[Resolved]  Capital First — missed

Missed with one emi on 5th of august the very next day one of your executive called me to do the payment.

Payment was successful given the transaction id everything was done on the same day.

After 3 days you guys charged 944 as a bounce charge and today’s it’s 14th aug the payments is not updated.

They doesn’t even know to behave with the customers.
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Sep 22, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding bounce charges.

We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further.

We look forward for your support and co-operation in the interim.

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Snehal Poojary
Team IDFC First Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear Sir,

We are here for you. Please share your contact number and location details so our team can connect with you.

Regards,
Team IDFC FIRST Bank
Dear Sir,

We would request you to write to us at social.[protected]@idfcfirstbank.com with your loan account details and contact number to assist you further.

Regards,
Team IDFC FIRST Bank
I purchased a vheichle from Capital first lease vheicle auction. Now it has been 45 days completed, but they are not providing NOC and other documents.

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