried calling airtel 121 customer care number but of no use. I have also written to [protected]@airtel.in but didn't get any acknowledgement either. (I am attaching a screenshot of message which mention that porting will be done by 11th oct, 11pm.) as per airtel website there could be almost 4 hours of period when none of the sim could be working, but here it is more than 40 hours since none of the sim are working.

This is very frustrating as there is lot of business loss for me due to the same.
I would like to file a sue against airtel for my business loss and getting my number activated asap. Kindly help to do the same.

-best
Rameshwar
Alternate contact number [protected]

This is mallikarjuna from bangalore.
Mob: [protected]

I have been trading in share market from past one year. Couple of months back, i got a call from a trading advisory company "capital mirror" to opt for trading service from capital mirror.

On trial basis, a call was provided by their executive (Mahantesh) and it worked out well.

The same day, the executive asked to become paid member for premium membership. Based on the trail call provided, i paid membership amount of 60, 000 through "capital mirror" website. I started receiving trading calls from mahantesh and success rate of calls were