Car Rental Complaints, by popularity

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Zoom Car — penalty of rs.10, 000/ unnecessarily levied

 DevDayani on Aug 21, 2019
Booking id no : jps6xwqp2
A penalty of rs.10, 000/ has been unnecessarily levied and auto debited from my account. The staff at the pick up location are extremely unprofessional and have not provided us with help. Moreover, we are not able to contact customer care either. No break up...
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Uber India — charged triple the bill amount and receipt generated

 Glendpenha on Aug 21, 2019
Hello,

I had taken a uber pool trip from my work place to my residence and while booking the trip estimated amount was rs 215 with no previous dues pending... There was another in my trip as well... After dropping the other rider we headed to my location. After reaching my location...
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Zoom Car — zoomcar refund issue due to fake charges

 mailtogeojose on Aug 20, 2019
Hello,

This is the first time I used zoomcar.

Booking ID: JPS6XLM8A

I booked Verna for 3rd Aug 2019(5 Am) to 4th Aug 2019(11:30 pm).

But on 3rd Aug around 4:30 am zoomcar called me and informed me that Verna is not available only...
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Zoom Car — booked a car paid money, neither did allocated the car nor initiated the refund

 kkk425 on Aug 20, 2019
I have booked a car for aug 15 at 4 am, booking was confirmed but car was not been allocated by that time, got a message at 3.11 am, saying some issue and to contact customer care. But when contacted ivr is not redirecting to customer unless i have the car allocated, so written emails through...
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Ola Cabs / Ani Technologies — google pay payment issues.

 subhamagl on Aug 20, 2019
I booked ola for Jhirpani to Uditnagar and choose Google Pay paynent method when I started my ride I asked the cab driver whether I should pay now so he refused and told me to pay at the end of the ride and when my ride completed I was unable to pay through Google Pay.
So I just request...
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Ola — fraud on ola money

 Sachin.Srivastava on Aug 20, 2019
I received a call today and the other people said that they are from ola kyc team.

they confirmed my phone number and email address attached with ola and then they asked to confirm the otp sent to my phone.

minutes later they took out 14000.00 ruppees from my...
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Uber India — driver intentionally took a longer route

 venkatsivaram kishore on Aug 20, 2019
My uber driver intentionally took a very long which doubled the fare and tripled the time required to reach my actual destination. I incurred huge loss because of it. The trip was on 20/8/2019 at 2.36pm from 14:44
Margosa rd, malleshwaram, bengaluru, karnataka 560003, india to 15:28br...
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Ola Cabs — drivers cancelling the trips after waiting and also charging cancellation charges

 raghu431 on Aug 20, 2019
Hi team,

My ola account is [protected].

I have booked cabs for multiple times in ola app, all the times driver accepted my ride, but after waiting certain time, they will not start the vehicle for pickup and after waiting 20-30 mins, if i call driver, the driver,...
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Ola Cabs / Ani Technologies — fare increases during peak hours but too high rate

 Mayur9669521017 on Aug 20, 2019
I have taken a ride during peak hours and the bill amount was of 514 rs. Actually during normal rush the amount comes of 164rs. But i want to complaint that the amount is taken too high and the amount taken 31% higher than normal charges. It was not understood that why ola cabs are charging...
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Ola Cabs / Ani Technologies — abusive behaviour of cab driver and bad customer support

 Abi1990 on Aug 20, 2019
I am really disappointed to say that i had a very bad experience with old cab in coimbatore. I am even disappointed to know that i couldn’t find a customer care number to report my issue.

I reached coimbatore railyway station around midnight, i had done my booking for micro...
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Zoom Car — false car damage claims

 rahultindia304 on Aug 20, 2019
Booking id: jps6xlzo1

During early last week i’d called and spoken to zoomcar's customer care executive named “lata”.
I’d a detailed discussion with her and following were the points of discussion:
About a claim of rs.10, 000/- towards vehicle damage:br...
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Airtel — online fraud quakers

 Bipini Kumar on Aug 19, 2019
Sir ek bande ki sathe meri bat Hui thi jiska mobile number MOB.[protected], [protected] sir ye bande ne Mujhe car delivery dene keliye bola tha mere ku bola pehele deposit karna hoga jab car delivery ho jayega mony refund ho jayega ek paytm pemnts bank ka account number diya A/C.[protected] IFSC.PYTM0123456...
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Zoom Car — zoom car - unnecessary cleaning charges and invalid extra petrol charges

 depknarayn on Aug 19, 2019
We booked a zoom car from 8:00AM august 17, 2019 to 11:30PM, august 18th, 2019 in vishakapatnam. We took video of the car, which had scratches on the outside as well as dirt on the sides, bumpers, front, windshield, etc. We also took a video of the interior which had dirt on the dashboard and...
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Zoom Car — refund not processed zoomcar

 Santosh_Ghuge on Aug 19, 2019
Hi, i have taken trip of zoomcar on 4th august and still have not received security deposit of 2999.
Kindly look into the scenario on urgent basis else i have to take major actions against zoomcar
My trip id : jps6xla7s

Each time i get answer as it is under process...
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Zoom Car — harassment from zoom car

 kirti.b on Aug 19, 2019
Booking id: jps6b9fbc

I had booked the car for 2 hours ie from 8 pm to 10 pm. And exactly at 10 pm i have returned the car. There was some issue with the app and i was not able to log the same in the app. I brought to the notice of the executive manning zoom car drop point and...
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Zoom Car — wrong damage fee. issue not resolved

 Rahul Kuliyampattil on Aug 19, 2019
Pickup date: august 10, 2019
Booking id: jps6xrn1u
Car details: ka03af3226
Wrong damage amount: 10, 000/-
Contact details: rahul. [protected]@gmail.com

Notice they sent me:

Dear kuliyam pattil rahul,

This e-mail is with...
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Zoom Car — not giving my refund back

 Praneethme on Aug 18, 2019
On march 9 th 2019 i booked a car and gave it back n 11th march 2019.. After that they are supposed to give 2388 rupees as refund as they charged more early... On being asked about this refund they asked to submit bank details.. Evdn after submitting they are not giving my refund back.. This...
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Ola Cabs / Ani Technologies — driver cancel trip for outstation and ask for extra money

 Dhiraj Khaitan on Aug 18, 2019
Hi
I am from ahmedabad. I had booked ola cab for udaipur. After booked we already call each other for depart time (11:45) after waiting for that time, we are trying his call but he is not answering our call. After waiting for 1 hr he said he did not getting any booking and asking for...
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Makemytrip India — car hire from mangalore to goa

 Glenn Selwyn on Aug 18, 2019
This was booked well in advance and advance amount was paid! The journey was on 13 august. There was no road blockage or anything. Makemytrip cancelled at the last moment putting us in deep trouble and almost spoiling our plans. I finally got an alternative my paying twice as much. Who is responsible...
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Ola Cabs / Ani Technologies — rash driving and while in mobile

 Tih0R on Aug 17, 2019
Car number cg04lg8452
Car description - aulto800 (Black)

This cab driver was driving rash as we observed he was drunk and driving while using mobile as we asked him to keep the phone down he was aggressive and tried to stop us by over taking our car in a threatening driving...
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