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Heritage Fresh Complaints & Reviews

V
Vani2001
Feb 22, 2024
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Heritage Fresh Card

Address:New Delhi

I have purchased a heritage fresh savings club card membership at Rs 999, but now that Heritage Fresh stores have been closed, I cannot use it anymore. There should be a system for redressal or atleast a refund.

Membership card number:[protected]...
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L
lakshmi popuri
Jul 27, 2022
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Heritage fresh saving club

Address:kalyan nagar

I took Heritage fresh Savings club card in dec2021 months back with 999/- and its having another 5 months validity but now all Heritage Fresh stores sold to Reliance. What about the cards that we took from Heritage fresh, we have still validity and nowhere heritage storages are there. how can we use this cards what about my money,...
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J
Jagannadham Naidu M
Jun 22, 2022
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Heritage Fresh Saving membership club card

Hi,

I took Heritage fresh Savings club card few months back with 999/- and its having another 5 months validity but now all Heritage Fresh stores sold to Reliance. What about the cards that we took from Heritage fresh, we have still validity and nowhere heritage storages are there. how can we use this cards what about my money, i didn't get complete advantages of this card. If i ask reliance stores they says this is card not...
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G
Gayatri j
Apr 27, 2022
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Membership card renewed before closing heritage

Heritage fresh shop closed in last of February. I renewed my membership card before 2days of closing. Reliance took that shop. Now they are telling that card is not usable at present. There are so many customers like me. I need to file a complaint against this. Thank u...
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N
narsing yadav
from Hyderabad, Telangana
Feb 13, 2022
Feb 13, 2022
This thread was updated on Feb 13, 2022
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Product related

Address:Vinay nagar Saidabad

Hi Team,

Today I went to hertiage supermarket Vinnay Nagar Saidabad, they are selling expiry product when i ask them to call manager. They call Ansuha supervisor/manager she is talking very rude and saying that if you want to take or other leave, who ask you take the product. So please take necessary displicanary action again her.
Note: I visted store today i mean 02/13/2022 around 6:25 pm and my bill no# Tax No# 3-93327br...
+2 photos
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N
narsing yadav
from Hyderabad, Telangana
Feb 13, 2022
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Expiry product

Address:Block NO#1 Vinay Nagar Saidabad Hyd 500059.

Hi Team,

Today I went to hertiage supermarket Vinnay Nagar Saidabad, they are selling expiry product when i ask them to call manager. They call Ansuha supervisor/manager she is talking very rude and saying that if you want to take or other leave, who ask you take the product. So please take necessary displicanary action again her.
Note: I visted store today i mean 02/13/2022 around 6:25 pm and my bill no# Tax No#...
+2 photos
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S
Soham Chutke
from Hyderabad, Telangana
Jan 29, 2022
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Spoiling of product before 2 weeks from expiry

Address:Janapriya silver crest villas v-20 kapra, sainikpuri , secunderabad, 500062

I have bought two packs of heritage shrikhand with lot number KS. 223 from reliance smart point and them found them spoiled with a foul smell which shouldn't happen as I have bought it 2weeks before expiry date ....
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M
Murthy Yelleti
Dec 6, 2021
Feb 5, 2022
This thread was updated on Feb 5, 2022
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Worst behaviour of the staff

Address:Heritage Fresh, Double Road, MVP colony, Viskhpatnam
Website:Heritage Fresh, MVP COLONY, VISAKHA PATNAM

1. Heritage fresh store Staf[censored]sing extremely distasteful, disrespectful gali
2. Incorrect billing
3.Silly! they teach customers math!!...
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S
Sampurna yadav
Oct 5, 2021
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Fraud

Address:BOLARUM
Website:Bolarum dowtan bazar

Hello respected Sir/Mam
I am Mahesh
[This is to bring to your notice the fraud which was done with us in Heritage Fresh Store BOLARUM]
In August month ending there was an offer where they offered microwave oven for the person who will purchase more will get an oven.
So I participated in that offer. So we purchased daily for our family members (4 families) and we made 30, 000 purchase. So waited for winners...
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When i visit one of your stores located in hyderabad no fresh stock availabla maximum expired items available including vegitables where thare is no manufacturing or date of packing or best before usage or expiry date even vegitables are not at all fresh including foodie items and simply argue with customers kindly look onto the matter even no single response from stores and higher officials expecting a callback from higher officials about...
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Rude behaviour with customers as well as nill stock and staff were not aware of the products and offers and everytime nill stocks near by there are 2 stores comparitively 1 stores is far better than other stores and the stores is looking like a public place or a park.kindly look over the stores your action required...
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S
Sathwik243
Jul 30, 2021
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Poor Customer Services

Address:Pargi, Vikarabad District,Telangana

I had experienced a poor customer service at Heritage Pargi Branch which is Vikarabad District, Telangana. The Manager who has to solve the customer issues, didn't even looking at the problems of Customers....
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S
Sathwik243
Jul 30, 2021
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Poor Customer Service

Address:Pargi , Vikarabad District , Telangana

The Customer service is poor at Pargi, Vikarabad District, Telangana State Branch. There is no proper response from The Store manager to solve the customer issues. The Manager didn't even look at the customer problems....
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G
Gupta Ys
Jul 24, 2021
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Non receipt of cash back on purchase of Almonds

Dear Sir,

I purchased 500 gm of Almonds vide transaction id no. ED[protected] on 18.06.2021 with promise of getting cash back of INR 200.00 to my future pay wallet with phone number [protected] within a week time. The purchase was made at Lokale Heritage fresh store.

More than a month passed. So far the cash back towards this purchase was not received by me. No body could give a proper answer at the store except...
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G
guptha srikanth
Jul 16, 2021
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Sweet potato chips have been spoiled.

I bought sweet potato chips today, it totally spoiled and I have been suffered by stomach pain .

Heritage fresh card member
[protected]...
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P
P.murali Mudhiraj
Jun 28, 2021
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Milk

Website:Heritage products.

No, milk available up to 7.45am we have membership card but no use. Please send milk products early, at least 7.15 am. Thanking you Murali Mudhiraj.alkapoor branch....
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V
Vijay bhaskar reddy V
May 20, 2021
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Easy club heritage card

I have taken heritage card with 1000 joining fee and eligible for 1000 cashback under special request from the store agent. Now due to lockdown am not able to that cashback and wasted my money simply, as there is no stores at our town. This is one of the fraud card scam as far as I know. A person who is close to heritage can nly encash and the cashback also expires in the same month. I seriously did a mistake in taking this useless card....
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V
Vaishnav Rohit
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Exchange

Address:Gayatri nagar

I am purches 200 g butter from Haritage mart # H.No.14-1-90/212, Plot No.212, Gayatri Nagar, Allapur, Borabanda, Hyderabad, Telangana 500018 .
I want't to exchange in panner,
But your person don't take this
I came &put it there ..
Your person nothing exchange or nothing give money .
I am satisfild with your work .
i want my money Rs.104.or punner.
i hope you solve my problam.
br...
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B
Bhargavi Yamanuri
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I have received bad quality product

Address:Heritage fresh, Markapuram, Prakasam (dt),AP, pincode-523316

I have recently bye the Himalaya product (Himalaya Shampoo anti dandruff). When I open to use it, it contains 60% water in it by seeing it I can understand that the product is compromised. I have buy this product in heritage shop in my hometown. I want to report it to you also. When I buy the product I didn't see any marks are something to know that it is already opened. So I want to report it so you can provide some clarification to me....
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A
akhila patlolla
from Hyderabad, Telangana
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Heritage fresh membership card

I have taken heritage fresh membership card from alwal branch. This is the worst card ever used, you are looting customers money in telling non sense and not even a single month i got benefitted with this card. Whenever i go to store they say that your not having any points. What is the point in launching such # cards and wasting customers money. Instead we would have many things in that money. Please for god sake dont launch such stupid...
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A
Allanki Satyanarayana
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Not attending customer in working hours

Dear sir / madam
Around 7.30 pm today 04092020 i had been to heritage fresh chiragali lane abids, security and another in charge madam did not allow me to enter inside for shopping stating that it is closed even though i said that i am savings club member. My mobile number is [protected] registered with membership card..

Please redress my grievance at the earliest.

Thanks & regards

Satyanarayana...
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A
Amars Vlog
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products & payments

Address:Turkayamjal, rangareddy dist
Website:Heritagefresh.com

There is no stock & there is no online payment method.
For example : phone pe, google pey, other qr code scanning payment options.
Location: turkayamjal (Vil),
Rangareddy (Dist)....
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K
Krishna Hasan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of stock at chiragali lane. abids

Address:Nampally.. Hyderabad

I am member of heritage...
Last few months many products. Ex. Mysore sandle soaps., lion dates.. Vijaya oil brands... Not available at abide store. That's why i am forcefully going to dmort. Himyathnagar where the same products available with 6% discount.. Now i felt remorse to be meber i heritage club with 1000rupees....
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G
Girish Chowdary
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Wrong mrp and talking rudly

Address:Kavali nellore

I buy 4 tissue rolls its mrp is 200 bit he said its mrp is 270 if I ask about this issue they are talking rudly i[censored] want or not like these especially that cash taking fellow...
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A
Avinash9111
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fraudulent employee

I have purchased seviyan. I have done phonepe transaction which was successful. But the cashier denied saying that it was unsuccessful and asked cash. I paid in cash....
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N
Nishanthmn96
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding payment

Address:Barkatpura, Gr. Floor, Municipal No. 3-4-469,Barkatpura., Hyderabad, Telangana 500027, Hyderabad, Telangana, 500027
Website:www.heritagefresh.in

I purchased some items of cost rs.197 on[protected] at heritage-barkathpura.
I have paid the money two times as the boy at the bill counter told that there is a technical issue so that the system didnt recognised the payment that i did. He also told that the money will be refunded to your account but i didnt get any money refund till now.

Please go through my problem and solve it as soon as possible
Money paid...
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N
Nagaraju Jangam
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worst quality rice

Address:Jagitial, Karimnagar, Andhra Pradesh, 505327

I was purchased one premium rice bag 25kg from jagitial store, the quality of rice is not good, i asked sm to exchange, so he suggested jai sriram rice and exchanged on 18th jan 2020, and we started using new rice but this is also found worst quality, here i am facing the problem is every time i have take the bag to your store, it is difficult to me and it is such a worst experience, shopping in your store is like a punishment to me. Trxn...
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R
REVATHI BETHAAPUDI
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staff behaviour

Address:530013

Didn't the staff in the heritage fresh seethamdhara branch near gurudwara vizag get trained?
They don't know how to respond to customers. Don't you people check how they are working? Who is the hr who recruits and trains them? They have three counters but they bill only at one. When we question they respond in rude manner. Will never visit heritage fresh....
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R
Ranga Family
from Hyderabad, Telangana
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poor service at billing counters

Address:Alkapoor Township, Puppalguda, Hyderabad, Hyderabad, Telangana, 500089

I would like to register a complaint against heritage fresh store at alkapoor township, puppalguda, hyderabad.

We always experience problems at billing at this location.

I just visited today and they were not able to complete billing. There was a power supply outage just when my card was about to be charged. And the computers completely crashed. There was no back up provided to the computers. The customers had...
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P
Padmavathi Garikiparthi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duffle bag gift offered in the month of march 2019 for purchase of merchandise of rs. 5000/ and above - I am eligible but not yet given.

Address:Vedayapalem, GNT road, Nellore 524004, Nellore, Andhra Pradesh, 524 004
Website:heritagefresh@futureretail

I have purchased merchandise of More than 5000/- in the month of March 2019/as per the gift schemes announced by Heritage Fresh Vedayapalem Store, Nellore 524004 (ap). I am eligible to receive the same. But despite lapse of more than 2 months and repeated requests to the above store they have not yet given the same. They have allured me to purchase merchandise by offering the said gift but the duffle bag announced not yet given. In this connection...
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