Akosha.com Complaints & Reviews

Hello,

I have tried to book ticket on 1-sep 2017 but the transaction of amount 1290 got failed, thought the amount will be returned to
My bank a/c i have chosen the payment method as paytm.

Now it is showing the amount 1290 is refunded on 3-sep-2017 but i didn't get any amount back in my a/c.

Transaction details are:
Transaction id: [protected]train no./name: 12649/sampark kranti
Date of booking: 01-sep-2017
Payment status: payment settled
Bank name: credit & debit cards / net banking / wallet (Powered by paytm)
Please look into this.

Dear sir/mam,

Last year also i have raise this bike issue @ mahindra two wheeler pvt ltd dated on 13/08/2016

My mahindra centurio having ignation issue when i have insert key in ignition it's alarming, headlight also flickering many time, engine over heated...

Now, since yesterday[protected] it's again having ignation issue, bike starting problem.in-fact this bike is not reparable in local automobile /service center, not a single spare part available in local market. Every time going to mahindra service center only.

No proper service stations available, why mahindra 2 wheeler launch in market, if it is not repairable in local garage /service center.

Hi
My name is nand kishore arora & i have booked a mobile mi max 2 twice on amazon website but nobody is taking delivery part seriously
On 15th august i have booked this mobile for first time under exchange offer & free delivery so it was suppose to be delivered by 21st august but field executive came for delivery & old mobile pickup denied from handing prepaid mobile by saying old mobile is not powering up & when my family requested to switch on the mobile this executive denied being helpful & taken my parcel back with saying he will come back on 22nd to check mobile. Only then he will handover this parcel but nobody appeared for delivery
Revert which we received from amazon says customer denied from accepting this mobile & they refunded my money back
When i called up on cust care to know the status of my mobile they confirmed return & fake comment posted on my behalf

Obviously it made me bit angry but executive calmed this matter & advised to go for purchase second time & this time they will wave-off cartage amount of rupees 150 as same day delivery in good gesture. Understanding their polite behaviour i again purchased mobile trusting telephonic conversation on 24th august & that was suppose to be delivered on 25th but due to agitation posibilities in haryana... Amazon team delayed delivery where flipkart executive were working in normal manner but in good gesture i agreed to postpone for 1 more to safe-guard field boys

I was concerned for these guys & postponed delivery for 26th august but these guys were so shrewd that they not even considered this good gesture & again created drama while delivering mobile second time

In my absence they have checked imei number as advised under exchange policy but made excuse that screen of my mobile is broken & screen is not unlocking where my mobile is working perfectly fine with working all ways
Since there effort was to avoid from delivery of mobile with as much excuse they can make this delivery again is denied & field boy says he will consult his delivery supervisor upon this matter

When 6th time i talked with amazon cust care team they as per script apoligized for this & ensure of mobile delivery in special gesture on sunday but nobody turned back

Today (On monday 28th august) when i enquired about status of mobile delivery i received similar group of excuses that mobile in transit broke up & my old mobile was not as per their exchange policy & so on

If they were having some set of policy then it has be shared with customer which was not done & that to does not states anywhere mobile with minimum battery backup is not acceptable

From 12 days i am waiting for a product which can be purchased from local market but in trust of good thing delivery i have wasted 12 days & received harrasment & useless excuses from amazon which makes me escalate matter

If they were having some set of instruction then that must be shared with customer well before purchase but no prompt or something like that is available

I am sharing screenshot which proves my 2 purchase & problem reported to amazon along with requesting to support me in resolving matter & help me in purchasing same mobile from amazon

I hv ordered one shoes from fashionandyou.com rs349.00 from april or may bt i hv returned it. They r nt responding. They are writing... As follows again and again... So many times... Plz help...

Dear supreeti,

We would like to acknowledge that we have received your request and your ticket# is 28745. A support representative will review your request and send you a personal response. (Usually within 24 hours)

Thank you for your patience.

Regards,
Team fashionandyou

Dear supreeti,

We would like to acknowledge that we have received your request and your ticket# is 30126. A support representative will review your request and send you a personal response. (Usually within 24 hours)

Thank you for your patience.

Regards,
Team fashionandyou

Till now it is not refunded to me. Plz help me

Flipkart and seller both are worst.
I have ordered for the nirlon kadhai 3l and pan of diameter 26 cm with lids on 10th august and got the product on 17th august.
I received the wrong product i. E., grilled pan of diameter 24cm without lid.
On the same day i have raised the complaint by speaking with the customer support. They have checked and made a request for the replacement of the original ordered product.
The order automatically cancelled on 22 august.
Then again i raised request on this issue. The customer support said no reason was mentioned in the deatils for the cancellation. They also said that it was by mistake and dont know why it had happened. Then again they made a replacement order for the order. Again the order status shows it was cancelled.
I dont know why you people are doing such wierd things.
Even in the invoice they have clearly mentioned both the products. Now in the description they removed the details of pan but image is still available.
Very careless and poor service

1) they have provided the wrong product with late delivery.
2) replacement was not provided as promised and cancelled.
3) created lot of inconvenience and in the second time also did the same.
4) make sure this time it doesn't happen, otherwise i would be filing a complaint in the consumer court regarding your delivery of wrong and missing products and your careless and ill-legitimate service.

I do insurance of samsung on7 pro mobile on date 15 july 2017 of 1 year insurance plan as per cancellation policy 100% refund is provided and when i requested to cancel plan he doesnt cancelled oneassist insurance plan. Many times i requested to cancelled my insurance plan and refund back of money to bank account but he does not cancelled my plan and very rude behaviour of costumer care executive

My father had received a fraudulent phone call this morning from a person named ramkumar who claimed himself to be the regional manager of indian bank. Ramkumar told that my dad that his aadhaar card was not properly linked to his account and got my dad's details such as his aadhaar card number and debit card number. Then he said that he'll do the linking process and otp messages will be sent to my dad's mobile number which he has to share during the phone call itself.
My dad, believing that it was an authentic bank call, shared all the details he was asked for and also got sms messages of some purchases being made against this debit card. Only then did my dad realize that unauthorized transactions on his debit card was the motive of this call and he immediately rushed to the bank to report the case.
Bank authorities have blocked his debit card now, but we request to have the money returned back to us.

Purchase bike yamaha r15s before 2month and till now my bike mrf rear tyre get puncture 5times and now its not more usable.
No any one take the responsibility for the same dealer and service centre.
Service centre and dealer says they are not any more responsible for battery and tyre after the purchase.
Mrf dealer says they also not responsible for any type of this situation.
I want to know who will be responsible for all of that...???

I tried to buy the car insurance policy on 7/12/2017 time: near about 12 pm using net banking from royal sundaram car insuramce.
The transaction got cancelled and i was told to wait for 24 hours by customer care of royal sundaram to get my money back in my account.
I waited for the mentioned time and bought the policy from national insurance.
Now on 7/13/2017 5:311pm i got a mail from royal sundaram ([protected]@royalsundaram.in) stating that policy has been purchased with attached policy document.
Policy no. : vpn[protected]
As i have bought the another policy after waiting for the time mentioned (Which ends 12 pm 7/13/2017) by them from national insurance, then ofcourse the policy by royal sundaram is obsolete for me.
Now i wrote email to them (Customer. [protected]@royalsundaram.in) for cancellation of the policy on july 13th 2017, i got a reply (On jul 14, 2017) that they would take 7 days.
On july 30th, 2017 (After multiple followups via email) i got reply from them that they want original policy document. I have received only soft copy which i provided them via mail and no hard copy which i told them via mail.
After multiple followups again i got a reply today 8/17/2017 that they would get back to me after 7 days.
Now that one month have already passed i am not sure that i should expect my money or not.

Kindly register my complaint mentioned below -
Leena mogre gym was closed in the mid jan 2017 without giving any prior notice or intimation to its current gym members. They were just shut & had kept the security guard to collect the forms filled by the members for refund which they mentioned we will receive in 1 month. Its being 8 months now & still i haven’t received my refund for 6 months. I have being following up after every 10-15 days but there is still delay from their part. When we enroll for membership for gym they take the full years payment prior to joining the gym & now i have being chasing them for 8 months still they are least bothered & the response is “ you are in the next list to receive refund“ i have being hearing this from them for past 3 months. Totally unprofessional from leena mogre gym owners. Not sure what is the delay..? They did not mention this to the clients while joining that incase the gym is shut down we will have to wait for 8-10 months to receive out refund amounts & now they talk about procedures & rules. Was it professional from them just to close overnight without any prior intimation & delaying clients money for months now & instead of repeated reminder from our side still the delay. Infact they should have being sending us messages that our money will be refunded on so & so date. There should be strict action taken against them as they are liable to pay the refund to the clinets at the earliest & they show the courtesy to alteast refund the clients money on time.

Investor approached me interested to start software company.
1. Submitted proposal
2. Done complete setup with revenue yielding in 6 months.
After that, i was asking him to present his budget plan... They not cleared my salary from day one and broken agreement, they need to pay one year salary.

How to retrieve my pending salaries.

Thx
Bob tino

I am using airtel service since last 8 years, some service which were not activated by me found activated automatically and my phone balance deducted by the airtel company as well. Recently on date 9th august 2017 the service named as VIDEOTALKIES was activated and my balance deducted by Rs. 35.00. Also one another service named as CELEBRITY WELLNESS MALL was activated on date 05th August 2017 and my account balance deducted Rs. 5.0 per day continuously from 5th August to 10th August that was about total Rs 30.00.
So it is very much harassing did by airtel to the permanent customer. Specially those services which were not activated by the owner were being automatically activated to their mobile number.

It is not the first time for me to face this situation and several times they promised that the service will not be activated again but failed to keep that.

Kindly take necessary steps.

Dear Sir

I purchased one Le X 526 32 GB (LeEco Le 2 ) 32 GB phone from Online Site Flipkart.com details of device & invoice are as follows .The phone carries 1 year warranty as mentioned in the invoice.

IMEI 1:- [protected]
IMEI 2:-[protected]
ORDER ID :- OD[protected] DT.27.03.17
TAX INVOICE NO :- FOYSF[protected] DT.28.03.17

Enclosed copy of invoice in the attachment.

After one month o[censored]se the phone became dead its not getting charged.I contacted your helpline number[protected] they gave me the address of the following service center .

HHP Sales Corporation
Karnani Estate
Room No. 156A, 4th Floor
209, AJC Bose Road
Kolkata
Phone Number :- [protected]

On visit to this service center I found the same closed .Phone number of the service center is also not responding. Now even no one picks up the phone at your call center.

Hello,

I have an demat account at India Infoline from year 2008.
Unfortunately due some personal problems i stopped activities regarding that account.
Now when again i am reactivate that account i found that there were some fake transactions did by there representatives worth 50, 000Rs.
When i am asking answer about the same along with proof of my confirmation neither they are arranging proofs nor they are responding properly.
Need your help to resolve the same.

Dear sir
Greetings

With very sad mind i have to approach your self as no body is taking interest to resolve
My bike issue pertaining "taking no load" the details is as under mentioned :-
1. Vin no. - mblha10cgghk54557
2. Reg. No. - hr29an9427
3. Model no.- splendor +

Many time i visited at one of your franchisee yuva motors pvt. Ltd. & met many member
Of service franchisee (I. E office staff, yogesh, kathuria) but in vain many time they changed
Spare and taken charges @2428 (997+399+323+380+329) and sixth charges is about to come while it is in warranty period with dop 27.10.2016

From the beginning i complaining to your service centre for taking no load but they are doing
R & d on my bike but giving no proper solution and after asking mail id for your asm & bsm
They directly refused for null hence tell me for my new bike how much more i have to pay to rectify the same???

Please take a step to resolve the issue or i have no any other option to go to the consumer court, akosha, facebook, twitter etc.

Thanking you & assuring you our best co-operation always

Yours truly
Satish kumar
+91-[protected]

I have order cilory.com online shopping site from 1kurti rs.1674. Order no.1192356 but i had received different product description wrong kurti. So i had to return the product to cilory.com. Product reached to cilory. But not yet they gave me refund or replace. Many times i will call their customer care but no one receive calls. Or no answer to mail. I want my refund. How could i get my refund. Plz help

This is what i've been trying to communicate to vodafone:
*

To

Vodafone customer service

Dear sir/madam

My parents are senior citizens and we are facing a huge problem linking their phones to aadhaar. I am not sure if the process has been completed successfully or not, and i got no good answer from 198 – i was only told “ma’m we will inform you before you lose your service”.

Fingerprinting is needed for this process, and due to age my parents’ finger print is not registering, despite several attempts on each finger on both hands for both parents.

I even took my father to vodafone store in city center, salt lake on july 21 2017 (A risky and stressful trip for him given his age – he almost fell 2 times). We reached there around 10, but store wouldn’t open until 11, so we went away to another store nearby only to return later. Finger printing failing again, they suggested that i convert prepaid service to postpaid, get a new sim, select a postpaid plan, and then after address verification and authentication, aadhar linking would be done automatically. Going from prepaid to postpaid will actually increase our cost, but none the less i opted for it to complete the mandatory process. All the while my father had to wait, and go through the process which is hard for him because of age. That night i followed instructions to call 59059, enter last 4 digits of aadhar and birth year, going through many attempts as i wasn’t given the right options every time or there was just silence or music playing.

According to you, the above should have completed aadhar linking process, but i am still getting sms and calls to link phone to aadhar or else lose your service.

I am very frustrated, and it is not possible for me to bring my parents for fingerprinting or to follow some other fictitious process costing me money only to find that it did not work. Could you please help confirm that aadhar linking to the number 905xxxxxxx has been completed, and give me an authentic document certifying that? Alternatively, if aadhar linking is not complete, could you please send somebody to our house for that?
Thank you,
Sincerely,
Mayurakshi adhikari
6/aug/2017

I went to barworks serrao hospitality restaurant and bar, liberty towers, reliable cloud city midc, airoli, navi mumbai 400708 on 05 august 2017 for dinner in which this guys charged me vat of 5% on liquor and sgst and cgst on food. I suppose it's a fraud as charges of vat has been totally removed by govt. And still this guys are taking the benefits and as per the bill i am not the only one who has been charged everyone who came to this place they have charged this amount.

An urgent courier was shipped to us. Tracked the item online and showed item had arrived arrived on 27 july 2017. Waited till 03 aug 2017 for delivery and went to the office (Fort, mumbai branch). They did not want to search for my item in the big pile of parcels and ask me to wait till the next day. The item did not arrive so i called back more than 10 times but the guy did not attend. He did attend once at 0730 pm and asked me to wait till 0800 pm for a call back. I waited till 0800 pm and called back but he did not attend. Now, as i checked the status online, they are showing the item as delivered at on 05 aug 17. Im trying to call them but they are not picking up my call. My consignment number is k01829897. Please help.

I was searching for sd memory card on google search engine.
I got www.amzonoffers.com.
They offered me samsung 32 gb & 64 gb @ rs 897/-.
I ordered for cash on delivery. Order number [protected]
On 29 july, 2017, i received order through shipment of ecom express (Contact call centre @[protected].
When i opened the bag, i found 2 memory cards of 32 & 64 gb of samsung make (These cards looking duplicate at first sight).
But i inserted cards in mobile phone one by one.
Both of cards didn't work.
I also tried in computer system, but no response.
Finally i called the company's contact number [protected], but it was engaged. I tried whole day, but it was either busy or switch off.
I tried to complain through website. I filled formal form provided by website www.amzonoffers.com, but no reference number received at their end.

My friend has purchased a laptop for me vide order i'd od[protected] on 02 aug 2016. Now it became unserviceable and when i called hp they had denied about its warranty. And they said that they had a call about this product before it's purchase date. I want my product serviceable and any condition. My product details are given below
Model: hp 15-ac043tu
Sl no: cnd5204lqb.

Plz resolve my problem.

Rakesh jani
[protected]

This is to bring to your notice a case of mismanagement and severe tax theft of customers at airtel outlet at kk tower, jaipur.

I recently visited the store in kk tower and wanted to get a sim swapped. I was referred by another store at subhash nagar shopping center which was out of sims.

I was told to pay rs. 25 for the sim.
I told that i'd pay by airtel payment bank, they said no, and that they only wanted cash. Then i even gave options for paytm and any online mode. They rejected all.

On further discussion they told that this amount will be taken only in cash and there's no other way to take it. Also the amount is random and there's no mrp on the sim packet whatsoever. I've got the receipt and the total tax component is 0 in it. I had to pay 25 rupees in cash for an item without any price tag.
Who decides what to charge? There's no transparency in it too.

The attachment has an invoice that they gave me. It has stated that total tax = 0 despite being a tax invoice.
Are these tax free?

This is just one case. Imagine the numerous services taken by people all across india and the total tax theft.
The expiration date of a sim as mentioned on the pack is 9 months. Considering a change in this said interval by every customer, the amount adds up to a lot.

I hope these issues would be rectified and strict measures would be taken in the coming time and any other person wouldn't have to face such a problem.

The required documents attached.

Respected madam/sir,
On 23.05.2017, time 03:28 pm i got a call (Attached) from reliance office, kolkata that reliance offer me a new plan "jalsa499_disc+15gb ul" and also offer me that if i will accept the offer given to me than postpaid bill of my first three month will be rs. 478/- per month and after that 499+sc will be applicable.
But reliance does not kept his promise and charge rs.499+sc in my first month postpaid bill. Regarding this i e-mailed on [protected]@relianceada.com and on [protected]@relianceada.com four times after generation of my postpaid bill but still i does not get any reply from their side.
This is the fraud if you reliance promise me to given some offer then this is his duty to provide me offer.
For the proof i have attached call recording (No. [protected]) dated 23.05.2017 and reliance postpaid bill of month of july.
Kindly resolve my issue.
Thanking you

Puneet kishor srivastava
Mob - [protected]
Delhi

Dear sir xotic getaways had office near phoenix mall in east wing and after giving the membership for holidays they have closed the office. Now only on email they are available and not even informing their location. They have given three years holidays plan for free with a member ship fee of 82000. Now not reachble. Promoter is mr. Chakrabarty, address xotic getways private limited, shop no. U-19, upper ground flr, east court, phoenix market city pune pune mh 411014 in

Respected sir,
I purchased lyf smart phone, model lyf ls - 5020 water 10 black on 01/06/2017 after 10 days mobile start hanging,
Over heating and touch not properly working. So i submit the mobile to the service center they repair and delivered to me. After 05 days same situation occur and mobile automatically switched off and not working till date. I again submit it to service center on 19/07/17. Now they are saying that this set cannot repair because your lcd is damaged.
But my device is in good condition.

Brief history: i took reliance unlimited 999 plan up to 40gb and 512kbps post that. I was reliance internet user from dec 2015 till july 2016 and last 3 months (June till aug 2016) there was no internet service, no response from customer care and changed the plan without my approval after 4g upgrade.

Need your help in raising a case against reliance for below problems which i have faced with,

1) poor or zero service when i complaint about internet issues during 3g dongle usage time
2) in the month of june and july, they were upgrading to 4g network and no service for entire month and they promised wave-off of that month bill - which didn't happen
3) july month end i upgraded to 4g, when i inquired customer care they mentioned continue with same plan for 4g network also.
4) without my email/phone/written application approval, they changed the plan from unlimited download plan to 2gb and chargable post 5gb download - and they billed some 5k (R we mad to pay 5k for hardly i used not even 1gb when jio is available for free that time)
5) july month, though they have not wave off for not providing any internet that 2 months, i paid the bill as it was important for me to connect to office work.
6) from may june, july i have sent 10 emails for the network issues, no one bothered to raise a compliant and adress it.
7) automatically they disconnected my internet connection and they were forcing me to pay bill amount and its 5k and later they reduced to 2.5k since i hardly used 200mb data. The question i asked is who asked u to change the plan from 999 unlimited to 2gb/month and they said its automatic for all customers

8) everyday i get call from local goons asking me to make payment, which i never cared and they say legal court. I said yes, can do that i will face in court.

So i want to raise a consumer court complaint for the above issues i faced with and need a akosha team help, i'm fine to pay the required fee...

I ordered puma shoes from snapdeal but i received damaged product and when i raised return request they refuse to return or replace it. So i request you please do settle my complaint. I contact many times from snapdeal they do nothing to my complaint. Help center of snapdeal not giving me resolution.

Email : [protected]@gmail.com
Ordered id : [protected]

This is regarding the paytm order id [protected] (Paytm complaint reference[protected]. I was charged rs 2650 for 10 kg extra baggage at the airport on 17 june 2017 due to wrong communication by paytm.

I had booked air india flight though paytm. On paytm ticket, the baggage policy says 25 kg allowance whereas at the airport, i was told that the airlines policy says it's 15 kgs. The airlines told me that paytm has not updated it's website for the policy and hence, this issue occurred.

I complained about the same to paytm customer care and they acknowledged about the technical fault and therefore, would initiate the refund in next 24 hours from past 1 month but no progress has been made.

Pfa screenshot of extra baggage charged, paytm ticket, airlines ticket for verification.

I have a post paid connection with airtel [protected] connected to wifi device from airtel (Called mifi)

On this same number i have also created a airtel money account. Airtel says that postpaid wifi number can not be used to receive calls and sms. During the time of account creation, otp was sent to my alternate number ([protected]) that is vodafone.

Now i want to use my airtel money amount to pay my airtel mifi bill, but can not do so as otp is not received on primary [protected] or alternate numbers ([protected])

I have visited their store 7-8 times to resolve this issue. I have written email to both airtel wifi and airetl money but no solution is provided. Email sent to appellate. [protected]@in. Airtel.com and grievance. [protected]@airtelmoney.in

I have a pending bill of 2700 rs that i have told them i will only pay when my airtel money is unblocked.

They are daily calling me 7-8 times to pay bill but not listemning to my problem.

I am ready to pay bill if they unblock my airtel money amount.

Please provide help in this case.

Few daysback i took a new vodafone sim card with number [protected]. I am sonali. Its been registered on my name though, some person named akshay sonawane calling and simply getting mad at me over this number claiming it belongs to him. The mentioned person's contact is [protected] akshay sonawane. Not only him, some of he's family members and he's friends also continuously calling me and harassing me for no mistake of mine. I did verify with the vodafone customer care, the sim card is registered on my name itself but still that guy is calling me again and again and simply getting mad at me, raising voice on me, harassing me, making late night calls and troubling. Please take some strict action against that person. And vodafone also should take care that such things won't happen as it causes serious trouble to other people.