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Shopaaz.com Complaints & Reviews

H
H.vh.
from Bareilly, Uttar Pradesh
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Refund not received

Address:Panchkula, Haryana, 134109

I have ordered redmi note 4 for shopaaz
On dated 04.05.2017 against order no 101822 but order cancelled on 11.05.2017 due to non availability of product from your
Side. After several follow up.

I also received cancellation confirmation mail for refund.

But approx 15 days passed and i have not received the amount.

Order details as below:-

Order id customer no. Of products...
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T
TAuqee
from Hapur, Uttar Pradesh
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Refund money against cancelled order by shopaaz.com

Address:Haridwar, Uttarakhand, 247667
Website:shopaaz.com

Subject: refund money
My name: tauqeer ahmad siddiqui
My city: roorkee
My state: uttarakhand
My complaint against: shopaaz.com
Complaint category: online shopping
Claim amount (Approx.): rs. 12, 499.00
My complaint description:
I had ordered redmi note 4 (4 gb ram, 64 gb rom) - color: gold mobile phone on 10th may through shopaaz.com and i got a message after few days that order has...
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A
amer bin ishaq
from Hyderabad, Telangana
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Money not received

Address:503185
Website:shopaaz.com

Sir, i have ordered a phone (Redmi 3s) through debit card payment. On 5th may. On 12th i got a mail that my order no-102385 has canceled and money will be refunded within 7 working days. But till now i didnt got any refund. Till now too many members got trapped. We have to do something. Please help us. Time and money is precious.

Thank you

(Mohammed amer)...
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R
Ris22
from Mumbai, Maharashtra
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Refund not received

Address:486890
Website:Shopaaz.com

Order id -102205
Redmi 3s prime
Price-8499
Shopaaz has toll free number[protected] which does not connect even one time... They are doing fraud
Sir please help in getting my money... Iam very poor... I have collected the money after working for 5 years... Sir please help me😢😢

Website is showing that refund is given

But refund is not recieved in my account

This...
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A
arjunsaini
from Basti, Uttar Pradesh
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Refund my money

Address:Kolkata, West Bengal, 700091
Website:www.shopaaz.com

Dear sir/ madam,

I had ordered a redmi 3 s prime mobile on your website www.shopaaz.com on dated[protected] for rs 8499. I paid amount online through debit card. My order number is 104004. I received a cancellation message on my mobile on dated[protected]. And was assured that my money would be refund with in 7 working days. On the same day i received an email stating that my amount had been refunded. However amount was not...
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H
Harac
from Junagadh, Gujarat
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About not refunding my money

Address:382721
Website:www.shopaaz.com

I have order shopaaz.com redmi4 mobile rs-12499 through credit card my orderid-103452 date-06/05/2017 but shopaaz not delivered my mobile and cancle order and initially they answer call and said within 1/2 week you get money in your account but still not receiving any money now they did not received phone on toll free no and not getting my money so request to you about help me sir...
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V
vivekvermagurjar
from Indore, Madhya Pradesh
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MY 2 mobile order cancel and payment not refund

Address:Kolkata, West Bengal
Website:www.shopaaz.com

I have booked 2 mobile on www.shopaaz.com and payment done by paytm wallet after 5 days order cancel. After 2 days refunded
But i don't receive any amount on paytm wallet..

I have complain against shopaaz company on paytm,
...

सभी लोगो से निवेदन है की सभी लोगो जिनके साथ इस कंपनी ने धोका किया हे...
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N
neeraj.ghogare
from Mundi, Madhya Pradesh
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Mobile phone order cancelled and money not refunded

Website:www.shopaaz.com

I have ordered a redmi 3s 16gb on shopaaz.com at[protected] via pay debit card for rs.6999. But the company cancelled the order on[protected] and promised to refund the money on next 7 working days. My order number is 105663. But they did not refund in my bank account, nor i am able to contact them as their contact number is not working now. Their toll free no. Is[protected]. I request you to kindly look into the matter and arrange to...
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Address:Amritsar, Punjab, 143107
Website:shopaaz.com

Sir Regarding my order no. 100293 dated 01 may 2017 for rs 6999 ( Redmi 3s mobile) as spoken to shopaaz customer representative their dealers are not able to deliver the item so that the order has been cancelled. I got the assurance from customer carw on no.[protected] atleast 15 times till 16 may 17 that I will get my money back today tomorrow like this But till date it has not been received neither ur customer support no is working pls...
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M
Manish86281
from Delhi, Delhi
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Not mobile delivered not give refund

Address:Kolkata, West Bengal, 700091
Website:Www.shopaaz.com

I booked a redmi 3s prime mobile from shopaaz.com dated 06/05/2017 and paid through net banking and after booking i got a order id 103297 they told me that your order will received till 12th may 2017. But after some days i got a msg tat my order has been cancelled and i vil get my money back on dated 17/05/2017 but still i didnt get. Approx amount 8500rs.
They had cheated me also by giving false promise of delivery of the mobile in...
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M
Mohitajindal
from Bathinda, Punjab
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Want my money back

Hlo sir... I have ordered a redmi 3s prime from shopaaz.com on 4/05/2017. I also made a payment of rs 8499 through credit card. After some days they told me that they are cancelling my order due to some resons. And they will refund my money within seven days... But more than 10 days have been passed i don't get money yet and moreover their helpline number is also not working... How can i get my refund back??...
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M
Maya Patel
from Ahmedabad, Gujarat
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My refund amount is not given

Address:Vadodara, Gujarat, 390025
Website:[email protected]

I had orderd mi 4 64 gb on 11/5/17 on shopaaz.com. I received msg that my is confirm but on next day that is 12/5/17 i recived another msg that the order is cancelled because of some reason and my refund money will be given in 7 days but i haven't recived my refund money yet... And their service no. Is not working.. So plzz help me to give my refund amount back... My order no. Is 107637...
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P
pankaj1985
from Satara, Maharashtra
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Refund of my money 12499/-

Address:Raigad, Maharashtra, 410201
Website:www.shopaaz.com

Dear sir/madam,

As on 10/05/2017 i had ordered redmi note 4 of rs-12499/- from shopaaz.com. The order was successfully completed and the payment was done by credit card. After 2days the order was cancelled automatically by saying that vender/seller is not having this item in stock. They msg me that the payment will be credited within 7 days. I had also call the customer care centre they told that your order had been cancelled...
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Address:151302
Website:Shopaaz.com

I am ordering a redmi 3s prime (3gb ram 32gb rom) silver on 05/05/2017. Which the site commited to delivered in 5-7 working days. But till 12/05/2017 they don't shipped my order, which shows on site ready to dispatch from 09/05/2017. On 12/05/2017, i cancelled my order due to they don't shipped my order, shopaaz.com message me that my money will be refunded in 7 working days to my account. Even i call them on their contact number that's ...
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M
Manish86281
from Delhi, Delhi
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Not refunded money

Address:Kolkata, West Bengal

I have ordered a redmi 3s on shopaaz.com at[protected] via net banking for rs.8499. But the company cancelled the order on[protected] and promised to refund the money in 7working days my order number is #103297. But they did not return, nor i am able to contact them as their contact number is not working now. Their toll free no. Is[protected]. I request you to kindly look into the matter and arrange to refunded back my money......
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V
vaanasu
from Gurgaon, Haryana
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Money not refunded from shopaaz

Address:144001
Website:shopaaz.com

I ordered Redmi note 4 64gb gold through online payment from icici account on 9th May'2017. I got sms that order id 105515 placed. After 3 days on 12th May 2017 I got sms saying that order cancelled and amount 'll be refunded within 7 working days. After that I tried lots of time for consumer care no[protected]. But it's not working. I mailed thrice to help support from their site. No response.

Shopaaz.com is a fraud site....
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C
charchitsomani
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not to be refunded against cancelled product

Address:Kolkata, West Bengal, 452009
Website:www.shopaaz.com

Respected Sir,
i have booked redmi 3s prime mobile on 08.05.2017 at shopaaz.com my order id was 104677 and amount of rs 8499 was paid by paytm wallet and received a message on my mobile that product will be deleivered in 5-7 working days but on 12.05.2017 they cancelled my order and sent a sms to my mobile that your order is cancelled and refund will be credited to your account within 7 working days.
but they didn't refund...
+3 photos
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R
rajesh kumar2138
from Gurgaon, Haryana
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Mobile

Address:Faridabad, Haryana, 121001
Website:www.shopaaz.com

I booked a redmi 3s prime mobile from shopaaz.com dated 04/05/2017 and paid through net banking and after booking i got a order id 101671. They told me that your order will received till 13th may 2017. But after some days i got a msg tat my order has been cancelled and i vil get my money back on dated 17/05/2017 but still i didnt get. Approx amount 8500/-.
They had cheated me also by giving false promise of delivery of the mobile in...
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S
Sujit Harishanker Dubey
from Mumbai, Maharashtra
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About mobile product

Address:Thane, Maharashtra, 401105

I had ordered redmi 64 gb phone on 3th may through shopaaz.com and i got a message after few days that order has been cancelled and refund will be done in the next 7 days. I had paid 12499 rs. Online, and till date havent received any refund or phone. I am expecting a refund of the whole amount. Call center also not answering. Order number is 103086. Also online i have recently seen many such similar complaints. So i feel this company is...
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S
Shahabuddin Wasim
from Mumbai, Maharashtra
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Refund my money

Address:Kolkata, West Bengal
Website:Shopaaz.com

I ordered redmi nate-4 on 02.05.17 in shopaaz.com. This company having in kolkata. My order id 100405. But[protected] in automatically cancelled that order. Not refund money. I paid via SBI debit card. Pls help me. I also add confirmation email id in order time. Company said refund money 7 working days but not added. Kindly action pls. I added photos of my order....
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M
mehtajiten
from Matabhanga, West Bengal
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Shopaaz

Address:440002

I have order shopaaz.com redmi4 mobile rs-12499 through paytm my orderid-100584 date-03/05/2017 but shopaaz not delivered my mobile and cancle order and they reply ur moHello DIPTI,
we have received your order no 100584 for 1x Redmi Note 4 (4 GB RAM, 64 GB ROM)(Gold) Note 4 and it's under processing. it's deliverd within 5-7 working days.

Have a nice day
Team Shopaaz
Hi DIPTI,
your order no 100584...
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R
Ruby Khan
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redmi note 4 mobile not received and also amount not refund

Address:Bhilwara, Rajasthan, 311001
Website:Www.shopaaz.com

I had ordered redmi 64 gb phone on 3rd may through shopaaz.com and i got a message after few days that order has been cancelled and refund will be done in the next 7 days. I had paid 12499/- rs. Online, and till date havent received any refund or phone. I am expecting a refund of the whole amount. Call center also not answering. Order number is #100770 Also online i have recently seen many such similar complaints. So i feel this company is...
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J
Jumbo999
from Delhi, Delhi
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Non delivery & non-refund

Website:www.shopaaz.com

I had ordered a Redmi 3s prime mobile on 05/05/2017 vide order no.102776 with www. shopaaz.com, kolkatta based online e-commerce site. But i was sent a mail by them on 12th May 2017 that the same could not be delivered due to problems with their vendor. They said that the money is being refunded with a cash back of 5% within 7 days, but till date they have not refunded the money.

When I checked their website and tried to contact,...
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Address:Kolkata, West Bengal
Website:SHOPAAZ.COM

Sir, i have ordered redmi note 4 (4gb ram, 64gb rom) on 03 may 2017 & paid amount rs 12499.00 online, with order no 100922. I have. Received a message on my mobile that product will be delivered within 5-7 working days but on 12/05/2017 they cancelled my order and sent a sms to my mobile that your order is cancelled and refund will be credited to your account within 7 working days.
But amount rs.12499 was not refunded to me. Please...
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D
Deepika Baloni
from Kolkata, West Bengal
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Not refund money

Address:New Delhi, Delhi, 110005

I ordered a mobile phone on a shopaaz.com on 07.05.2017 3s prime order no 103569 but 12.05.2017 customer care messged me your order is canceled due to shipment not provided address now till date i havent got mobile or my money back. Company not respond to any thing customer call number, email, chat nothing. Please sir do something for that,

Deepika baloni...
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R
Rakeshsuman1982
from Bhiwadi, Rajasthan
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Order not delivered and money not refunded

Address:Kota, Rajasthan, 324005
Website:www.shopaaz.com

Dear Sir,

I have ordered a Redmi 3S on Shopaaz.com at[protected] via net banking for Rs.6999.But the company cancelled the order on[protected] and promised to refund the money on[protected]. My order number is #102562. But they did not return, nor I am able to contact them as their contact number is not working now. Their toll free no. is[protected]. I request you to kindly look into the matter and arrange to refunded...
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Y
Yash Manwani
from Ahmedabad, Gujarat
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Not received my refund

Address:Kolkata, West Bengal, 560100
Website:www.shopaaz.com

My order id is 107843 i ordered redmi 3s prime 32 gb of rs. 8499 through paytm... On 12th of may 2017
They cancelled my order and said that it will be refunded in 7 working days with 5% cashback as they dont have stock but i didnt got my money back please do something
Their toll free no:[protected] it seems to be engaged now
Their ip address is:139.59.10.33
The host of this ip address: server. Sripati.in...
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S
shajaralam
from Kanpur, Uttar Pradesh
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Refund

Website:shopaaz.com

I had ordered redmi3s prime 32 gb phone on 4th may through shopaaz.com and i got a message after few days that order has been cancelled and refund will be done in the next 7 days. I had paid 8499 rs. by paytm, and till date havent received any refund or phone. I am expecting a refund of the whole amount. Call center also not answering. Order number is 101033. Please help me...
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D
deek155
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem due to refunding

Address:285205
Website:www.shopaaz.com

Dear authorities,
i have ordered redmi note 4 online at www.shopaaz.com on 4th of may they assure me to deliver the product on 9 to 11th of may but theyfailed even their product is not dispacthed on the 10th of may so i canceled the order and asked for my 100% refund as it was not my fault it was their fault beauce they cant delivered it on time .
now it bee a week over i was not refunded yet now. i have called on their toll...
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M
Mdmans93
from Tiruchengode, Tamil Nadu
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Refund not initiated.

Address:Chennai, Tamil Nadu, 600118
Website:Shopaaz.com

I ordered 3s prime mobile on 07.05.17 in shopaaz.com. This company having in kolkata. My order id 104088. But automatically cancelled that order. Not refund money. I paid via net banking. Pls help me. I also add confirmation email id in order time. Company said refund money 7 working days but not added. Kindly action pls. I added photos of my order....
+3 photos
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