Cashify Complaints & Reviews
My name is navpreet singh and the order ID of the iPhone is #SR27599.I bought an iPhone 3/ 64Gb from cashify.I had paid 21899Rupess but after some time the charger of the phone was not working that is different, they solved my issue after 2 weeks.some days later the camera of my iphone was not working so i decided to return the iPhone and on 14 October i returned the iPhone, today 2 months have completed but they didn't return my money and...
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Mobile phone
| Address: Cashify 1st Floor, Plot No.35, Sector 44, Gurugram, Haryana 122003 |
| Website: www.cashify.in |
I was supposed to get a visit from Cashify regarding the purchase of my used handset as per Samsung exchange policy on purchase of a new mobile. They have not visited or called me since 1st October. Now they say that my area is not serviceable and neither is the model of my mobile available in their system for purchase.
this number [protected] mentioned in their website can never be reached.
Cashify needs to solve this issue with immediate effect.
this number [protected] mentioned in their website can never be reached.
Cashify needs to solve this issue with immediate effect.
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Dead phone, want Refund
| Address: 31, Ganesh Chandra Avenue, Ground floor, Kolkata- 700013 |
| Website: cashify.in |
Bought an iphone 12 mini 128gb on 7th october 2022, the phone was hanging and battery was draining right from the beginning, i came back home after buying it and just after reaching home I went to them again to give it back and refund me they did not listen to me even i was saying just after 2 hours of buying it, they said phone is ok and also no return policy after billing. Now on 23rd October night just after 16 days of purchasing it the phone is completely dead so i went there in the shop at Ganesh chandra avenue where i bought it from to get a refund they refused to give me the refund and as the phone is completely dead now they are offering me a replacement. But i don’t want any more trouble from them now so i want refund as i have come to from others that they don’t sell good phones they just repair and exchange if to customer to customer
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I got a wrist watch instead of a mobile
| Address: B-39, 1st Floor, Middle Circle, Connaught Place, New Delhi-110001, India, |
| Website: www.cashify.in |
I ordered a mobile (Realme X7 max 5G) on 30 July 2022, order ID-#SR34469 from www . cashify.in at EMI of Rs.1362 for 18 months, transaction number -[protected] worth Rs.21799. On 3rd August 2022, I received the parcel via bluedart with tracking ID -[protected]. When I opened the parcel I found a wrist watch instead of mobile. I contacted cashify they directed me to return the parcel and they assured me for refund. Till date my issue hasn't been resolved. My money is getting deducted as per EMI. Please do take some action.
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I ordered refurbished mobile phone in superb catagory but received a mobile with not in usable condition. Even after the replacement. The replacement mobile is worst than the previous one. Replacement mobile doesn't detect the sim and WiFi network. They are not doing at least basic quality check before ship the product. I am requesting for return. Still no response it is almost a month now.. please help to return the product and refund the...
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Resolved
Resolved
Appalling Experience due to heinous and unruly pick up agent "ZABI DA" | #MPMXB6229627
| Website: www.cashify.in |
Hi CEO /Nakul Kumar,
I'm taking the time out to bring to your notice and concern no matter how miniscule or substantial it is. It is certainly a down right nasty, harrowing and inconsolable skullduggery that I was put through all because of this particular pick up agent by name "ZABI DA" with his whatsapp phone number +91 [protected].
Most Unruly/Unprofessional/Lying/Duping /Conman who employs duress to deal...
I'm taking the time out to bring to your notice and concern no matter how miniscule or substantial it is. It is certainly a down right nasty, harrowing and inconsolable skullduggery that I was put through all because of this particular pick up agent by name "ZABI DA" with his whatsapp phone number +91 [protected].
Most Unruly/Unprofessional/Lying/Duping /Conman who employs duress to deal...
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Cashify | Invoice for Order MPMCD6174840
| Website: cashify.in |
Hi Team,
i was cheated by the cashify team, be providing the less amount that what it was committed at the time of placing the order. The technician gave some false update and blur pictures stating the product was in damaged condition. PLEASE LOOK INTO THIS.
Regards,
Ijaz
i was cheated by the cashify team, be providing the less amount that what it was committed at the time of placing the order. The technician gave some false update and blur pictures stating the product was in damaged condition. PLEASE LOOK INTO THIS.
Regards,
Ijaz
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Not providing services after promising
| Address: Cashify 1st Floor, Plot No.35, Sector 44, Gurugram, Haryana 122003 |
| Website: www.cashify.com |
I had a pickup scheduled for my iphone 11 pro max.
It showed that the phone will be picked up by 30th august between 2:00 PM to 8:00 PM.
On the day of pickup the pickup technician (Mr. Asif) comes and checks my device, certifies it in genuine ok working condition and then tries to pay me but their website server was down for some reason so the technician explains to me about this and told me that the pickup will be done after 2-4 hours.
After 4 hours i called the technician but he did not responded and cancelled my pickup request directly without any reason.
Then i complained about this in cashify customer services and they told me to reorder my pickup request and they would pickup my device by 31st august no matter what date & time showed on the order.
But no one came for pickup
Even no one was assigned for pickup.
So i waited one more day till 1st September and then again same things repeated to me on the day of pickup
My order got cancelled again and again their customer care executive reopened my order and now that order had a new date & time that was 3rd september.
This time they informed me that no matter what happens your device will be picked up by 3rd September.
And once again my order is cancelled and their technician says that i am a cellphone dealer and i have my own cellphone shop!
I am a civil engineer by degree & by profession too.
It showed that the phone will be picked up by 30th august between 2:00 PM to 8:00 PM.
On the day of pickup the pickup technician (Mr. Asif) comes and checks my device, certifies it in genuine ok working condition and then tries to pay me but their website server was down for some reason so the technician explains to me about this and told me that the pickup will be done after 2-4 hours.
After 4 hours i called the technician but he did not responded and cancelled my pickup request directly without any reason.
Then i complained about this in cashify customer services and they told me to reorder my pickup request and they would pickup my device by 31st august no matter what date & time showed on the order.
But no one came for pickup
Even no one was assigned for pickup.
So i waited one more day till 1st September and then again same things repeated to me on the day of pickup
My order got cancelled again and again their customer care executive reopened my order and now that order had a new date & time that was 3rd september.
This time they informed me that no matter what happens your device will be picked up by 3rd September.
And once again my order is cancelled and their technician says that i am a cellphone dealer and i have my own cellphone shop!
I am a civil engineer by degree & by profession too.
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| Address: Ladies Park Meerut |
| Website: cashify.in |
I purchased a refurbished mobile mi A3 from cashify store Ladies Park Meerut on 5th Feb 2022. I got warranty of 6 months from date of purchase.
Unfortunately my mobile got dead within 5 months. So I went to store and the technician checked the mobile phone and said that it has something wrong with its IC so we will have to send this mobile to Gurugram. And it will take 5-6 days for whole process. I was satisfied and handed over the...
Unfortunately my mobile got dead within 5 months. So I went to store and the technician checked the mobile phone and said that it has something wrong with its IC so we will have to send this mobile to Gurugram. And it will take 5-6 days for whole process. I was satisfied and handed over the...
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Money not refund me
| Address: Tower, Plot No.54, Delta, Institutional Area, Sector 45, Gurugram, Haryana 122003 |
| Website: www.cashify.in |
I ordered a phone of redmi 6 pro 4gb ram 64gb internal storage superb condition, 7298 /-, CUSTOMER ID : SR22752, MAP ID : 52868584, TRACKING ID : [protected]on 31 my 2022 from cashify. After a few days network problem started coming in the phone then I thought of refunding the phone. Then I messaged on Cashify's official WhatsApp number which is (+91 [protected])
then i chatted on whatsapp i said that there is network problem in the phone then they asked me for my details. After the details are confirmed they send me a tracking number to refund the phone, Tracking number :[protected] courier name delhivery ). Then I waited for a few days, no reply came from their side. I messaged again to give me my money back Then a reply came from their side that "Sir, as we are able to check your device's replacement is not available, then we will provide you Rufund", Share your mobile bill photo with us to start the refund process. than i shared than they said sorry for the late reply share us your bank detail than i said OK Then I shared my bank details with them so that they can refund my money It's been two days today they haven't refunded my money to me . (please help me sir )
then i chatted on whatsapp i said that there is network problem in the phone then they asked me for my details. After the details are confirmed they send me a tracking number to refund the phone, Tracking number :[protected] courier name delhivery ). Then I waited for a few days, no reply came from their side. I messaged again to give me my money back Then a reply came from their side that "Sir, as we are able to check your device's replacement is not available, then we will provide you Rufund", Share your mobile bill photo with us to start the refund process. than i shared than they said sorry for the late reply share us your bank detail than i said OK Then I shared my bank details with them so that they can refund my money It's been two days today they haven't refunded my money to me . (please help me sir )
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HP Laptop
I had to sell my laptop and in return while selling it, my parents have given the wrong laptop to the agent and i have followed up immediately to return the laptop but they are just not returning it and saying we have escalated the issue and we will get back. It has been more than a week
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Calls
Cashify people have no sense of talking and are harassing over calls, that too girls!! Even when we have not taken any loans or anything.
Everyday they are calling to harass and asking for the contact of some other person.
Fraud people!
Everyday they are calling to harass and asking for the contact of some other person.
Fraud people!
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IPhone xr screen not working
| Website: Cashify.in |
Bought refurbished iPhone XR from Cashify Now screen is not displaying They are asking for iCloud credentials to repair the device
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| Address: Shop no 9 , MI Road j=,Jaipur , Rajasthan ,302001 |
I bought a Redmi note 7 pro from cashify, they just gave me a phone in which flashlight was not working and battery was draining in 1 hour o[censored]sage, then after 1week he was ready to replace my mobile and after the 2 month of device usage it was draining battery very fast at night if i will leave my phone at 20% battery next morning it will be switch off by itself and then they replaced the battery but the problem was still going......
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Not covering the warranty
| Address: Mg road metro Gurgaon |
| Website: Cashify.in |
I took an iphone 7 around a minth ago and they gave me the phone with 6 months of warranty, aand now I’m facing issues with phone’s camera and display and they fake people are denying for warranty and asking for the charges.
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Fraud
| Address: Cashify store pratap nagar jaipur rajasthan mob:9289490010 |
| Website: Www.cashify.in |
Took the phone 4 days ago There is many problem related to charging related to the display Because of this phone, I sold my new phone RealMe 6, because I had to get the phone. But phone is very bad Cashify services very bad For this I sold my new phone at a very low price and paid 3000 extra for it Which are my old ones, on which I had given money, I will have to refund that too
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Resolved
Resolved
Mobile handset issue
| Address: Pratap nagar jaipur 82/639 |
| Website: www.cashify.in |
Took the phone 2 days ago There is a problem related to charging related to the display Because of this phone, I sold my new phone Real Me Six, because I had to get the phone. Nice but phone is very bad Cashify services very bad For this I sold my new phone at a very low price and paid 3000 extra for it Which are my old ones, on which I had given money, I will have to refund that too
Jul 24, 2022
Complaint marked as Resolved Helpful
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Unnecessary problem creation
The website provides different pricing, the technician creates his own problem, mobile is perfectly fine, he trys to pull the the screen fair few time and say that screen is loose and damage the phone so that they can reduce the price.
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Warranty Fraud and substandard parts use
Cashify repair service seems like a scam based on personal experience. I got a screen and battery changed for my one plus 7. The screen on ts own without any physical damage or fall started showing lines and stopped working UNDER 2 MONTHS.
They have a 6 months warranty on paper but told me it is physical damage to screen so they will do nothing. BUT NOT A SCRATCH ON MY PHONE SCREEN AND NO FALL EVERYTHING SEEMS FINE but they still went on telling me how some lens inside must have broken but they could not show me a single proof of physical damage.
My conclusion was they put second or Chinese screens claiming to me original one plus screens (they gave me no warranty card or original packaging of one plus screen earlier) and when it stops working they give random physical damage nonsense.
COSTLY RS8000 LESSON LEARNT, STAY MILES AWAY FROM CASHIFY REPAIR FRAUD AND GO TO ORIGINAL MANUFACTURER FOR REPAIRS EVEN IF SLIGHTLY MORE EXPENSIVE.
They have a 6 months warranty on paper but told me it is physical damage to screen so they will do nothing. BUT NOT A SCRATCH ON MY PHONE SCREEN AND NO FALL EVERYTHING SEEMS FINE but they still went on telling me how some lens inside must have broken but they could not show me a single proof of physical damage.
My conclusion was they put second or Chinese screens claiming to me original one plus screens (they gave me no warranty card or original packaging of one plus screen earlier) and when it stops working they give random physical damage nonsense.
COSTLY RS8000 LESSON LEARNT, STAY MILES AWAY FROM CASHIFY REPAIR FRAUD AND GO TO ORIGINAL MANUFACTURER FOR REPAIRS EVEN IF SLIGHTLY MORE EXPENSIVE.
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| Address: Cashify 1st Floor, Plot No.35, Sector 44, Gurugram, Haryana 122003 |
| Website: cashify.in |
I bought a poco f1 from them on 10th of december 2021, they just gave me a phone in which flashlight was not working and battery was draining in 1 hour o[censored]sage, then after 1week he was ready to replace my mobile and after the 2 month of device usage it was draining battery very fast at night if i will leave my phone at 20% battery next morning it will be switch off by itself and then they replaced the battery but the problem was still going...
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Apple X defects
I have purchased Apple X 3/64GB, variant from Cashify with price is 25, 469, the product is good with physical conditions but the performance is so worse that the battery gets drained within minutes. Suppose you fully charge the phone and use for 10 mins the battery gets drained by 30% and isn't worth buying.
I feel most of the products are of same quality and so are they sold as refurbished, i request you not to get cheated which results in loss for the customers. This results in huge profits for the company with most number of cheated customers. Better buy a product which is new.
I feel most of the products are of same quality and so are they sold as refurbished, i request you not to get cheated which results in loss for the customers. This results in huge profits for the company with most number of cheated customers. Better buy a product which is new.
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Fraud scam 9110644323
| Address: Bangalore |
Once laptop picked, no one answering
Not giving money
Kindly check below attached screenshot with ph no
[protected]
[protected]
[protected]
Not giving money
Kindly check below attached screenshot with ph no
[protected]
[protected]
[protected]
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Fraud scam
Once laptop picked, no one answering.
Not giving money. Fraud
Kindly check below attached screenshot with ph nos
[protected] and
[protected] and
[protected]
Not giving money. Fraud
Kindly check below attached screenshot with ph nos
[protected] and
[protected] and
[protected]
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| Website: Cashify |
On 27th Feb 2022 I want to sale my IPhone XS 256gb phone on Cashify. They given me estimation of ₹22, 700 and I agreed with the same. Next day my pickup got scheduled. That day pickup guy came and behave very rudely with me so I denied to given my mobile to him and drop a service regarding complaint to the Cashify team . So I reschedule my pick for 2nd March 2022. On scheduled day the pickup agent reschedule the pickup without my concern...
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Resolved
Resolved
Payment received
I have sell my mobile on cashify on the date of 15 th February but still 13 days gone but i have not received my payment i have also call so many time to customer care but they only you to wait it for your payment the not giving my payment i have waited from so many days
Mar 5, 2022
Complaint marked as Resolved They solve my problem.
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Screen replaced dead after 1 month, no replacement provided
They provide with cheap quality screen replacement. Mine screen went black after 1 month without any reason. They provide cheap quality replacements with false promises, When I approached technician they said it was my fault. I lost my 8000 rupees with them, Highly disappointing.
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Regarding Misbehaving with customer
Hii Team,
I have bought iPhone 11 for 35000Rs. and I was said by store head that they will put original Apple battery can be replaced to existing one within month. When i asked to replace the battery they denied by the statement and they abused me harshly.
Store head name is Mr. Rahul and staff person who sold the mobile was Mr. Ikraar.
I request you to take concrete step regarding this issue and take some action these people who abused to their customer and for misbehaving like this.
Thanking you in advance.
I have bought iPhone 11 for 35000Rs. and I was said by store head that they will put original Apple battery can be replaced to existing one within month. When i asked to replace the battery they denied by the statement and they abused me harshly.
Store head name is Mr. Rahul and staff person who sold the mobile was Mr. Ikraar.
I request you to take concrete step regarding this issue and take some action these people who abused to their customer and for misbehaving like this.
Thanking you in advance.
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Fake Valuation and Misguiding! Selling IPhone SE
| Website: www.cashify.in |
I have used this pathetic platform to sell my 3 year old iPhone SE. Working fine and was in excellent shape and condition!
Providing all the Correct details on the website which quoted RS.5250/- and only for the mentioned amount I had agreed to sell my device.
When the rude and un-trained guy visited for the pickup, he cut off the value to Rs 3500, Took of the screen-guard inspite of denying him several times.
Said the battery was faulty because the battery health was not 100% which was not faulty in any manner.
Refused to accept the original bill, and further cut the phone value.
After a long hassle he paid Rs. 4000/- on my Amazon wallet. I am still in deficit of Rs. 1250/- from Cashify which I still haven't received after a lot of emails and discussions.
Providing all the Correct details on the website which quoted RS.5250/- and only for the mentioned amount I had agreed to sell my device.
When the rude and un-trained guy visited for the pickup, he cut off the value to Rs 3500, Took of the screen-guard inspite of denying him several times.
Said the battery was faulty because the battery health was not 100% which was not faulty in any manner.
Refused to accept the original bill, and further cut the phone value.
After a long hassle he paid Rs. 4000/- on my Amazon wallet. I am still in deficit of Rs. 1250/- from Cashify which I still haven't received after a lot of emails and discussions.
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Cashify always give a good quote for the devices offered to sell thru them. But once the technician reaches our place, he will offer half the price after giving some lame excuses. this is a planned cheating. This happened to me today. For my honor 9N phone, the offered price was 3710. But the technician reduced it to Rs.1800 (50% of the initiL QUOTE as per their cheating plan). i told hime to leave my place immediately....
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Cashify Recent Comments
- Defective product
मैंने दिनाँक 17 मार्च...
1 - Replacement
Title: Dead iPhone 11 Within 1 Month –...1 - Mobile phone
I was supposed to get a visit from Cashify...1 - Refund delay
My order number is SR58950, the phone that...1 - Refurbished mobile with superb catagory is not in usable condition
I ordered refurbished mobile phone in superb...1
First of all improve the behavior your customer care service agents as they people are not attending the calls of customer as I sold my Iphone X yesterday, having the reference number;MPMBF8239401 and the puckup agent told me that the payment will be credited directly to my account via UPI within the upcoming 24 hours, i.e.: by today 02:00PM IST but unfortunately no payment has been given to me (of 13, 000 total) on the name of Mr. Suprabhat Vatsa and the agent name is Mr. SATYENDRA, and he picked my device after the full verification from my residential address: Raj Nagar Extension, Ghaziabad, Uttar Pradesh-201003 amd now when I am calling to the customer care agent, they are not receiving my calls and the pickup agent is telling that the amount will be credited very soon butI don't know what type of harassment is given by Cashify to me as a customer.I was having a very decent reviews for Cashify till yesterday but now no faith on Cashify amd never suggest anyone for purchase/sell via Cashify. For this issue, I have all the evidences attached in my file like call recordings as well as pickup Videos from Agents and call screenshots (unsuccessfull as not received by customer care after trying a lot), mail given to the Cashify just few minutes ago and received the ticket number, etc. I requested for the payment from the customer care via email and from the pickup agent via call but if the payment will not done by the stipulated time, then I have to go for legal as well as media action because these are the major mental egony and harassment to the valuable customers which Cashify given Therefore, kindly do the needful as soon as possible for better and safer option and follow your sentences told to the customer at the time of purchasing the phone from customer.
Best Regards;
Suprabhat Vatsa,
Assoc. Director- MCA.