Cashify
1
Submit a Complaint
85
COMPLAINTS

Cashify Complaints & Reviews

I
Ijaz Kinara
Sep 19, 2022
Report
Copy

Cashify | Invoice for Order MPMCD6174840

Website:cashify.in

Hi Team,

i was cheated by the cashify team, be providing the less amount that what it was committed at the time of placing the order. The technician gave some false update and blur pictures stating the product was in damaged condition. PLEASE LOOK INTO THIS.

Regards,
Ijaz...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
IrfanMemon
from Surat, Gujarat
Sep 3, 2022
Report
Copy

Not providing services after promising

Address:Cashify 1st Floor, Plot No.35, Sector 44, Gurugram, Haryana 122003
Website:www.cashify.com

I had a pickup scheduled for my iphone 11 pro max.
It showed that the phone will be picked up by 30th august between 2:00 PM to 8:00 PM.
On the day of pickup the pickup technician (Mr. Asif) comes and checks my device, certifies it in genuine ok working condition and then tries to pay me but their website server was down for some reason so the technician explains to me about this and told me that the pickup will be done after...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anshbhardwaj
from Meerut, Uttar Pradesh
Aug 24, 2022
Report
Copy

Not getting response from cashify even my phone is in warranty

Address:Ladies Park Meerut
Website:cashify.in

I purchased a refurbished mobile mi A3 from cashify store Ladies Park Meerut on 5th Feb 2022. I got warranty of 6 months from date of purchase.
Unfortunately my mobile got dead within 5 months. So I went to store and the technician checked the mobile phone and said that it has something wrong with its IC so we will have to send this mobile to Gurugram. And it will take 5-6 days for whole process. I was satisfied and handed over the...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vikas Samay
from Delhi, Delhi
Aug 17, 2022
Report
Copy

Money not refund me

Address:Tower, Plot No.54, Delta, Institutional Area, Sector 45, Gurugram, Haryana 122003
Website:www.cashify.in

I ordered a phone of redmi 6 pro 4gb ram 64gb internal storage superb condition, 7298 /-, CUSTOMER ID : SR22752, MAP ID : 52868584, TRACKING ID : [protected]on 31 my 2022 from cashify. After a few days network problem started coming in the phone then I thought of refunding the phone. Then I messaged on Cashify's official WhatsApp number which is (+91 [protected])
then i chatted on whatsapp i said that there is network problem in the...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
sid subbaiah
Aug 1, 2022
Report
Copy

HP Laptop

I had to sell my laptop and in return while selling it, my parents have given the wrong laptop to the agent and i have followed up immediately to return the laptop but they are just not returning it and saying we have escalated the issue and we will get back. It has been more than a week...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Soumya2324
from Bengaluru, Karnataka
Jul 29, 2022
Report
Copy

Calls

Cashify people have no sense of talking and are harassing over calls, that too girls!! Even when we have not taken any loans or anything.
Everyday they are calling to harass and asking for the contact of some other person.
Fraud people!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rashmi Bhat
Jul 28, 2022
Report
Copy

IPhone xr screen not working

Website:Cashify.in

Bought refurbished iPhone XR from Cashify Now screen is not displaying They are asking for iCloud credentials to repair the device...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi choudhary7357
from Jaipur, Rajasthan
Jul 27, 2022
Report
Copy

Cashify fraud

Address:Shop no 9 , MI Road j=,Jaipur , Rajasthan ,302001

I bought a Redmi note 7 pro from cashify, they just gave me a phone in which flashlight was not working and battery was draining in 1 hour o[censored]sage, then after 1week he was ready to replace my mobile and after the 2 month of device usage it was draining battery very fast at night if i will leave my phone at 20% battery next morning it will be switch off by itself and then they replaced the battery but the problem was still going......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Cashify Agent Cheated with me of rs 20000
Against company policy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishan112
from Delhi, Delhi
Jul 26, 2022
Report
Copy

Not covering the warranty

Address:Mg road metro Gurgaon
Website:Cashify.in

I took an iphone 7 around a minth ago and they gave me the phone with 6 months of warranty, aand now I’m facing issues with phone’s camera and display and they fake people are denying for warranty and asking for the charges....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Udayshankarverma
from Jaipur, Rajasthan
Jul 24, 2022
Report
Copy

Fraud

Address:Cashify store pratap nagar jaipur rajasthan mob:9289490010
Website:Www.cashify.in

Took the phone 4 days ago There is many problem related to charging related to the display Because of this phone, I sold my new phone RealMe 6, because I had to get the phone. But phone is very bad Cashify services very bad For this I sold my new phone at a very low price and paid 3000 extra for it Which are my old ones, on which I had given money, I will have to refund that too...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Udayshankarverma
from Jaipur, Rajasthan
Jul 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile handset issue

Address:Pratap nagar jaipur 82/639
Website:www.cashify.in

Took the phone 2 days ago There is a problem related to charging related to the display Because of this phone, I sold my new phone Real Me Six, because I had to get the phone. Nice but phone is very bad Cashify services very bad For this I sold my new phone at a very low price and paid 3000 extra for it Which are my old ones, on which I had given money, I will have to refund that too...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meghagirish1234
Jul 3, 2022
Report
Copy

Unnecessary problem creation

The website provides different pricing, the technician creates his own problem, mobile is perfectly fine, he trys to pull the the screen fair few time and say that screen is loose and damage the phone so that they can reduce the price....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Ram
Apr 26, 2022
Report
Copy

Warranty Fraud and substandard parts use

Cashify repair service seems like a scam based on personal experience. I got a screen and battery changed for my one plus 7. The screen on ts own without any physical damage or fall started showing lines and stopped working UNDER 2 MONTHS.

They have a 6 months warranty on paper but told me it is physical damage to screen so they will do nothing. BUT NOT A SCRATCH ON MY PHONE SCREEN AND NO FALL EVERYTHING SEEMS FINE but they...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
Kunal Rohilla
Mar 23, 2022
Report
Copy

The refund, service, behaviour

Address:Cashify 1st Floor, Plot No.35, Sector 44, Gurugram, Haryana 122003
Website:cashify.in

I bought a poco f1 from them on 10th of december 2021, they just gave me a phone in which flashlight was not working and battery was draining in 1 hour o[censored]sage, then after 1week he was ready to replace my mobile and after the 2 month of device usage it was draining battery very fast at night if i will leave my phone at 20% battery next morning it will be switch off by itself and then they replaced the battery but the problem was still going...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishwa_123
Mar 22, 2022
Report
Copy

Apple X defects

I have purchased Apple X 3/64GB, variant from Cashify with price is 25, 469, the product is good with physical conditions but the performance is so worse that the battery gets drained within minutes. Suppose you fully charge the phone and use for 10 mins the battery gets drained by 30% and isn't worth buying.
I feel most of the products are of same quality and so are they sold as refurbished, i request you not to get cheated which...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
from Chittoor, Andhra Pradesh
Mar 6, 2022
Report
Copy

Fraud scam 9110644323

Address:Bangalore

Once laptop picked, no one answering
Not giving money
Kindly check below attached screenshot with ph no
[protected]
[protected]
[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
from Chittoor, Andhra Pradesh
Mar 6, 2022
Report
Copy

Fraud scam

Once laptop picked, no one answering.
Not giving money. Fraud
Kindly check below attached screenshot with ph nos
[protected] and
[protected] and
[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:Cashify

On 27th Feb 2022 I want to sale my IPhone XS 256gb phone on Cashify. They given me estimation of ₹22, 700 and I agreed with the same. Next day my pickup got scheduled. That day pickup guy came and behave very rudely with me so I denied to given my mobile to him and drop a service regarding complaint to the Cashify team . So I reschedule my pick for 2nd March 2022. On scheduled day the pickup agent reschedule the pickup without my concern...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
Utkarsh11
from Ahmedabad, Gujarat
Feb 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment received

I have sell my mobile on cashify on the date of 15 th February but still 13 days gone but i have not received my payment i have also call so many time to customer care but they only you to wait it for your payment the not giving my payment i have waited from so many days...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
They provide with cheap quality screen replacement. Mine screen went black after 1 month without any reason. They provide cheap quality replacements with false promises, When I approached technician they said it was my fault. I lost my 8000 rupees with them, Highly disappointing....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
Kartik Puri
from Khalilabad, Uttar Pradesh
Jan 31, 2022
Report
Copy

Regarding Misbehaving with customer

Hii Team,
I have bought iPhone 11 for 35000Rs. and I was said by store head that they will put original Apple battery can be replaced to existing one within month. When i asked to replace the battery they denied by the statement and they abused me harshly.
Store head name is Mr. Rahul and staff person who sold the mobile was Mr. Ikraar.
I request you to take concrete step regarding this issue and take some action these...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rathod1100
Jan 28, 2022
Report
Copy

Fake Valuation and Misguiding! Selling IPhone SE

Website:www.cashify.in

I have used this pathetic platform to sell my 3 year old iPhone SE. Working fine and was in excellent shape and condition!

Providing all the Correct details on the website which quoted RS.5250/- and only for the mentioned amount I had agreed to sell my device.
When the rude and un-trained guy visited for the pickup, he cut off the value to Rs 3500, Took of the screen-guard inspite of denying him several times.
Said...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
GovindMahesh
Jan 22, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
Report
Copy

Beware of Cashify - Fraud

Cashify always give a good quote for the devices offered to sell thru them. But once the technician reaches our place, he will offer half the price after giving some lame excuses. this is a planned cheating. This happened to me today. For my honor 9N phone, the offered price was 3710. But the technician reduced it to Rs.1800 (50% of the initiL QUOTE as per their cheating plan). i told hime to leave my place immediately....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
N
Neha1512
Jan 18, 2022
Report
Copy

Selling IPhone 7

The amount initially shown was 8720 and the pickup agent just paid 6730 even after quoting 6800 saying the battery was degraded and the screen had scratches. But there were zero scratches on the screen as it always had a tamper glass on since the time we purchased it.
Also, it's a 5-years old phone so obviously the battery will not be 100% in performance. Why don't you mention this as part of one of your checks ?

The...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anmol Parashar
Jan 11, 2022
Report
Copy

Faulty phone display - CSPMRSQ186767

Address:okhla
Website:www.cashify.in

Hi

I am writing to inform you about the faulty display that I have requested to replace for my phone xiome note 7s from cashify by paying 2549/- with service repair no. CSPMRSQ186767.

I am ANMOL, I am a first time user of your services. Yesterday, I have raised request for mobile display replacement. However, after reaching home yesterday & using it first time, problems started to appear. Phone is getting switched...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharat Singh Rao
Nov 29, 2021
Report
Copy

Cheating ( poor product)

Website:Cashify.in

I ordered an i phone 6s from cashify an when i received the phone the silent ringer button of the phone is not working but i use the phone without any complaints but before the 10 days of warranty the phone is completely dead then i request for replacement or repair they replaced my phone and i recieve the new phone and when i use the new phone i found continuos battery down issue even i am not using the phone the battery drain is like 40...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pankaj Kgupta
Nov 24, 2021
Report
Copy

Mobile sold has been locked by flipkart

Address:Ranchi jharkhand

I had purchased samsung s20+ from cashify hinoo ranchi jharkhand on 26 August 2021 but last past week mobile was locked by flipkart as it was a purchased by upgrade plan now I am having problems with it it's locked as I have raised complaint in the store they said they will give a replacement mobile but I have not received any refreshed update nor they are responding my call If this issue has not been resolved I'll complainant in more higher...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Saptarsi Chowdhury
Nov 15, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
Report
Copy

Disappointing experience for Service No : #MPMVB3692859

Date : 1st Nov, 2021
Client : Cashify

Please stay away from Cashify, an unprofessional and fraud company. They encourage pick-up executives to deliberately employ dishonest means to damage and find faults in your item for sell order so that you are left with no option but to sell it at a lower price.

They don't even have the decency to reply to your grievance email within their expected timeline of 24-48...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
Uawasthi
Aug 28, 2021
Report
Copy

Payment pending after sale of phone

I have sold my Samsung galaxy J7 Prime on cashify on 22 August 2021 @8:30PM. But after 5 days still not received my payment. I have written multiple email to cashify & also made multiple calls to customer care, but all in vain. I have all the proof but they don't want listen n no resolution till date.
Regards
Umesh Awasthi
[protected]
awasthi.[protected]@gmail.com...
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy

Cashify Recent Comments