Heritage Fresh Complaints & Reviews

I am your Membership card holder and customer since 3 years. Your store Manger Mr. Ajay and Team behavior is very rude. Also how you can charge for carry bag, it is basic responsibility to provide carry bags to customers or you need mention that "we will not provide carry bags and customer should bring from there home" . In general store if we purchase even Rs. 10/- item also they provide carry on free of cost and you are charging for that...

We are a member of your shop at mithilapudi colony, p m palem post office, visakhapatnam 530041, andhra pradesh.

We were till the other day were advised that there was no need to carry the physical membership card. A digital display of the same on our cell phone or recitation of membership number would suffice for availing discount at the cash counter. Since the last few days, the store has mandated that either we show the...

Hi,

I purchased products from Heritage Fresh 7 Tomb Road Tolichowki Branch in Hyderabad for bill amount of Rupees 456.31 on 03/16/2019. This amount of 456.31 was deducted twice from my account.
The billing person told me that the transaction was cancelled for the first time and used my card again, however the money was deducted twice.
I have attached the Bank statement proof for your review. Please check on the...

I have taken membership of heritage fresh outlet situated in Sheela Nagar.
The firm promises the customers that they will deliver the food and grocery to their home so that they will sell their membership. But once I paid the money taken their membership they started putting conditions that I am suppose to buy more than five hundred then only they will give home delivery services. Also after pushing the bill amount they delivery was...

I am a Civil Engineer, Private Employee, working as AGM and my company given me "Ticket Restaurant Card" for shopping. Today is Saturday, July 14 2018, my holiday, at 4PM, and i went to Heritage Fresh, Miyapur, Kalki mansion, Madinagunda village Super Market Store. I have been shopping there since 5 years. Today when i was shopping my legs were slipped and i have fell down, fortunately none of my body parts were broken. when i saw it seems...

I have purchased few items at heritage fresh store @lbnagar hyderabad in march 1st week. I used my debit card to pay the amount. After few hours i noticed amount is debited twice from my account. Inr 999. I contacted store manager immediately but the store manager not responded properly and asked me to contact my bank. After few days fighting with bank they confirmed amount sent to heritage fresh account. Again i contacted store manager and...

I made a purchase of rs 400 change on oct 31 at heritage fresh supermarket, padmarao nagar. I used my credit card to pay for it. After i entered the pin, the counter person said that the transaction has failed. So i used another card to pay for it and this transaction went through and i got an sms from the bank. After 1 hour, i got a second sms from the first card saying that this amount is debited! I went back to the store but they refused...

Dear sir/madam

Heritage fresh (Future retail limited) is retail store i went on 11/11/2017 to buy some products in that one product named brita gday nuts 100g which is nothing but a britannia good day nuts cookie 100g, price of this biscuits is 20rs but they charged 25rs

This is not the first time i am facing this issue last time approx two months back they overcharged for one coffee product around 100rs after...

We bought groceries from heritage super market on 29th july, 2017 at adambakam branch. But heritage selling the expired food products which is used to mix in all variety of food items. We found dabur ginger garlic paste packet got expired already which is manufactured on 19th feb, 2016. Mostly these kind of paste products having very limited preservation within some time constraint it will get expired. Already it got expired last year 2016...

Heritage fresh in Adambakkam is a very worst shop in treating customers. They don't give change properly after billing. Even if we ask for it they give a look that we are beggars to ask for it. If some thing is written as free for any product even that is not delivered properly. The girls there treat as very badly. I have complained about this to the branch manager but no response. It continues....